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In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[{"id":6749,"logo":false,"scheme":false,"title":"Netscout nGeniusONE","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":1,"alias":"netscout-ngeniusone","companyTitle":"NetScout","companyTypes":["vendor"],"companyId":2747,"companyAlias":"netscout","description":"<span lang=\"EN-US\">The nGeniusONE Service Assurance platform provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyz ing wire data as it crosses the network, on premises or in the cloud. nGeniusONE with NETSCOUT’s patented Adaptive Service Intelligence (ASI) technology leverages this wire data to generate “smart data” for smarter analytics to assure performance, manage risk, and facilitate superior decision making regarding application and network services.</span>\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">The nGeniusONE platform delivers valuable macro-level insights into the status and</span><span lang=\"EN-US\">performance of enterprise-wide services, application components, individual hosts or groups of clients or servers. This expands the IT architect’s understanding of service consumption patterns, application component dependencies, and overall user experience to better support resource optimization and capacity planning.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Powered by ASI technology, NETSCOUT’s highly scalable Deep Packet Inspection (DPI) engine relies on wire data to provide real-time, contextual analysis of network and service performance, availability and quality. With these insights, nGeniusONE can provide customers end-to-end visibility in complex physical, virtualized, and cloud-based deployments, allowing enterprises to regain visibility into business critical applications and services even in difficult to instrument locations.</span>\r\n\r\n<span style=\"font-weight: bold;\">Main features:</span>\r\n<ul><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Next Generation platform for network and application visibility, monitoring, analytics, reporting, and troubleshooting</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Patented and scalable ASI technology based on wire data increases the integrity, fidelity, and quality of analysis</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Provides insight into the performance of all infrastructure and application components involved in service delivery</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Supports Unified Communications &amp; Collaboration service features including call setup/teardown and call quality analysis</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Dashboard, Service and Traffic Monitors with contextual Session Analysis and Packet Analysis drill downs</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Real-time proactive alerting notifies of problems before they become service impacting, user affecting events</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Customizable reporting module provides day- to-day business and operational reports which can be scheduled for daily, weekly and monthly delivery</span></span></li><li><span class=\"jlqj4b\"><span lang=\"EN-US\">Scalable, enterprise-class architecture supports large scale geographically distributed deployments in physical, virtualized, hybrid, or cloud-based environments with single pane of glass</span></span></li></ul>","shortDescription":"The nGeniusONE Service Assurance platform provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Netscout nGeniusONE","keywords":"","description":"<span lang=\"EN-US\">The nGeniusONE Service Assurance platform provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyz i","og:title":"Netscout nGeniusONE","og:description":"<span lang=\"EN-US\">The nGeniusONE Service Assurance platform provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyz i"},"eventUrl":"","translationId":6749,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":223,"title":"Data Access, Analysis, and Delivery Software","alias":"data-access-analysis-and-delivery-software","description":" Data access, analysis and delivery software are end-user oriented tools for ad hoc data access, analysis and reporting as well as production reporting. These products are most commonly used by information consumers or power users rather than professional programmers.\r\nThe processing and analysis of group data is a flexible, iterative method for processing and analyzing data to efficiently provide predictive analytics solutions and intelligent applications. This allows you to improve learning and teamwork. It contains selected recommendations and structures from Microsoft and other developers in the industry that ensure the successful implementation of data processing and analysis solutions. All this is to help companies take full advantage of their analytics software.","materialsDescription":"<span style=\"font-weight: bold; \">Data access</span>\r\nData access is a generic term referring to a process which has both an IT-specific meaning and other connotations involving access rights in a broader legal and/or political sense. In the former it typically refers to software and activities related to storing, retrieving, or acting on data housed in a database or other repository. Two fundamental types of data access exist:\r\n<ol><li>sequential access (as in magnetic tape, for example)</li><li>random access (as in indexed media)</li></ol>\r\nData access crucially involves authorization to access different data repositories. Data access can help distinguish the abilities of administrators and users. For example, administrators may have the ability to remove, edit and add data, while general users may not even have &quot;read&quot; rights if they lack access to particular information.\r\nHistorically, each repository (including each different database, file system, etc.), might require the use of different methods and languages, and many of these repositories stored their content in different and incompatible formats.\r\nOver the years standardized languages, methods, and formats, have developed to serve as interfaces between the often proprietary, and always idiosyncratic, specific languages and methods. Such standards include SQL (1974- ), ODBC (ca 1990- ), JDBC, XQJ, ADO.NET, XML, XQuery, XPath (1999- ), and Web Services.\r\nSome of these standards enable translation of data from unstructured (such as HTML or free-text files) to structured (such as XML or SQL).\r\nStructures such as connection strings and DBURLs[1] can attempt to standardise methods of connecting to databases.\r\n<span style=\"font-weight: bold; \">A program for data analysis</span>\r\nA data analysis program is a specially developed software that can analyze any information. This is usually a database program. It is within the database that you can store any information in any amount. A functional program allows incoming and stored data to analyze. Software development can be done for any tasks, which means that the program for data analysis can be customized for any activity. If, for example, you have a trade organization, then your data analysis program will analyze products, customers, funds, product balance, and more.\r\n<span style=\"font-weight: bold;\">On-demand software delivery</span>\r\nA type of software delivery service where the software is provided to the customer through a network (such as the Internet) as a service. On-demand software delivery is also called software on-demand. The terms on-demand software and Software as a Service (SaaS) are often used interchangeably.\r\nData access, analysis and delivery software are end-user oriented tools for ad hoc data access, analysis and reporting as well as production reporting.&nbsp; These products are most commonly used by information consumers or power users rather than professional programmers.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Data_Access__Analysis__and_Delivery_Software1.png"},{"id":225,"title":"End-User Query, Reporting, and Analysis","alias":"end-user-query-reporting-and-analysis","description":" Class systems of Query &amp; Reporting are designed to form queries to information systems in user terms, as well as their execution, integration of data from different sources, viewing data with the possibilities of detailing and summarizing and building full-fledged reports, both on-screen and printed. Visualization of query results can be presented to the user in various forms - flat or multidimensional tables, graphs, charts, various specialized interfaces.\r\nEnd-user tools for querying and building reports are delivered in two ways:\r\n<ul><li>as part of OLAP-systems</li><li>in the form of specialized Query &amp; Reporting</li></ul>\r\nVirtually every OLAP class system is equipped with Query &amp; Reporting. These funds can be either embedded in the main product or separated into a separate product.\r\nThere are also specialized systems for generating and distributing reports. At the same time, these systems incorporate their own OLAP-means. Therefore, to draw a clear line between OLAP-systems and systems of class Query &amp; Reporting is almost impossible.","materialsDescription":" <span style=\"font-weight: bold; \">What are the reporting tools?</span>\r\nReporting tools are widely used to support decision making and to measure organizational and team performance. Companies use them for financial consolidation, for evaluation of strategies and policies and often just for plain reporting. Today most of these tools are integrated with Business Intelligence tools.\r\n<span style=\"font-weight: bold; \">What are the advantages of these tools for your organization?</span>\r\nReporting tools allow companies to create attractive reports easily. In tabular or graphical format. With data from Excel, a data warehouse or the organization’s ERP system. With the reports containing the right information, people are able to manage and improve the business processes more easily.\r\n<span style=\"font-weight: bold; \">Which reporting tools are available in the market?</span>\r\nThere are many Business Intelligence Reporting tools in the market available. This list of reporting tools shows you a complete overview of all the major tools currently available and thoroughly studied by our industry analysts. To name a few: Cognos Query and reporting, Oracle Enterprise Reporting, Crystal Reports, Microsoft Reporting Services (SSRS), etc.\r\n<span style=\"font-weight: bold; \">Is there a difference between reporting tools and BI tools?</span>\r\nAlmost every company, large or small, needs a reporting tool or they have already one in place. But, what is the difference between reporting software and Business Intelligence tools? They are not the same. In general reporting tools tell us where we have been but are not very good at analyzing data (at real time) and telling us where we are going (predictive).\r\n<span style=\"font-weight: bold;\">What is the difference between a query and a report?</span>\r\nA query is a way to create a list of accounts or journal entries that match your criteria. Requests serve as an advanced search engine that finds and groups accounts or journal entries and can only create a list.\r\nA report is a detailed report of a group of accounts or journal entries. Reports analyze data and are designed to calculate and present data in a more formal form.\r\nTypically, a query finds information in the database for you, and a report is a more powerful way to display and analyze information about the accounts or log entries you want to view.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/End-User_Query__Reporting__and_Analysis.png"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":6752,"logo":false,"scheme":false,"title":"Netscout nGenius Pulse","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":1,"alias":"netscout-ngenius-pulse","companyTitle":"NetScout","companyTypes":["vendor"],"companyId":2747,"companyAlias":"netscout","description":"The <span style=\"font-weight: bold;\">nGeniusPulse</span> is the addition to the nGenius Platform, adding synthetic testing and infrastructure health monitoring. nGeniusPULSE extends the service-oriented approach of nGeniusONE and ASI. When a problem is identified by nGeniusONE a nd isolated as a potential infrastructure element, IT can drill down directly from the nGeniusONE console to the underlying infrastructure. With one contextual workflow, IT doesn’t need stop the process and start using a separate infrastructure component monitoring tool.\r\n<span style=\"font-weight: bold;\">Compliments Real User Measurement Testing and Packet Analysis in Netscout’s nGeniusONE</span>\r\nCombined with nGeniusONE, nGeniusPULSE delivers total visibility of the enterprise by routinely and automatically monitoring applications and services for performance and availability, while also monitoring the health of the underlying infrastructure that delivers those services. nGeniusPULSE extends the service-centric approach of the nGenius platform with workflows giving visibility from all the way out to SaaS applications and down to infrastructure elements for faster problem resolution.