Categories
Problems that solves
Low quality of customer service
High costs of routine operations
No automated business processes
No support for mobile and remote users
Low employee productivity
High costs of IT personnel
Failure to attract new customers
Customer attrition
Low quality of customer support
High costs
Values
Reduce Costs
Enhance Staff Productivity
Improve Customer Service
Increase Customer Base
Expand Sales Geography
Support Customers
Enhance Competitive Ability
Rasa
Rasa is a free toolset to build, improve, and deploy contextual assistants across channels and languages, powered by the Rasa open-source ML framework.
Description
Understand messages
Turn free-form text in any language into structured data. Supports single and multiple intents and both pre-trained and custom entities.
Hold conversations
Hold back-and-forth conversations that remember context using machine learning-based dialogue management. Seamlessly integrate your business logic.
Interactive learning
Generate training data by talking to your assistant and provide feedback when it makes an error.
Connect to messaging channels
Run your assistant on Slack, Facebook, Google Home, custom channels, and more.
Integrate your APIs
Interact with other APIs and systems through custom actions.
Competitive products
User features
Roles of Interested Employees
Chief Executive Officer
Chief Information Officer
Chief Sales Officer
Operational Manager
Sales Management
Marketing Management
Consultant
Organizational Features
Web-based customer portal
Mobile users
Internet access is available for employees
Social networks are used