Categories
Problems that solves
No support for mobile and remote users
High costs
Low quality of customer support
Customer attrition
Values
Reduce Costs
Enhance Staff Productivity
Enhance Competitive Ability
Improve Customer Service
Description
Schedule and conduct video visits for your practice. Appointments integrate with your existing EMR or PM system.
Responsive In-App Support
Have questions? We have answers. Convenient in-app support for both providers and patients. If you ever need help, just ping us in the chat box and we’ll resolve your issue immediately. No more support tickets; no more waiting.
Custom Practice Branding
Chiron Health offers a fully branded telemedicine solution that reflects the professionalism of your practice. You’ve worked hard to build brand loyalty among your patients and every patient-facing tool in your practice should only serve to strengthen that brand.
Features:
- HIPAA-Compliant. Secure video over peer-to-peer connection and a signed BAA for each client
- Co-Pay Collection Accurate payment determination is processed through our insurance Rules Engine and deposited into your account
- Patient Notifications. Once an appointment is scheduled, patients automatically receive an email to set up account and join appointment
- Clinical Protocols. Customized telemedicine formula specific to your practice – Know exactly when and how to use telemedicine
- Custom Patient Marketing. Easily market to patients about telemedicine with custom in-office and online materials
- Streamlined Patient Workflow. Automated appointment reminder emails and an experience that mimics the in-office workflow with a virtual waiting room
Benefits:
- Incremental Revenue. Increase collections 3% – 4% by adding several billable video visits each day and replacing unpaid phone calls with reimbursable video visits.
- Practice Efficiency. Create peak practice efficiency and allow staff to focus on value-add tasks. Let us handle all details from eligibility checks to patient check in.
- Patient Satisfaction & Retention. As competition for your patients increases, convenient telemedicine services are becoming a necessity. Our clients see 98% patient satisfaction.