\r\nTo monitor the health of the infrastructure, nGeniusPULSE Server uses SNMP and WinRM to monitor servers, and SNMP to monitor network devices. nGeniusPULSE also captures and displays syslog information to easily correlate issues found in the infrastructure.\r\nFor business services from Cloud to conventional applications, active testing automatically and routinely simulates real user actions accessing the service – even if no active users of the application are on the system, in order to proactively alert for issues or outages.\r\nThe nGeniusPULSE solution is deployed in a data center on a hardware or virtual server providing security and control of your information. Agents, called “nPoints,” can be placed virtually anywhere to run active tests and send results to the nGeniusPULSE Server.\r\nFrom the nGeniusPULSE server, results are displayed in an intuitive interface that includes dashboards, drilldowns, and alerts; as well as easy-to-use configuration and administration functions. nGeniusPULSE also includes direct technical support from NETSCOUT’s best-in-class support teams with 24x7 support services.\r\n<span style=\"font-weight: bold;\">Main capabilities:</span>\r\n<ul><li>Test up to 50 different business services from up to 1,500 differ ent locations on a single server</li><li>Measure service levels form anywhere users are located - even when they’re not there</li><li>Create your own custom active tests such as Ping, bandwidth utilization, speed, etc.</li><li>Monitor up to 25,000 infrastructure elements (servers, interfaces, routers, switches) on a single server</li></ul>","shortDescription":"Netscout nGenius Pulse is the addition to the nGenius Platform, adding synthetic testing and infrastructure health monitoring","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Netscout nGenius Pulse","keywords":"","description":"The <span style=\"font-weight: bold;\">nGeniusPulse</span> is the addition to the nGenius Platform, adding synthetic testing and infrastructure health monitoring. nGeniusPULSE extends the service-oriented approach of nGeniusONE and ASI. When a problem is identif","og:title":"Netscout nGenius Pulse","og:description":"The <span style=\"font-weight: bold;\">nGeniusPulse</span> is the addition to the nGenius Platform, adding synthetic testing and infrastructure health monitoring. nGeniusPULSE extends the service-oriented approach of nGeniusONE and ASI. When a problem is identif"},"eventUrl":"","translationId":6752,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":6798,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Dynatrace_Logo.png","logo":true,"scheme":false,"title":"Dynatrace All-in-one","vendorVerified":0,"rating":"0.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"dynatrace-all-in-one","companyTitle":"Dynatrace","companyTypes":["supplier","vendor"],"companyId":4105,"companyAlias":"dynatrace","description":"Dynatrace is a software-intelligence monitoring platform that simplifies enterprise cloud complexity and accelerates digital transformation. With Davis (the Dynatrace AI causation engine) and complete automation, the Dynatrace all-in-one platform provides answers, not just data, about the performance of your applications, their underlying infrastructure, and the experience of your end users. Dynatrace is used to modernize and automate enterprise cloud operations, release higher-quality software faster, and deliver optimum digital experiences to your organization's customers.\r\nDynatrace seamlessly brings infrastructure and cloud, application performance, and digital experience monitoring into an all-in-one, automated solution that's powered by artificial intelligence. Dynatrace assists in driving performance results by providing development, operations, and business teams with a shared platform, metrics. In this way, Dynatrace can serve as your organization's single &quot;source of truth.&quot;\r\n\r\n<span style=\"font-weight: bold; \">Dynatrace capabilities</span>\r\nDynatrace provides the following capabilities for monitoring and analyzing the performance of all aspects of your application environment.\r\n<ul><li>Real User Monitoring</li><li>Mobile app monitoring</li><li>Server-side service monitoring</li><li>Network, process, and host monitoring</li><li>Cloud and virtual machine monitoring</li><li>Container monitoring</li><li>Root-cause analysis</li></ul>\r\n\r\n<span style=\"font-weight: bold; \">How Dynatrace delivers its capabilities</span>\r\nThree patented technologies unique to Dynatrace dovetail with one another to enable automatic discovery, modeling, and analytics of each component and dependency across all tiers of your application. Dynatrace provides true full-stack monitoring.\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">OneAgent</span></span> technology uses a single agent to collect and unify all operational and business performance metrics for all types of entities in your application environment—servers, applications, services, databases, and more—across each layer of your technology stack (including containers).\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Smartscape</span></span> visualization technology maps everything running in your environment and detects all causal dependencies between websites, applications, services, processes, hosts, networks, and cloud infrastructure.\r\nDynatrace patented <span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">PurePath Technology®</span></span> captures timings and code-level context for application transactions end to end, across all supported technologies, from cloud to mainframe.\r\n<span style=\"font-weight: bold; \">Dynatrace is a Software Intelligence Platform that's purpose-built for the enterprise cloud.</span>\r\n<span style=\"font-weight: bold; \">Software intelligence</span> – Dynatrace isn't just an application performance monitoring (APM) solution; it's a platform that provides software intelligence. This means that Dynatrace gives you visibility and, more importantly, precise, AI-backed answers across your entire digital ecosystem, including the digital experiences of your users, the performance of your applications and infrastructure, and your IT operations (AIOps).\r\n<span style=\"font-weight: bold; \">Platform</span> – Dynatrace is an all-in-one platform with a broad set of built-in capabilities. Dynatrace is also an open platform—you can extend the platform using our API, SDK, and plugins to ingest data and events from third-party solutions into Davis®, our AI causation engine. You can also drive automation by integrating Dynatrace with your ITSM and CI/CD tools.\r\n<span style=\"font-weight: bold; \">Purpose-built for the enterprise cloud</span> – Dynatrace was built specifically to handle today’s dynamic, hybrid, multi-cloud environments, which often include apps and microservices that are deployed in containers.\r\n\r\n<span style=\"font-weight: bold; \">What can you do with Dynatrace?</span>\r\nDynatrace is an all-in-one platform that's purpose-built for a wide range of use cases.\r\n<ul><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Infrastructure Monitoring.</span></span> Dynatrace delivers simplified, automated infrastructure monitoring that provides broad visibility across your hosts, VMs, containers, network, events, and logs. Dynatrace continuously auto-discovers your dynamic environment and pulls infrastructure metrics into our Davis® AI engine, so you can consolidate tools and cut MTTI.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Applications and Microservices.</span></span> Dynatrace provides automated, code-level visibility and root-cause answers for applications that span complex enterprise cloud environments. Dynatrace automatically captures timing and code-level context for transactions across every tier. It also detects and monitors microservices automatically across the entire hybrid cloud, from mobile to mainframe.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Digital Experience Monitoring (DEM).</span></span> Dynatrace DEM provides Real User Monitoring (RUM) for every one of your customer's journeys, synthetic monitoring across a global network, and 4K movie-like Session Replay. This powerful combination helps you optimize your applications, improve user experience, and provide superior support across all digital channels.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Digital Business Analytics.</span></span> By tying business metrics and KPIs to data that's already flowing through our application performance and digital experience modules, you get real-time, AI-powered answers to your critical business questions.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Cloud Automation.</span></span> Dynatrace AIOps gives you precise answers automatically. Dynatrace collects high-fidelity data and maps dependencies in real-time so that the Dynatrace explainable AI engine, Davis®, can show you the precise root causes of problems or anomalies, enabling quick auto-remediation and intelligent cloud orchestration.</li></ul>\r\n\r\n<span style=\"font-weight: bold; \">How does Dynatrace work?</span>\r\nThere are three concepts that are key to understanding how Dynatrace works:\r\n<ul><li><span style=\"font-weight: bold; \">OneAgent</span> – a single agent that automatically discovers, instruments, and collects high-fidelity monitoring data from everything in your IT environment.</li><li><span style=\"font-weight: bold; \">Smartscape</span> – an interactive environment topology map that visualizes the dynamic relationships among all your application components across every tier.</li><li><span style=\"font-weight: bold; \">Davis® AI engine</span> – analyzes everything (including all relationships and dependencies within complex IT environments) to provide answers, not just data. Davis® tells you when there is a problem, the business impact of the problem, and the root cause of the problem so that you can fix it quickly, including automated remediation through integration with your CI/CD tools.</li></ul>\r\n\r\n<span style=\"font-weight: bold; \">How is Dynatrace different from other cloud monitoring solutions? </span>\r\nDynatrace has a radically different approach compared to other monitoring tools. Here are the four key differences:\r\n<ul><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Automatic.</span></span> From deployment to instrumentation, discovery, dependency mapping, baselining, problem identification, and root-cause, Dynatrace is completely automatic. Simply install Dynatrace OneAgent on your hosts. That's it.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Full stack.</span></span> While other solutions monitor and report on numerous metrics, Dynatrace provides context. This includes understanding and mapping all the relationships and interdependencies, top to bottom, from end-user experience all the way down to the infrastructure.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">AI at the core.</span></span> AI is everywhere today. While other solutions have &quot;bolted on&quot; machine learning in an attempt to reduce alert noise, the Davis® AI engine is at the heart of our platform, processing billions of dependencies in milliseconds and serving up precise answers that go well beyond human capabilities.</li><li><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">Web scale.</span></span> The Dynatrace Software Intelligence Platform is built with a cloud-native architecture that scales without limits. With role-based governance for large global teams, automatic enterprise-wide deployment and full-stack coverage across infrastructure, cloud platforms and applications, Dynatrace is made for the most demanding enterprise cloud environments.</li></ul>\r\n\r\n<span style=\"font-weight: bold; \">Part of your enterprise cloud ecosystem</span>\r\n\r\n<table style=\"width: 620px; height: 268px; \"><tbody><tr><td><p class=\"align-left\">Dynatrace is integrated with key components of your enterprise cloud ecosystem to support dynamic cloud orchestration, including AWS, Azure, Google Cloud Platform, VMware Tanzu Application Service, Red Hat OpenShift, and Kubernetes. In these environments, Dynatrace automatically launches and monitors the full cloud stack and all the applications and containers running within the stack, including applications and workloads that may traverse multiple cloud and hybrid environments.</p><p>Our close integration with cloud platforms helps you simplify development and operations, increase visibility, and improve situational awareness across hybrid, multi-cloud environments.