Oracle Hospitality OPERA for hotels
Categories
Description
Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality
Oracle Hospitality OPERA, RES 3700 and MICROS Workstation 7 Power New Chicago Hotel
Hotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open to the public since October 2018, offers guests a remixed luxury experience supported by Oracle Hospitality solutions.
“Hotel Julian embodies the spirit of luxury hospitality and we are excited to provide guests with a unique experience that blends architecture, history and art,” said Ludmila Chervona, Hotel Julian general manager. “With OPERA property management software, we are able to provide guests with curated service that will help establish Hotel Julian as a new landmark property in Chicago.”
Hotel Julian uses Oracle Hospitality OPERA property management software to create a unique experience for guests staying in one of the 218 available rooms. On-property restaurant About Last Knife also features Oracle Hospitality RES 3700 and MICROS Workstations to streamline operations and provide engaging service for diners.
“Hotel guests today are looking for more than the basics–they are looking for an unforgettable experience from the moment they check in through to departure,” said Greg Webb, senior vice president and general manager, Oracle Hospitality. “Battle tested at the largest hotel chains in the world, Oracle provides independent operators the technology needed to deliver engaging guest experiences that will drive long-term loyalty.”
Oracle Hospitality OPERA provides a full-featured property management system that enables hoteliers to deliver world-class guest service and increase operational efficiency across the property. In addition, Oracle Hospitality RES 3700, a leading food and beverage management platform, provides enterprise point-of-sale and back-office functionality to support a wide range of food and beverage operations.
Hotel Julian purchased Oracle Hospitality OPERA, RES 3700 and MICROS Hardware in April 2018.
Details
Business tasks
Reduce Costs
Improve Customer Service
Generate Business Reports
Problems
Aging IT infrastructure
Low quality of customer service
No automated business processes