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Syniverse Identity and Authentication

Better customer authentication, better fraud prevention With Identity and Authentication, you can identify fake or suspicious users, prevent account takeovers, and stop fraud before it starts—keeping your business and your customer information protected. Our platform continuously integrates, validates, and authenticates customer records against thousands of licensed sources in real time. Built to exceed customer and regulator expectations When you truly know who your customers are, you can connect with them like never before—and keep their data truly private. Identity and Authentication gives you the insights to do exactly that. It ensures the accuracy and integrity of your database, so you can be certain that phone numbers are, and remain, valid at all times. And its intuitive opt-in and opt-out management tools make sure that you're only communicating with customers who've authorized you to reach them. Eliminate barriers to seamless CX Your customers want engaging experiences not endless assignments. Which is why our platform makes identity protection and authentication easy for them—whether they're logging into their account or confirming a high-value purchase. You can quickly increase campaign effectiveness by verifying your existing customer information and keeping your mobile contact data updated. And you can seamlessly manage consent on every channel. Features:
  • Phone Number Type. Distinguish between landline, mobile and virtual numbers.
  • Flexible Validation Options .  Validate customer data with single lookup, bulk file scrub, and proactive monitoring. 
  • Notification Preferences. Receive notifications when number events occur (hourly, daily, weekly or monthly). 
  • Trusted Data Sources. Uses trusted sources to drive actionable results that flag and block suspicious activity. 
  • Text Message Routing. Allows messages to be routed to the appropriate mobile operator to ensure successful delivery. 
  • SMS Verification. Builds trust that keeps your business and customer information protected using Google Verified SMS features.
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