Categories
Problems that solves
Low quality of customer service
High costs of routine operations
No automated business processes
No support for mobile and remote users
Low employee productivity
High costs of IT personnel
Failure to attract new customers
Customer attrition
Low quality of customer support
High costs
Values
Reduce Costs
Enhance Staff Productivity
Improve Customer Service
Increase Customer Base
Expand Sales Geography
Support Customers
Enhance Competitive Ability
Netomi Platform
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and so on.
Description
Competitive products
User features
Roles of Interested Employees
Chief Executive Officer
Chief Information Officer
Chief Sales Officer
Operational Manager
Sales Management
Marketing Management
Consultant
Organizational Features
Web-based customer portal
Mobile users
Internet access is available for employees
Social networks are used