Categories
Problems that solves
No control over implementation
Poor communication and coordination among staff
Shortage of information for decision making
Low quality of customer support
Customer attrition
Failure to attract new customers
Values
Enhance Staff Productivity
Ensure Security and Business Continuity
Improve Customer Service
Manage and Control Staff
About Product
Description
An automated system for collecting, processing, analyzing, managing customer reviews and opinions FOQUZ - will help you reach a new level and gain leadership positions in the industry.
FOQUZ:
- Easy to set up and use; ⠀
- Intuitive interface; ⠀
- The fastest and most convenient creation of surveys and questions; ⠀
- Possibility of sending trigger messages, automatically responding to the actions of the customer; ⠀
- Automation of building reports and analysis of indicators in dynamics; ⠀
- Directory of clients with the ability to customize mailings for them. ⠀
FOQUZ consists of three blocks: a survey designer, a mailing service and a module for working with negative. The survey builder supports all major question forms: multiple choice question; evaluation of photo or video materials; prioritization. The design of the questionnaire is customizable. Users can use templates or independently upload a background image, insert a logo, change the font.