CyberReady for the Israeli healthcare system

Access to sensitive information has made the healthcare industry a preferred target for hackers. Training employees effectively against phishing methods remains the strongest line of defense. The Challenge. An information security executive from a major countrywide healthcare network in Israel is all too familiar with this balancing act. He cites fraud as a major concern for his organization, as well as those of his peers in the industry. “We’re particularly concerned about the types of fraudulent activities that ultimately lead to transactions and money transfers taking place,” he said. “Cryptoware, or ransomware, as it is commonly called, is a virus that hackers use to encrypt all of the data on your hard drive. They then require organizations to pay a ransom in order to decrypt your information, effectively holding your files hostage.” Imagine this worst-case scenario for information security professionals: attacks rendering critical files inaccessible grind all business operations to a halt, leaving organizations with few options once attacked. The Results. “Our selection process involved testing three different systems. We eventually chose CybeReady, and here’s why: they not only increased our employees’ awareness, they offered a service that was unmatched by their competitors. CybeReady’s program runs on its own, which means that I don’t have to invest my time or that of my team in operating or configuring attacks. It literally involved zero effort on our part.” The company’s level of service was apparent even during the early days of the engagement. “Service from other vendors didn’t come close to this; what had previously taken me up to three weeks annually now involved little more than a few hours a month, at most. I knew that I could trust CybeReady, and have heard colleagues in the industry who chose them say the same.” The executive cautions others to consider the difference between training and awareness programs. “There are a number of phishing options that appear to have comparable training content and expertise. The differences are often only visible after several months of reports indicate a marked change in employee behavior. As CybeReady’s phishing attacks changed form over time, the organization’s employees responded more intelligently than they had before. Few other options, if any, also offer the availability and attention possible from CybeReady.” “The level of employee engagement in our case was very high compared to other methods I used in the past.”