</p></td><td><p><img height=\"242\" width=\"242\" style=\" \" data-htmlarea-file-uid=\"16437\" src=\"fileadmin/_processed_/9/1/csm_Dynatrace_logos_99d9fb0e16.png\" alt=\"\" /></p></td></tr></tbody></table>\r\n<span style=\"font-weight: bold;\">Dynatrace deployment models</span>\r\nDynatrace can be deployed either as a SaaS solution, with the option of retaining data in the cloud, or within an on-premises deployment. The on-premises version is called Dynatrace Managed. This allows customers to maintain control of where their data resides, whether in the cloud or on-premises, combining the simplicity of SaaS with the control of an on-premises deployment. With either SaaS or a Managed service, Dynatrace is automatically and effortlessly upgraded, so you always have our latest innovations.","shortDescription":"Dynatrace is a platform that monitors users' digital experience, app performance, and cloud and container infrastructure.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dynatrace All-in-one","keywords":"","description":"Dynatrace is a software-intelligence monitoring platform that simplifies enterprise cloud complexity and accelerates digital transformation. 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It is sometimes referred to as &quot;on-demand software&quot;, and was formerly referred to as &quot;software plus services&quot; by Microsoft.\r\n SaaS services is typically accessed by users using a thin client, e.g. via a web browser. SaaS software solutions has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.\r\nSaaS applications are also known as <span style=\"font-weight: bold;\">Web-based software</span>, <span style=\"font-weight: bold;\">on-demand software</span> and<span style=\"font-weight: bold;\"> hosted software</span>.\r\nThe term &quot;Software as a Service&quot; (SaaS) is considered to be part of the nomenclature of cloud computing, along with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS),managed software as a service (MSaaS), mobile backend as a service (MBaaS), and information technology management as a service (ITMaaS).\r\nBecause SaaS is based on cloud computing it saves organizations from installing and running applications on their own systems. That eliminates or at least reduces the associated costs of hardware purchases and maintenance and of software and support. The initial setup cost for a SaaS application is also generally lower than it for equivalent enterprise software purchased via a site license.\r\nSometimes, the use of SaaS cloud software can also reduce the long-term costs of software licensing, though that depends on the pricing model for the individual SaaS offering and the enterprise’s usage patterns. In fact, it’s possible for SaaS to cost more than traditional software licenses. This is an area IT organizations should explore carefully.<br />SaaS also provides enterprises the flexibility inherent with cloud services: they can subscribe to a SaaS offering as needed rather than having to buy software licenses and install the software on a variety of computers. The savings can be substantial in the case of applications that require new hardware purchases to support the software.<br /><br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Who uses SaaS?</span></h1>\r\nIndustry analyst Forrester Research notes that SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions, but is poised to widen. Today it’s possible to have a data warehouse in the cloud that you can access with business intelligence software running as a service and connect to your cloud-based ERP like NetSuite or Microsoft Dynamics.The dollar savings can run into the millions. And SaaS installations are often installed and working in a fraction of the time of on-premises deployments—some can be ready in hours. \r\nSales and marketing people are likely familiar with Salesforce.com, the leading SaaS CRM software, with millions of users across more than 100,000 customers. Sales is going SaaS too, with apps available to support sales in order management, compensation, quote production and configure, price, quoting, electronic signatures, contract management and more.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why SaaS? Benefits of software as a service</span></h1>\r\n<ul><li><span style=\"font-weight: bold;\">Lower cost of entry</span>. With SaaS solution, you pay for what you need, without having to buy hardware to host your new applications. Instead of provisioning internal resources to install the software, the vendor provides APIs and performs much of the work to get their software working for you. The time to a working solution can drop from months in the traditional model to weeks, days or hours with the SaaS model. In some businesses, IT wants nothing to do with installing and running a sales app. In the case of funding software and its implementation, this can be a make-or-break issue for the sales and marketing budget, so the lower cost really makes the difference.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reduced time to benefit/rapid prototyping</span>. In the SaaS model, the software application is already installed and configured. Users can provision the server for the cloud and quickly have the application ready for use. This cuts the time to benefit and allows for rapid demonstrations and prototyping. With many SaaS companies offering free trials, this means a painless proof of concept and discovery phase to prove the benefit to the organization. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Pay as you go</span>. SaaS business software gives you the benefit of predictable costs both for the subscription and to some extent, the administration. Even as you scale, you can have a clear idea of what your costs will be. This allows for much more accurate budgeting, especially as compared to the costs of internal IT to manage upgrades and address issues for an owned instance.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">The SaaS vendor is responsible for upgrades, uptime and security</span>. Under the SaaS model, since the software is hosted by the vendor, they take on the responsibility for maintaining the software and upgrading it, ensuring that it is reliable and meeting agreed-upon service level agreements, and keeping the application and its data secure.&nbsp; While some IT people worry about Software as a Service security outside of the enterprise walls, the likely truth is that the vendor has a much higher level of security than the enterprise itself would provide. Many will have redundant instances in very secure data centers in multiple geographies.&nbsp; Also, the data is being automatically backed up by the vendor, providing additional security and peace of mind. Because of the data center hosting, you’re getting the added benefit of at least some disaster recovery. Lastly, the vendor manages these issues as part of their core competencies—let them.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Integration and scalability.</span> Most SaaS apps are designed to support some amount of customization for the way you do business. SaaS vendors create APIs to allow connections not only to internal applications like ERPs or CRMs but also to other SaaS providers. One of the terrific aspects of integration is that orders written in the field can be automatically sent to the ERP. Now a salesperson in the field can check inventory through the catalog, write the order in front of the customer for approval, send it and receive confirmation, all in minutes. And as you scale with a SaaS vendor, there’s no need to invest in server capacity and software licenses. </li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Work anywhere</span>. Since the software is hosted in the cloud and accessible over the internet, users can access it via mobile devices wherever they are connected. This includes checking customer order histories prior to a sales call, as well as having access to real time data and real time order taking with the customer.</li></ul>\r\n<p class=\"align-left\">&nbsp;</p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/SaaS__1_.png"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1190,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Flowmon_Networks.png","logo":true,"scheme":false,"title":"Flowmon APM","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"flowmon-apm","companyTitle":"Flowmon Networks","companyTypes":["supplier","vendor"],"companyId":4068,"companyAlias":"flowmon-networks","description":"APPLICATION PERFORMANCE MANAGEMENT FOR IT OPERATIONS\r\nApplication Performance Tool\r\nWith Flowmon APM you can start transparent application monitoring in a matter of minutes. Understand how every application behaves to every user in real-time with analysis of application protocols and communication between application and database servers. Flowmon APM automatically identifies performance problems, reveals root causes and provides IT operations with deep-insight diagnostics to drive user experience and application value. For all the users, for all the transactions for your business. See target applications.\r\nIs your critical web application running smoothly? What if your customers face a slow response of your business application? What if you do not even know that your employees are struggling with errors when working with internal systems? How promptly do you detect an error and the root cause? Flowmon Application Performance Monitor (APM) solution proactively monitors your business critical applications from the end user perspective so you always know how they stack up. With no agents on servers, no changes in configuration.\r\nFLOWMON APM DELIVERS TO IT OPERATIONS\r\nAgentless solution for transparent application monitoring. Flowmon APM does not affect infrastructure or applications in any way.\r\nUltimate end-to-end Tool. Manage application delivery chain from end to end. Distinguish between network/application/database issues and optimize user experience.\r\nInstallation in 3 steps for quick time-to-value. The setup process allows the user to have running application monitoring in a matter of minutes. A pre-configured set of tools and reports provide immediate understanding of application behavior.\r\nHard data for capacity planning and infrastructure upgrade. Get a real insight into infrastructure utilization to optimize and plan capacity.\r\nEase of use via intuitive GUI and priceless APM Index. APM Index expresses application performance in terms of SLA and helps to resolve problems with no unnecessary delays. Find out more in Flowmon APM Product Brief.\r\nReduction of costs and time spent on troubleshooting. Flowmon APM provides a comprehensive set of tools for effective troubleshooting, cutting down the time needed to investigate the source of application problems.\r\nIMPROVE CUSTOMER SATISFACTION AND EMPLOYEE PRODUCTIVITY\r\n<ul><li>Monitor applications based on HTTP/HTTPS protocols</li><li>Database application monitoring</li><li>Troubleshoot application performance issues</li><li>Enhance customer and internal user satisfaction</li><li>Measure and report service level agreements (SLA), declare QoS</li><li>Receive hard data for infrastructure upgrade</li></ul>\r\n","shortDescription":"Availability issues. Slow response times. Performance bottlenecks. Also web applications have problems that affect the satisfaction of your employees and customers. Identify and troubleshoot them before they impact your business with Flowmon APM, an agent-less solution to proactively drive user experience and application value.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Flowmon APM","keywords":"application, Flowmon, your, user, with, infrastructure, applications, business","description":"APPLICATION PERFORMANCE MANAGEMENT FOR IT OPERATIONS\r\nApplication Performance Tool\r\nWith Flowmon APM you can start transparent application monitoring in a matter of minutes. Understand how every application behaves to every user in real-time with analysis of a","og:title":"Flowmon APM","og:description":"APPLICATION PERFORMANCE MANAGEMENT FOR IT OPERATIONS\r\nApplication Performance Tool\r\nWith Flowmon APM you can start transparent application monitoring in a matter of minutes. Understand how every application behaves to every user in real-time with analysis of a","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Flowmon_Networks.png"},"eventUrl":"","translationId":1191,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1209,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Netwrix.png","logo":true,"scheme":false,"title":"Netwrix Auditor","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":1,"alias":"netwrix-auditor","companyTitle":"Netwrix","companyTypes":["supplier","vendor"],"companyId":4081,"companyAlias":"netwrix","description":"Detect data security risks and anomalous user behavior before they result in a data breach.\r\nPass compliance audits: PCI DSS, HIPAA, SOX, FISMA, ISO 27001, GLBA, FERPA, NERC and others.