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The team of company experts has been working with cloud technologies for more than 5 years, with virtual environments - more than 10 years.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":116,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":21,"vendorImplementationsCount":0,"vendorPartnersCount":8,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.amintegrator.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"AM Integrator (AMI)","keywords":"","description":"AM INTEGRATOR Group of Companies is one of the leading IT operators in Ukraine, being a supplier and integrator of a wide range of solutions in the field of modern IT infrastructure, multimedia solutions, engineering infrastructure, business applications and i","og:title":"AM Integrator (AMI)","og:description":"AM INTEGRATOR Group of Companies is one of the leading IT operators in Ukraine, being a supplier and integrator of a wide range of solutions in the field of modern IT infrastructure, multimedia solutions, engineering infrastructure, business applications and i","og:image":"https://old.roi4cio.com/uploads/roi/company/am_integrator.png"},"eventUrl":""},"vendors":[{"id":163,"title":"Microsoft","logoURL":"https://old.roi4cio.com/uploads/roi/company/ms_dshchpshch.png","alias":"microsoft","address":"Microsoft","roles":[],"description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world's largest software maker by revenue, and one of the world's most valuable companies.","companyTypes":[],"products":{},"vendoredProductsCount":39,"suppliedProductsCount":39,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":66,"vendorPartnersCount":0,"supplierPartnersCount":272,"b4r":0,"categories":{},"companyUrl":"www.microsoft.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Microsoft","keywords":"Microsoft, software, world, products, hardware, Xbox, video, game","description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software pr","og:title":"Microsoft","og:description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software pr","og:image":"https://old.roi4cio.com/uploads/roi/company/ms_dshchpshch.png"},"eventUrl":""}],"products":[{"id":366,"logo":false,"scheme":false,"title":"Microsoft Sharepoint Server","vendorVerified":0,"rating":"2.70","implementationsCount":7,"suppliersCount":0,"alias":"microsoft-sharepoint-server","companyTypes":[],"description":"SharePoint Server is provided to organizations that seek greater control over SharePoint's behavior or design. This product is installed on the customer's IT infrastructure. It receives less frequent updates, but has access to a wider set of features and customization capabilities. There are three versions of SharePoint Server: Foundation (free), Standard, and Enterprise, although the free version may have been discontinued in 2016. These servers may be provisioned as normal virtual/cloud servers, or as hosted services.","shortDescription":"SharePoint is a web based application that integrates with Microsoft Office. Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially between organizations.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":6,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Sharepoint Server","keywords":"SharePoint, Server, free, servers, Standard, although, Enterprise, versions","description":"SharePoint Server is provided to organizations that seek greater control over SharePoint's behavior or design. 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Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.\r\nOne hallmark of enterprise portals is the de-centralized content contribution and content management, which keeps the information always updated. Another distinguishing characteristic is that they cater for customers, vendors and others beyond an organization's boundaries. This contrasts with a corporate portal which is structured for roles within an organization.\r\nAn enterprise portal has two main functions; integration and presentation. It must be able to access information from multiple and varied sources and manipulate that information through the portal.\r\nOther common features include;\r\n<ul><li><span style=\"font-style: italic;\">Single sign-on</span> — enterprise portals can provide single sign-on capabilities between their users and various other systems. This requires a user to authenticate only once.</li><li><span style=\"font-style: italic;\">Integration</span> — the connection of functions and data from multiple systems into new components/portlets/web parts with an integrated navigation between these components.</li><li><span style=\"font-style: italic;\">Federation</span> — the integration of content provided by other portals, typically through the use of WSRP or similar technologies.</li><li><span style=\"font-style: italic;\">Customization</span> — Users can customize the look and feel of their environment. Customers who are using EIPs can edit and design their own web sites which are full of their own personality and own style; they can also choose the specific content and services they prefer. Also refers to the ability to prioritize most appropriate content based on attributes of the user and metadata of the available content.</li><li><span style=\"font-style: italic;\">Personalization</span> — Personalization is more about matching content with the user. Based on a user profile, personalization uses rules to match the &quot;services&quot;, or content, to the specific user. To some degree, you can think of the two like this: customization is in hands of the end user, personalization is not. Of course actual personalization is often based on your role or job function within the portal context.</li><li><span style=\"font-style: italic;\">Access control</span> — the ability for portal to limit specific types of content and services users have access to. For example, a company's proprietary information can be entitled for only company employee access. This access rights may be provided by a portal administrator or by a provisioning process. Access control lists manage the mapping between portal content and services over the portal user base.</li><li><span style=\"font-style: italic;\">Enterprise search</span> — search enterprise content using enterprise search.</li><li><span style=\"font-style: italic;\">Omni channel enablement</span> — present the pages optimally on all channels and devices.</li><li><span style=\"font-style: italic;\">Analytics</span> — track and monitor user behaviour on portal pages (such as navigation, clicks, downloads, page exits and such) and generate reports.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Portal?</span>\r\nAbbreviated as EPS, Enterprise Portal Software is a prepackaged software kit used by the enterprise to integrate its information and processes. Organizations use portals primarily to aggregate information from a number of different sources, including disparate systems, and provide this information to authorized users in a neatly managed single screen or system.\r\n<span style=\"font-weight: bold;\">Typical Enterprise Portal's Interface</span>\r\nEPS usually offers a Web-based interface to provide a secure unified access point through which information is aggregated to application-specific portlets.&nbsp; Enterprise Portal Software lets authorized users access Web services, and portals can be combined to form portal networks that can cover an organization's entire enterprise system.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Enterprise_Portal.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"},{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":392,"logo":false,"scheme":false,"title":"Microsoft Exchange","vendorVerified":0,"rating":"2.00","implementationsCount":11,"suppliersCount":0,"alias":"microsoft-exchange","companyTypes":[],"description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaboration with document sharing Add enhanced archiving, security, and compliance features <span style=\"font-weight: bold;\">Exchange Online</span> Exchange is available as a standalone hosted service from Microsoft. You can also get Exchange as part of an Office 365 plan that includes Office apps, SharePoint, and Skype for Business. <span style=\"font-weight: bold;\">Exchange Server 2016</span> Increase productivity and keep your business information safe, while maintaining the control you need. <span style=\"font-weight: bold;\">Other Exchange products</span> Exchange Online Archiving Exchange Online Protection Office 365 Advanced Threat Protection Exchange Online Kiosk Exchange for government agencies","shortDescription":"Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Exchange","keywords":"Exchange, Online, Microsoft, Office, with, Protection, email, more","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati","og:title":"Microsoft Exchange","og:description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati"},"eventUrl":"","translationId":393,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":983,"logo":false,"scheme":false,"title":"Microsoft Skype for Business","vendorVerified":0,"rating":"2.00","implementationsCount":6,"suppliersCount":0,"alias":"microsoft-skype-for-business","companyTypes":[],"description":"Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface.. This is free download. For more information about features available in Skype for Business Basic in comparison to the Skype for Business client, please visit this page: Skype for Business client comparision chart&nbsp; Note: This Skype for Business Basic MSI desktop client provides presence, instant messaging and conferencing features. If you are licensed for Office 365 ProPlus, Office 365 Enterprise E3 or Office 365 Enterprise E4, you are also licensed for the full Skype for Business Windows desktop client, which includes additional features including advanced telephony support, archiving &amp; compliance features. Please download full Skype for Business Windows desktop client from the Office 365 Software portal following the steps in Install Skype for Business on your PC.","shortDescription":"Microsoft Skype for Business gives you instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Skype for Business","keywords":"Business, Skype, client, Office, features, Basic, desktop, Microsoft","description":"Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface.. This is free download. For more information about features available in Skype for B","og:title":"Microsoft Skype for Business","og:description":"Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface.. This is free download. For more information about features available in Skype for B"},"eventUrl":"","translationId":984,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"},{"id":415,"title":"Mobile Enterprise Applications","alias":"mobile-enterprise-applications","description":"The term <span style=\"font-weight: bold; \">enterprise mobile application</span> is used in context of mobile apps created/brought by individual organizations for their workers to carry out functions required to run the organization.\r\nAn enterprise mobile app belonging to an organization is expected to be used by only the workers of that organization. The definition of enterprise mobility apps do not include the mobile apps that an organization create for its customers or consumers of the products or services generated by the organization. \r\nProviders of mobile enterprise application solutions create and develop apps for individual organizations that can buy instead of creating the apps themselves. Reasons for Organizations buying the apps include time and cost savings, technical expertise. Today Enterprise Mobility is playing track role for enterprise transformation.\r\nCompanies are rapidly incorporating mobile applications into their larger IT strategies, allowing them to grow their mobile presence further. Big data, the Internet of Things (IoT), and machine learning are all propelling this growth.\r\nNeed for enterprise mobility applications arose with mobile devices becoming essential in the day to day life and with employees using mobile devices for business purposes. This lead companies to adapt to either Bring Your Own Device (BYOD) or Corporate Owned, Personally Enabled (COPE) approach for Enterprise Mobility. BYOD is making significant progress in the business world, with employees using their own technology at work.\r\nOrganizations having their internal mobile teams develop the apps internally and deploy them. However, some organizations go for enterprise mobile app development company with wide experience in creating Mobile strategies and deploying the apps for Medium to Large Scale Enterprises. These companies provide options for Pre built and custom built turn-key suite of apps. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are corporate mobile apps?</span></h1>\r\nConventionally, corporate mobile applications can be divided into several groups.\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The first group</span></span> is applications designed only for work. Their main goal is to reduce company costs, optimize business processes, and, as a result, increase profits. Another option is an application to increase the efficiency of the analytical department, giving its users the opportunity to improve monitoring of the market, competitors, quickly collect and process data on prices, points of sale of goods, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The second group</span></span> is applications that integrate work and communication. These include corporate social networks, so popular recently. Created in the image and likeness of social networks familiar to everyone, they successfully combine work functionality and allow employees to communicate with each other, create personal pages, workgroups, communities, keep blogs, receive news about the company, share important files, create a common information base and use it at any time. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The third group</span></span> is applications for monitoring remote employees. Office workers are easy to control: most of the day they are at their workplace, and if necessary, you can organize a system of electronic passes. Remote employees are left to their own devices - it’s very difficult to check whether they arrived at the site on time and reached at all, how many points they visited in a day, and whether they used company materials and equipment to fulfill “left” orders. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The fourth group</span></span> is Service Desk and Help Desk, designed to automate the processing of client requests while providing technical support to users of IT departments. Most of these systems are online, because it is important for the user to solve the problem as quickly as possible. With their help, you can provide customer support directly from your mobile device. Applications provide an opportunity in the background to access the list of applications, view in detail individual applications, make changes to them, respond and work with comments.</li></ul>\r\n<h1 class=\"align-center\">Top 5 enterprise mobility app features you must know</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Centrally Moderated and Strongly Secured Data Infrastructure.</span> Security must never be at bay when it comes to enterprise mobility apps. In the age of information, data is undoubtedly the most valuable commodity, losing which can result in a massive loss for business enterprises. Data sharing done via enterprise mobility apps or solutions need to be monitored. Construct a centrally moderated and highly secure (multi-level security) infrastructure for enterprise mobility solutions. This approach enhances trust and ensures that critical business data remains safe always.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Automation of Processes.</span> Automation is the main factor behind the adoption of enterprise mobility in the core business processes by the organizations. Businesses aim to streamline their operations with minimal human intervention and cut back on time/cost. The number of device usage in the enterprise domain is increasing year-after-year. The growth showcases the seriousness of organizations to adopt top enterprise mobile apps for enhancing automation and processes for better efficiency. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Real-Time Analytics and Connectivity.</span> The integration of enterprise mobility applications in the existing system leverages the technology benefits for seeking better insights into the ongoing processes. Every enterprise app must have cognitive analytical capabilities to succeed. Modern organizations have to manage thousands of procedures, offerings and deal with hundreds of stakeholders at any point in time. In case of such massive data overloads, every enterprise aims to have a real-time data analysis to make better decisions for growth in the future.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Incredible User Experience.&nbsp; </span>An enterprise mobility app must deliver an intuitive user experience. Not only should it focus on making the functionality better, but also on offering the best experience to the users. This step, in turn, will boost app adoption within the enterprise, fulfilling the organization’s aim for automation. The app must contain futuristic features such as in-app notifications, multi-platform support, offline functionality, etc., to offer an incredible user experience. <br /><span style=\"font-weight: bold; \">Event-Driven Approach. </span>Event-driven approach and architecture is the main differentiator, which fuels digital business transformation. This approach mainly revolves around the delivery of solutions that fulfill organizational objectives by offering rapid response to specific events. Moreover, the event-driven approach aims to transform the task flow based on particular circumstances. Businesses would be able to leverage dynamic opportunities to the maximum potential and provide real-time solutions by choosing the event-driven approach for their enterprise mobility applications. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Applications.jpg"},{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":378,"title":"Low employee productivity"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":375,"title":"No support for mobile and remote users"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":148,"title":"Enterprise Portal","alias":"enterprise-portal","description":"An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals. Enterprise portals provide a secure unified access point, often in the form of a web-based user interface, and are designed to aggregate and personalize information through application-specific portlets.\r\nOne hallmark of enterprise portals is the de-centralized content contribution and content management, which keeps the information always updated. Another distinguishing characteristic is that they cater for customers, vendors and others beyond an organization's boundaries. This contrasts with a corporate portal which is structured for roles within an organization.\r\nAn enterprise portal has two main functions; integration and presentation. It must be able to access information from multiple and varied sources and manipulate that information through the portal.\r\nOther common features include;\r\n<ul><li><span style=\"font-style: italic;\">Single sign-on</span> — enterprise portals can provide single sign-on capabilities between their users and various other systems. This requires a user to authenticate only once.</li><li><span style=\"font-style: italic;\">Integration</span> — the connection of functions and data from multiple systems into new components/portlets/web parts with an integrated navigation between these components.</li><li><span style=\"font-style: italic;\">Federation</span> — the integration of content provided by other portals, typically through the use of WSRP or similar technologies.</li><li><span style=\"font-style: italic;\">Customization</span> — Users can customize the look and feel of their environment. Customers who are using EIPs can edit and design their own web sites which are full of their own personality and own style; they can also choose the specific content and services they prefer. Also refers to the ability to prioritize most appropriate content based on attributes of the user and metadata of the available content.</li><li><span style=\"font-style: italic;\">Personalization</span> — Personalization is more about matching content with the user. Based on a user profile, personalization uses rules to match the &quot;services&quot;, or content, to the specific user. To some degree, you can think of the two like this: customization is in hands of the end user, personalization is not. Of course actual personalization is often based on your role or job function within the portal context.</li><li><span style=\"font-style: italic;\">Access control</span> — the ability for portal to limit specific types of content and services users have access to. For example, a company's proprietary information can be entitled for only company employee access. This access rights may be provided by a portal administrator or by a provisioning process. Access control lists manage the mapping between portal content and services over the portal user base.</li><li><span style=\"font-style: italic;\">Enterprise search</span> — search enterprise content using enterprise search.</li><li><span style=\"font-style: italic;\">Omni channel enablement</span> — present the pages optimally on all channels and devices.</li><li><span style=\"font-style: italic;\">Analytics</span> — track and monitor user behaviour on portal pages (such as navigation, clicks, downloads, page exits and such) and generate reports.</li></ul>","materialsDescription":" <span style=\"font-weight: bold;\">What is an Enterprise Portal?</span>\r\nAbbreviated as EPS, Enterprise Portal Software is a prepackaged software kit used by the enterprise to integrate its information and processes. Organizations use portals primarily to aggregate information from a number of different sources, including disparate systems, and provide this information to authorized users in a neatly managed single screen or system.\r\n<span style=\"font-weight: bold;\">Typical Enterprise Portal's Interface</span>\r\nEPS usually offers a Web-based interface to provide a secure unified access point through which information is aggregated to application-specific portlets.&nbsp; Enterprise Portal Software lets authorized users access Web services, and portals can be combined to form portal networks that can cover an organization's entire enterprise system.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Enterprise_Portal.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"},{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"},{"id":415,"title":"Mobile Enterprise Applications","alias":"mobile-enterprise-applications","description":"The term <span style=\"font-weight: bold; \">enterprise mobile application</span> is used in context of mobile apps created/brought by individual organizations for their workers to carry out functions required to run the organization.\r\nAn enterprise mobile app belonging to an organization is expected to be used by only the workers of that organization. The definition of enterprise mobility apps do not include the mobile apps that an organization create for its customers or consumers of the products or services generated by the organization. \r\nProviders of mobile enterprise application solutions create and develop apps for individual organizations that can buy instead of creating the apps themselves. Reasons for Organizations buying the apps include time and cost savings, technical expertise. Today Enterprise Mobility is playing track role for enterprise transformation.\r\nCompanies are rapidly incorporating mobile applications into their larger IT strategies, allowing them to grow their mobile presence further. Big data, the Internet of Things (IoT), and machine learning are all propelling this growth.