Additional information
Source: Supplier's web siteThe project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task
The project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task
Improve Customer Service
Ensure Security and Business Continuity
Enhance Staff Productivity
Support Customers
No control over data access
Low quality of customer service
Low quality of customer support
Complex and non-transparent business processes
Poor communication and coordination among staff