\r\nIncrease the productivity of IT security and operations teams with actionable, ready-to-use intelligence.\r\n<span style=\"font-weight: bold;\">Assess and Mitigate IT Security Risks</span>\r\nGet a bird’s-eye view of your security posture with interactive risk assessment dashboards. Quickly identify your biggest security gaps and use the actionable intelligence to minimize the ability of intruders and insiders to cause damage.\r\n<span style=\"font-weight: bold;\">Respond immediately to threats</span>\r\nUse alerts to be notified about unauthorized activity as it happens so you can prevent security breaches. For example, you can choose to be notified whenever someone is added to the Enterprise Admins group or a user modifies many files in a short period of time, which could indicate a ransomware attack.\r\n<span style=\"font-weight: bold;\">Identify potential threat actors</span>\r\nImprove detection of rogue insiders and accounts compromised by external attackers with an aggregated view of all anomalous activity in your environment. Use the associated risk scores to prioritize the threats and deal with the most dangerous actors first.\r\n<span style=\"font-weight: bold;\">Investigate anomalies in user behavior</span>\r\nWhenever you detect a suspicious event or chain of events, use our interactive Google-like search to investigate how it happened, so you determine the best response and take steps to prevent similar incidents from occurring in the future.\r\n<span style=\"font-weight: bold;\">Pass compliance audits with less effort and expense</span>\r\nAuditors require proof that specific processes and controls are — and have always been — in place. Netwrix Auditor provides hard evidence that your organization's IT security program adheres to PCI DSS, HIPAA, GDPR and other standards.\r\n<span style=\"font-weight: bold;\">Complete visibility into the broadest variety of IT systems</span>\r\nIn contrast to legacy auditing solutions, Netwrix Auditor delivers visibility and control across all of your on-premises and cloud-based IT systems in a unified way. This IT audit platform provides a single-pane-of-glass view across the entire IT infrastructure that enables IT teams to quickly detect suspicious behavior and investigate it thoroughly.","shortDescription":"Netwrix Auditor is a Visibility Platform for User Behavior Analysis and Risk Mitigation","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Netwrix Auditor","keywords":"security, with, your, Netwrix, that, Auditor, view, user","description":"Detect data security risks and anomalous user behavior before they result in a data breach.\r\nPass compliance audits: PCI DSS, HIPAA, SOX, FISMA, ISO 27001, GLBA, FERPA, NERC and others.\r\nIncrease the productivity of IT security and operations teams with action","og:title":"Netwrix Auditor","og:description":"Detect data security risks and anomalous user behavior before they result in a data breach.\r\nPass compliance audits: PCI DSS, HIPAA, SOX, FISMA, ISO 27001, GLBA, FERPA, NERC and others.\r\nIncrease the productivity of IT security and operations teams with action","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Netwrix.png"},"eventUrl":"","translationId":1210,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1211,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/SolarWinds.png","logo":true,"scheme":false,"title":"SolarWinds Network Performance Monitor","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"solarwinds-network-performance-monitor","companyTitle":"SolarWinds","companyTypes":["supplier","vendor"],"companyId":4082,"companyAlias":"solarwinds","description":"<span lang=\"EN-US\">SolarWinds Network Performance Monitor (NPM) is a network monitoring software that enables to quickly detect, diagnose, and resolve network performance problems and outages. </span>\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span style=\"font-weight: bold;\"><span lang=\"EN-US\">Network performance monitor at a glance</span></span>\r\n<ul><li><span lang=\"EN-US\">Speeds troubleshooting, increases service levels, and reduces downtime.</span></li><li><span lang=\"EN-US\">Advanced network troubleshooting for on-premises, hybrid, and cloud services with critical path </span></li><li><span lang=\"EN-US\">hop-by-hop analysis.</span></li><li><span lang=\"EN-US\">Cross-stack network data correlation for acceleration of problem identification. </span></li><li><span lang=\"EN-US\">Monitors and displays response time, availability, and performance of network devices.</span></li><li><span lang=\"EN-US\">Improves operational efficiency with out-of-the-box dashboards, alerts, and reports.</span></li><li><span lang=\"EN-US\">Automatically discovers network devices and typically deploys in about an hour.</span></li></ul>\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span style=\"font-weight: bold;\"><span lang=\"EN-US\">Main features:</span></span>\r\n<ul><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Fault, performance, and availability monitoring</span>.</span><span lang=\"EN-US\">Quickly detect, diagnose, and resolve network performance issues and avoid downtime with network optimization software.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Hop-by-hop analysis along critical paths</span>.</span><span lang=\"EN-US\">View performance, traffic, and configuration details of devices and applications that are on-premises, in the cloud, or across hybrid environments with NetPath.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Cross-stack network data correlation</span>.</span><span lang=\"EN-US\"> Accelerate identification of root cause by dragging-and-dropping network performance metrics on a common time line for immediate visual correlation across all of your network data.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Customizable topology and dependency-aware intelligent alerts</span>.</span><span lang=\"EN-US\">Respond to multiple condition checks, correlated events, network topology, and device dependencies.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Dynamic wired and wireless network discovery and mapping</span>. </span><span lang=\"EN-US\">Automatically discover and map devices, performance metrics, link utilization, and wireless coverage.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Automated capacity forecasting, alerting, and reporting</span>. </span><span lang=\"EN-US\">Automatically calculate exhaustion dates using customizable thresholds based on peak and </span><span lang=\"EN-US\">average usage. </span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Comprehensive monitoring of F5 BIG-IP family of products</span>.</span><span lang=\"EN-US\"> Visualize and gain insight into the health and performance of your F5 service delivery environment.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Wireless network monitoring and management</span>. </span><span lang=\"EN-US\">Retrieve performance metrics for autonomous access points, wireless controllers, and clients.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Consultant and services-free deployment</span>. </span><span lang=\"EN-US\">Install and deploy in generally as little as an hour, with out-of-the-box monitors, alerts and reports.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Customizable single-pane-of-glass network monitoring software</span>.</span><span lang=\"EN-US\"> Customizable web-based network performance dashboards, views, and charts.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">End-user quality of experience with Packet Capture and Analysis</span>.</span><span lang=\"EN-US\"> Determine if changes in end-user experience are caused by the application or the network.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Dynamic statistical network performance baselines</span>.</span><span lang=\"EN-US\"> Dynamically calculate baseline thresholds from historical network performance data.</span> </li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Hardware Health Monitoring</span>. </span><span lang=\"EN-US\">Monitor, alert, and report on key device metrics, including temperature, fan speed, and power supply.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Customizable performance and availability reports</span>.</span><span lang=\"EN-US\"> Schedule and generate custom network performance reports with one of over 100 out-of-the-box templates.</span></li><li><span lang=\"EN-US\"><span style=\"font-weight: bold;\">Drag-and-discover network performance charts</span>. </span><span lang=\"EN-US\">Real-time network performance metrics with interactive charts and graphs from your network </span>devices. </li></ul>","shortDescription":"SolarWinds Network Performance Monitor (NPM) is a network monitoring software that enables to quickly detect, diagnose, and resolve network performance problems and outages. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"SolarWinds Network Performance Monitor","keywords":"network, your, Insight, need, with, problems, SolarWinds, pros","description":"<span lang=\"EN-US\">SolarWinds Network Performance Monitor (NPM) is a network monitoring software that enables to quickly detect, diagnose, and resolve network performance problems and outages. </span>\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span style=\"font-weight","og:title":"SolarWinds Network Performance Monitor","og:description":"<span lang=\"EN-US\">SolarWinds Network Performance Monitor (NPM) is a network monitoring software that enables to quickly detect, diagnose, and resolve network performance problems and outages. </span>\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span style=\"font-weight","og:image":"https://old.roi4cio.com/fileadmin/user_upload/SolarWinds.png"},"eventUrl":"","translationId":1212,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"},{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. Check Gartner's magic quadrant and other analyst reports, along with product and support reviews to ensure that the said tool provides good customer support.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_ITSM.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1213,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/SolarWinds.png","logo":true,"scheme":false,"title":"SolarWinds Dameware Remote Support","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"solarwinds-dameware-remote-support","companyTitle":"SolarWinds","companyTypes":["supplier","vendor"],"companyId":4082,"companyAlias":"solarwinds","description":"<span style=\"font-weight: bold;\">Key Features</span>\r\n\r\n<ul><li>Fast and secure remote control</li><li>Anywhere, anytime remote assistance</li><li>Simplify Windows™ administration</li><li>Built-in remote admin tools</li><li>Deliver remote support from iOS and Android devices</li><li>Remotely manage Active Directory® environments</li></ul>\r\n<span style=\"font-weight: bold;\">Remote administration software for end-user support and system troubleshooting from anywhere.</span>\r\n<ul><li>Broaden support capabilities - Go beyond the scope of Dameware® Mini Remote Control to provide more comprehensive end-user support</li><li>Reduce time to resolution - Leverage built-in system administration tools for even faster IT resolution</li><li>Multi-platform access you need - Quick and easy remote access to Windows, Mac OS® X, and Linux® computers</li></ul>","shortDescription":"SolarWinds Dameware Remote Support - Remote control and systems management tools in one easy-to-use package","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":3,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"SolarWinds Dameware Remote Support","keywords":"remote, support, Remote, administration, end-user, system, access, from","description":"<span style=\"font-weight: bold;\">Key Features</span>\r\n\r\n<ul><li>Fast and secure remote control</li><li>Anywhere, anytime remote assistance</li><li>Simplify Windows™ administration</li><li>Built-in remote admin tools</li><li>Deliver remote support from iOS and ","og:title":"SolarWinds Dameware Remote Support","og:description":"<span style=\"font-weight: bold;\">Key Features</span>\r\n\r\n<ul><li>Fast and secure remote control</li><li>Anywhere, anytime remote assistance</li><li>Simplify Windows™ administration</li><li>Built-in remote admin tools</li><li>Deliver remote support from iOS and ","og:image":"https://old.roi4cio.com/fileadmin/user_upload/SolarWinds.png"},"eventUrl":"","translationId":1214,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1278,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Allot_Communications.png","logo":true,"scheme":false,"title":"Allot Communications Secure Service Gateway","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"allot-communications-secure-service-gateway","companyTitle":"Allot Communications","companyTypes":["supplier","vendor"],"companyId":4095,"companyAlias":"allot-communications","description":"<span style=\"font-weight: bold;\">Protect network uptime and efficiency</span>\r\nAllot Secure Service Gateway is built on the same carrier-class performance and reliability that Allot brings to many of the world’s largest network operators. Flexible redundancy configurations plus passive bypass with automatic port failover maximize uptime and availability.