Additional information
Source: Supplier's web siteThe project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task
Genesys PureConnect for UniCredit Bank
Description
Description is not ready yet
Details
Business tasks
Improve Customer Service
Reduce Production Timelines
Support Decision Making
Support Customers
Problems
Low quality of customer service
No monitoring of corporate IT processes
No automated business processes
Failure to attract new customers
Low quality of customer support
Complex and non-transparent business processes
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