\r\nNeed for enterprise mobility applications arose with mobile devices becoming essential in the day to day life and with employees using mobile devices for business purposes. This lead companies to adapt to either Bring Your Own Device (BYOD) or Corporate Owned, Personally Enabled (COPE) approach for Enterprise Mobility. BYOD is making significant progress in the business world, with employees using their own technology at work.\r\nOrganizations having their internal mobile teams develop the apps internally and deploy them. However, some organizations go for enterprise mobile app development company with wide experience in creating Mobile strategies and deploying the apps for Medium to Large Scale Enterprises. These companies provide options for Pre built and custom built turn-key suite of apps. ","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">What are corporate mobile apps?</span></h1>\r\nConventionally, corporate mobile applications can be divided into several groups.\r\n<ul><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The first group</span></span> is applications designed only for work. Their main goal is to reduce company costs, optimize business processes, and, as a result, increase profits. Another option is an application to increase the efficiency of the analytical department, giving its users the opportunity to improve monitoring of the market, competitors, quickly collect and process data on prices, points of sale of goods, etc.</li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The second group</span></span> is applications that integrate work and communication. These include corporate social networks, so popular recently. Created in the image and likeness of social networks familiar to everyone, they successfully combine work functionality and allow employees to communicate with each other, create personal pages, workgroups, communities, keep blogs, receive news about the company, share important files, create a common information base and use it at any time. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The third group</span></span> is applications for monitoring remote employees. Office workers are easy to control: most of the day they are at their workplace, and if necessary, you can organize a system of electronic passes. Remote employees are left to their own devices - it’s very difficult to check whether they arrived at the site on time and reached at all, how many points they visited in a day, and whether they used company materials and equipment to fulfill “left” orders. </li><li><span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">The fourth group</span></span> is Service Desk and Help Desk, designed to automate the processing of client requests while providing technical support to users of IT departments. Most of these systems are online, because it is important for the user to solve the problem as quickly as possible. With their help, you can provide customer support directly from your mobile device. Applications provide an opportunity in the background to access the list of applications, view in detail individual applications, make changes to them, respond and work with comments.</li></ul>\r\n<h1 class=\"align-center\">Top 5 enterprise mobility app features you must know</h1>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Centrally Moderated and Strongly Secured Data Infrastructure.</span> Security must never be at bay when it comes to enterprise mobility apps. In the age of information, data is undoubtedly the most valuable commodity, losing which can result in a massive loss for business enterprises. Data sharing done via enterprise mobility apps or solutions need to be monitored. Construct a centrally moderated and highly secure (multi-level security) infrastructure for enterprise mobility solutions. This approach enhances trust and ensures that critical business data remains safe always.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Automation of Processes.</span> Automation is the main factor behind the adoption of enterprise mobility in the core business processes by the organizations. Businesses aim to streamline their operations with minimal human intervention and cut back on time/cost. The number of device usage in the enterprise domain is increasing year-after-year. The growth showcases the seriousness of organizations to adopt top enterprise mobile apps for enhancing automation and processes for better efficiency. </p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Real-Time Analytics and Connectivity.</span> The integration of enterprise mobility applications in the existing system leverages the technology benefits for seeking better insights into the ongoing processes. Every enterprise app must have cognitive analytical capabilities to succeed. Modern organizations have to manage thousands of procedures, offerings and deal with hundreds of stakeholders at any point in time. In case of such massive data overloads, every enterprise aims to have a real-time data analysis to make better decisions for growth in the future.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold; \">Incredible User Experience.&nbsp; </span>An enterprise mobility app must deliver an intuitive user experience. Not only should it focus on making the functionality better, but also on offering the best experience to the users. This step, in turn, will boost app adoption within the enterprise, fulfilling the organization’s aim for automation. The app must contain futuristic features such as in-app notifications, multi-platform support, offline functionality, etc., to offer an incredible user experience. <br /><span style=\"font-weight: bold; \">Event-Driven Approach. </span>Event-driven approach and architecture is the main differentiator, which fuels digital business transformation. This approach mainly revolves around the delivery of solutions that fulfill organizational objectives by offering rapid response to specific events. Moreover, the event-driven approach aims to transform the task flow based on particular circumstances. Businesses would be able to leverage dynamic opportunities to the maximum potential and provide real-time solutions by choosing the event-driven approach for their enterprise mobility applications. </p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Mobile_Enterprise_Applications.jpg"},{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://ko.com.ua/ami_pomogla_uluchshit_kollektivnoe_vzaimodejstvie_v_kompanii_deliveri_80784","title":"Media"}},"comments":[],"references":[],"referencesCount":0,"similarImplementations":[{"id":170,"title":"Avaya Aura® Communication Manager, Avaya Call Management System (CMS), Avaya Aura® Experience Portal, Avaya Aura® Call Center Elite Multichannel for Caesar Satellite","description":"In 2016, Caesar Satellite prevented over 30,000 robberies with approximately 25,000 lawbreakers arrested.\r\n\r\n<span style=\"font-weight: bold;\">Benefits</span>\r\n\r\n<ul><li>Increased Productivity</li><li>Improved Customer Service</li></ul>\r\nCAESAR SATELLITE SECURES AVAYA SOLUTIONS FOR CONTACT CENTER UPGRADE\r\nThe Avaya Aura® Platform facilitates the continuity of the company’s business with unified communications including disaster recovery capabilities.\r\n\r\nSecurity is one of the business areas which demand the strictest requirements for proper functioning of IT-systems. Promptness of data processing and response to emerging hazards is the key efficiency indicator of security systems for real estate and automobiles. Caesar Satellite protects hundreds of office premises, apartments, country houses and automobiles. Along with monitoring centers providing information 24/7, the contact center is another crucial element in ensuring reliable and efficient protection of the client's property. It operates 24 hours a day in all time zones and promptly handles alarm signals to prevent violations all over Russia.\r\n\r\nThe continuous growth of demand on the infrastructure load as well as the desire for service quality improvements, required enhancing the contact center performance and efficiency.\r\n\r\n\r\n<span style=\"font-weight: bold;\">CHALLENGES</span>\r\nLack of resilience, risk of downtime\r\nLarge volume of calls that need to be addressed immediately\r\n24/7/365 system with periods of heavy call volumes and alarm notifications\r\n\r\n<span style=\"font-weight: bold;\">VALUE CREATED</span>\r\nAvaya solutions formed the basis for a high-performance contact center capable of serving over 135,000 clients with disaster recovery capabilities\r\nOperating 24/7, the contact center is now capable of processing over 14,000 calls and alarms from anywhere in Russia every day\r\nThe processes have been tuned to ensure immediate response to all calls during peak loads, in case of black outs and other emergencies\r\n\r\n<span style=\"font-weight: bold;\">Main Business Tasks</span>\r\nCaesar Satellite considers immediate processing all calls to be crucial for its success. This process directly depends on the fault-tolerant service structure, which is the cornerstone of business reliability and continuity. In order to create a new contact center meeting the defined performance and efficiency requirements, the company needed to solve the following tasks:\r\n\r\n<ul><li>upgrade the existing IT-infrastructure by implementing cutting-edge software</li><li>improve the performance of the remote customer service infrastructure</li><li>ensure disaster recovery of the contact center</li><li>integrate the new contact center with the client's existing systems</li><li>make working conditions more comfortable for the staff</li><li>develop and implement the client's own software tailored to business specific needs</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Why Avaya?</span>\r\nThe solution provider for the new contact center was selected based on such criteria as cost-effectiveness including cost of the solution and payback time, the solution’s functionality and reliability and the vendor's experience with similar projects. Avaya has been the leader in the contact center market in Russia for many years and employs a wide network of highly professional partners and integrators. The company has a reputation as a reliable provider of telecommunications equipment for various business areas and non-profit organizations. With its variety of solutions, Avaya is able to build and upgrade telecommunications infrastructures of any complexity. After careful investigation of the Caesar Satellite IT-infrastructure location in Moscow and Khimki town, the following Avaya solutions were chosen:\r\n\r\n<ul><li>Avaya Aura Communication Manager with call distribution software Avaya Aura Call Center Elite became the basis for the contact center providing work places for 200 operators</li><li>Avaya Call Management System was used to build the reporting system</li><li>Interactive voice platform Avaya Aura Experience Portal was implemented as a self-service platform</li><li>Avaya Elite Multichannel was used to create a single route for incoming calls via different channels and to integrate the contact center with existing IT systems.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Project Implementation</span>\r\nThe project was implemented in the following stages:\r\n\r\nAssuring trouble-free operation&nbsp; - All components of the contact center were virtualized to ensure their synchronized and uninterrupted function. Backup of the virtualized contact center components, including core equipment, was installed on servers in data-processing centers located in different areas. Local implementation of redundant contact center functions to ensure off-line operation of subsidiaries in case of emergencies.\r\nUpgrade of the existing IT-infrastructure&nbsp; - All outdated components of the existing contact center (call routing and distribution systems, reporting, voice call center management, computer-integrated telephony server etc.) were updated to the latest versions of Avaya software.\r\nIntegration with business systems&nbsp; - The interactive voice response (IVR) system was transferred to the Avaya Experience Portal to ensure single routing of incoming calls and seamless integration with other elements of the contact center. To achieve this goal, the IVR logic was upgraded and integrated with the emergency calls processing system. The new contact center was integrated with the data base of Caesar Satellite, which made it possible to use existing client data without transferring to the new platform. The existing functions, such as automated call distribution, statistics generation, etc. were preserved.\r\nOptimization based on proprietary developments&nbsp; - The integrator developed and implemented their own solutions to improve the client's efficiency: pop-up info cards and a “Conversation template” application which are triggered automatically depending on the type of the customer's call.\r\n&quot;Caesar Satellite serves customers from various regions in Russia. Every year, the rapid response teams of Caesar Satellite respond to an average of 380,000 emergency calls from apartments, cottages and commercial premises. In 2016, we prevented over 30,000 robberies with approximately 25,000 lawbreakers arrested. The contact center is a key component of our business processes: it ensures immediate processing of emergency calls and effective prevention of violations. Taking into account its importance for our business, we entrusted this project to Asteros and made the right choice. Today we are proud owners of the most innovative and efficient contact center in our industry, which is bound to raise Caesar Satellite to a new quality level of customer service,” states Oganez Torosyan, Head of IT-Service Caesar Satellite\r\n\r\n<span style=\"font-weight: bold;\">About Caesar Satellite</span>\r\nCaesar Satellite is the leader in the Russian market of security systems for real estate and automobiles. The operator protects office premises, apartments, country houses and automobiles. The company was founded in 1997 and started as a provider of satellite security systems for automobiles. In the early 2000s, the company began to develop its local networks and soon grew into a major national operator. In 2006, it was certified under ISO 9001 and became the first company in Russia to obtain Thatcham certification. Since 2013, Caesar Satellite has been a member of the GLONASS Non-Profit Partnership.\r\n\r\nCaesar Satellite possesses a reliable monitoring infrastructure processing 5 million signals every year. There are 4 monitoring centers which distribute the operating load in real time and ensure continuous functioning of the system 24/7/365.\r\n\r\n<span style=\"font-weight: bold;\">SOLUTIONS</span>\r\nAvaya Aura® Communication Manager\r\nAvaya Aura® Call Center Elite\r\nAvaya Aura® Experience Portal\r\nAvaya Elite Multichannel\r\nAvaya Call Management System\r\n\r\nThe rapid response teams of Caesar Satellite respond to an average of 380,000 emergency calls.","alias":"avaya-aurar-communication-manager-avaya-call-management-system-cms-avaya-aurar-experience-portal-avaya-aurar-call-center-elite-multichannel-for-caesar-satellite","roi":0,"seo":{"title":"Avaya Aura® Communication Manager, Avaya Call Management System (CMS), Avaya Aura® Experience Portal, Avaya Aura® Call Center Elite Multichannel for Caesar Satellite","keywords":"Avaya, contact, center, Caesar, Satellite, with, calls, business","description":"In 2016, Caesar Satellite prevented over 30,000 robberies with approximately 25,000 lawbreakers arrested.\r\n\r\n<span style=\"font-weight: bold;\">Benefits</span>\r\n\r\n<ul><li>Increased Productivity</li><li>Improved Customer Service</li></ul>\r\nCAESAR SATELLITE SECURE","og:title":"Avaya Aura® Communication Manager, Avaya Call Management System (CMS), Avaya Aura® Experience Portal, Avaya Aura® Call Center Elite Multichannel for Caesar Satellite","og:description":"In 2016, Caesar Satellite prevented over 30,000 robberies with approximately 25,000 lawbreakers arrested.\r\n\r\n<span style=\"font-weight: bold;\">Benefits</span>\r\n\r\n<ul><li>Increased Productivity</li><li>Improved Customer Service</li></ul>\r\nCAESAR SATELLITE SECURE"},"deal_info":"","user":{},"supplier":{},"vendors":[{"id":2058,"title":"Avaya","logoURL":"https://old.roi4cio.com/uploads/roi/company/avaya_logo.png","alias":"avaya","address":"","roles":[],"description":"Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.\r\nAvaya Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement among customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. They are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. All are supported by Avaya’s portfolio of professional and support services.","companyTypes":[],"products":{},"vendoredProductsCount":5,"suppliedProductsCount":5,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":2,"vendorImplementationsCount":1,"vendorPartnersCount":0,"supplierPartnersCount":3,"b4r":0,"categories":{},"companyUrl":"https://www.avaya.com/en/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Avaya","keywords":"Avaya, right, engagement, collaboration, services, management, customer, solutions","description":"Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience manag","og:title":"Avaya","og:description":"Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience manag","og:image":"https://old.roi4cio.com/uploads/roi/company/avaya_logo.png"},"eventUrl":""}],"products":[{"id":607,"logo":false,"scheme":false,"title":"Avaya Aura® Communication Manager","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"avaya-aurar-communication-manager","companyTypes":[],"description":"\r\nThe Core of Your Unified Communications and Collaboration Solution\r\n<ul> <li>Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single network, to spread intelligent and flexible communications throughout the organization.</li> <li>Enable employees to take care of business more easily and quickly—because your staff at headquarters, remote branch offices, and on the road will all be using the same enhanced communication capabilities.</li> <li>Extend conferencing, mobility, video, and collaborative applications to everyone in your organization. Avaya Aura® Communication Manager adapts to SIP, H.323, digital, and analog. And this means your current network won’t stop you from moving to unified communications and collaboration.</li> </ul>\r\n• Communicate and Collaborate with Anyone, Anywhere. Extend your collaborative communications across time zones and regions to mobile phones, conference rooms, contact centers, and more. • Reliability at Your Fingertips. All communications are consistent and reliable with configurable redundancy, virtualization, and fault tolerance. • Designed for IT and Employees. Common capabilities, features, applications, and administration make learning easy for IT and employees while reducing the cost of ownership.","shortDescription":"Avaya Aura® Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Avaya Aura® Communication Manager","keywords":"communications, your, Communication, applications, Manager, with, Avaya, Extend","description":"\r\nThe Core of Your Unified Communications and Collaboration Solution\r\n<ul> <li>Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single n","og:title":"Avaya Aura® Communication Manager","og:description":"\r\nThe Core of Your Unified Communications and Collaboration Solution\r\n<ul> <li>Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single n"},"eventUrl":"","translationId":607,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":609,"logo":false,"scheme":false,"title":"Avaya Call Management System (CMS)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"avaya-call-management-system-cms","companyTypes":[],"description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite solutions including Elite omnichannel information, custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.\r\nIncrease the efficiency of your call center\r\nOptimize performance across multiple channels. Improve service levels and increase agent efficiency by monitoring and reporting response times across Avaya Aura® Call Center (CC) Elite systems and non-voice channels. A simple extension to your CC Elite system, Elite Multichannel enables response time reporting and monitoring that can increase agent efficiency for voice, e-mail, fax, web Chat, SMS text or social media customer contact.\r\nManage dynamic call volumes without adding staff. Monitor and analyze everything from wait times and average answer speeds to the percentage by which abandoned call times have decreased in the past year. CMS measures up to 24K trunks, providing administration ease and increases reporting accuracy.\r\nMake a well- informed decision based on real-time CMS data to redirect calls on-the-fly or to redistribute expensive human resources. Increase performance, minimize costs or develop new or improved procedures by leveraging historical data.\r\nEnhance productivity while controlling costs. Realize a quick return on your CMS investment. Easy to deploy, CMS helps maximize the success of marketing and customer service campaigns. Continue benefitting from your investment over time by leveraging historical data to analyze trends and to establish performance benchmarks.","shortDescription":"Avaya Call Management System (CMS) is an integrated analysis and reporting solution that keeps you in touch with virtually everything that’s going on in your contact center from evaluating the performance of a single agent or group of agents to managing a contact center with multiple locations worldwide.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Avaya Call Management System (CMS)","keywords":"reporting, Avaya, Elite, data, your, performance, historical, times","description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite solutions including Elite omnichannel information, custom reporting, task scheduling","og:title":"Avaya Call Management System (CMS)","og:description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite solutions including Elite omnichannel information, custom reporting, task scheduling"},"eventUrl":"","translationId":609,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"},{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":611,"logo":false,"scheme":false,"title":"Avaya Aura® Experience Portal","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"avaya-aurar-experience-portal","companyTypes":[],"description":"\r\n<span style=\"font-weight: bold;\">Give Your Customers an Experience That No One Else Can</span>\r\n<ol> <li>Engage with your customers when and where they want on the devices of their choice. Every customer interaction holds the promise of making a positive impression and advancing your competitive advantage.</li> <li>Connect with customers in new ways, taking advantage of all the popular channels available with Avaya Aura® Experience Portal—including mobile, voice, video, email, and SMS text.</li> <li>Orchestrate a personalized interaction with each customer. Even when you have hundreds, thousands, or millions of customer connections, you can design and manage all the different interactions from a single multichannel application platform.</li> <li>Be as mobile as your customers. Deliver a seamless, persistent customer experience with mobile capabilities. Dynamic menus let customers check order status, connect with tech support, talk to a live agent. Customers hear estimated wait times and the option to receive a return call. Full context is provided to the agent, so the agent is always prepared to assist customers.</li> <li>Support self-service consumers through low-effort apps. Deliver contextual information to an agent so a customer can easily transition from one channel to another. Your agent sees all information that the customer already provided.