Categories
Problems that solves
No automated business processes
Low quality of customer service
Low quality of customer support
Values
Reduce Costs
Improve Customer Service
Ensure Compliance
Enhance Competitive Ability
Subscriber Network Analytics Technology
Subscriber Network Analytics Technology gives the operator an opportunity to analyze the experience of the subscriber network in a unique way. It uses CDRs (Call Detail Records) as the main input for data analysis, cross-references to network counters, KPIs, GIS, network configurations and policy rules. It defines subscriber behavior patterns and usage, service interruption and bad connection quality - no other SON solution or the current network performance system is able to do this. This analytical technology provides mobile operators and MNVOs with valuable information about the experience of their subscribers, and also provides higher quality of service for several technologies.