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Products found: 1
1.40
ServiceNow Customer Service Management
Capabilities
- CASE MANAGEMENT
- INTELLIGENT ROUTING
- OMNI CHANNEL
- ACCOUNTS, CONTACTS, PRODUCTS, SLAS, ENTITLEMENTS
- SELF-SERVICE PORTAL, KNOWLEDGE & COMMUNITIES
- FIELD SERVICE MANAGEMENT
- CONNECTION WITH FIELD SERVICE, OPERATIONS, FINANCE, ETC.
- ISSUE RESOLUTION
- VOICE OF THE CUSTOMER
- VISUAL WORKFLOW AND AUTOMATION
- AGENT INTELLIGENCE
- PERFORMANCE ANALYTICS
- OPERATIONAL INTELLIGENCE
- FINANCIAL PLANNIN
- PROJECT PORTFOLIO MANAGEMENT
The ROI4CIO Product Catalog is a database of business software, hardware, and IT services. Using filters, select IT products by category, supplier or vendor, business tasks and problems. Find the right business solutions by using a neural network search based on the results of deployment products in other companies.