\r\n\r\n<span style=\"font-weight: bold;\">Automate operations and lower TCO</span>\r\nAllot Secure Service Gateway integrates multiple functions in an Intel-based platform that protects your investment and lets you scale from 2 to 22 ports of 1GE/10GE network connectivity in a single appliance.\r\n\r\n<span style=\"font-weight: bold;\">Get the visibility you need to control application performance</span>\r\nAllot provides live traffic monitoring and usage reporting according to traffic policies that are mapped to your complex data center and cloud applications, giving you full visibility and control of application performance, web access, user quality of experience, shadow IT and web threats.\r\n\r\n<span style=\"font-weight: bold;\">Protect users from Internet threats and enforce acceptable use</span>\r\nAllot helps you embrace and maximize the business value of cloud (web) applications by detecting and blocking malware, phishing and other web threats before they harm application performance and user productivity. Allot Secure Service Gateway also detects and surgically filters DDoS and bot traffic before it affects your network.\r\n\r\n<span style=\"font-weight: bold;\">With Allot Secure Service Gateway you can:</span>\r\n<ul><li>See how well your mission-critical applications are performing and supporting user productivity</li><li>Control application performance and improve Quality of Experience according to business priorities</li><li>Keep malicious or unauthorized user/application traffic off your network</li><li>Neutralize threats and ensure ongoing performance of business applications</li><li>Enforce Acceptable Use Policy for shadow IT, BYOD, resource usage</li><li>Troubleshoot and resolve network issues in real time</li><li>Simplify and automate your operations</li><li>Reduce opex and TCO</li></ul>","shortDescription":"Allot Communications Secure Service Gateway is a Smart Way to Protect Users and Control Application Performance\r\nYour business relies on employees and customers being able to connect and work productively with mission-critical applications at all times and from any location. The performance and efficiency of your network can be easily compromised by the ever-increasing demand for LAN, WAN and Internet bandwidth driven by cloud, mobile and video applications. Moreover, the growing use of BYOD and shadow IT have opened complex attack vectors for web threats to infect user devices, get into your network, and harm business productivity and viability. Allot Secure Service Gateway combines the functionality of Allot Service Gateway with our powerful web security and DDoS protection systems, to offer a single, scalable solution that lowers the cost of supporting your evolving requirements for application and user visibility, performance, and security.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Allot Communications Secure Service Gateway","keywords":"Allot, your, performance, Service, Secure, application, Gateway, network","description":"<span style=\"font-weight: bold;\">Protect network uptime and efficiency</span>\r\nAllot Secure Service Gateway is built on the same carrier-class performance and reliability that Allot brings to many of the world’s largest network operators. Flexible redundancy c","og:title":"Allot Communications Secure Service Gateway","og:description":"<span style=\"font-weight: bold;\">Protect network uptime and efficiency</span>\r\nAllot Secure Service Gateway is built on the same carrier-class performance and reliability that Allot brings to many of the world’s largest network operators. Flexible redundancy c","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Allot_Communications.png"},"eventUrl":"","translationId":1278,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":457,"title":"DDoS Protection","alias":"ddos-protection","description":" A denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connected to the Internet. Denial of service is typically accomplished by flooding the targeted machine or resource with superfluous requests in an attempt to overload systems and prevent some or all legitimate requests from being fulfilled.\r\nIn a distributed denial-of-service attack (DDoS attack), the incoming traffic flooding the victim originates from many different sources. This effectively makes it impossible to stop the attack simply by blocking a single source.\r\nA DoS or DDoS attack is analogous to a group of people crowding the entry door of a shop, making it hard for legitimate customers to enter, disrupting trade.\r\nCriminal perpetrators of DoS attacks often target sites or services hosted on high-profile web servers such as banks or credit card payment gateways. Revenge, blackmail and activism can motivate these attacks. ","materialsDescription":" <span style=\"font-weight: bold;\">What are the Different Types of DDoS Attacks?</span>\r\nDistributed Denial of Service attacks vary significantly, and there are thousands of different ways an attack can be carried out (attack vectors), but an attack vector will generally fall into one of three broad categories:\r\n<span style=\"font-weight: bold;\">Volumetric Attacks:</span>\r\nVolumetric attacks attempt to consume the bandwidth either within the target network/service or between the target network/service and the rest of the Internet. These attacks are simply about causing congestion.\r\n<span style=\"font-weight: bold;\">TCP State-Exhaustion Attacks:</span>\r\nTCP State-Exhaustion attacks attempt to consume the connection state tables which are present in many infrastructure components such as load-balancers, firewalls and the application servers themselves. Even high capacity devices capable of maintaining state on millions of connections can be taken down by these attacks.\r\n<span style=\"font-weight: bold;\">Application Layer Attacks:</span>\r\nApplication Layer attacks target some aspect of an application or service at Layer-7. These are the deadliest kind of attacks as they can be very effective with as few as one attacking machine generating a low traffic rate (this makes these attacks very difficult to proactively detect and mitigate). Application layer attacks have come to prevalence over the past three or four years and simple application layer flood attacks (HTTP GET flood etc.) have been some of the most common denials of service attacks seen in the wild.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_DDoS_Protection.png"},{"id":469,"title":"Secure E-mail Gateway","alias":"secure-e-mail-gateway","description":" According to technology research firm Gartner, secure email gateways “provide basic message transfer agent functions; inbound filtering of spam, phishing, malicious and marketing emails; and outbound data loss prevention (DLP) and email encryption.”\r\nTo put that in simpler language, a secure email gateway (also called an email security gateway) is a cybersecurity solution that monitors incoming and outgoing messages for suspicious behavior, preventing them from being delivered. Secure email gateways can be deployed via an email server, public cloud, on-premises software, or in a hybrid system. According to cybersecurity experts, none of these deployment options are inherently superior; each one has its own strengths and weaknesses that must be assessed by the individual enterprise.\r\nGartner defines the secure email gateway market as mature, with the key capabilities clearly defined by market demands and customer satisfaction. These capabilities include:\r\n<ul><li>Basic and Next-Gen Anti-Phishing and Anti-Spam</li><li>Additional Security Features</li><li>Customization of the Solution’s Management Features</li><li>Low False Positive and False Negative Percentages</li><li>External Processes and Storage</li></ul>\r\nSecure email gateways are designed to surpass the traditional detection capabilities of legacy antivirus and anti-phishing solutions. To do so, they offer more sophisticated detection and prevention capabilities; secure email gateways can make use of threat intelligence to stay up-to-date with the latest threats.\r\nAdditionally, SEGs can sandbox suspicious emails, observing their behavior in a safe, enclosed environment that resembles the legitimate network. Security experts can then determine if it is a legitimate threat or a false positive.\r\nSecure email gateway solutions will often offer data loss prevention and email encryption capabilities to protect outgoing communications from prying and unscrupulous eyes.\r\nMuch like SIEM or endpoint detection and response (EDR), secure email gateways can produce false positives and false negatives, although they do tend to be far less than rates found in SIEM and EDR alerts.","materialsDescription":" <span style=\"font-weight: bold;\">How Does a Secure Email Gateway Work?</span>\r\nA secure email gateway offers a robust framework of technologies that protect against these email-borne threats. It is effectively a firewall for your email and scans both outbound and inbound email for any malicious content. At a minimum, most secure gateways offer a minimum of four security features: virus and malware blocking, spam filtering, content filtering and email archiving. Let's take a look at these features in more detail:\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Virus and Malware Blocking</span></span>\r\nEmails infected with viruses or malware can make up approximately 1% of all email received by an organization. For a secure email gateway to effectively prevent these emails from reaching their intended recipients and delivering their payload, it must scan every email and be constantly kept up-to-date with the latest threat patterns and characteristics.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Spam Filtering</span></span>\r\nBelieve it or not, spam filtering is where the majority of a secure email gateway's processing power is focused. Spam is blocked in a number of different ways. Basic spam filtering usually involves a prefiltering technology that blocks or quarantines any emails received from known spammers. Spam filtering can also detect patterns commonly found in spam emails, such as preferred keywords used by spammers and the inclusion of links that could take the email recipient to a malicious site if clicked. Many email clients also allow users to flag spam messages that arrive in their mailbox and to block senders.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Content Filtering</span></span>\r\nContent filtering is typically applied to an outbound email sent by users within the company. For example, you can configure your secure email gateway to prevent specific sensitive documents from being sent to an external recipient, or put a block on image files or specific keywords within them being sent through the email system.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Email Archiving</span></span>\r\nEmail services, whether they are in the cloud or on-premise, need to be managed efficiently. Storage has been a problem for email administrators for many years, and while you may have almost infinite cloud storage available, email archiving can help to manage both user mailboxes and the efficiency of your systems. Compliance is also a major concern for many companies and email archiving is a must if you need to keep emails for a certain period of time.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Secure_Email_Gateway.jpg"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1279,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Ixia.png","logo":true,"scheme":false,"title":"Ixia IxLoad","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"ixia-ixload","companyTitle":"Ixia","companyTypes":["supplier","vendor"],"companyId":4096,"companyAlias":"ixia","description":"Measure the quality of experience of real-time, business-critical applications with converged multiplay service emulations.\r\n\r\n<span style=\"font-weight: bold;\">PROBLEM: ENDANGERED QUALITY OF EXPERIENCE</span>\r\nIn today’s highly competitive landscape, organizations must meet stringent network quality requirements to deliver the best customer experience. However, a widening array of multimedia applications, and an increasing number of users, is making it harder—and more expensive—than ever to validate converged multiplay services and application delivery platforms. Without a way to properly test these services, customer quality of experience is at risk.