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Alchemer
Alchemer is a flexible platform that enables more efficient data collection and analysis for businesses. Formerly known as SurveyGizmo, the platform offers a variety of pre-configured surveys, workflows, and feedback collection tools that can help teams get the information needed from internal and external sources. In addition to the standard product offering, Alchemer offers preconfigured solutions.
One of these is the Activated NPS Solution, an all-in-one solution to improve customer satisfaction while reducing churn. With preconfigured surveys and forms from the Activated NPS Solution, teams can easily collect and monitor customer feedback and react to customers in real-time. Customer feedback is also integrated into systems and reports, so tracking customer feedback trends over time is easier. Another ready-to-deploy solution that marketing and sales teams will benefit from is Alchemer’s Sales Motion Optimizer. This solution provides preconfigured feedback assessments for collecting data from customers, ensuring GDPR and CCPA-compliant security for customer data. Standard customer-centric processes are also centralized into a Sales Portal that’s accessible to sales reps. Alchemer also makes risk management more convenient with the Risk Assessment Solution. Through pre-configured risk questions, requests, and assessment forms, the solution automates and accelerates the process of conducting risk assessments for vendors and enterprise operations. This way, information security teams can focus on mitigating risks rather than manually identifying risks.Overview of Alchemer Benefits
- Flexible integrations and easy-to-integrate API architecture
- Improved customer satisfaction and reduced churn
- Optimized sales processes and higher win rates
- Faster, more secure vendor and enterprise risk assessments
- Boost employee engagement and organize HR processes
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The ROI4CIO Product Catalog is a database of business software, hardware, and IT services. Using filters, select IT products by category, supplier or vendor, business tasks and problems. Find the right business solutions by using a neural network search based on the results of deployment products in other companies.