</li> </ol>\r\n• Give Customers the Freedom to Choose. An omnichannel customer experience lets customers use their favorite channels and devices to connect with your agents. Give them options to connect by phone, mobile, email and SMS services. • Personalize Your Customer Interactions. Give your customers powerful, unique service experiences with multi-party conferencing, intelligent routing, and pre-identified customer preferences. • Upgrade Customer Experiences Without Upending Your Infrastructure. Your infrastructure investment is safe. Let customers have the experiences they crave by adding a standards-based platform that integrates with your existing infrastructure.","shortDescription":"Avaya Aura® Experience Portal is an Omnichannel Customer Engagement with a Personal Touch","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Avaya Aura® Experience Portal","keywords":"with, customer, customers, your, Your, agent, mobile, Give","description":"\r\n<span style=\"font-weight: bold;\">Give Your Customers an Experience That No One Else Can</span>\r\n<ol> <li>Engage with your customers when and where they want on the devices of their choice. Every customer interaction holds the promise of making a positive imp","og:title":"Avaya Aura® Experience Portal","og:description":"\r\n<span style=\"font-weight: bold;\">Give Your Customers an Experience That No One Else Can</span>\r\n<ol> <li>Engage with your customers when and where they want on the devices of their choice. Every customer interaction holds the promise of making a positive imp"},"eventUrl":"","translationId":611,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":615,"logo":false,"scheme":false,"title":"Avaya Aura® Call Center Elite Multichannel","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"avaya-aurar-call-center-elite-multichannel","companyTypes":[],"description":"\r\nAvaya Aura® Call Center Elite Multichannel is a Microsoft Windows-based software suite.\r\n\r\nCompanies can use this software suite to turn one-dimensional call centers into powerful multimedia contact centers. Call Center Elite Multichannel uses the phantom call capability of Communication Manager by which customers can make contact through phone, email, text message, or instant message.\r\n\r\nWhether your customers communicate on mobile, emails, or chat, their communication is routed by identifying the agent using a phone call. The emails, SMS, or chat messages are then directly forwarded to the agent identified using this call. The agent can also reply using the same method of communication.\r\n\r\nEasy to implement and simple to use, Call Center Elite Multichannel also delivers:\r\n\r\n• Out-of-the-box desktop applications for supervisors\r\n\r\n• Framework applications including intelligent routing, interaction data, and centralized configuration\r\n\r\n• Automated or agent-initiated outbound preview dialing\r\n\r\n• Powerful application development tools for complete customization and integration\r\n\r\n• Simple and fast wizards for desktop screen pop-ups and routing rules\r\n\r\n\r\nThe Call Center Elite Multichannel multimedia technology uses the phantom call capabilities of Communication Manager to deliver non-voice work items to contact center agents. Phantom calls are generated using the Computer-Telephony Integration (CTI) application. This application has no physical station as an originating point.\r\n\r\nThe multimedia suite blends emails, SMS, and web-based customer inquiries with inbound calls.","shortDescription":"Avaya Aura® Call Center Elite Multichannel offers options for contact handling allowing customers to be treated in an efficient manner and allow for greater business effectiveness.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Avaya Aura® Call Center Elite Multichannel","keywords":"call, Elite, Center, Multichannel, Call, using, contact, multimedia","description":"\r\nAvaya Aura® Call Center Elite Multichannel is a Microsoft Windows-based software suite.\r\n\r\nCompanies can use this software suite to turn one-dimensional call centers into powerful multimedia contact centers. Call Center Elite Multichannel uses the phantom ca","og:title":"Avaya Aura® Call Center Elite Multichannel","og:description":"\r\nAvaya Aura® Call Center Elite Multichannel is a Microsoft Windows-based software suite.\r\n\r\nCompanies can use this software suite to turn one-dimensional call centers into powerful multimedia contact centers. Call Center Elite Multichannel uses the phantom ca"},"eventUrl":"","translationId":615,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"},{"id":253,"title":"Expand Sales Geography"},{"id":262,"title":"Support Customers"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":340,"title":"Low quality of customer service"},{"id":356,"title":"High costs of routine operations"},{"id":388,"title":"Failure to attract new customers"},{"id":389,"title":"Customer attrition"},{"id":390,"title":"Low quality of customer support"},{"id":400,"title":"High costs"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"<span style=\"font-weight: bold;\">Customer service</span> is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees &quot;who can adjust themselves to the personality of the guest&quot;. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.\r\nA <span style=\"font-weight: bold;\">customer support</span> is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service. In this case it is called &quot;at home customer services&quot; or &quot;at home customer support.&quot;\r\nRegarding technology, products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. \r\nCustomer service may be provided by a person (e.g., sales and service representative), or by automated means, such as kiosks, Internet sites, and apps.\r\n<span style=\"font-weight: bold;\">CRM </span>(Customer Relationship Management) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.\r\nOne important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs.\r\nCRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.\r\nWhen people talk about customer relationship management system, they might mean any of three things: \r\n<ul><li><span style=\"font-weight: bold;\">CRM as Technology</span>: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.</li><li><span style=\"font-weight: bold;\">CRM as a Strategy</span>: This is a business’ philosophy about how relationships with customers and potential customers should be managed.&nbsp; </li><li><span style=\"font-weight: bold;\">CRM as a Process</span>: Think of this as a system a business adopts to nurture and manage those relationships.</li></ul>\r\n<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Why is CRM important?</span></h1>\r\nCRM management system enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.\r\nForging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.\r\nGartner predicts that by 2021, CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the benefits of CRM?</span></h1>\r\nBy collecting and organising data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data, CRM offers many benefits and advantages.<br />The benefits and advantages of CRM include:\r\n<ul><li>Enhanced contact management</li><li>Cross-team collaboration</li><li>Heightened productivity</li><li>Empowered sales management</li><li>Accurate sales forecasting</li><li>Reliable reporting</li><li>Improved sales metrics</li><li>Increased customer satisfaction and retention</li><li>Boosted marketing ROI</li><li>Enriched products and services</li></ul>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What are the key features of most popular CRM software programs?</span></h1>\r\nWhile many CRM solutions differ in their specific value propositions — depending on your business size, priority function, or industry type — they usually share some core features. These, in fact, are the foundation of any top CRM software, without which you might end up using an inferior app or an over-rated address book. So, let’s discuss the key features you need to look for when figuring out the best CRM software for your business.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Contact management</span>. The best CRM solutions aren’t just an address book that only organizes contact details. It manages customer data in a centralized place and gives you a 360-degree view of your customers. You should be able to organize customers’ personal information, demographics, interactions, and transactions in ways that are meaningful to your goals or processes. Moreover, a good contact management feature lets you personalize your outreach campaign. By collecting personal, social, and purchase data, it will help you to segment target audience groups in different ways.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Reporting and dashboards</span>. These features of customer relationship management allow you to use analytics to interpret customer data. Reporting is very useful if you want to consolidate disparate data and churn out insights in different visualizations. This lets you make better decisions or proactively deal with market trends and customer behavioral patterns. The more visual widgets a CRM software has, the better you can present reports. Furthermore, a best customer relationship management software will generate real-time data, making reporting more accurate and timely. Reporting also keeps you tab on sales opportunities like upsell, resell, and cross-sell, especially when integrated with e-commerce platforms.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Lead management</span>. These features let you manage leads all the way to win-loss stage. They pave a clear path to conversion, so you can quickly assess how the business is performing. One of the main three legs that comprises the best client relationship management software (the other two being contact management and reporting), lead management unburdens the sales team from follow-ups, tracking, and repetitive tasks.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Deals and tasks</span>. Deals and tasks are closely associated with leads. Deals are leads at the negotiation stage, so it’s critical to keep a close eye on their associated tasks for a higher chance of conversion.<br />CRM software tools should also let you track both deals and tasks in their respective windows or across the sales stages. Whether you’re viewing a contact or analyzing the sales pipeline, you should be able to immediately check the deal’s tasks and details. Deals and tasks should also have user permissions to protect leaks of sensitive data. Similarly, alerts are critical to tasks so deadlines are met. Notifications are usually sent via email or prominently displayed on the user’s dashboard.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Campaign management</span>. Solid CRM software will integrate this feature to enable marketing processes from outreach concept to A/B testing to deployment and to post analysis. This will allow you to sort campaigns to target segments in your contacts and define deployment strategies. You will also be able to define metrics for various channels, then plow back the insights generated by post-campaign analytics into planning more campaigns.<br />Recurring outreach efforts can also be automated. For instance, you can set to instantly appropriate content to contacts based on their interest or send tiered autoresponders based on campaign feedback.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Email management</span>. By integrating with popular email clients like Gmail and Outlook, CRM solutions can capture email messages and sort important details that can be saved in contacts or synced with leads. They can also track activities like opened emails, forwarded emails, clicked links, and downloaded files. Emails can also be qualified for prospecting.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Social media management. </span>Popular CRM systems feature an integrated social media management where you can view different social media pages from the CRM’s interface. This is a convenient way to post, reply on, and manage all your pages. Likewise, this feature gives you a better perspective on how customers are interacting with your brand. A glean of their likes and dislikes, interests, shares, and public conversations helps you to assess customer biases and preferences. Customers are also increasingly using social media to contact companies; hence, a good CRM should alert you for brand mentions.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Mobile access</span>. With more users accessing apps via mobile devices, many vendors have been prioritizing mobile-first platforms. Emergence Capital Partners study found over 300 mobile-first apps so far and CRM is definitely one their targets. Many CRM solutions have both Android and iOS apps. Mobile access works in two ways to be highly appreciated: accessing data and inputting data while on location. Field sales with the latest sales information on hand may be able to interest prospects better. Conversely, sales reps can quickly update deals across the pipeline even as they come off a client meeting.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/CRM_-_Customer_Relationship_Management.png"},{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"},{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"<span style=\"font-weight: bold;\">Voice over Internet Protocol </span>(Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP solutions are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.\r\nInstead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\n\r\n\r\n","materialsDescription":"<h1 class=\"align-center\"> What are the benefits of VoIP?</h1>\r\n VoIP technology can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN: \r\n<ul><li>More than one phone call can be transmitted on the same broadband phone line. This way, VoIP system can facilitate the addition of telephone lines to businesses without the need for additional physical lines.</li><li>Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing, are simple with voice over internet technology.</li><li>Unified Communications are secured with VoIP technology, as it allows integration with other services available on the internet such as video conversation, messaging, etc. </li></ul>\r\n<h1 class=\"align-center\">VoIP programs </h1>\r\nThere are four main types of VoIP technology. Each option has varying levels of complexity which can impact ease of implementation and maintenance.\r\n <span style=\"font-weight: bold;\">Integrated Access</span>\r\nIntegrated access is the VoIP service that most mimics the traditional phone line. With integrated access VoIP, businesses integrate VoIP software and existing, legacy phone systems. This approach lets the business keep its old number and equipment while also gaining access to advanced telecommunications features. \r\n<span style=\"font-weight: bold;\">SIP Trunks</span>\r\n Session Initial Protocol (SIP) transmits voice and video information across a data network, letting VoIP users take advantage of shared lines and increase their communications flexibility. Because all data is sent over a network, businesses can use SIP trunks to replace traditional analog phone networks or use a VoIP gateway to integrate SIP trunking with legacy phone systems. \r\n<span style=\"font-weight: bold;\">Hosted IP PBX</span>\r\n What most people envision when they think of VoIP, this VoIP solution sees a vendor host and operate the private branch exchange, offering unified communications solutions. The business connects to a hosted cloud-based PBX network via its IP network. Phone system hardware is maintained off-site by the hosted IP PBX vendor, and all responsibility for the hardware, software, maintenance, security and upgrades all falls on the hosted PBX provider. \r\n <span style=\"font-weight: bold;\">Managed IP PBX </span>\r\nSimilar to Hosted IP PBX, this version of the unified communication solution is outsourced to a third party that takes care of all management requirements, but instead of phone hardware being off-site, the equipment is housed on-premise by the business. \r\nUnderstanding these different services of VoIP communication can help a business determine the system that best suits its needs. SIP Trunks, for instance, are more attractive to those who want to install their own technology and manage it themselves, while still connecting to VoIP features.\r\n On the other hand, managed IP PBX is a good option for those who don’t have the resources to buy and operate their own VoIP systems. The Hosted IP PBX solution frees the business to select the VoIP management software that works for them and liberates them from the cost and administrative headache of maintaining both voice and data lines and the related carrier partnerships. ","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/VoIP_-_Voice_over_Internet_Protocol.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.asteros.ru/press/news/5098/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":813,"title":"AWS for international energy company","description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">The Challenge</span><br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \">With the acquisition of hardware and platform partner, AlertMe, in 2015, Centrica Connected Home was faced with the prospect of a significant shift in focus. Previously the relationship had been one of vendor-customer with AlertMe also pursuing it's own goals for expansion and licensing of its software. After the acquisition, Centrica Connected Home moved to quickly integrate the technical talent from the two companies and then to realign the development efforts of the teams.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">The new common goals of product evolution, feature enhancement and international launch, presented a number of challenges in the form of a rapid scaling requirement for their live platform, whilst maintaining stability and availability. Added to these demands on the company were an expansion into new markets, and brand new product launches, including smart boiler service and a growing ecosystem of new Hive smart home devices. They even found the time to develop deeply functional Alexa skills for their products and hence be a Smart Home Launch Partner for the Amazon Echo in the UK in 2016.<br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">Why Amazon Web Services</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">The entire end-to-end infrastructure on which the Hive Platform is based—including marketing and support websites, data collection services, and the real-time store for user and analytics data—runs on AWS technologies. The core technologies used to power Hive are Amazon Elastic Cloud Compute (Amazon EC2), Amazon Relational Database Service (Amazon RDS), and Amazon Simple Storage Service (Amazon S3). The new challenges meant they had to seek solutions in additional specialised, managed AWS services.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">Working with the AWS IoT Service Team under the EMEA IOT Lead for Amazon Web Services, Claudiu Pasa, they began a proof of concept project for migration from their existing device management platform to a specialised AWS IoT based service for new and existing devices. This deeper AWS integration enabled the replacement of other platform components with a leaner, faster Lambda based microservices infrastructure, with Amazon EC2 and Amazon RDS still playing a large part in their infrastructure for longer lived components such as data stores and platform UIs.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">Additional use of integrated AWS services such as Amazon S3 data storage and web hosting, Amazon API Gateway, Amazon Cognito and Amazon Cloudfront offer attractive benefits, when used in concert with more traditional infrastructure, such as lower latency to the customer, less scalability limitations and more resilience, allowing their engineering team to focus on systems that add value to the business such as advanced monitoring using AWS partner Wavefront, aggregated logging and application analysis using Amazon Elasticsearch Service, and cost analysis and attribution using resource tags and consolidated billing in Amazon Organisations.<br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">The Benefits</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Centrica Connected Home is a great example of lean enterprise in action. Although it’s part of one of the UK’s biggest corporations, it operates in an agile way, learning quickly while delivering a cutting-edge product to hundreds of thousands of satisfied customers.</span>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-style: italic;\">“Our teams are empowered to make their own decisions and mistakes, and can pick up the tools and run with them, trying new things and innovating. AWS helps us to achieve this lean, agile infrastructure because it we can work flexibly and without constraint but within a consistent environment.”,</span> says Adrian Heesom, COO Centrica Connected Home.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">Heesom continues, <span style=\"font-style: italic;\">“Our ability to develop new features is much easier in our AWS environment. Plus, the AWS cloud delivers a consistently available hosting platform for our services. The ease of deploying resources in multiple physical AWS locations gives us confidence in the reliability of our environment.”</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Christopher Livermore, Centrica Connected Homes Head of Site Reliability Engineering says, <span style=\"font-style: italic;\">&quot;Leveraging managed, optimised services such as Amazon EC2, Amazon S3, AWS IoT, API Gateway, AWS Lambda, Amazon Cloudfront, Amazon RDS and Amazon Cognito allows our developers and engineers to focus on product delivery and its value to our customers. It abstracts away some of the common problems of operating system configuration and architecture design. It also makes it easier to maintain a good, common framework for product development across all our teams, internationally.&quot;</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Cost is a two-fold benefit for Centrica Connected Home. It can access a range of environments to experiment cost-effectively, while paying only for IT resources as they’re consumed. It’s a model that the team have adopted for its own products and related services.<span style=\"font-style: italic;\">“More and more of our customers want to “pay as they go” for our Centrica Connected Home products and services,”</span>Heesom says.<span style=\"font-style: italic;\">“This not only aligns with the way we pay for AWS and make our finance model easier, but it enables us to focus even more resources on innovating our services further.”</span></span>","alias":"aws-for-international-energy-company","roi":0,"seo":{"title":"AWS for international energy company","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">The Challenge</span><br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \">With the acquisition of hardware and platform partner, AlertMe, in 2015, Centrica Connected Home was faced with th","og:title":"AWS for international energy company","og:description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">The Challenge</span><br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \">With the acquisition of hardware and platform partner, AlertMe, in 2015, Centrica Connected Home was faced with th"},"deal_info":"","user":{"id":5587,"title":"Centrica","logoURL":"https://old.roi4cio.com/uploads/roi/company/Centrica.jpg","alias":"centrica","address":"","roles":[],"description":" Centrica is an international energy and services company. Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the UK, Ireland and North America, through brands such as British Gas, Direct Energy and Bord Gáis Energy supported by around 12,000 engineers and technicians.\r\nConnected Home was started by Centrica, as part of British Gas, in 2012 to empower the consumer by enabling them to flexibly control their homes. Through its Hive smart home products - Hive Active Heating, Hive Active Plugs, Hive Active Light bulbs, Hive motion sensors and Hive window and door sensors, residential customers can control their homes from a smartphone, tablet, or PC.\r\nHive products and services are the UK's most popular smart home ecosystem, with more than half a million Hive hubs.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.centrica.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Centrica","keywords":"","description":" Centrica is an international energy and services company. Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the UK, Ireland and North America, through brands such as British Gas, Direct Energy and Bord Gáis ","og:title":"Centrica","og:description":" Centrica is an international energy and services company. Centrica supplies energy and energy-related services to around 28 million customer accounts mainly in the UK, Ireland and North America, through brands such as British Gas, Direct Energy and Bord Gáis ","og:image":"https://old.roi4cio.com/uploads/roi/company/Centrica.jpg"},"eventUrl":""},"supplier":{"id":176,"title":"Amazon Web Services","logoURL":"https://old.roi4cio.com/uploads/roi/company/aws_logo.png","alias":"amazon-web-services","address":"","roles":[],"description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. Since 2006, the company has been offering customers various elements of a virtual IT infrastructure in the form of web services. Today AWS offers about 70 cloud services deployed on the basis of more than a hundred of its own data centers located in the United States, Europe, Brazil, Singapore, Japan, and Australia. Services include computing power, secure storage, analytics, mobile applications, databases, IoT solutions, and more. Customers pay only for the services they consume, dynamically expanding or contracting cloud resources as needed.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\"><span lang=\"en\">Through</span></span> cloud computing, companies do not need to pre-plan the use of servers and other IT infrastructure and pay for all this for several weeks or months in advance. Instead, they can deploy hundreds or thousands of servers in minutes and achieve results quickly.\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Today, Amazon Web Services provides a highly reliable, scalable, infrastructure platform in the cloud that powers hundreds of thousands of organizations in every industry and government in nearly every country in the world.</span>","companyTypes":[],"products":{},"vendoredProductsCount":36,"suppliedProductsCount":36,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":18,"vendorImplementationsCount":20,"vendorPartnersCount":0,"supplierPartnersCount":4,"b4r":0,"categories":{},"companyUrl":"http://aws.amazon.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Amazon Web Services","keywords":"Amazon, services, known, computing, also, tools, Services, than","description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. Since 2006, the company has been offering customers various elements of a virtual IT infrastructure in the form of web services. Today AWS offers about 70 cloud s","og:title":"Amazon Web Services","og:description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. Since 2006, the company has been offering customers various elements of a virtual IT infrastructure in the form of web services. Today AWS offers about 70 cloud s","og:image":"https://old.roi4cio.com/uploads/roi/company/aws_logo.png"},"eventUrl":""},"vendors":[{"id":176,"title":"Amazon Web Services","logoURL":"https://old.roi4cio.com/uploads/roi/company/aws_logo.png","alias":"amazon-web-services","address":"","roles":[],"description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. Since 2006, the company has been offering customers various elements of a virtual IT infrastructure in the form of web services. Today AWS offers about 70 cloud services deployed on the basis of more than a hundred of its own data centers located in the United States, Europe, Brazil, Singapore, Japan, and Australia. Services include computing power, secure storage, analytics, mobile applications, databases, IoT solutions, and more. Customers pay only for the services they consume, dynamically expanding or contracting cloud resources as needed.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\"><span lang=\"en\">Through</span></span> cloud computing, companies do not need to pre-plan the use of servers and other IT infrastructure and pay for all this for several weeks or months in advance. Instead, they can deploy hundreds or thousands of servers in minutes and achieve results quickly.\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Today, Amazon Web Services provides a highly reliable, scalable, infrastructure platform in the cloud that powers hundreds of thousands of organizations in every industry and government in nearly every country in the world.</span>","companyTypes":[],"products":{},"vendoredProductsCount":36,"suppliedProductsCount":36,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":18,"vendorImplementationsCount":20,"vendorPartnersCount":0,"supplierPartnersCount":4,"b4r":0,"categories":{},"companyUrl":"http://aws.amazon.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Amazon Web Services","keywords":"Amazon, services, known, computing, also, tools, Services, than","description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. 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It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate them from common failure scenarios.<br />\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span><br />\r\nELASTIC WEB-SCALE COMPUTING<br />\r\nAmazon EC2 enables you to increase or decrease capacity within minutes, not hours or days. You can commission one, hundreds, or even thousands of server instances simultaneously. You can also use Amazon EC2 Auto Scaling to maintain availability of your EC2 fleet and automatically scale your fleet up and down depending on its needs in order to maximize performance and minimize cost. To scale multiple services, you can use AWS Auto Scaling.<br />\r\nCOMPLETELY CONTROLLED<br />\r\nYou have complete control of your instances including root access and the ability to interact with them as you would any machine. You can stop any instance while retaining the data on the boot partition, and then subsequently restart the same instance using web service APIs. Instances can be rebooted remotely using web service APIs, and you also have access to their console output.<br />\r\nFLEXIBLE CLOUD HOSTING SERVICES<br />\r\nYou have the choice of multiple instance types, operating systems, and software packages. Amazon EC2 allows you to select a configuration of memory, CPU, instance storage, and the boot partition size that is optimal for your choice of operating system and application. For example, choice of operating systems includes numerous Linux distributions and Microsoft Windows Server.<br />\r\nINTEGRATED<br />\r\nAmazon EC2 is integrated with most AWS services such as Amazon Simple Storage Service (Amazon S3), Amazon Relational Database Service (Amazon RDS), and Amazon Virtual Private Cloud (Amazon VPC) to provide a complete, secure solution for computing, query processing, and cloud storage across a wide range of applications.<br />\r\nRELIABLE<br />\r\nAmazon EC2 offers a highly reliable environment where replacement instances can be rapidly and predictably commissioned. The service runs within Amazon’s proven network infrastructure and data centers. The Amazon EC2 Service Level Agreement commitment is 99.99% availability for each Amazon EC2 Region.<br />\r\nSECURE<br />\r\nCloud security at AWS is the highest priority. As an AWS customer, you will benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. Amazon EC2 works in conjunction with Amazon VPC to provide security and robust networking functionality for your compute resources.<br />\r\nINEXPENSIVE<br />\r\nAmazon EC2 passes on to you the financial benefits of Amazon’s scale. You pay a very low rate for the compute capacity you actually consume.<br />\r\nEASY TO START<br />\r\nThere are several ways to get started with Amazon EC2. You can use the AWS Management Console, the AWS Command Line Tools (CLI), or AWS SDKs. AWS is free to get started. ","shortDescription":"Amazon EC2 - Virtual Server Hosting\r\nAmazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon EC2","keywords":"Amazon, your, with, instances, computing, capacity, service, have","description":"Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain an","og:title":"Amazon EC2","og:description":"Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain an"},"eventUrl":"","translationId":108,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"},{"id":689,"title":"Amazon Web Services","alias":"amazon-web-services","description":"Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies and governments, on a metered pay-as-you-go basis. In aggregate, these cloud computing web services provide a set of primitive, abstract technical infrastructure and distributed computing building blocks and tools. One of these services is Amazon Elastic Compute Cloud, which allows users to have at their disposal a virtual cluster of computers, available all the time, through the Internet. AWS's version of virtual computers emulate most of the attributes of a real computer including hardware (CPU(s) &amp; GPU(s) for processing, local/RAM memory, hard-disk/SSD storage); a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, CRM, etc.\r\nThe AWS technology is implemented at server farms throughout the world, and maintained by the Amazon subsidiary. Fees are based on a combination of usage, the hardware/OS/software/networking features chosen by the subscriber, required availability, redundancy, security, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. As part of the subscription agreement, Amazon provides security for subscribers' system. AWS operates from many global geographical regions including 6 in North America.\r\nIn 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. The most popular include Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Most services are not exposed directly to end users, but instead offer functionality through APIs for developers to use in their applications. Amazon Web Services' offerings are accessed over HTTP, using the REST architectural style and SOAP protocol.\r\nAmazon markets AWS to subscribers as a way of obtaining large scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2017, AWS owns a dominant 34% of all cloud (IaaS, PaaS) while the next three competitors Microsoft, Google, and IBM have 11%, 8%, 6% respectively according to Synergy Group.","materialsDescription":"<span style=\"font-weight: bold;\">What is &quot;Amazon Web Services&quot; (AWS)?</span>\r\nWith Amazon Web Services (AWS), organizations can flexibly deploy storage space and computing capacity into Amazon's data centers without having to maintain their own hardware. A big advantage is that the infrastructure covers all dimensions for cloud computing. Whether it's video sharing, high-resolution photos, print data, or text documents, AWS can deliver IT resources on-demand, over the Internet, at a cost-per-use basis. The service exists since 2006 as a wholly owned subsidiary of Amazon Inc. The idea arose from the extensive experience with Amazon.com and the own need for platforms for web services in the cloud.\r\n<span style=\"font-weight: bold;\">What is Cloud Computing?</span>\r\nCloud Computing is a service that gives you access to expert-managed technology resources. The platform in the cloud provides the infrastructure (eg computing power, storage space) that does not have to be installed and configured in contrast to the hardware you have purchased yourself. Cloud computing only pays for the resources that are used. For example, a web shop can increase its computing power in the Christmas business and book less in &quot;weak&quot; months.\r\nAccess is via the Internet or VPN. There are no ongoing investment costs after the initial setup, but resources such as Virtual servers, databases or storage services are charged only after they have been used.\r\n<span style=\"font-weight: bold;\">Where is my data on Amazon AWS?</span>\r\nThere are currently eight Amazon Data Centers (AWS Regions) in different regions of the world. For each Amazon AWS resource, only the customer can decide where to use or store it. German customers typically use the data center in Ireland, which is governed by European law.\r\n<span style=\"font-weight: bold;\">How safe is my data on Amazon AWS?</span>\r\nThe customer data is stored in a highly secure infrastructure. Safety measures include, but are not limited to:\r\n<ul><li>Protection against DDos attacks (Distributed Denial of Service)</li><li>Defense against brute-force attacks on AWS accounts</li><li>Secure access: The access options are made via SSL.</li><li> Firewall: Output and access to the AWS data can be controlled.</li><li>Encrypted Data Storage: Data can be encrypted with Advanced Encryption Standard (AES) 256.</li><li>Certifications: Regular security review by independent certifications that AWS has undergone.</li></ul>\r\nEach Amazon data center (AWS region) consists of at least one Availability Zone. Availability Zones are stand-alone sub-sites that have been designed to be isolated from faults in other Availability Zones (independent power and data supply). Certain AWS resources, such as Database Services (RDS) or Storage Services (S3) automatically replicate your data within the AWS region to the different Availability Zones.\r\nAmazon AWS has appropriate certifications such as ISO27001 and has implemented a comprehensive security concept for the operation of its data center.\r\n<span style=\"font-weight: bold;\">Do I have to worry about hardware on Amazon AWS?</span>\r\nNo, all Amazon AWS resources are virtualized. Only Amazon takes care of the replacement and upgrade of hardware.\r\nNormally, you will not get anything out of defective hardware because defective storage media are exchanged by Amazon and since your data is stored multiple times redundantly, there is usually no problem either.\r\nIncidentally, if your chosen resources do not provide enough performance, you can easily get more CPU power from resources by just a few mouse clicks. You do not have to install anything new, just reboot your virtual machine or virtual database instance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Amazon_Web_Services.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1238,"logo":false,"scheme":false,"title":"Amazon S3","vendorVerified":0,"rating":"3.00","implementationsCount":7,"suppliersCount":0,"alias":"amazon-s3","companyTypes":[],"description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of use cases, such as websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features so you can organize your data and configure finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world.\r\n\r\n<span style=\"font-weight: bold; \">Main benefits:</span><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \"><br /></span></span>\r\n<span style=\"font-weight: bold; \">Industry-leading performance, scalability, availability, and durability</span>\r\nScale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% of data durability because it automatically creates and stores copies of all S3 objects across multiple systems. This means your data is available when needed and protected against failures, errors, and threats.\r\n<span style=\"font-weight: bold; \">Wide range of cost-effective storage classes</span>\r\nSave costs without sacrificing performance by storing data across the S3 Storage Classes, which support different data access levels at corresponding rates. You can use S3 Storage Class Analysis to discover data that should move to a lower-cost storage class based on access patterns, and configure an S3 Lifecycle policy to execute the transfer. You can also store data with changing or unknown access patterns in S3 Intelligent-Tiering, which tiers objects based on changing access patterns and automatically delivers cost savings.\r\n<span style=\"font-weight: bold; \">Unmatched security, compliance, and audit capabilities</span>\r\nStore your data in Amazon S3 and secure it from unauthorized access with encryption features and access management tools. You can also use Amazon Macie to identify sensitive data stored in your S3 buckets and detect irregular access requests. Amazon S3 maintains compliance programs, such as PCI-DSS, HIPAA/HITECH, FedRAMP, EU Data Protection Directive, and FISMA, to help you meet regulatory requirements. AWS also supports numerous auditing capabilities to monitor access requests to your S3 resources.\r\n<span style=\"font-weight: bold; \">Management tools for granular data control</span>\r\nClassify, manage, and report on your data using features, such as: S3 Storage Class Analysis to analyze access patterns; S3 Lifecycle policies to transfer objects to lower-cost storage classes; S3 Cross-Region Replication to replicate data into other regions; S3 Object Lock to apply retention dates to objects and protect them from deletion; and S3 Inventory to get visbility into your stored objects, their metadata, and encryption status. You can also use S3 Batch Operations to change object properties and perform storage management tasks for billions of objects. Since Amazon S3 works with AWS Lambda, you can log activities, define alerts, and automate workflows without managing additional infrastructure.\r\n<span style=\"font-weight: bold; \">Query-in-place services for analytics</span>\r\nRun big data analytics across your S3 objects (and other data sets in AWS) with our query-in-place services. Use Amazon Athena to query S3 data with standard SQL expressions and Amazon Redshift Spectrum to analyze data that is stored across your AWS data warehouses and S3 resources. You can also use S3 Select to retrieve subsets of object metadata, instead of the entire object, and improve query performance by up to 400%.\r\n<span style=\"font-weight: bold; \">Most supported cloud storage service</span>\r\nStore and protect your data in Amazon S3 by working with a partner from the AWS Partner Network (APN) — the largest community of technology and consulting cloud services providers. The APN recognizes migration partners that transfer data to Amazon S3 and storage partners that offer S3-integrated solutions for primary storage, backup and restore, archive, and disaster recovery. You can also purchase an AWS-integrated solution directly from the AWS Marketplace, which lists of hundreds storage-specific offerings.","shortDescription":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon S3","keywords":"data, Amazon, with, storage, that, from, most, cloud","description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data f","og:title":"Amazon S3","og:description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data f"},"eventUrl":"","translationId":1238,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1242,"logo":false,"scheme":false,"title":"Amazon Relational Database Service (RDS)","vendorVerified":0,"rating":"2.00","implementationsCount":4,"suppliersCount":0,"alias":"amazon-relational-database-service-rds","companyTypes":[],"description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching and backups. It frees you to focus on your applications so you can give them the fast performance, high availability, security and compatibility they need.\r\nAmazon RDS is available on several database instance types - optimized for memory, performance or I/O - and provides you with six familiar database engines to choose from, including Amazon Aurora, PostgreSQL, MySQL, MariaDB, Oracle, and Microsoft SQL Server. You can use the AWS Database Migration Service to easily migrate or replicate your existing databases to Amazon RDS.\r\n<span style=\"font-weight: bold;\">Easy to Administer</span>\r\nAmazon RDS makes it easy to go from project conception to deployment. Use the AWS Management Console, the AWS RDS Command-Line Interface, or simple API calls to access the capabilities of a production-ready relational database in minutes. No need for infrastructure provisioning, and no need for installing and maintaining database software.\r\n<span style=\"font-weight: bold;\">Highly Scalable</span>\r\nYou can scale your database's compute and storage resources with only a few mouse clicks or an API call, often with no downtime. Many Amazon RDS engine types allow you to launch one or more Read Replicas to offload read traffic from your primary database instance.\r\n<span style=\"font-weight: bold;\">Available and Durable</span>\r\nAmazon RDS runs on the same highly reliable infrastructure used by other Amazon Web Services. When you provision a Multi-AZ DB Instance, Amazon RDS synchronously replicates the data to a standby instance in a different Availability Zone (AZ). Amazon RDS has many other features that enhance reliability for critical production databases, including automated backups, database snapshots, and automatic host replacement.\r\n<span style=\"font-weight: bold;\">Fast</span>\r\nAmazon RDS supports the most demanding database applications. You can choose between two SSD-backed storage options: one optimized for high-performance OLTP applications, and the other for cost-effective general-purpose use. In addition, Amazon Aurora provides performance on par with commercial databases at 1/10th the cost.\r\n<span style=\"font-weight: bold;\">Secure</span>\r\nAmazon RDS makes it easy to control network access to your database. Amazon RDS also lets you run your database instances in Amazon Virtual Private Cloud (Amazon VPC), which enables you to isolate your database instances and to connect to your existing IT infrastructure through an industry-standard encrypted IPsec VPN. Many Amazon RDS engine types offer encryption at rest and encryption in transit.\r\n<span style=\"font-weight: bold;\">Inexpensive</span>\r\nYou pay very low rates and only for the resources you actually consume. In addition, you benefit from the option of On-Demand pricing with no up-front or long-term commitments, or even lower hourly rates via our Reserved Instance pricing.","shortDescription":"Amazon Relational Database Service (RDS) is a managed relational database service with a choice of six popular database engines. Set up, operate, and scale a relational database in the cloud with just a few clicks.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Relational Database Service (RDS)","keywords":"Amazon, database, your, with, from, instance, types, infrastructure","description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning","og:title":"Amazon Relational Database Service (RDS)","og:description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning"},"eventUrl":"","translationId":1242,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":239,"title":"Relational Database Management Systems","alias":"relational-database-management-systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3145,"logo":false,"scheme":false,"title":"Amazon CloudFront","vendorVerified":0,"rating":"0.00","implementationsCount":3,"suppliersCount":0,"alias":"amazon-cloudfront","companyTypes":[],"description":"Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. CloudFront is integrated with AWS – both physical locations that are directly connected to the AWS global infrastructure, as well as other AWS services. CloudFront works seamlessly with services including AWS Shield for DDoS mitigation, Amazon S3, Elastic Load Balancing or Amazon EC2 as origins for your applications, and Lambda@Edge to run custom code closer to customers’ users and to customize the user experience.\r\nYou can get started with the Content Delivery Network in minutes, using the same AWS tools that you're already familiar with: APIs, AWS Management Console, AWS CloudFormation, CLIs, and SDKs. Amazon's CDN offers a simple, pay-as-you-go pricing model with no upfront fees or required long-term contracts, and support for the CDN is included in your existing AWS Support subscription.\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span>\r\n<span style=\"font-weight: bold; \">Fast and global</span>\r\nThe Amazon CloudFront content delivery network (CDN) is massively scaled and globally distributed. The CloudFront network has 166 points of presence (PoPs), and leverages the highly-resilient Amazon backbone network for superior performance and availability for your end users.