Categories
Problems that solves
Low quality of customer service
Employee retention
Low quality of customer support
Poor communication and coordination among staff
Values
Reduce Costs
Improve Customer Service
Appraise and Train Staff
Support Customers
Genesis Digital WebinarJam
WebinarJam is a webinar hosting software which supports live casting, event streaming, and webinar broadcasting.
Description
WebinarJam is a webinar hosting software which supports live casting, event streaming, and webinar broadcasting. With built-in live chat and the ability to invite up to 6 co-presenters to broadcast in high definition, WebinarJam facilitates communication and collaboration. The attendee spotlight feature allows users to invite any webinar attendee to join in on a presentation. WebinarJam’s JamCast broadcast engine enables users to stream broadcasts through Facebook Live and YouTube Live, in addition to WebinarJam’s private, secure network. With slideshows, screen share tools, annotations, polls and surveys, WebinarJam assists users in communicating and presenting ideas. The interactive whiteboard also allows users to draw or highlight directly on the screen during presentations, training, or lectures. Users can design and manage webinar registration pages with a point-and-click page builder. The WYSIWYG visual editor allows users to customize the styling and branding of registration pages. To enhance communication, WebinarJam supports integration with third party CRM, email, and shopping cart solutions including ActiveCampaign, MailChimp, and Drip. Automated email, extended scheduling management, and built-in autoresponders help users prepare audiences for a webinar event. Other WebinarJam features include multi-language functionality, replica replay and advanced analytics. WebinarJam’s analytical tools provide users with actionable insight into webinar performance. Password management and IP matching technology ensure events are protected.