\r\n\r\n<span style=\"font-weight: bold;\">SOLUTION: A HIGHLY SCALABLE AND EASY-TO-USE SOLUTION FOR TESTING AND VALIDATION</span>\r\nIxLoad delivers comprehensive performance testing for validating user quality of experience. IxLoad works by emulating web, video, voice, storage, VPN, wireless, infrastructure, and encapsulation/security protocols to create realistic scenarios. A modular system design allows IxLoad to scale with your infrastructure while real-time quality of experience metrics let you drill down to quickly identify network degradations and isolate breaking points. Since IxLoad is as easy to use as it is effective, you don’t have to be a protocol expert to achieve complete end-to-end service validation.\r\n\r\n<span style=\"font-weight: bold;\">KEY FEATURES</span>\r\n<ul><li>Offers the industry’s highest HTTP, SSL, and IPsec performance and scale</li><li>Delivers end-to-end testing of converged wireless and wired application delivery infrastructure and services</li><li>Provides real-time insight into QoE</li><li>Emulates fully integrated broadband network infrastructures with application traffic testing</li><li>Serves as the only test solution in the market that can model the dynamic nature of user behavior</li><li>Achieves seamless application performance validation across physical and virtual networks&nbsp;</li><li>Emulates a blend of real-world application traffic used on today’s networks (AppLibrary)</li></ul>","shortDescription":"Ixia IxLoad - L4-7 performance testing for multiplay services, application delivery platforms, and network security appliances","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Ixia IxLoad","keywords":"experience, application, IxLoad, quality, network, performance, infrastructure, real-time","description":"Measure the quality of experience of real-time, business-critical applications with converged multiplay service emulations.\r\n\r\n<span style=\"font-weight: bold;\">PROBLEM: ENDANGERED QUALITY OF EXPERIENCE</span>\r\nIn today’s highly competitive landscape, organizat","og:title":"Ixia IxLoad","og:description":"Measure the quality of experience of real-time, business-critical applications with converged multiplay service emulations.\r\n\r\n<span style=\"font-weight: bold;\">PROBLEM: ENDANGERED QUALITY OF EXPERIENCE</span>\r\nIn today’s highly competitive landscape, organizat","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Ixia.png"},"eventUrl":"","translationId":1280,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1248,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Amazon_WorkSpaces.png","logo":true,"scheme":false,"title":"Amazon ElastiCache","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":4,"alias":"amazon-elasticache","companyTitle":"Amazon Web Services","companyTypes":["supplier","vendor"],"companyId":176,"companyAlias":"amazon-web-services","description":"Amazon ElastiCache offers fully managed Redis and Memcached. Seamlessly deploy, operate, and scale popular open source compatible in-memory data stores. Build data-intensive apps or improve the performance of your existing apps by retrieving data from high throughput and low latency in-memory data stores. Amazon ElastiCache is a popular choice for Gaming, Ad-Tech, Financial Services, Healthcare, and IoT apps.\r\n\r\n<span style=\"font-weight: bold; \">Benefits</span>\r\nEXTREME PERFORMANCE\r\nAmazon ElastiCache works as an in-memory data store and cache to support the most demanding applications requiring sub-millisecond response times. By utilizing an end-to-end optimized stack running on customer dedicated nodes, Amazon ElastiCache provides secure, blazing fast performance.\r\nFULLY MANAGED\r\nYou no longer need to perform management tasks such as hardware provisioning, software patching, setup, configuration, monitoring, failure recovery, and backups. ElastiCache continuously monitors your clusters to keep your workloads up and running so that you can focus on higher value application development.\r\nSCALABLE\r\nAmazon ElastiCache can scale-out, scale-in, and scale-up to meet fluctuating application demands.&nbsp; Write and memory scaling is supported with sharding. Replicas provide read scaling.\r\n\r\n<span style=\"font-weight: bold;\">Amazon ElastiCache Engines</span><br />\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Amazon ElastiCache for Redis</span></span><br />\r\nAmazon ElastiCache for Redis is a blazing fast in-memory data store that provides sub-millisecond latency to power internet-scale real-time applications. Built on open-source Redis and compatible with the Redis APIs, ElastiCache for Redis works with your Redis clients and uses the open Redis data format to store your data. Your self-managed Redis applications can work seamlessly with ElastiCache for Redis without any code changes. ElastiCache for Redis combines the speed, simplicity, and versatility of open-source Redis with manageability, security, and scalability from Amazon to power the most demanding real-time applications in Gaming, Ad-Tech, E-Commerce, Healthcare, Financial Services, and IoT.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Amazon ElastiCache for Memcached</span></span><br />Amazon ElastiCache for Memcached is a Memcached-compatible in-memory key-value store service that can be used as a cache or a data store. It delivers the performance, ease-of-use, and simplicity of Memcached. ElastiCache for Memcached is fully managed, scalable, and secure - making it an ideal candidate for use cases where frequently accessed data must be in-memory. It is a popular choice for use cases such as Web, Mobile Apps, Gaming, Ad-Tech, and E-Commerce.","shortDescription":"Amazon ElastiCache - Managed, in-memory data store services. 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Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1250,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Amazon_WorkSpaces.png","logo":true,"scheme":false,"title":"AWS Lambda","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":4,"alias":"amazon-lambda-function","companyTitle":"Amazon Web Services","companyTypes":["supplier","vendor"],"companyId":176,"companyAlias":"amazon-web-services","description":"AWS Lambda lets you run code without provisioning or managing servers. You pay only for the compute time you consume - there is no charge when your code is not running.\r\nYou can use AWS Lambda to extend other AWS services with custom logic, or create your own back-end services that operate at AWS scale, performance, and security. AWS Lambda can automatically run code in response to multiple events, such as HTTP requests via Amazon API Gateway, modifications to objects in Amazon S3 buckets, table updates in Amazon DynamoDB, and state transitions in AWS Step Functions.\r\nLambda runs your code on high-availability compute infrastructure and performs all the administration of the compute resources, including server and operating system maintenance, capacity provisioning and automatic scaling, code and security patch deployment, and code monitoring and logging. All you need to do is supply the code.\r\n<span style=\"font-weight: bold; \">Introducing AWS Lambda functions</span>\r\nThe code you run on AWS Lambda is called a “Lambda function.” After you create your Lambda function it is always ready to run as soon as it is triggered, similar to a formula in a spreadsheet. Each function includes your code as well as some associated configuration information, including the function name and resource requirements. Lambda functions are “stateless,” with no affinity to the underlying infrastructure, so that Lambda can rapidly launch as many copies of the function as needed to scale to the rate of incoming events.\r\nAfter you upload your code to AWS Lambda, you can associate your function with specific AWS resources (e.g. a particular Amazon S3 bucket, Amazon DynamoDB table, Amazon Kinesis stream, or Amazon SNS notification). Then, when the resource changes, Lambda will execute your function and manage the compute resources as needed in order to keep up with incoming requests.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">KEY PRODUCT FEATURES</span></span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Extend other AWS services with custom logic</span></span>\r\nAWS Lambda allows you to add custom logic to AWS resources such as Amazon S3 buckets and Amazon DynamoDB tables, making it easy to apply compute to data as it is enters or moves through the cloud.\r\nIt is easy to get started with AWS Lambda. First you create your function by uploading your code (or building it right in the Lambda console) and choosing the memory, timeout period, and AWS Identity and Access Management (IAM) role. Then, you specify the AWS resource to trigger the function, either a particular Amazon S3 bucket, Amazon DynamoDB table, or Amazon Kinesis stream. When the resource changes, Lambda will run your function and launch and manage the compute resources as needed in order to keep up with incoming requests.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Build custom back-end services</span></span>\r\nYou can use AWS Lambda to create new back-end services for your applications that are triggered on-demand using the Lambda API or custom API endpoints built using Amazon API Gateway. By using Lambda to process custom events instead of servicing these on the client, you can avoid client platform variations, reduce battery drain, and enable easier updates.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Bring your own code</span></span>\r\nWith AWS Lambda, there are no new languages, tools, or frameworks to learn. You can use any third party library, even native ones. AWS Lambda supports Java, Node.js, C#, and Python code, with support for other languages coming in the future.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Completely automated administration</span></span>\r\nAWS Lambda manages all the infrastructure to run your code on highly available, fault-tolerant infrastructure, freeing you to focus on building differentiated back-end services. With Lambda, you never have to update the underlying OS when a patch is released, or worry about resizing or adding new servers as your usage grows. AWS Lambda seamlessly deploys your code, does all the administration, maintenance, and security patches, and provides built-in logging and monitoring through Amazon CloudWatch.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Built-in fault tolerance</span></span>\r\nLambda has built-in fault tolerance. AWS Lambda maintains compute capacity across multiple Availability Zones in each region to help protect your code against individual machine or data center facility failures. Both AWS Lambda and the functions running on the service provide predictable and reliable operational performance. AWS Lambda is designed to provide high availability for both the service itself and for the functions it operates. There are no maintenance windows or scheduled downtimes.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automatic scaling</span></span>\r\nAWS Lambda invokes your code only when needed and automatically scales to support the rate of incoming requests without requiring you to configure anything. There is no limit to the number of requests your code can handle. AWS Lambda typically starts running your code within milliseconds of an event, and since Lambda scales automatically, the performance remains consistently high as the frequency of events increases. Since your code is stateless, Lambda can start as many instances of it as needed without lengthy deployment and configuration delays.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Run code in response to Amazon CloudFront requests</span></span>\r\nWith Lambda@Edge, AWS Lambda can run your code across AWS locations globally in response to Amazon CloudFront events, such as requests for content to or from origin servers and viewers. This makes it easier to deliver richer, more personalized content to your end users with lower latency.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestrate multiple functions</span></span>\r\nYou can coordinate multiple AWS Lambda functions for complex or long-running tasks by building workflows with AWS Step Functions. Step Functions lets you define workflows that trigger a collection of Lambda functions using sequential, parallel, branching, and error-handling steps. With Step Functions and Lambda, you can build stateful, long-running processes for applications and backends.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Integrated security model</span></span>\r\nAWS Lambda allows your code to securely access other AWS services through its built-in AWS SDK and integration with AWS Identity and Access Management (IAM). AWS Lambda runs your code within a VPC by default. You can optionally also configure AWS Lambda to access resources behind your own VPC, allowing you to leverage custom security groups and network access control lists to provide your Lambda functions access to your resources within a VPC.