\r\n<span style=\"font-weight: bold; \">Security at the Edge</span>\r\nAmazon CloudFront is a highly-secure CDN that provides both network and application level protection. Your traffic and applications benefit through a variety of built-in protections such as AWS Shield Standard, at no additional cost. You can also use configurable features such as AWS Certificate Manager (ACM) to create and manage custom SSL certificates at no extra cost.\r\n<span style=\"font-weight: bold; \">Highly Programmable</span>\r\nAmazon CloudFront features can be customized for your specific application requirements. Lambda@Edge functions, triggered by CloudFront events, extend your custom code across AWS locations worldwide, allowing you to move even complex application logic closer to your end users to improve responsiveness. The CDN also supports integrations with other tools and automation interfaces for today's DevOps and CI/CD environments by using native APIs or AWS tools.\r\n<span style=\"font-weight: bold;\">Deep integration with AWS</span>\r\nAmazon CloudFront is integrated with AWS services such as Amazon S3, Amazon EC2, Elastic Load Balancing, Amazon Route 53, and AWS Elemental Media Services . They are all accessible via the same console and all features in the CDN can be programmatically configured by using APIs or the AWS Management Console. Lastly, if you use AWS origins such as Amazon S3, Amazon EC2 or Elastic Load Balancing, you don’t pay for any data transferred between these services and CloudFront.","shortDescription":"Amazon CloudFront is a fast, highly secure and programmable content delivery network (CDN)","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon CloudFront","keywords":"","description":"Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. CloudFront is integrated w","og:title":"Amazon CloudFront","og:description":"Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. CloudFront is integrated w"},"eventUrl":"","translationId":3145,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":279,"title":"Content Applications","alias":"content-applications","description":" With the explosion of digital technology, your company must manage and share content across a growing number of online channels. Meanwhile, your teams demand easy and secure access to their organization’s valuable digital assets―from any place, at any time.\r\nContent management systems provide the tools needed to access, manage, retrieve, distribute and publish digital content. Digital content encompasses digital files including images, photos, presentations, documents, videos, multimedia and any other content.\r\nContent management tools in the Cloud provide efficient content life cycle management. The majority of companies require some form of online content management in order to create and share their content.\r\nThe process of content management begins with production. Enterprise content has many touch points for editing cycles, review stages, and the eventual publication, with each step crucial in producing high-quality content. Large organizations typically have a content manager that oversees this process and are successful by utilizing the best content management system.","materialsDescription":" <span style=\"font-weight: bold;\">What are the benefits of content management software?</span>\r\nChange is constant. Content management platforms contain everything you need to work in entirely new and better ways. Enterprise teams can boost productivity with easy-to-deploy cloud content management. Businesses can collaborate on digital files, share content between teams, preserve important digital assets, monitor content growth and access, connect teams with specific files, distribute digital assets across marketing channels like social media, ensure users and channels are always using latest versions, control rights management, and make sure decisions and work gets done fast.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3160,"logo":false,"scheme":false,"title":"Amazon Storage Gateway","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"alias":"amazon-storage-gateway","companyTypes":[],"description":"AWS Storage Gateway is a hybrid storage service that enables your on-premises applications to seamlessly use AWS cloud storage. You can use the service for backup and archiving, disaster recovery, cloud data processing, storage tiering, and migration. The service helps you reduce and simplify your datacenter and branch or remote office storage infrastructure. Your applications connect to the service through a virtual machine or hardware gateway appliance using standard storage protocols, such as NFS, SMB and iSCSI. The gateway connects to AWS storage services, such as Amazon S3, Amazon S3 Glacier, Amazon S3 Glacier Deep Archive, Amazon EBS, and AWS Backup, providing storage for files, volumes, snapshots, and virtual tapes in AWS. The service includes a highly-optimized data transfer mechanism, with bandwidth management, automated network resilience, and efficient data transfer, along with a local cache for low-latency on-premises access to your most active data.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">FEATURES:</span></span>\r\n<span style=\"font-weight: bold; \">Introducing Storage Gateway</span>\r\nAWS Storage Gateway is a hybrid cloud storage service that connects your existing on-premises environments with the AWS Cloud. Its features make it easy for you to run hybrid cloud workloads at any stage of your cloud adoption, whether it's getting started with cloud backups, running cloud processing workflows for data generated by on-premises machines, or performing a one-time migration of block volume data or databases.\r\n<span style=\"font-weight: bold; \">Key Features</span>\r\n<span style=\"font-weight: bold; \">Standard Storage Protocols.</span> Storage Gateway seamlessly connects to your local production or backup applications with NFS, SMB, iSCSI, or iSCSI-VTL, so you can adopt AWS Cloud storage without needing to modify your applications. Its protocol conversion and device emulation enables you to access block data on volumes managed by Storage Gateway on top of Amazon S3, store files as native Amazon S3 objects, and keep virtual tape backups online in a Virtual Tape Library backed by S3 or move the backups to a tape archive tier on Amazon Glacier.\r\n<span style=\"font-weight: bold; \">Fully Managed Cache.</span> The local gateway appliance maintains a cache of recently written or read data so your applications can have low-latency access to data that is stored durably in AWS. The gateways use a read-through and write-back cache.\r\n<span style=\"font-weight: bold; \">Optimized and Secured Data Transfer.</span> Storage Gateway provides secure upload of changed data and secure downloads of requested data, encrypting data in transit between any type of gateway appliance and AWS using SSL. Optimizations such as multi-part management, automatic buffering, and delta transfers are used across all gateway types, and data compression is applied for all block and virtual tape data.\r\n<span style=\"font-weight: bold; \">AWS Integrated.</span> As a native AWS service, Storage Gateway integrates with other AWS services for storage, backup, and management. The service stores files as native Amazon S3 objects, archives virtual tapes in Amazon Glacier, and stores EBS Snapshots generated by the Volume Gateway with Amazon EBS. Storage Gateway also integrates with AWS Backup to manage backup and recovery of Volume Gateway volumes, simplifying your backup management, and helping you meet your business and regulatory backup compliance requirements.\r\nAdditionally, Storage Gateway provides a consistent management experience using the AWS Console, both for on-premises gateways, and for monitoring, management and security with AWS services such as Amazon CloudWatch, AWS CloudTrail, AWS Identity and Access Management (IAM), and AWS Key Management Service (KMS).\r\n<span style=\"font-weight: bold; \">Gateway Types</span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">File Gateway</span></span>\r\nThe File Gateway presents a file interface that enables you to store files as objects in Amazon S3 using the industry-standard NFS and SMB file protocols, and access those files via NFS and SMB from your datacenter or Amazon EC2, or access those files as objects with the S3 API. POSIX-style metadata, including ownership, permissions, and timestamps are durably stored in Amazon S3 in the user-metadata of the object associated with the file. Once objects are transferred to S3, they can be managed as native S3 objects, and bucket policies such as versioning, lifecycle management, and cross-region replication apply directly to objects stored in your bucket.\r\nCustomers use the File Gateway to store file data into S3 for use by object-based workloads including data analytics or machine learning, as a cost-effective storage target for backups, and as a repository or tier in the cloud for application file storage.\r\n<span style=\"font-weight: bold; \">Volume Gateway</span>\r\nThe Volume Gateway presents your applications block storage volumes using the iSCSI protocol. Data written to these volumes can be asynchronously backed up as point-in-time snapshots of your volumes, and stored in the cloud as Amazon EBS snapshots. You can back up your on-premises Volume Gateway volumes using the service’s native snapshot scheduler or the AWS Backup service. In both the cases, volume backups are stored as Amazon EBS snapshots in AWS. These snapshots are incremental backups that capture only changed blocks. All snapshot storage is also compressed to minimize your storage charges.\r\nWhen connecting to the Volume Gateway with the iSCSI block interface, you can run the gateway in two modes: cached and stored. In cached mode, you store your primary data in Amazon S3 and retain your frequently accessed data locally in cache. With this mode, you can achieve substantial cost savings on primary storage, minimizing the need to scale your storage on-premises, while retaining low-latency access to your frequently accessed data.\r\nIn stored mode, you store your entire data set locally, while making an asynchronous copy of your volume in Amazon S3 and point-in-time EBS snapshots. This mode provides durable and inexpensive offsite backups that you can recover locally, to another site or in Amazon EC2.\r\nCustomers often choose the volume gateway to backup local applications, and use it for disaster recovery based on EBS Snapshots, or Cached Volume Clones. The Volume Gateway integration with AWS Backup enables customers to use the AWS Backup service to protect on-premises applications that use Storage Gateway volumes. AWS Backup supports backup and restore of both cached and stored volumes. Using AWS Backup with Volume Gateway helps you centralize backup management, reduce your operational burden, and meet compliance requirements. AWS Backup enables you to:\r\n<ul><li>Set customizable scheduled backup policies that meet your backup requirements;</li><li>Set backup retention and expiration rules so you no longer need to develop custom scripts or manually manage the point-in-time backups of your volumes; and</li><li>Manage and monitor backups across multiple gateways and other AWS resources from a central view.</li></ul>\r\n<span style=\"font-weight: bold; \">Tape Gateway</span>\r\nThe Tape Gateway presents itself to your existing backup application as an industry-standard iSCSI-based virtual tape library (VTL), consisting of a virtual media changer and virtual tape drives. You can continue to use your existing backup applications and workflows while writing to a nearly limitless collection of virtual tapes. Each virtual tape is stored in Amazon S3. When you no longer require immediate or frequent access to data contained on a virtual tape, you can have your backup application move it from the Storage Gateway Virtual Tape Library into an archive tier that sits on top of Amazon Glacier cloud storage, further reducing storage costs.\r\nStorage Gateway is currently compatible with most leading backup applications. The Tape Gateway’s VTL interface eliminates large upfront tape automation capital expenses, multi-year maintenance contract commitments and ongoing media costs. You pay only for the capacity you use and scale as your needs grow. The need to transport storage media to offsite facilities and handle tape media manually goes away, and your archives benefit from the design and durability of the AWS cloud platform.\r\n<span style=\"font-weight: bold; \">Storage Gateway Deployment Options</span>\r\nThe AWS Storage Gateway service consists of its in-cloud components, including the management console, storage infrastructure and back-end control and integration services and APIs, and the gateway appliance that you deploy and connect to your applications.\r\nYou have four options for deployment: Either a virtual machine containing the Storage Gateway software, which can run on VMware ESXi, Microsoft Hyper-V on premises, as a hardware appliance on premises, as a VM in VMware Cloud on AWS, as an AMI in Amazon EC2.\r\n<span style=\"font-weight: bold; \">Storage Gateway as a hardware appliance</span>\r\nStorage Gateway is available pre-installed on a hardware appliance, a Dell EMC PowerEdge R640XL server with a validated configuration. The hardware appliance provides a simple procurement, deployment, and management experience for customers who have limited virtualized infrastructure, burdensome centralized resource provisioning processes, or limited IT staffing.\r\n<span style=\"font-weight: bold; \">AWS Storage Gateway pricing</span>\r\nYou pay only for what you use with the AWS Storage Gateway and are charged based on the type and amount of storage you use, the requests you make, and the amount of data transferred out of AWS.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS</span></span>\r\n<span style=\"font-weight: bold; \">Integrated</span>\r\nHybrid cloud storage means your data can be used on-premises and stored durably in AWS Cloud storage services, including Amazon S3, Amazon S3 Glacier, Amazon S3 Glacier Deep Archive, and Amazon EBS. Once data is moved to AWS, you can apply AWS compute, machine learning, and big data analytics services to it. Additionally, you can leverage the full AWS portfolio of security and management services including AWS Backup, AWS KMS, AWS Identity and Access Management (IAM), SNS workflows, Amazon CloudWatch and AWS CloudTrail.\r\n<span style=\"font-weight: bold; \">Performance</span>\r\nAWS Storage Gateway caches data in the local VM or hardware gateway appliance, providing low-latency disk and network performance for your most active data, with optimized data transfers occurring to AWS Cloud storage tiers in the background. Users and applications continue to operate using a local storage model while you take advantage of a cloud back-end.\r\n<span style=\"font-weight: bold; \">Optimized transfers</span>\r\nCompression, encryption and bandwidth management are built in. Storage Gateway manages local cache offloads to the cloud based on your desired performance parameters, so you can fine-tune the balance of latency and scale for your workloads. Only data that changes is transferred, so you can optimize your network bandwidth.\r\n<span style=\"font-weight: bold; \">Simple</span>\r\nNo disruptions required. Download and install the virtual machine or deploy the dedicated hardware appliance, select an interface and assign local cache capacity. The advanced networking and protocol support are all included, which means no clients to install, and no network and or firewall settings to tune. And the virtual appliance can run both on-premises as well as in Amazon EC2 to serve your in-cloud applications.\r\n<span style=\"font-weight: bold;\">Durable and secure</span>\r\nData stored through AWS Storage Gateway benefits from the durabilty and security embedded in AWS cloud storage services. Storage management tools like versioning, cross-region replication, and lifecycle management policies can lower the cost of long-term archiving, simplify audit and compliance requirements, and safeguard all of your data, not just the parts kept on-premises. All data that Storage Gateway transfers to AWS is encrypted in transit, and encrypted at rest in AWS.","shortDescription":"AWS Storage Gateway is a hybrid storage service that enables your on-premises applications to seamlessly use AWS cloud storage.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Storage Gateway","keywords":"","description":"AWS Storage Gateway is a hybrid storage service that enables your on-premises applications to seamlessly use AWS cloud storage. You can use the service for backup and archiving, disaster recovery, cloud data processing, storage tiering, and migration. The serv","og:title":"Amazon Storage Gateway","og:description":"AWS Storage Gateway is a hybrid storage service that enables your on-premises applications to seamlessly use AWS cloud storage. You can use the service for backup and archiving, disaster recovery, cloud data processing, storage tiering, and migration. The serv"},"eventUrl":"","translationId":3160,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"},{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":10,"title":"Ensure Compliance"},{"id":263,"title":"Develop Sales Channels"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":340,"title":"Low quality of customer service"},{"id":348,"title":"No centralized control over IT systems"},{"id":354,"title":"Low bandwidth data channels"},{"id":370,"title":"No automated business processes"},{"id":371,"title":"No control over the state of communication channels"},{"id":376,"title":"Unstructured data"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":397,"title":"Insufficient risk management"},{"id":400,"title":"High costs"}]}},"categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"},{"id":689,"title":"Amazon Web Services","alias":"amazon-web-services","description":"Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies and governments, on a metered pay-as-you-go basis. In aggregate, these cloud computing web services provide a set of primitive, abstract technical infrastructure and distributed computing building blocks and tools. One of these services is Amazon Elastic Compute Cloud, which allows users to have at their disposal a virtual cluster of computers, available all the time, through the Internet. AWS's version of virtual computers emulate most of the attributes of a real computer including hardware (CPU(s) &amp; GPU(s) for processing, local/RAM memory, hard-disk/SSD storage); a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, CRM, etc.\r\nThe AWS technology is implemented at server farms throughout the world, and maintained by the Amazon subsidiary. Fees are based on a combination of usage, the hardware/OS/software/networking features chosen by the subscriber, required availability, redundancy, security, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. As part of the subscription agreement, Amazon provides security for subscribers' system. AWS operates from many global geographical regions including 6 in North America.\r\nIn 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. The most popular include Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Most services are not exposed directly to end users, but instead offer functionality through APIs for developers to use in their applications. Amazon Web Services' offerings are accessed over HTTP, using the REST architectural style and SOAP protocol.\r\nAmazon markets AWS to subscribers as a way of obtaining large scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2017, AWS owns a dominant 34% of all cloud (IaaS, PaaS) while the next three competitors Microsoft, Google, and IBM have 11%, 8%, 6% respectively according to Synergy Group.","materialsDescription":"<span style=\"font-weight: bold;\">What is &quot;Amazon Web Services&quot; (AWS)?</span>\r\nWith Amazon Web Services (AWS), organizations can flexibly deploy storage space and computing capacity into Amazon's data centers without having to maintain their own hardware. A big advantage is that the infrastructure covers all dimensions for cloud computing. Whether it's video sharing, high-resolution photos, print data, or text documents, AWS can deliver IT resources on-demand, over the Internet, at a cost-per-use basis. The service exists since 2006 as a wholly owned subsidiary of Amazon Inc. The idea arose from the extensive experience with Amazon.com and the own need for platforms for web services in the cloud.\r\n<span style=\"font-weight: bold;\">What is Cloud Computing?</span>\r\nCloud Computing is a service that gives you access to expert-managed technology resources. The platform in the cloud provides the infrastructure (eg computing power, storage space) that does not have to be installed and configured in contrast to the hardware you have purchased yourself. Cloud computing only pays for the resources that are used. For example, a web shop can increase its computing power in the Christmas business and book less in &quot;weak&quot; months.\r\nAccess is via the Internet or VPN. There are no ongoing investment costs after the initial setup, but resources such as Virtual servers, databases or storage services are charged only after they have been used.\r\n<span style=\"font-weight: bold;\">Where is my data on Amazon AWS?</span>\r\nThere are currently eight Amazon Data Centers (AWS Regions) in different regions of the world. For each Amazon AWS resource, only the customer can decide where to use or store it. German customers typically use the data center in Ireland, which is governed by European law.\r\n<span style=\"font-weight: bold;\">How safe is my data on Amazon AWS?</span>\r\nThe customer data is stored in a highly secure infrastructure. Safety measures include, but are not limited to:\r\n<ul><li>Protection against DDos attacks (Distributed Denial of Service)</li><li>Defense against brute-force attacks on AWS accounts</li><li>Secure access: The access options are made via SSL.</li><li> Firewall: Output and access to the AWS data can be controlled.</li><li>Encrypted Data Storage: Data can be encrypted with Advanced Encryption Standard (AES) 256.</li><li>Certifications: Regular security review by independent certifications that AWS has undergone.</li></ul>\r\nEach Amazon data center (AWS region) consists of at least one Availability Zone. Availability Zones are stand-alone sub-sites that have been designed to be isolated from faults in other Availability Zones (independent power and data supply). Certain AWS resources, such as Database Services (RDS) or Storage Services (S3) automatically replicate your data within the AWS region to the different Availability Zones.\r\nAmazon AWS has appropriate certifications such as ISO27001 and has implemented a comprehensive security concept for the operation of its data center.\r\n<span style=\"font-weight: bold;\">Do I have to worry about hardware on Amazon AWS?</span>\r\nNo, all Amazon AWS resources are virtualized. Only Amazon takes care of the replacement and upgrade of hardware.\r\nNormally, you will not get anything out of defective hardware because defective storage media are exchanged by Amazon and since your data is stored multiple times redundantly, there is usually no problem either.\r\nIncidentally, if your chosen resources do not provide enough performance, you can easily get more CPU power from resources by just a few mouse clicks. You do not have to install anything new, just reboot your virtual machine or virtual database instance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Amazon_Web_Services.png"},{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"},{"id":239,"title":"Relational Database Management Systems","alias":"relational-database-management-systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png"},{"id":279,"title":"Content Applications","alias":"content-applications","description":" With the explosion of digital technology, your company must manage and share content across a growing number of online channels. Meanwhile, your teams demand easy and secure access to their organization’s valuable digital assets―from any place, at any time.