Categories
Problems that solves
Poor communication and coordination among staff
Shortage of information for decision making
Low quality of customer support
Customer attrition
Failure to attract new customers
HR management
Low employee productivity
Values
Enhance Staff Productivity
Improve Customer Service
Support Decision Making
Support Customers
Enhance Competitive Ability
SoGoSurvey
SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes.
About Product
Description
SoGoSurvey offers a secure and comprehensive customer experience, online survey, employee engagement, and quiz platform. Built for a wide range of industries — from enterprises and financial services to government organizations — it helps collect customer feedback and conduct employee engagement surveys. It comes with robust and powerful quiz maker and survey tools, providing businesses with a sophisticated research and experience solution.
With a drag-and-drop interface, SoGoSurvey allows you to easily create and distribute powerful surveys. It has complete survey design tools, pre-built templates, and question models that you can use to build meaningful surveys. Plus, an online quiz maker tool helps you measure the knowledge, comprehension, and perception of your respondents. Moreover, SoGoSurvey has a customer management system that allows you to scale your customer experience capabilities. An advanced CX tool lets you craft compelling customer experience surveys, anticipate potential risks based on previous customer experiences, and distribute data to the right departments. SoGoCX is SoGoSurvey’s comprehensive customer experience platform that is designed to help companies identify pain points that could adversely affect customer experience and, ultimately, revenues. The software also works perfectly with third-party applications. Integrations with Salesforce, Zapier, Asana, and more help you deliver data faster and generate more meaningful results.Overview of SoGoSurvey Benefits
- Advanced CX Tools
- Analyze Employee Data
- Create Powerful Surveys
- Smart Question Creation
- Ease-of-Use
- Data Security