Additional information
Source: Supplier's web siteThe project has been delivered on schedule
The budget has not been exceeded
Functionality complies with task
Cisco Unified Contact Center Express 8.5 for the energy company DTEK
Description
Description is not ready yet
Details
Business tasks
Ensure Security and Business Continuity
Improve Customer Service
Increase Customer Base
Ensure Compliance
Problems
Low quality of customer support
Failure to attract new customers
IT infrastructure does not meet business tasks
Low quality of customer service
No automated business processes
