Cisco Prime Infrastructure for the Ukrainian provider VOLIA

Additional information

Source: Supplier's web site

The project has been delivered on schedule

The budget has not been exceeded

Functionality complies with task

Description

Description is not ready yet

Details

Business tasks

Improve Customer Service

Ensure Security and Business Continuity

Enhance Staff Productivity

Support Customers

Problems

No control over data access

Low quality of customer service

Low quality of customer support

Complex and non-transparent business processes

Poor communication and coordination among staff

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