Avaya Aura® Communication Manager
2.00

Problems that solves

Aging IT infrastructure

Low quality of customer service

No automated business processes

High costs of routine operations

Unstructured data

Separate communications channels

Failure to attract new customers

Customer attrition

Low quality of customer support

No support for mobile and remote users

Values

Reduce Costs

Improve Customer Service

Increase Customer Base

Avaya Aura® Communication Manager

Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small.

Description

The Core of Your Unified Communications and Collaboration Solution
  • Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single network, to spread intelligent and flexible communications throughout the organization.
  • Enable employees to take care of business more easily and quickly—because your staff at headquarters, remote branch offices, and on the road will all be using the same enhanced communication capabilities.
  • Extend conferencing, mobility, video, and collaborative applications to everyone in your organization. Avaya Aura® Communication Manager adapts to SIP, H.323, digital, and analog. And this means your current network won’t stop you from moving to unified communications and collaboration.
• Communicate and Collaborate with Anyone, Anywhere. Extend your collaborative communications across time zones and regions to mobile phones, conference rooms, contact centers, and more. • Reliability at Your Fingertips. All communications are consistent and reliable with configurable redundancy, virtualization, and fault tolerance. • Designed for IT and Employees. Common capabilities, features, applications, and administration make learning easy for IT and employees while reducing the cost of ownership.