\r\nContent management systems provide the tools needed to access, manage, retrieve, distribute and publish digital content. Digital content encompasses digital files including images, photos, presentations, documents, videos, multimedia and any other content.\r\nContent management tools in the Cloud provide efficient content life cycle management. The majority of companies require some form of online content management in order to create and share their content.\r\nThe process of content management begins with production. Enterprise content has many touch points for editing cycles, review stages, and the eventual publication, with each step crucial in producing high-quality content. Large organizations typically have a content manager that oversees this process and are successful by utilizing the best content management system.","materialsDescription":" <span style=\"font-weight: bold;\">What are the benefits of content management software?</span>\r\nChange is constant. Content management platforms contain everything you need to work in entirely new and better ways. Enterprise teams can boost productivity with easy-to-deploy cloud content management. Businesses can collaborate on digital files, share content between teams, preserve important digital assets, monitor content growth and access, connect teams with specific files, distribute digital assets across marketing channels like social media, ensure users and channels are always using latest versions, control rights management, and make sure decisions and work gets done fast.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Content_Applications.png"},{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://aws.amazon.com/solutions/case-studies/british-gas/","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":823,"title":"AWS for NASA","description":"<span style=\"color: rgb(97, 97, 97); \">Established in 1958, the National Aeronautics and Space Administration (NASA) has been working around the world—and off of it—for almost 60 years, trying to answer some basic questions: What’s out there in space? How do we get there? What will we find? What can we learn there, or learn just by trying to get there, that will make life better here on Earth?<br /></span>\r\n\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">Exploring Space: No Rocket Science Degree Needed</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Have you ever looked up at night and wondered about the mysteries of space? Or marveled at the expansiveness of our galaxy? You can easily explore all this and more at the NASA Image and Video Library, which provides easy access to more than 140,000 still images, audio recordings, and videos—documenting NASA’s more than half a century of achievements in exploring the vast unknown. For NASA, providing the public with such easy access to the wonders of space has been a journey all its own.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">NASA began providing online access to photos, video, and audio in the early 2000’s, when media capture began to shift from analog and film to digital. Before long, each of NASA’s 10 field centers was making its imagery available online, including digitized versions of some older assets.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">Therein was the challenge: <span style=\"font-style: italic;\">“With media in so many different places, you needed institutional knowledge of NASA to know where to look,”</span> says Rodney Grubbs, imagery experts program manager at NASA. <span style=\"font-style: italic;\">“If you wanted a video of the space shuttle launch, you had to go to the Kennedy Space Center website. If you wanted pictures from the Hubble Space Telescope, you went to the Goddard Space Flight Center website. With 10 different centers and dozens of distributed image collections, it took a lot of digging around to find what you wanted.”</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Early efforts to provide a one-stop shop consisted of essentially “scraping” content from the different sites, bringing it together in one place, and layering a search engine on top. <span style=\"font-style: italic;\">“In large part, those initial efforts were unsuccessful because each center categorized its imagery in different ways,”</span> says Grubbs.<span style=\"font-style: italic;\"> “As a result, we often had five to six copies of the same image, each described in different ways, which made searches difficult and delivered a poor user experience.”</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">In 2011, NASA decided that the best approach to address this issue was to start over. By late 2014, all the necessary pieces for a second attempt were in place:<br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">The Imagery Experts Program had developed and published a common metadata standard, which all NASA’s centers had adopted.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">The Web Enterprise Service Technologies (WESTPrime) service contract, one of five agency-wide service contracts under NASA’s Enterprise Services program, provided a delivery vehicle for building and managing the new site.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">The Federal Risk and Authorization Management Program (FedRAMP), which provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.</span><span style=\"color: rgb(97, 97, 97); \"></span><span style=\"color: rgb(97, 97, 97); \"></span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-style: italic;\">“We wanted to build our new solution in the cloud for two reasons,”</span> says Grubbs. <span style=\"font-style: italic;\">“By 2014, like with many government agencies, NASA was trying to get away from buying hardware and building data centers, which are expensive to build and manage. The cloud also provided the ability to scale with ease, as needed, paying for only the capacity we use instead of having to make a large up-front investment.”</span><br /></span>\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">Decades of NASA Achievements – All in One Place</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Development of the new NASA Image and Video Library was handled by the Web Services Office within NASA’s Enterprise Service and Integration Division. Technology selection, solution design, and implementation was managed by InfoZen, the WESTPrime contract service provider. As an Advanced Consulting Partner of the AWS Partner Network (APN), InfoZen chose to build the solution on Amazon Web Services (AWS). <span style=\"font-style: italic;\">“Amazon was the largest cloud services provider, had a strong government cloud presence, and offered the most suitable cloud in terms of elasticity,”</span> recalls Sandeep Shilawat, Cloud Program Manager at InfoZen.</span>\r\n<span style=\"color: rgb(97, 97, 97); \">NASA formally launched its Image and Video Library in March 2017. Key features include:<br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">A user interface that automatically scales for PCs, tablets, and mobile phones across virtually every browser and operating system.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">A search interface that lets people easily find what they’re looking for, including the ability to choose from gallery view or list view and to narrow-down search results by media type and/or by year.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">The ability to easily download any media found on the site—or share it on Pinterest, Facebook, Twitter, or Google+.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Access to the metadata associated with each asset, such as file size, file format, which center created the asset, and when it was created. When available, users can also view EXIF/camera data for still images such as exposure, shutter speed, and lens used.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">An application programming interface (API) for automated uploads of new content—including integration with NASA’s existing authentication mechanism.</span></li></ul>\r\n\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">Architecture</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">The NASA Image and Video Library is a cloud-native solution, with the front-end web app separated from the backend API. It runs as immutable infrastructure in a fully automated environment, with all infrastructure defined in code to support continuous integration and continuous deployment (CI/CD).</span>\r\n<span style=\"color: rgb(97, 97, 97); \">In building the solution, InfoZen took advantage of the following Amazon Web Services:<br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Elastic Compute Cloud (Amazon EC2), which provides secure, resizable compute capacity in the cloud. This enables NASA to scale up under load and scale down during periods of inactivity to save money, and pay for only what it uses.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Elastic Load Balancing (ELB), which is used to distribute incoming traffic across multiple Amazon EC2 instances, as required to achieve redundancy and fault-tolerance.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Simple Storage Service (Amazon S3), which supports object storage for incoming (uploaded) media, metadata, and published assets.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Simple Queue Service (SQS), which is used to decouple incoming jobs from pipeline processes.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Relational Database Service (Amazon RDS), which is used for automatic synchronization and failover.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon DynamoDB, a fast and flexible NoSQL database service, which is used to track incoming jobs, published assets, and users.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Elastic Transcoder, which is used to transcode audio and video to various resolutions.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon CloudSearch, which is used to support searching by free text or fields.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon Simple Notification Service (SNS), which is used to trigger the processing pipeline when new content is uploaded.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">AWS CloudFormation, which enables automated creation, updating, and destruction of AWS resources. InfoZen also used the Troposphere library, which enables the creation of objects via AWS CloudFormation using Python instead of hand-coded JSON—each object representing one AWS resource such as an instance, an Elastic IP (EIP) address, or a security group.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Amazon CloudWatch, which provides a monitoring service for AWS cloud resources and the applications running on AWS.</span></li></ul>\r\n\r\n<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-weight: bold;\">An Image and Video Library for the Future</span></span>\r\n<span style=\"color: rgb(97, 97, 97); \">Through its use of AWS, with support from InfoZen, NASA is making its vast wealth of pictures, videos, and audio files—previously in some 60 “collections” across NASA’s 10 centers—easily discoverable in one centralized location, delivering these benefits:<br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Easy Access to the Wonders of Space. The Image and Video Library automatically optimizes the user experience for each user’s particular device. It is also fully compliant with Section 508 of the Rehabilitation Act, which requires federal agencies to make their technology solutions accessible to people with disabilities. Captions can be turned on or off for videos played on the site, and text-based caption files can be downloaded for any video.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Built-in Scalability. All components of the NASA Image and Video Library are built to scale on demand, as needed to handle usage spikes. “On-demand scalability will be invaluable for events such as the solar eclipse that’s happening later this summer—both as we upload new media and as the public comes to view that content,” says Bryan Walls, Imagery Experts Deputy Program Manager at NASA.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Good Use of Taxpayer Dollars. By building its Image and Video Library in the cloud, NASA avoided the costs associated with deploying and maintaining server and storage hardware in-house. Instead, the agency can simply pay for the AWS resources it uses at any given time.</span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \"><br />While NASA’s new Image and Video Library delivers a wealth of new convenience and capabilities, for people like Grubbs and Walls, it’s just the beginning. <span style=\"font-style: italic;\">“We now have an agile, scalable foundation on which to do all kinds of amazing things,”</span> says Walls. <span style=\"font-style: italic;\">“Much like with the exploration of space, we’re just starting to imagine all that we can do with it.”</span></span>","alias":"aws-for-nasa","roi":0,"seo":{"title":"AWS for NASA","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \">Established in 1958, the National Aeronautics and Space Administration (NASA) has been working around the world—and off of it—for almost 60 years, trying to answer some basic questions: What’s out there in space? 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The agency is also responsible for the Launch Services Program which provides oversight of launch operations and countdown management for unmanned NASA launches.\r\nNASA science is focused on better understanding Earth through the Earth Observing System; advancing heliophysics through the efforts of the Science Mission Directorate's Heliophysics Research Program; exploring bodies throughout the Solar System with advanced robotic spacecraft missions such as New Horizons; and researching astrophysics topics, such as the Big Bang, through the Great Observatories and associated programs.\r\n\r\nSource: https://en.wikipedia.org/wiki/NASA","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.nasa.gov/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"NASA","keywords":"","description":" The National Aeronautics and Space Administration (NASA, /ˈnæsə/) is an independent agency of the United States Federal Government responsible for the civilian space program, as well as aeronautics and aerospace research.\r\nNASA was established in 1958, succee","og:title":"NASA","og:description":" The National Aeronautics and Space Administration (NASA, /ˈnæsə/) is an independent agency of the United States Federal Government responsible for the civilian space program, as well as aeronautics and aerospace research.\r\nNASA was established in 1958, succee","og:image":"https://old.roi4cio.com/uploads/roi/company/NASA.png"},"eventUrl":""},"supplier":{"id":5715,"title":"InfoZen","logoURL":"https://old.roi4cio.com/uploads/roi/company/infozen-logo.png","alias":"infozen","address":"","roles":[],"description":" InfoZen, a wholly-owned subsidiary of ManTech, is a transformational IT company that provides systems modernization, cloud solutions and DevOps supporting critical national missions with complex environments. Our solutions protect crucial infrastructure and support national security by enabling the information-based screening and risk assessment of millions of people. We constantly innovate our information and process technologies to not only solve technical IT challenges, but yield sustained improvement in business performance with minimal cost and risk. 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Today AWS offers about 70 cloud services deployed on the basis of more than a hundred of its own data centers located in the United States, Europe, Brazil, Singapore, Japan, and Australia. Services include computing power, secure storage, analytics, mobile applications, databases, IoT solutions, and more. Customers pay only for the services they consume, dynamically expanding or contracting cloud resources as needed.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\"><span lang=\"en\">Through</span></span> cloud computing, companies do not need to pre-plan the use of servers and other IT infrastructure and pay for all this for several weeks or months in advance. Instead, they can deploy hundreds or thousands of servers in minutes and achieve results quickly.\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Today, Amazon Web Services provides a highly reliable, scalable, infrastructure platform in the cloud that powers hundreds of thousands of organizations in every industry and government in nearly every country in the world.</span>","companyTypes":[],"products":{},"vendoredProductsCount":36,"suppliedProductsCount":36,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":18,"vendorImplementationsCount":20,"vendorPartnersCount":0,"supplierPartnersCount":4,"b4r":0,"categories":{},"companyUrl":"http://aws.amazon.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Amazon Web Services","keywords":"Amazon, services, known, computing, also, tools, Services, than","description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. 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It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and lets you run on Amazon’s proven computing environment. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing you to quickly scale capacity, both up and down, as your computing requirements change. Amazon EC2 changes the economics of computing by allowing you to pay only for capacity that you actually use. Amazon EC2 provides developers the tools to build failure resilient applications and isolate them from common failure scenarios.<br />\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span><br />\r\nELASTIC WEB-SCALE COMPUTING<br />\r\nAmazon EC2 enables you to increase or decrease capacity within minutes, not hours or days. You can commission one, hundreds, or even thousands of server instances simultaneously. You can also use Amazon EC2 Auto Scaling to maintain availability of your EC2 fleet and automatically scale your fleet up and down depending on its needs in order to maximize performance and minimize cost. To scale multiple services, you can use AWS Auto Scaling.<br />\r\nCOMPLETELY CONTROLLED<br />\r\nYou have complete control of your instances including root access and the ability to interact with them as you would any machine. You can stop any instance while retaining the data on the boot partition, and then subsequently restart the same instance using web service APIs. Instances can be rebooted remotely using web service APIs, and you also have access to their console output.<br />\r\nFLEXIBLE CLOUD HOSTING SERVICES<br />\r\nYou have the choice of multiple instance types, operating systems, and software packages. Amazon EC2 allows you to select a configuration of memory, CPU, instance storage, and the boot partition size that is optimal for your choice of operating system and application. For example, choice of operating systems includes numerous Linux distributions and Microsoft Windows Server.<br />\r\nINTEGRATED<br />\r\nAmazon EC2 is integrated with most AWS services such as Amazon Simple Storage Service (Amazon S3), Amazon Relational Database Service (Amazon RDS), and Amazon Virtual Private Cloud (Amazon VPC) to provide a complete, secure solution for computing, query processing, and cloud storage across a wide range of applications.<br />\r\nRELIABLE<br />\r\nAmazon EC2 offers a highly reliable environment where replacement instances can be rapidly and predictably commissioned. The service runs within Amazon’s proven network infrastructure and data centers. The Amazon EC2 Service Level Agreement commitment is 99.99% availability for each Amazon EC2 Region.<br />\r\nSECURE<br />\r\nCloud security at AWS is the highest priority. As an AWS customer, you will benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. Amazon EC2 works in conjunction with Amazon VPC to provide security and robust networking functionality for your compute resources.<br />\r\nINEXPENSIVE<br />\r\nAmazon EC2 passes on to you the financial benefits of Amazon’s scale. You pay a very low rate for the compute capacity you actually consume.<br />\r\nEASY TO START<br />\r\nThere are several ways to get started with Amazon EC2. You can use the AWS Management Console, the AWS Command Line Tools (CLI), or AWS SDKs. AWS is free to get started. ","shortDescription":"Amazon EC2 - Virtual Server Hosting\r\nAmazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon EC2","keywords":"Amazon, your, with, instances, computing, capacity, service, have","description":"Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain an","og:title":"Amazon EC2","og:description":"Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.\r\nAmazon EC2’s simple web service interface allows you to obtain an"},"eventUrl":"","translationId":108,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"},{"id":689,"title":"Amazon Web Services","alias":"amazon-web-services","description":"Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies and governments, on a metered pay-as-you-go basis. In aggregate, these cloud computing web services provide a set of primitive, abstract technical infrastructure and distributed computing building blocks and tools. One of these services is Amazon Elastic Compute Cloud, which allows users to have at their disposal a virtual cluster of computers, available all the time, through the Internet. AWS's version of virtual computers emulate most of the attributes of a real computer including hardware (CPU(s) &amp; GPU(s) for processing, local/RAM memory, hard-disk/SSD storage); a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, CRM, etc.\r\nThe AWS technology is implemented at server farms throughout the world, and maintained by the Amazon subsidiary. Fees are based on a combination of usage, the hardware/OS/software/networking features chosen by the subscriber, required availability, redundancy, security, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. As part of the subscription agreement, Amazon provides security for subscribers' system. AWS operates from many global geographical regions including 6 in North America.\r\nIn 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. The most popular include Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Most services are not exposed directly to end users, but instead offer functionality through APIs for developers to use in their applications. Amazon Web Services' offerings are accessed over HTTP, using the REST architectural style and SOAP protocol.\r\nAmazon markets AWS to subscribers as a way of obtaining large scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2017, AWS owns a dominant 34% of all cloud (IaaS, PaaS) while the next three competitors Microsoft, Google, and IBM have 11%, 8%, 6% respectively according to Synergy Group.","materialsDescription":"<span style=\"font-weight: bold;\">What is &quot;Amazon Web Services&quot; (AWS)?</span>\r\nWith Amazon Web Services (AWS), organizations can flexibly deploy storage space and computing capacity into Amazon's data centers without having to maintain their own hardware. A big advantage is that the infrastructure covers all dimensions for cloud computing. Whether it's video sharing, high-resolution photos, print data, or text documents, AWS can deliver IT resources on-demand, over the Internet, at a cost-per-use basis. The service exists since 2006 as a wholly owned subsidiary of Amazon Inc. The idea arose from the extensive experience with Amazon.com and the own need for platforms for web services in the cloud.\r\n<span style=\"font-weight: bold;\">What is Cloud Computing?</span>\r\nCloud Computing is a service that gives you access to expert-managed technology resources. The platform in the cloud provides the infrastructure (eg computing power, storage space) that does not have to be installed and configured in contrast to the hardware you have purchased yourself. Cloud computing only pays for the resources that are used. For example, a web shop can increase its computing power in the Christmas business and book less in &quot;weak&quot; months.\r\nAccess is via the Internet or VPN. There are no ongoing investment costs after the initial setup, but resources such as Virtual servers, databases or storage services are charged only after they have been used.