\r\nWS Lambda is SOC, HIPAA, PCI, ISO compliant. For the latest in Lambda certification and compliance readiness, please see the full services in scope.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Pay per use</span></span>\r\nWith AWS Lambda you pay only for the requests served and the compute time required to run your code. Billing is metered in increments of 100 milliseconds, making it cost-effective and easy to scale automatically from a few requests per day to thousands per second.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Flexible resource model</span></span>\r\nYou choose the amount of memory you want to allocate to your functions and AWS Lambda allocates proportional CPU power, network bandwidth, and disk I/O.\r\n<br /><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS</span></span>\r\n<span style=\"font-weight: bold; \">No servers to manage</span>\r\nAWS Lambda automatically runs your code without requiring you to provision or manage servers. Just write the code and upload it to Lambda.\r\n<span style=\"font-weight: bold; \">Continuous scaling</span>\r\nAWS Lambda automatically scales your application by running code in response to each trigger. Your code runs in parallel and processes each trigger individually, scaling precisely with the size of the workload.\r\n<span style=\"font-weight: bold; \">Subsecond metering</span>\r\nWith AWS Lambda, you are charged for every 100ms your code executes and the number of times your code is triggered. You don't pay anything when your code isn't running.\r\n\r\n","shortDescription":"AWS Lambda is a serverless compute service that runs your code in response to events and automatically manages the underlying compute resources for you.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"AWS Lambda","keywords":"code, your, Lambda, Amazon, compute, data, that, using","description":"AWS Lambda lets you run code without provisioning or managing servers. 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Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1256,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Amazon_WorkSpaces.png","logo":true,"scheme":false,"title":"Amazon Elastic Block Store (EBS)","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":4,"alias":"amazon-elastic-block-store","companyTitle":"Amazon Web Services","companyTypes":["supplier","vendor"],"companyId":176,"companyAlias":"amazon-web-services","description":"Amazon Elastic Block Store (Amazon EBS) provides persistent block storage volumes for use with Amazon EC2 instances in the AWS Cloud. Each Amazon EBS volume is automatically replicated within its Availability Zone to protect you from component failure, offering high availability and durability. Amazon EBS volumes offer the consistent and low-latency performance needed to run your workloads. With Amazon EBS, you can scale your usage up or down within minutes – all while paying a low price for only what you provision.\r\nAmazon EBS is designed for application workloads that benefit from fine tuning for performance, cost and capacity. Typical use cases include Big Data analytics engines (like the Hadoop/HDFS ecosystem and Amazon EMR clusters), relational and NoSQL databases (like Microsoft SQL Server and MySQL or Cassandra and MongoDB), stream and log processing applications (like Kafka and Splunk), and data warehousing applications (like Vertica and Teradata).\r\n\r\n<span style=\"font-weight: bold;\">Amazon EBS Features</span>\r\nPersistent block storage for Amazon EC2 delivering capabilities and performance for the most demanding applications\r\n<span style=\"font-style: italic;\">High Performance Volumes</span>\r\nChoose between SSD-backed or HDD-backed volumes that can deliver the performance you need for your most demanding applications.\r\n<span style=\"font-style: italic;\">Availability</span>\r\nEach Amazon EBS volume is designed for 99.999% availability and automatically replicates within its Availability Zone to protect your applications from component failure.\r\n<span style=\"font-style: italic;\">Encryption</span>\r\nAmazon EBS encryption provides seamless support for data-at-rest and data-in-transit between EC2 instances and EBS volumes.\r\n<span style=\"font-style: italic;\">Access Management</span>\r\nAmazon’s flexible access control policies allow you to specify who can access which EBS volumes ensuring secure access to your data.\r\n<span style=\"font-style: italic;\">Snapshots</span>\r\nProtect your data by creating point-in-time snapshots of EBS volumes, which are backed up to Amazon S3 for long-term durability.\r\n<span style=\"font-style: italic;\">Elastic Volumes</span>\r\nDynamically increase capacity, tune performance, and change the type of live EBS volumes.&nbsp;\r\n\r\n<span style=\"font-weight: bold;\">Amazon EBS Benefits</span>\r\nHighly available, high performance, persistent block storage for Amazon EC2.\r\n<span style=\"font-style: italic;\">Reliable, Secure Storage</span>\r\nEach Amazon EBS volume provides redundancies within its Availability Zone to protect against failures. Encryption and access control policies deliver a strong defense-in-depth security strategy for your data.\r\n<span style=\"font-style: italic;\">Consistent, Low-latency Performance</span>\r\nAmazon EBS General Purpose (SSD) volumes and Amazon EBS Provisioned IOPS (SSD) volumes deliver low-latency through SSD technology and consistent I/O performance scaled to the needs of your application.\r\n<span style=\"font-style: italic;\">Backup, Restore, Innovate</span>\r\nProtect your data by taking point-in-time snapshots of your Amazon EBS volumes providing long-term durability for your data. Boost the agility of your business by using Amazon EBS snapshots to create new EC2 instances.\r\n<span style=\"font-style: italic;\">Quickly Scale Up, Easily Scale Down</span>\r\nAmazon EBS allows you to optimize your volumes for capacity, performance, or cost giving you the ability to dynamically adapt to the changing needs of your business.\r\n<span style=\"font-style: italic;\">Geographic Flexibility</span>\r\nAmazon EBS provides the ability to copy snapshots across AWS regions, enabling geographical expansion, data center migration, and disaster recovery providing flexibility and protecting for your business.\r\n<span style=\"font-style: italic;\">Optimized Performance</span>\r\nAn Amazon EBS–optimized instance provides dedicated network capacity for Amazon EBS volumes. This provides the best performance for your EBS volumes by minimizing network contention between EBS and your instance.","shortDescription":"Amazon Elastic Block Store is a persistent block storage for Amazon EC2","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Elastic Block Store (EBS)","keywords":"Amazon, your, volumes, performance, data, provides, applications, Availability","description":"Amazon Elastic Block Store (Amazon EBS) provides persistent block storage volumes for use with Amazon EC2 instances in the AWS Cloud. Each Amazon EBS volume is automatically replicated within its Availability Zone to protect you from component failure, offerin","og:title":"Amazon Elastic Block Store (EBS)","og:description":"Amazon Elastic Block Store (Amazon EBS) provides persistent block storage volumes for use with Amazon EC2 instances in the AWS Cloud. 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Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":582,"logoURL":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_System_Center_Configuration_Manager__SCCM_.png","logo":true,"scheme":false,"title":"Microsoft System Center Configuration Manager (SCCM)","vendorVerified":0,"rating":"2.70","implementationsCount":5,"suppliersCount":0,"supplierPartnersCount":272,"alias":"microsoft-system-center-configuration-manager-sccm","companyTitle":"Microsoft","companyTypes":["vendor"],"companyId":163,"companyAlias":"microsoft","description":"SCCM components include\r\n\r\nPolicy Infrastructure\r\nService Window Manager\r\nCCM Scheduler\r\nState System\r\nCCM CI SDK\r\nDCM Agent\r\nDCM Reporting\r\nCI Agent\r\nMTC\r\nCI Store\r\nCI Downloader\r\nCI Task Manager\r\nCI State Store\r\nContent In[fra]structure\r\nSoftware Distribution\r\nReporting","shortDescription":"System Center Configuration Manager (SCCM, also known as ConfigMgr), formerly Systems Management Server (SMS) is a systems management software product developed by Microsoft for managing large groups of computers running Windows NT, Windows Embedded, OS X, Linux or UNIX, as well as Windows Phone, Symbian, iOS and Android mobile operating systems. Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":20,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft System Center Configuration Manager (SCCM)","keywords":"Manager, Agent, Store, Reporting, State, System, SCCM, Task","description":"SCCM components include\r\n\r\nPolicy Infrastructure\r\nService Window Manager\r\nCCM Scheduler\r\nState System\r\nCCM CI SDK\r\nDCM Agent\r\nDCM Reporting\r\nCI Agent\r\nMTC\r\nCI Store\r\nCI Downloader\r\nCI Task Manager\r\nCI State Store\r\nContent In[fra]structure\r\nSoftware Distributio","og:title":"Microsoft System Center Configuration Manager (SCCM)","og:description":"SCCM components include\r\n\r\nPolicy Infrastructure\r\nService Window Manager\r\nCCM Scheduler\r\nState System\r\nCCM CI SDK\r\nDCM Agent\r\nDCM Reporting\r\nCI Agent\r\nMTC\r\nCI Store\r\nCI Downloader\r\nCI Task Manager\r\nCI State Store\r\nContent In[fra]structure\r\nSoftware Distributio","og:image":"https://old.roi4cio.com/fileadmin/user_upload/Microsoft_System_Center_Configuration_Manager__SCCM_.png"},"eventUrl":"","translationId":583,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":377,"title":"IT Asset Management","alias":"it-asset-management","description":" IT asset management is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.\r\nIT asset management generally uses automation to manage the discovery of assets so inventory can be compared to license entitlements. Full business management of IT assets requires a repository of multiple types of information about the asset, as well as integration with other systems such as supply chain, help desk, procurement and HR systems and ITSM.\r\nHardware asset management entails the management of the physical components of computers and computer networks, from acquisition through disposal. Common business practices include request and approval process, procurement management, life cycle management, redeployment and disposal management. A key component is capturing the financial information about the hardware life cycle which aids the organization in making business decisions based on meaningful and measurable financial objectives.\r\nSoftware Asset Management is a similar process, focusing on software assets, including licenses. Standards for this aspect of data center management are part of ISO/IEC 19770.","materialsDescription":" <span style=\"font-weight: bold;\">What is Information Technology Asset Management?</span>\r\nIT asset management (information technology asset management, or ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment.\r\n<span style=\"font-weight: bold;\">What is the purpose of IT asset management?</span>\r\nAsset management allows the organization to keep track of all their assets. It can tell where the assets are located, how they are used, and when changes were made to them. The data from the asset management solution can ensure that asset recovery will lead to better returns.\r\n<span style=\"font-weight: bold;\">What are the benefits of asset management?</span>\r\nWith a structure asset management framework in place, organizations will realize these and other benefits:\r\nGood Business Practice. Asset management results in better decisions;\r\n<ul><li>Improved Regulatory Compliance;</li><li>Improved Reliability;</li><li>Long Term System Integrity;</li><li>Cost Savings;</li><li>Eligibility for Federal Funding.</li></ul>\r\n<span style=\"font-weight: bold;\">What are the types of asset management?</span>\r\nThere are 7 types of asset management:\r\n<ul><li>Financial Asset Management.</li><li>Enterprise Asset Management.</li><li>Infrastructure Asset Management.</li><li>Public Asset Management.</li><li>IT Asset Management.</li><li>Fixed Assets Management.</li><li>Digital Asset Management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IT_Asset_Management.png"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"},{"id":327,"title":"Change and Configuration Management Software","alias":"change-and-configuration-management-software","description":" Software teams today face significant challenges. Companies require the production of high-quality software at unprecedented speeds. Software application requirements continue to grow more complex often with shorter and more frequent release cycles. Distributed development teams present challenges related to effective teaming, parallel development and diverse platforms - these factors and more intensify the pressures of developing quality software. Developing quality software in a repeatable and predictable fashion requires managing and tracking development artifacts and the activities of the development team. Successful development teams utilize software configuration management and software change management tools to help manage the software development lifecycle.