Genesys (Interactive Intelligence)
https://www.genesys.com/
Information Technology
Description
Genesys® powers 25 billion of the world’s best customer experiences each year. Over 11,000 companies in 100+ countries trust its #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, Genesys builds solutions that mirror natural communication and work the way you think. Its industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud.
In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.
Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.
Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.
