![Affinity](https://old.roi4cio.com/fileadmin/user_upload/Affiniti_Logo.png)
Categories
Problems that solves
Low quality of customer service
High costs of routine operations
No support for mobile and remote users
Failure to attract new customers
Customer attrition
Low quality of customer support
Shortage of information for decision making
High costs
Values
Reduce Costs
Improve Customer Service
Support Decision Making
Ensure Compliance
Increase Customer Base
Support Customers
Enhance Competitive Ability
Affinity
Affinity builds the most advanced, high-throughput infrastructure for syncing and understanding data from communication streams and 3rd-party sources.
About Product
Description
Affinity is a relationship intelligence platform built to expand and evolve the traditional CRM. Affinity instantly surfaces all of your team's data and shows you who is best suited to make the crucial introductions you need to close your next big deal. Using AI and natural language processing, Affinity helps your team curate and grow its network by unlocking introductions to decision-makers and auto-populating your pipeline to increase deal flow.
Spend time on new deals, not data entry
Affinity automatically creates contacts from your inbox.
Close deals faster
Get warm introductions from those with close relationships.
Smarter meetings
Always know who has talked to whom. Stay informed with up-to-date info before your next meeting.
Automatically and retroactively surface every interaction your team has had and retained valuable data even if there’s a departure:
- Unearth institutional knowledge
- Remove communication silos
- Schedule smart triggers and reminders
- Source better warm introductions and referrals
- Fully leverage your team’s collective network
- Always know the real relationship strength
- Customize over 1,000 points of data to surface potential deals faster
- Manage your deal flow efficiently
- Save for quick access and create reminder triggers
Competitive products
User features
Roles of Interested Employees
Chief Executive Officer
Chief Information Officer
Chief Sales Officer
Sales Management
IT Management
Marketing Management
Organizational Features
Internet access is available for employees