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Deployments found:
2
Microsoft System Center Service Manager 2012 for Carlsberg Ukraine
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Microsoft
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Carlsberg Ukraine
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Microsoft System Center Service Manager (SCSM)
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SI BIS
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ITSM - IT Service Management
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Microsoft Systems Management Server 2003 for Ukrainian bank
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Microsoft
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UniCredit Bank (Ukraine)
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Microsoft System Center Service Manager (SCSM)
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VERNA
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ITSM - IT Service Management
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1
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It goes without saying, with more than 150 service desk tools to choose from, selecting the right one is easier said than done. Here are a few things to keep in mind when choosing an ITSM products:\r\n<span style=\"font-weight: bold; \">Identify key processes and their dependencies. </span>Based on business goals, decide which key ITSM processes need to be implemented and chart out the integrations that need to be established to achieve those goals. \r\n<span style=\"font-weight: bold; \">Consult with ITSM experts.</span> Participate in business expos, webinars, demos, etc., and educate yourself about the various options that are available in the market. Reports from expert analysts such as Gartner and Forrester are particularly useful as they include reviews of almost every solution, ranked based on multiple criteria.\r\n<span style=\"font-weight: bold; \">Choose a deployment option.</span> Every business has a different IT infrastructure model. 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