\r\n<span style=\"font-weight: bold;\">Where is my data on Amazon AWS?</span>\r\nThere are currently eight Amazon Data Centers (AWS Regions) in different regions of the world. For each Amazon AWS resource, only the customer can decide where to use or store it. German customers typically use the data center in Ireland, which is governed by European law.\r\n<span style=\"font-weight: bold;\">How safe is my data on Amazon AWS?</span>\r\nThe customer data is stored in a highly secure infrastructure. Safety measures include, but are not limited to:\r\n<ul><li>Protection against DDos attacks (Distributed Denial of Service)</li><li>Defense against brute-force attacks on AWS accounts</li><li>Secure access: The access options are made via SSL.</li><li> Firewall: Output and access to the AWS data can be controlled.</li><li>Encrypted Data Storage: Data can be encrypted with Advanced Encryption Standard (AES) 256.</li><li>Certifications: Regular security review by independent certifications that AWS has undergone.</li></ul>\r\nEach Amazon data center (AWS region) consists of at least one Availability Zone. Availability Zones are stand-alone sub-sites that have been designed to be isolated from faults in other Availability Zones (independent power and data supply). Certain AWS resources, such as Database Services (RDS) or Storage Services (S3) automatically replicate your data within the AWS region to the different Availability Zones.\r\nAmazon AWS has appropriate certifications such as ISO27001 and has implemented a comprehensive security concept for the operation of its data center.\r\n<span style=\"font-weight: bold;\">Do I have to worry about hardware on Amazon AWS?</span>\r\nNo, all Amazon AWS resources are virtualized. Only Amazon takes care of the replacement and upgrade of hardware.\r\nNormally, you will not get anything out of defective hardware because defective storage media are exchanged by Amazon and since your data is stored multiple times redundantly, there is usually no problem either.\r\nIncidentally, if your chosen resources do not provide enough performance, you can easily get more CPU power from resources by just a few mouse clicks. You do not have to install anything new, just reboot your virtual machine or virtual database instance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Amazon_Web_Services.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1238,"logo":false,"scheme":false,"title":"Amazon S3","vendorVerified":0,"rating":"3.00","implementationsCount":7,"suppliersCount":0,"alias":"amazon-s3","companyTypes":[],"description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of use cases, such as websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features so you can organize your data and configure finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world.\r\n\r\n<span style=\"font-weight: bold; \">Main benefits:</span><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \"><br /></span></span>\r\n<span style=\"font-weight: bold; \">Industry-leading performance, scalability, availability, and durability</span>\r\nScale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% of data durability because it automatically creates and stores copies of all S3 objects across multiple systems. This means your data is available when needed and protected against failures, errors, and threats.\r\n<span style=\"font-weight: bold; \">Wide range of cost-effective storage classes</span>\r\nSave costs without sacrificing performance by storing data across the S3 Storage Classes, which support different data access levels at corresponding rates. You can use S3 Storage Class Analysis to discover data that should move to a lower-cost storage class based on access patterns, and configure an S3 Lifecycle policy to execute the transfer. You can also store data with changing or unknown access patterns in S3 Intelligent-Tiering, which tiers objects based on changing access patterns and automatically delivers cost savings.\r\n<span style=\"font-weight: bold; \">Unmatched security, compliance, and audit capabilities</span>\r\nStore your data in Amazon S3 and secure it from unauthorized access with encryption features and access management tools. You can also use Amazon Macie to identify sensitive data stored in your S3 buckets and detect irregular access requests. Amazon S3 maintains compliance programs, such as PCI-DSS, HIPAA/HITECH, FedRAMP, EU Data Protection Directive, and FISMA, to help you meet regulatory requirements. AWS also supports numerous auditing capabilities to monitor access requests to your S3 resources.\r\n<span style=\"font-weight: bold; \">Management tools for granular data control</span>\r\nClassify, manage, and report on your data using features, such as: S3 Storage Class Analysis to analyze access patterns; S3 Lifecycle policies to transfer objects to lower-cost storage classes; S3 Cross-Region Replication to replicate data into other regions; S3 Object Lock to apply retention dates to objects and protect them from deletion; and S3 Inventory to get visbility into your stored objects, their metadata, and encryption status. You can also use S3 Batch Operations to change object properties and perform storage management tasks for billions of objects. Since Amazon S3 works with AWS Lambda, you can log activities, define alerts, and automate workflows without managing additional infrastructure.\r\n<span style=\"font-weight: bold; \">Query-in-place services for analytics</span>\r\nRun big data analytics across your S3 objects (and other data sets in AWS) with our query-in-place services. Use Amazon Athena to query S3 data with standard SQL expressions and Amazon Redshift Spectrum to analyze data that is stored across your AWS data warehouses and S3 resources. You can also use S3 Select to retrieve subsets of object metadata, instead of the entire object, and improve query performance by up to 400%.\r\n<span style=\"font-weight: bold; \">Most supported cloud storage service</span>\r\nStore and protect your data in Amazon S3 by working with a partner from the AWS Partner Network (APN) — the largest community of technology and consulting cloud services providers. The APN recognizes migration partners that transfer data to Amazon S3 and storage partners that offer S3-integrated solutions for primary storage, backup and restore, archive, and disaster recovery. You can also purchase an AWS-integrated solution directly from the AWS Marketplace, which lists of hundreds storage-specific offerings.","shortDescription":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon S3","keywords":"data, Amazon, with, storage, that, from, most, cloud","description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data f","og:title":"Amazon S3","og:description":"Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data f"},"eventUrl":"","translationId":1238,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1242,"logo":false,"scheme":false,"title":"Amazon Relational Database Service (RDS)","vendorVerified":0,"rating":"2.00","implementationsCount":4,"suppliersCount":0,"alias":"amazon-relational-database-service-rds","companyTypes":[],"description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching and backups. It frees you to focus on your applications so you can give them the fast performance, high availability, security and compatibility they need.\r\nAmazon RDS is available on several database instance types - optimized for memory, performance or I/O - and provides you with six familiar database engines to choose from, including Amazon Aurora, PostgreSQL, MySQL, MariaDB, Oracle, and Microsoft SQL Server. You can use the AWS Database Migration Service to easily migrate or replicate your existing databases to Amazon RDS.\r\n<span style=\"font-weight: bold;\">Easy to Administer</span>\r\nAmazon RDS makes it easy to go from project conception to deployment. Use the AWS Management Console, the AWS RDS Command-Line Interface, or simple API calls to access the capabilities of a production-ready relational database in minutes. No need for infrastructure provisioning, and no need for installing and maintaining database software.\r\n<span style=\"font-weight: bold;\">Highly Scalable</span>\r\nYou can scale your database's compute and storage resources with only a few mouse clicks or an API call, often with no downtime. Many Amazon RDS engine types allow you to launch one or more Read Replicas to offload read traffic from your primary database instance.\r\n<span style=\"font-weight: bold;\">Available and Durable</span>\r\nAmazon RDS runs on the same highly reliable infrastructure used by other Amazon Web Services. When you provision a Multi-AZ DB Instance, Amazon RDS synchronously replicates the data to a standby instance in a different Availability Zone (AZ). Amazon RDS has many other features that enhance reliability for critical production databases, including automated backups, database snapshots, and automatic host replacement.\r\n<span style=\"font-weight: bold;\">Fast</span>\r\nAmazon RDS supports the most demanding database applications. You can choose between two SSD-backed storage options: one optimized for high-performance OLTP applications, and the other for cost-effective general-purpose use. In addition, Amazon Aurora provides performance on par with commercial databases at 1/10th the cost.\r\n<span style=\"font-weight: bold;\">Secure</span>\r\nAmazon RDS makes it easy to control network access to your database. Amazon RDS also lets you run your database instances in Amazon Virtual Private Cloud (Amazon VPC), which enables you to isolate your database instances and to connect to your existing IT infrastructure through an industry-standard encrypted IPsec VPN. Many Amazon RDS engine types offer encryption at rest and encryption in transit.\r\n<span style=\"font-weight: bold;\">Inexpensive</span>\r\nYou pay very low rates and only for the resources you actually consume. In addition, you benefit from the option of On-Demand pricing with no up-front or long-term commitments, or even lower hourly rates via our Reserved Instance pricing.","shortDescription":"Amazon Relational Database Service (RDS) is a managed relational database service with a choice of six popular database engines. Set up, operate, and scale a relational database in the cloud with just a few clicks.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Relational Database Service (RDS)","keywords":"Amazon, database, your, with, from, instance, types, infrastructure","description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning","og:title":"Amazon Relational Database Service (RDS)","og:description":"Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning"},"eventUrl":"","translationId":1242,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":239,"title":"Relational Database Management Systems","alias":"relational-database-management-systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1246,"logo":false,"scheme":false,"title":"Amazon Elastic Load Balancing (ELB)","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"alias":"amazon-elastic-load-balancing-elb","companyTypes":[],"description":"Elastic Load Balancing automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses. It can handle the varying load of your application traffic in a single Availability Zone or across multiple Availability Zones. Elastic Load Balancing offers three types of load balancers that all feature the high availability, automatic scaling, and robust security necessary to make your applications fault tolerant. \r\n\r\n<span style=\"font-weight: bold; \">Elastic Load Balancing Products</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Application Load Balancer</span></span>\r\nApplication Load Balancer is best suited for load balancing of HTTP and HTTPS traffic and provides advanced request routing targeted at the delivery of modern application architectures, including microservices and containers. Operating at the individual request level (Layer 7), Application Load Balancer routes traffic to targets within Amazon Virtual Private Cloud (Amazon VPC) based on the content of the request.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Network Load Balancer</span></span>\r\nNetwork Load Balancer is best suited for load balancing of TCP traffic where extreme performance is required. Operating at the connection level (Layer 4), Network Load Balancer routes traffic to targets within Amazon Virtual Private Cloud (Amazon VPC) and is capable of handling millions of requests per second while maintaining ultra-low latencies. Network Load Balancer is also optimized to handle sudden and volatile traffic patterns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Classic Load Balancer</span></span>\r\nClassic Load Balancer provides basic load balancing across multiple Amazon EC2 instances and operates at both the request level and connection level. Classic Load Balancer is intended for applications that were built within the EC2-Classic network.\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span>\r\n<span style=\"font-weight: bold; \">Highly Available</span>\r\nElastic Load Balancing automatically distributes incoming traffic across multiple targets – Amazon EC2 instances, containers, and IP addresses – in multiple Availability Zones and ensures only healthy targets receive traffic. Elastic Load Balancing can also load balance across a Region, routing traffic to healthy targets in different Availability Zones.\r\n<span style=\"font-weight: bold; \">Secure</span>\r\nElastic Load Balancing works with Amazon Virtual Private Cloud (VPC) to provide robust security features, including integrated certificate management and SSL decryption. Together, they give you the flexibility to centrally manage SSL settings and offload CPU intensive workloads from your applications.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\r\n<span style=\"font-weight: bold; \">Elastic</span>\r\nElastic Load Balancing is capable of handling rapid changes in network traffic patterns. Additionally, deep integration with Auto Scaling ensures sufficient application capacity to meet varying levels of application load without requiring manual intervention.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;\r\n<span style=\"font-weight: bold; \">Flexible</span>\r\nElastic Load Balancing also allows you to use IP addresses to route requests to application targets. This offers you flexibility in how you virtualize your application targets, allowing you to host more applications on the same instance. This also enables these applications to have individual security groups and use the same network port to further simplify inter-application communication in microservices based architecture.\r\n<span style=\"font-weight: bold; \">Robust Monitoring and Auditing</span>\r\nElastic Load Balancing allows you to monitor your applications and their performance in real time with Amazon CloudWatch metrics, logging, and request tracing. This improves visibility into the behavior of your applications, uncovering issues and identifying performance bottlenecks in your application stack at the granularity of an individual request.\r\n<span style=\"font-weight: bold; \">Hybrid Load Balancing</span>\r\nElastic Load Balancing offers ability to load balance across AWS and on-premises resources using the same load balancer. This makes it easy for you to migrate, burst, or failover on-premises applications to the cloud.","shortDescription":"Amazon Elastic Load Balancing - Achieve fault tolerance for any application by ensuring scalability, performance, and security.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Elastic Load Balancing (ELB)","keywords":"Load, Balancing, Elastic, traffic, Amazon, Balancer, load, applications","description":"Elastic Load Balancing automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses. It can handle the varying load of your application traffic in a single Availability Zone or acros","og:title":"Amazon Elastic Load Balancing (ELB)","og:description":"Elastic Load Balancing automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses. It can handle the varying load of your application traffic in a single Availability Zone or acros"},"eventUrl":"","translationId":1246,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":443,"title":"Application Delivery Controller (load balancer) - appliance","alias":"application-delivery-controller-load-balancer-appliance","description":" Application Delivery Controllers are the next generation of load balancers, and are typically located between the firewall/router and the web server farm. An application delivery controller is a network device that helps sites direct user traffic to remove excess load from two or more servers. In addition to providing Layer 4 load balancing, ADCs can manage Layer 7 for content switching, and also provide SSL offload and acceleration. They tend to offer more advanced features such as content redirection as well as server health monitoring. An Application delivery controller may also be known as a Web switch, URL switch, Web content switch, content switch and Layer 7 switch.\r\nToday, advanced application delivery controllers and intelligent load balancers are not only affordable, but the consolidation of Layer 4-7 load balancing and content switching, and server offload capabilities such as SSL, data caching and compression provides companies with cost-effective out-of-the-box infrastructure.\r\nFor enterprise organizations (companies with 1,000 or more employees), integrating best-of-breed network infrastructure is commonplace. However best-of-breed does not equate with deploying networks with enterprise-specific features and expensive products, but rather, deploying products that are purpose-built, with the explicit features, performance, reliability and scalability created specifically for the companies of all sizes.\r\nIn general, businesses of all sizes are inclined to purchase “big brand” products. However, smaller vendors that offer products within the same category can provide the optimal performance, features and reliability required, with the same benefits - at a lower cost.\r\nFor the enterprise market, best-of-breed comes with a high Total Cost of Ownership (TCO), since deploying products from various manufacturers requires additional training, maintenance and support. Kemp can help SMBs lower their TCO, and help them build reliable, high performance and scalable web and application infrastructure. Kemp products have a high price/performance value for SMBs. Our products are purpose-built for SMB businesses for dramatically less than the price of “big name” ADC and SLB vendors who are developing features that enterprise customers might use.","materialsDescription":" <span style=\"font-weight: bold;\">What are application delivery controllers?</span>\r\nApplication Delivery Controllers (ADCs) are the next stage in the development of server load balancing solutions. ADCs allow you to perform not only the tasks of balancing user requests between servers, but also incorporate mechanisms that increase the performance, security and resiliency of applications, as well as ensure their scalability.\r\n<span style=\"font-weight: bold;\">And what other possibilities do application controllers have?</span>\r\nIn addition to the function of uniform distribution of user requests, application delivery controllers have many other interesting features. They can provide around-the-clock availability of services, improve web application performance up to five times, reduce risks when launching new services, protect confidential data, and publish internal applications to the outside with secure external access (a potential replacement for outgoing Microsoft TMG).\r\nOne of the most important functions of application delivery controllers, which distinguish them from simple load balancers, is the presence of a functional capable of processing information issued to the user based on certain rules.\r\n<span style=\"font-weight: bold;\">What are the prerequisites for implementing application delivery controllers in a particular organization?</span>\r\nA number of factors can determine the criteria for deciding whether to implement application controllers in your organization. First, this is the poor performance of web services, which is a long download of content, frequent hangs and crashes. Secondly, such a prerequisite can be interruptions in the work of services and communication channels, expressed in failures in the transmitting and receiving equipment that ensures the operation of the data transmission network, as well as failures in the operation of servers.\r\nIn addition, it is worth thinking about implementing application delivery controllers if you use Microsoft TMG or Cisco ACE products, since they are no longer supported by the manufacturer. A prerequisite for the implementation of ADC may be the launch of new large web projects, since this process will inevitably entail the need to ensure the operability of this web project with the maintenance of high fault tolerance and performance.\r\nAlso, controllers are needed when you need to provide fault tolerance, continuous availability and high speed of applications that are consolidated in the data center. A similar situation arises when it is necessary to build a backup data center: here you also need to ensure fault tolerance between several data centers located in different cities.\r\n<span style=\"font-weight: bold;\">What are the prospects for the introduction of application controllers in Russia and in the world?</span>\r\nGartner's research shows that there have recently been marked changes in the market for products that offer load balancing mechanisms. In this segment, user demand shifts from servers implementing a simple load balancing mechanism to devices offering richer functionality.\r\nGartner: “The era of load balancing has long gone, and companies need to focus on products that offer richer application delivery functionality.”\r\nIn Russia, due to the specifics of the internal IT market, application controllers are implemented mainly because of the presence of some specific functionality, and not because of the comprehensive solution for delivering applications in general, which this product offers. The main task for which application delivery controllers are now most often sold is the same load balancing function as before.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Application_Delivery_Controller_load_balancer_appliance.png"},{"id":321,"title":"Workload Scheduling and Automation Software","alias":"workload-scheduling-and-automation-software","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workload_Scheduling_and_Automation_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1252,"logo":false,"scheme":false,"title":"Amazon CloudWatch","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"alias":"amazon-cloudwatch","companyTypes":[],"description":"Amazon CloudWatch is a monitoring and management service built for developers, system operators, site reliability engineers (SRE), and IT managers. CloudWatch provides you with data and actionable insights to monitor your applications, understand and respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. CloudWatch collects monitoring and operational data in the form of logs, metrics, and events, providing you with a unified view of AWS resources, applications and services that run on AWS, and on-premises servers. You can use CloudWatch to set high resolution alarms, visualize logs and metrics side by side, take automated actions, troubleshoot issues, and discover insights to optimize your applications, and ensure they are running smoothly.\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span><br />\r\n<span style=\"font-weight: bold;\">Access all your data from a single platform</span><br />\r\nModern applications are distributed (that is, they run on microservices architectures) and generate lots of data in the form of metrics, logs, and more. You need a way to easily collect, access, and correlate these data points from individual sources in silos (server, network, database, etc.) to effectively monitor applications and infrastructure resources. Amazon CloudWatch enables you to collect metrics and logs from all your AWS resources, applications, and services that run on AWS and on-premises servers, helping you break down data silos so you can easily gain system-wide visibility.