Categories
Problems that solves
Low quality of customer service
Low quality of customer support
Decentralization of management
Insufficient risk management
Poor communication and coordination among staff
Values
Ensure Security and Business Continuity
Improve Customer Service
Manage Risks
Support Customers
Remote Utilities
Remote Utilities is a highly configurable and secure remote desktop software for IT professionals.
Description
Remote Utilities is a highly configurable and secure remote desktop software for IT professionals. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files, and do any other operation just as if you were physically sitting in front of the remote PC.
Strong Encryption
All data traffic is encrypted using TLS 1.2 encryption. Your data is safe and secure regardless of your license and the connection type that you use.
Firewall Bypass
Assist a remote customer or colleague instantly through an Internet-ID connection. No network configuration is necessary — connect from anywhere with just an ID and password.
MSI Configuration
Use MSI Configurator to create a custom Host installer for unattended access or customize the remote Agent module with your logo and welcome text for attended support.
Power Control
Use Power control mode to restart a remote PC in normal or safe mode, shut it down, lock it or put it to sleep, all as if you were able to physically press the Power and Reset buttons.
Active Directory Support
Fetch Active Directory tree, add new domain controllers and access Active Directory workstations and servers with one click using Windows Security authorization.
2-Factor Authentication
Optionally enable two-factor authentication for your remote Hosts and generate session codes using Google Authenticator or a similar app on your smartphone.
Competitive products
User features
Roles of Interested Employees
Chief Information Officer
IT Management
Operational Manager
Organizational Features
ISO 27001 Compliance
GDPR Compliance
Mobile users
Internet access is available for employees