Description
Netomi is a machine intelligence company headquartered in Silicon Valley.
We’re using the power of AI to turn customer service into a competitive edge. This is the future of customer and company interaction and the catalyst for long-lasting and profitable businesses.
Customer service is now a business driver. No longer a post-purchase silo and a cost center, customer service is the bridge between brand promise and brand experience. It’s increasingly complex and expensive to meet fast-rising customer expectations for “always-on, always-me” experiences. Our accessible AI is artistically designed to increase the scope, volume, and quality of customer service interactions while controlling costs.
We believe with a human and AI workforce, brilliant things happen. We deploy AI to automate routine actions with precision and speed, leaving your agents to focus on the things that require a uniquely human touch – creativity, empathy, and subjectivity. We give you the power to seize the opportunity before it knocks. Leverage our AI to proactively reach out to your customers to resolve issues your customers don’t yet know exist. This is where brand love is built.