\r\nSoftware configuration management provides version control and parallels development support to manage and control software assets.&nbsp; Software change management provides defect tracking and automation of software processes across the development lifecycle.\r\nSolutions that combine software configuration management and software change management in a single, tightly integrated solution are referred to as software change and configuration management (SCCM) solutions. SCCM solutions utilize activities to easily manage changes made to development artifacts. Unlike standalone SCM tools, SCCM solutions usually include substantial workflow capabilities which automate and effectively govern the software development processes for repeatable and predictable software development.\r\nEssentially, SCCM answers the ‘who’, ‘what’, ‘when’, and ‘why’ of software development. Who made the changes? What changes were made to the software? When were the changes made? Why were the changes made? Development teams and project leaders should be able to obtain answers to these questions to manage a project's activities, determine project status and track the actual product evolution.\r\nA fully comprehensive software change and configuration management (SCCM) solution empowers companies by accelerating software and systems delivery, making global teams more efficient, and governing the end-to-end software development processes. Solutions should be secure, flexible, and robust as well as provide the ability to support any size team, regardless of platform or location. Selecting ‘best in class’ solution, implementing proven best practices and partnering with a company that is a leader in technology reduces the risks associated with quality software development.","materialsDescription":" \r\n<span style=\"font-weight: bold;\">What is software configuration management (SCM)?</span>\r\nSoftware configuration management (SCM) is designed to control change by identifying and tracking changed software artifacts and managing different versions of these artifacts.\r\n<span style=\"font-weight: bold;\">What is software change and configuration management (SCCM)?</span>\r\nSoftware change and configuration management (SCCM) provide the comprehensive integration with best practice guidance of software configuration management and software change management capabilities.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Change_and_Configuration_Management_Software.png"},{"id":381,"title":"Software Distribution","alias":"software-distribution","description":" Software distribution can refer to 2 distinct concepts. When used as a verb, software distribution is the process of delivering software to the end user, while a software distribution, as a noun, (distro) is a collection of software.\r\nA software distribution (noun), or distro, is a collection of software components built, assembled and configured so that it can essentially be used &quot;as is&quot;. It is often the closest thing to turnkey form of free software. A distro may take the form of a binary distribution, with an executable installer which can be downloaded from the Internet. Examples range from whole operating system distributions to server and interpreter distributions (for example WAMP installers). Software distributions (noun) can also refer to careware and donateware.\r\nIn recent years, the term has come to refer to nearly any &quot;finished&quot; software (i.e. something that is more or less ready for its intended use, whether as a complete system or a component of a larger system) that is assembled primarily from open source components.\r\nTechnical support is a key issue for end-users of distributions, since the distribution itself is typically free and may not be &quot;owned&quot; in a commercial sense by a vendor. Depending on the distribution, support may be provided by a commercial support vendor, the developers who created the distribution or by the user community itself.\r\nIn simple terms, software distribution is the process of making a software available to the end user from the developer. It gives the organization a safe and consistent method for packaging, deploying and tracking software changes in the enterprise. The software rollout projects can be done quickly and effectively in a hassle free way through software distribution.","materialsDescription":" <span style=\"font-weight: bold; \">What are the Benefits of Software Distribution?</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Improved Software Security</span></span>\r\nA proper software distribution service monitors software performance on various workstations. It checks the software health and can automatically track necessary updates. Various maintenance job like uninstall, configuration, etc can also be performed securely through effective software distribution.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Track of User Actions</span></span>\r\nStatistics and analytics can be drawn from comprehensive or customized reports gathered from software distribution systems. It can be used to monitor user activities around the particular software on workstations. This can assist in establishing a controlled work environment where the actions of users can be monitored by the enterprise.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Saves Time</span></span>\r\nSoftware distribution gives comprehensive deployment options and ways to customize installation. Packages can be distributed to users in less time within hours and not in days. Software installations can be done remotely saving both time and effort. The process can be done unattended so IT team can concentrate on other jobs.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Automated Updates</span></span>\r\nSoftware distribution can track important updates and issue them to specific workstations in the organization. IT team does not need to attend to each computer and perform maintenance job. The software distribution system finds and schedules all important upgrades required by the application.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Software_Distribution.png"},{"id":34,"title":"ITSM - IT Service Management","alias":"itsm-it-service-management","description":"<span style=\"font-weight: bold; \">IT service management (ITSM)</span> is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.\r\nITSM positions IT services as the key means of delivering and obtaining value, where an internal or external IT service provider works with business customers, at the same time taking responsibility for the associated costs and risks. ITSM works across the whole lifecycle of a service, from the original strategy, through design, transition and into live operation.\r\nTo ensure sustainable quality of IT services, ITSM establishes a set of practices, or processes, constituting a service management system. There are industrial, national and international standards for IT service management solutions, setting up requirements and good practices for the management system. \r\nITSM system is based on a set of principles, such as focusing on value and continual improvement. It is not just a set of processes – it is a cultural mindset to ensure that the desired outcome for the business is achieved. \r\n<span style=\"font-weight: bold; \">ITIL (IT Infrastructure Library)</span> is a framework of best practices and recommendations for managing an organization's IT operations and services. IT service management processes, when built based on the ITIL framework, pave the way for better IT service operations management and improved business. To summarize, ITIL is a set of guidelines for effective IT service management best practices. ITIL has evolved beyond the delivery of services to providing end-to-end value delivery. The focus is now on the co-creation of value through service relationships. \r\n<p class=\"align-center\"><span style=\"font-weight: bold; \">ITSM processes typically include five stages, all based on the ITIL framework:</span></p>\r\n<span style=\"font-weight: bold; \">ITSM strategy.</span> This stage forms the foundation or the framework of an organization's ITSM process building. It involves defining the services that the organization will offer, strategically planning processes, and recognizing and developing the required assets to keep processes moving. \r\n<span style=\"font-weight: bold; \">Service design.</span> This stage's main aim is planning and designing the IT services the organization offers to meet business demands. It involves creating and designing new services as well as assessing current services and making relevant improvements.\r\n<span style=\"font-weight: bold; \">Service transition.</span> Once the designs for IT services and their processes have been finalized, it's important to build them and test them out to ensure that processes flow. IT teams need to ensure that the designs don't disrupt services in any way, especially when existing IT service processes are upgraded or redesigned. This calls for change management, evaluation, and risk management. \r\n<span style=\"font-weight: bold; \">Service operation. </span>This phase involves implementing the tried and tested new or modified designs in a live environment. While in this stage, the processes have already been tested and the issues fixed, but new processes are bound to have hiccups—especially when customers start using the services. \r\n<span style=\"font-weight: bold;\">Continual service improvement (CSI).</span> Implementing IT processes successfully shouldn't be the final stage in any organization. There's always room for improvement and new development based on issues that pop up, customer needs and demands, and user feedback.\r\n\r\n","materialsDescription":"<h1 class=\"align-center\">Benefits of efficient ITSM processes</h1>\r\nIrrespective of the size of business, every organization is involved in IT service management in some way. ITSM ensures that incidents, service requests, problems, changes, and IT assets—in addition to other aspects of IT services—are managed in a streamlined way.\r\nIT teams in your organization can employ various workflows and best practices in ITSM, as outlined in ITIL. Effective IT service management can have positive effects on an IT organization's overall function.\r\nHere are the 10 key benefits of ITSM:\r\n<ul><li>&nbsp;&nbsp;&nbsp; Lower costs for IT operations</li><li>&nbsp;&nbsp;&nbsp; Higher returns on IT investments</li><li>&nbsp;&nbsp;&nbsp; Minimal service outages</li><li>&nbsp;&nbsp;&nbsp; Ability to establish well-defined, repeatable, and manageable IT processes</li><li>&nbsp;&nbsp;&nbsp; Efficient analysis of IT problems to reduce repeat incidents</li><li>&nbsp;&nbsp;&nbsp; Improved efficiency of IT help desk teams</li><li>&nbsp;&nbsp;&nbsp; Well-defined roles and responsibilities</li><li>&nbsp;&nbsp;&nbsp; Clear expectations on service levels and service availability</li><li>&nbsp;&nbsp;&nbsp; Risk-free implementation of IT changes</li><li>&nbsp;&nbsp;&nbsp; Better transparency into IT processes and services</li></ul>\r\n<h1 class=\"align-center\">How to choose an ITSM tool?</h1>\r\nWith a competent IT service management goal in mind, it's important to invest in a service desk solution that caters to your business needs. It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. Selecting an on-premises or software as a service (SaaS IT service management) tool depends on whether your business prefers to host its applications and data on its own servers or use a public or private cloud.\r\n<span style=\"font-weight: bold; \">Plan ahead for the future.</span> Although it's important to consider the &quot;needs&quot; primarily, you shouldn't rule out the secondary or luxury capabilities. If the ITSM tool doesn't have the potential to adapt to your needs as your organization grows, it can pull you back from progressing. Draw a clear picture of where your business is headed and choose an service ITSM that is flexible and technology-driven.\r\n<span style=\"font-weight: bold;\">Don't stop with the capabilities of the ITSM tool.</span> It might be tempting to assess an ITSM tool based on its capabilities and features but it's important to evaluate the vendor of the tool. A good IT support team, and a vendor that is endorsed for their customer-vendor relationship can take your IT services far. 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