Remote Utilities
1.00

Problems that solves

Low quality of customer service

Low quality of customer support

Decentralization of management

Insufficient risk management

Poor communication and coordination among staff

Values

Ensure Security and Business Continuity

Improve Customer Service

Manage Risks

Support Customers

Remote Utilities

Remote Utilities is a highly configurable and secure remote desktop software for IT professionals.

Description

Remote Utilities is a highly configurable and secure remote desktop software for IT professionals. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files, and do any other operation just as if you were physically sitting in front of the remote PC.

Strong Encryption

All data traffic is encrypted using TLS 1.2 encryption. Your data is safe and secure regardless of your license and the connection type that you use.

Firewall Bypass

Assist a remote customer or colleague instantly through an Internet-ID connection. No network configuration is necessary — connect from anywhere with just an ID and password.

MSI Configuration

Use MSI Configurator to create a custom Host installer for unattended access or customize the remote Agent module with your logo and welcome text for attended support.

Power Control

Use Power control mode to restart a remote PC in normal or safe mode, shut it down, lock it or put it to sleep, all as if you were able to physically press the Power and Reset buttons.

Active Directory Support

Fetch Active Directory tree, add new domain controllers and access Active Directory workstations and servers with one click using Windows Security authorization.

2-Factor Authentication

Optionally enable two-factor authentication for your remote Hosts and generate session codes using Google Authenticator or a similar app on your smartphone.

User features

Roles of Interested Employees

Chief Information Officer

IT Management

Operational Manager

Organizational Features

ISO 27001 Compliance

GDPR Compliance

Mobile users

Internet access is available for employees