<br />\r\n<span style=\"font-weight: bold;\">Easiest way to collect custom and granular metrics for AWS resources</span><br />\r\nMonitoring your AWS resources is easy with Amazon CloudWatch. CloudWatch is natively integrated with more than 70 AWS services such as Amazon EC2, Amazon DynamoDB, Amazon S3, Amazon ECS, AWS Lambda, Amazon API Gateway, etc. that automatically publish detailed 1-minute metrics and custom metrics with up to 1-second granularity. You can use AWS Systems Manager to install a CloudWatch Agent, or you can use the CloudWatch API to easily collect, publish, and store this data in CloudWatch.<br />\r\n<span style=\"font-weight: bold;\">Visibility across your applications, infrastructure, and services</span><br />\r\nGaining visibility across your distributed stack means correlating and visualizing metrics and logs to quickly pinpoint and resolve issues. With Amazon CloudWatch, you can visualize key metrics like CPU utilization and memory. You can also correlate a log pattern, e.g. error to a specific metric to quickly get the context and go from diagnosing the problem to understanding the root cause.<br />\r\n<span style=\"font-weight: bold;\">Improve total cost of ownership</span><br />\r\nAmazon CloudWatch enables you to set high resolution alarms and take automated actions. This means freeing up important resources to focus on adding business value. For example, you can get alerted on Amazon EC2 instances and set up Auto Scaling to add or remove instances. You can also execute automated responses to detect and shut down unused EC2 resources, reducing billing overages and improving resource optimization.<br />\r\n<span style=\"font-weight: bold;\">Optimize applications and operational resources</span><br />\r\nYou need a unified operational view, real-time granular data, and historical reference to optimize performance and resource utilization. With Amazon CloudWatch, you get enhanced monitoring with 1-second granularity and up to 15 months of metrics storage and retention. You can also leverage native CloudWatch features, such as Metric Math, to perform calculations on your metric data. For example, you can aggregate usage across an entire fleet of EC2 instances to derive operational and utilization insights.<br />\r\n<span style=\"font-weight: bold;\">Derive actionable insights from logs</span><br />\r\nAmazon CloudWatch Logs Insights enables you to explore, analyze, and visualize your logs instantly, allowing you to troubleshoot operational problems with ease. With Logs Insights, you only pay for the queries you run. Logs Insights scales with your log volume and query complexity giving you answers in seconds. In addition, you can publish log-based metrics, create alarms, and correlate logs and metrics together in CloudWatch Dashboards for complete operational visibility.","shortDescription":"Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon CloudWatch","keywords":"Amazon, CloudWatch, metrics, your, data, such, instances, frequency","description":"Amazon CloudWatch is a monitoring and management service built for developers, system operators, site reliability engineers (SRE), and IT managers. CloudWatch provides you with data and actionable insights to monitor your applications, understand and respond t","og:title":"Amazon CloudWatch","og:description":"Amazon CloudWatch is a monitoring and management service built for developers, system operators, site reliability engineers (SRE), and IT managers. CloudWatch provides you with data and actionable insights to monitor your applications, understand and respond t"},"eventUrl":"","translationId":1252,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1254,"logo":false,"scheme":false,"title":"Amazon Simple Notification Service (SNS)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"alias":"amazon-simple-notification-service-sns","companyTypes":[],"description":"Amazon Simple Notification Service (SNS) is a highly available, durable, secure, fully managed pub/sub messaging service that enables you to decouple microservices, distributed systems, and serverless applications. Amazon SNS provides topics for high-throughput, push-based, many-to-many messaging. Using Amazon SNS topics, your publisher systems can fan out messages to a large number of subscriber endpoints for parallel processing, including Amazon SQS queues, AWS Lambda functions, and HTTP/S webhooks. Additionally, SNS can be used to fan out notifications to end users using mobile push, SMS, and email.\r\nYou can get started with Amazon SNS in minutes by using the AWS Management Console, AWS Command Line Interface (CLI), or AWS Software Development Kit (SDK).\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">FEATURES:</span></span>\r\n<span style=\"font-weight: bold; \">Event Sources and Destinations</span>\r\nEvent-driven computing is a model in which subscriber services automatically perform work in response to events triggered by publisher services. This paradigm can be applied to automate workflows while decoupling the services that collectively and independently work to fulfil these workflows.\r\nAmazon SNS is an event-driven computing hub that has native integration with a wide variety of AWS event sources (including Amazon EC2, Amazon S3, and Amazon RDS) and AWS event destinations (including Amazon SQS, and Lambda).\r\nThe full set of Amazon SNS event sources includes the following services:\r\n<ul><li><span style=\"font-weight: bold; \">Compute:</span> Amazon EC2 Auto Scaling, AWS Elastic Beanstalk, AWS Lambda, Elastic Load Balancing</li><li><span style=\"font-weight: bold; \">Storage:</span> Amazon Elastic File System, Amazon Glacier, Amazon Simple Storage Service, AWS Snowball</li><li><span style=\"font-weight: bold; \">Database:</span> Amazon DynamoDB, Amazon ElastiCache, Amazon Redshift, Amazon Relational Database Service, AWS Database Migration Service</li><li><span style=\"font-weight: bold; \">Networking:</span> Amazon Route 53, Amazon VPC, AWS Direct Connect</li><li><span style=\"font-weight: bold; \">Developer Tools:</span> AWS CodeBuild, AWS CodeCommit, AWS CodeDeploy, AWS CodePipeline</li><li><span style=\"font-weight: bold; \">Management Tools:</span> Amazon CloudWatch Alarms, Amazon CloudWatch Events, AWS CloudFormation, AWS CloudTrail, AWS Config</li><li><span style=\"font-weight: bold; \">Customer Engagement:</span> Amazon Pinpoint, Amazon Simple Email Service</li><li><span style=\"font-weight: bold; \">Analytics:</span> AWS Data Pipeline</li><li><span style=\"font-weight: bold; \">Security, Identity and Compliance:</span> Amazon Inspector</li><li><span style=\"font-weight: bold; \">Media:</span> Amazon Elastic Transcoder</li><li><span style=\"font-weight: bold; \">Internet of Things:</span> AWS IoT</li></ul>\r\nAmazon SNS can filter and fanout events to the following destinations to support event-driven computing use cases:\r\n<ul><li>Amazon Simple Queue Service</li><li>AWS Lambda</li><li>Webhook (HTTP/S)</li></ul>\r\n<span style=\"font-weight: bold; \">Message Filtering</span>\r\nMessage filtering empowers the subscriber to create a filter policy so that it only gets the notifications it is interested in, as opposed to receiving every single message posted to the topic. Additionally, you may monitor your Amazon SNS message filtering activity with Amazon CloudWatch and manage Amazon SNS filter policies with AWS CloudFormation.\r\n<span style=\"font-weight: bold; \">Message Fanout</span>\r\nMessage fanout occurs when a message is sent to a topic and then replicated and pushed to multiple endpoints. Fanout provides asynchronous event notifications, which in turn allows for parallel processing.\r\n<span style=\"font-weight: bold; \">Message Encryption</span>\r\nAmazon SNS provides encrypted topics to protect your messages from unauthorized and anonymous access. When you publish messages to encrypted topics, Amazon SNS immediately encrypts your messages. The encryption takes place on the server, using a 256-bit AES-GCM algorithm and a customer master key (CMK) issued with AWS Key Management Service (KMS). The messages are stored in encrypted form and decrypted as they are delivered to subscribing endpoints (Amazon SQS queues, AWS Lambda functions, HTTP/S webhooks).\r\n<span style=\"font-weight: bold; \">Message Privacy</span>\r\nAmazon SNS supports VPC Endpoints (VPCE) via AWS PrivateLink. You can use VPC Endpoints to privately publish messages to Amazon SNS topics, from an Amazon Virtual Private Cloud (VPC), without traversing the public internet. This feature brings additional security, helps promote data privacy, and aligns with assurance programs.\r\nWhen you use AWS PrivateLink, you don’t need to set up an Internet Gateway (IGW), Network Address Translation (NAT) device, or Virtual Private Network (VPN) connection. You don’t need to use public IP addresses, either.\r\n<span style=\"font-weight: bold; \">Mobile Notifications</span>\r\nAmazon SNS mobile notifications make it simple and cost-effective to fanout mobile push notifications to iOS, Android, Fire OS, Windows and Baidu-based devices. You can also use SNS to fanout text messages (SMS) to 200+ countries and fanout email messages (SMTP).\r\nAlternatively, if your use case can benefit from advanced user engagement and retention features such as mobile notification templates, delivery schedules, targeted customer segments, campaigns, analytics, and A/B testing, then Amazon Pinpoint is the recommended AWS service to support your mobile messaging use case.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS:</span></span>\r\n<span style=\"font-weight: bold; \">Reliably deliver messages with durability</span>\r\nAmazon SNS uses cross availability zone message storage to provide high message durability. Running within Amazon’s proven network infrastructure and datacenters, Amazon SNS topics are available whenever your applications need them. All messages published to Amazon SNS are stored redundantly across multiple geographically separated servers and data centers. Amazon SNS reliably delivers messages to all valid AWS endpoints, such as Amazon SQS queues and AWS Lambda functions.\r\n<span style=\"font-weight: bold; \">Automatically scale your workload</span>\r\nAmazon SNS leverages the proven AWS cloud to dynamically scale with your application. Amazon SNS is a fully managed service, taking care of the heavy lifting related to capacity planning, provisioning, monitoring, and patching. The service is designed to handle high-throughput, bursty traffic patterns. Moreover, there is no upfront cost, and no need to acquire, install, configure, or upgrade messaging software.\r\n<span style=\"font-weight: bold; \">Simplify your architecture with Message Filtering</span>\r\nAmazon SNS helps you simplify your pub/sub messaging architecture by offloading the message filtering logic from your subscriber systems, and message routing logic from your publisher systems. With Amazon SNS message filtering, subscribing endpoints receive only the messages of interest, instead of all messages published to the topic. Amazon CloudWatch gives visibility into your filtering activity, and AWS CloudFormation enables you to deploy subscription filter policies in an automated and secure manner.\r\n<span style=\"font-weight: bold; \">Keep messages private and secure</span>\r\nAmazon SNS topic owners can keep sensitive data secure by setting topic policies that restrict who can publish and subscribe to a topic. Amazon SNS also ensures that data is encrypted in transit by applying Amazon ATS certificates to support its HTTPS API, and can also encrypt data at rest by using AWS KMS keys. Additionally, using AWS PrivateLink, you can privately publish messages to Amazon SNS topics from your Amazon VPC subnets without traversing the public Internet. Amazon SNS can also support use cases in regulated markets, and is in-scope with compliance programs, including HIPAA, PCI, ISO, FIPS, SOC and FedRAMP.","shortDescription":"Amazon Simple Notification Service (SNS) is a fully managed pub/sub messaging for microservices, distributed systems, and serverless applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Simple Notification Service (SNS)","keywords":"Amazon, messages, notifications, push, your, using, applications, scale","description":"Amazon Simple Notification Service (SNS) is a highly available, durable, secure, fully managed pub/sub messaging service that enables you to decouple microservices, distributed systems, and serverless applications. Amazon SNS provides topics for high-throug","og:title":"Amazon Simple Notification Service (SNS)","og:description":"Amazon Simple Notification Service (SNS) is a highly available, durable, secure, fully managed pub/sub messaging service that enables you to decouple microservices, distributed systems, and serverless applications. Amazon SNS provides topics for high-throug"},"eventUrl":"","translationId":1254,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3158,"logo":false,"scheme":false,"title":"Amazon Simple Queue Service (SQS)","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"alias":"amazon-simple-queue-service-sqs","companyTypes":[],"description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operating message oriented middleware, and empowers developers to focus on differentiating work. Using SQS, you can send, store, and receive messages between software components at any volume, without losing messages or requiring other services to be available. Get started with SQS in minutes using the AWS console, Command Line Interface or SDK of your choice, and three simple commands.\r\nSQS offers two types of message queues. Standard queues offer maximum throughput, best-effort ordering, and at-least-once delivery. SQS FIFO queues are designed to guarantee that messages are processed exactly once, in the exact order that they are sent.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">FEATURES:</span></span>\r\n<span style=\"font-weight: bold; \">Queue types</span>\r\nAmazon SQS offers two queue types for different application requirements:\r\n<span style=\"font-weight: bold; \">Standard Queues</span>\r\n<span style=\"font-weight: bold; \">Unlimited Throughput:</span> Standard queues support a nearly unlimited number of transactions per second (TPS) per API action.\r\n<span style=\"font-weight: bold; \">At-Least-Once Delivery:</span> A message is delivered at least once, but occasionally more than one copy of a message is delivered.\r\n<span style=\"font-weight: bold; \">Best-Effort Ordering:</span> Occasionally, messages might be delivered in an order different from which they were sent.\r\nYou can use standard message queues in many scenarios, as long as your application can process messages that arrive more than once and out of order, for example:\r\n<ul><li>Decouple live user requests from intensive background work: Let users upload media while resizing or encoding it.</li><li>Allocate tasks to multiple worker nodes: Process a high number of credit card validation requests.</li><li>Batch messages for future processing: Schedule multiple entries to be added to a database.</li></ul>\r\n<span style=\"font-weight: bold; \">FIFO Queues</span>\r\n<span style=\"font-weight: bold; \">High Throughput:</span> By default, FIFO queues support up to 300 messages per second (300 send, receive, or delete operations per second). When you batch 10 messages per operation (maximum), FIFO queues can support up to 3,000 messages per second.\r\n<span style=\"font-weight: bold; \">Exactly-Once Processing:</span> A message is delivered once and remains available until a consumer processes and deletes it. Duplicates aren't introduced into the queue.\r\n<span style=\"font-weight: bold; \">First-In-First-Out Delivery:</span> The order in which messages are sent and received is strictly preserved (i.e. First-In-First-Out).\r\nFIFO queues are designed to enhance messaging between applications when the order of operations and events is critical, or where duplicates can't be tolerated, for example:\r\n<ul><li>Ensure that user-entered commands are executed in the right order.</li><li>Display the correct product price by sending price modifications in the right order.</li><li>Prevent a student from enrolling in a course before registering for an account.</li></ul>\r\n<span style=\"font-weight: bold; \">Functionality</span>\r\n<ul><li><span style=\"font-weight: bold; \">Unlimited queues and messages:</span> Create unlimited Amazon SQS queues with an unlimited number of message in any region</li><li><span style=\"font-weight: bold; \">Payload Size:</span> Message payloads can contain up to 256KB of text in any format. Each 64KB ‘chunk’ of payload is billed as 1 request. For example, a single API call with a 256KB payload will be billed as four requests. To send messages larger than 256KB, you can use the Amazon SQS Extended Client Library for Java, which uses Amazon S3 to store the message payload. A reference to the message payload is sent using SQS.</li><li><span style=\"font-weight: bold; \">Batches:</span> Send, receive, or delete messages in batches of up to 10 messages or 256KB. Batches cost the same amount as single messages, meaning SQS can be even more cost effective for customers that use batching.</li><li><span style=\"font-weight: bold; \">Long polling:</span> Reduce extraneous polling to minimize cost while receiving new messages as quickly as possible. When your queue is empty, long-poll requests wait up to 20 seconds for the next message to arrive. Long poll requests cost the same amount as regular requests.</li><li><span style=\"font-weight: bold; \">Retain messages in queues for up to 14 days.</span></li><li><span style=\"font-weight: bold; \">Send and read messages simultaneously.</span></li><li><span style=\"font-weight: bold; \">Message locking:</span> When a message is received, it becomes “locked” while being processed. This keeps other computers from processing the message simultaneously. If the message processing fails, the lock will expire and the message will be available again.</li><li><span style=\"font-weight: bold; \">Queue sharing:</span> Securely share Amazon SQS queues anonymously or with specific AWS accounts. Queue sharing can also be restricted by IP address and time-of-day.</li><li><span style=\"font-weight: bold; \">Server-side encryption (SSE):</span> Protect the contents of messages in Amazon SQS queues using keys managed in the AWS Key Management Service (AWS KMS). SSE encrypts messages as soon as Amazon SQS receives them. The messages are stored in encrypted form and Amazon SQS decrypts messages only when they are sent to an authorized consumer.</li><li><span style=\"font-weight: bold; \">Dead Letter Queues (DLQ):</span> Handle messages that have not been successfully processed by a consumer with Dead Letter Queues. When the maximum receive count is exceeded for a message it will be moved to the DLQ associated with the original queue. Set up separate consumer processes for DLQs which can help analyze and understand why messages are getting stuck. DLQs must be of the same type as the source queue (standard or FIFO).</li></ul>\r\n<span style=\"font-weight: bold; \">Using Amazon SQS with other AWS infrastructure web services</span>\r\nAmazon SQS message queuing can be used with other AWS Services such as Redshift, DynamoDB, RDS, EC2, ECS, Lambda, and S3, to make distributed applications more scalable and reliable. Below are some common design patterns:\r\n<ul><li><span style=\"font-weight: bold; \">Work Queues:</span> Decouple components of a distributed application that may not all process the same amount of work simultaneously.</li><li><span style=\"font-weight: bold; \">Buffer and Batch Operations:</span> Add scalability and reliability to your architecture, and smooth out temporary volume spikes without losing messages or increasing latency.</li><li><span style=\"font-weight: bold; \">Request Offloading:</span> Move slow operations off of interactive request paths by enqueing the request.</li><li><span style=\"font-weight: bold; \">Fanout:</span> Combine SQS with Simple Notification Service (SNS) to send identical copies of a message to multiple queues in parallel.</li><li><span style=\"font-weight: bold; \">Priority:</span> Use separate queues to provide prioritization of work.</li><li>Scalability: Because message queues decouple your processes, it’s easy to scale up the send or receive rate of messages - simply add another process.</li><li><span style=\"font-weight: bold; \">Resiliency:</span> When part of your system fails, it doesn’t need to take the entire system down. Message queues decouple components of your system, so if a process that is reading messages from the queue fails, messages can still be added to the queue to be processed when the system recovers.</li></ul>\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">PRICING:</span></span>\r\n<ul><li>Pay only for what you use</li><li>No minimum fee</li></ul>\r\n<span style=\"font-weight: bold; \">Amazon SQS Free Tier</span>\r\nYou can get started with Amazon SQS for free. All customers can make 1 million Amazon SQS requests for free each month. Some applications might be able to operate within this Free Tier limit.\r\n<span style=\"font-weight: bold; \">How are Amazon SQS requests priced?</span>\r\nThe first 1 million monthly requests are free. After that, the pricing is as follows for all regions:\r\n<span style=\"font-weight: bold; \">Price per 1 Million Requests after Free Tier (Monthly)</span>\r\n<ul><li>Standard Queue $0.40 ($0.00000040 per request)</li><li>FIFO Queue $0.50 ($0.00000050 per request)</li></ul>\r\n<span style=\"font-weight: bold; \">How are Amazon SQS charges metered?</span>\r\n<span style=\"font-weight: bold; \">API Actions.</span> Every Amazon SQS action counts as a request.\r\n<span style=\"font-weight: bold; \">FIFO Requests.</span> API actions for sending, receiving, deleting, and changing visibility of messages from FIFO queues are charged at FIFO rates.&nbsp; All other API requests are charged at standard rates.\r\n<span style=\"font-weight: bold; \">Contents of Requests.</span> A single request can have from 1 to 10 messages, up to a maximum total payload of 256 KB.\r\n<span style=\"font-weight: bold; \">Size of Payloads.</span> Each 64 KB chunk of a payload is billed as 1 request (for example, an API action with a 256 KB payload is billed as 4 requests).\r\n<span style=\"font-weight: bold; \">Interaction with Amazon S3.</span> When using the Amazon SQS Extended Client Library to send payloads using Amazon S3, you incur Amazon S3 charges for any Amazon S3 storage you use to send message payloads.<br /><span style=\"font-weight: bold; \">Interaction with AWS KMS.</span> When using the AWS Key Management Service to manage keys for SQS server-side encryption, you incur charges for calls from Amazon SQS to AWS KMS.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS:</span></span>\r\n<span style=\"font-weight: bold; \">Eliminate Administrative Overhead</span>\r\nAWS manages all ongoing operations and underlying infrastructure needed to provide a highly available and scalable message queuing service. With SQS, there is no upfront cost, no need to acquire, install, and configure messaging software, and no time-consuming build-out and maintenance of supporting infrastructure. SQS queues are dynamically created and scale automatically so you can build and grow applications quickly and efficiently.\r\n<span style=\"font-weight: bold; \">Reliably Deliver Messages</span>\r\nUse Amazon SQS to transmit any volume of data, at any level of throughput, without losing messages or requiring other services to be available. SQS lets you decouple application components so that they run and fail independently, increasing the overall fault tolerance of the system. Multiple copies of every message are stored redundantly across multiple availability zones so that they are available whenever needed.\r\n<span style=\"font-weight: bold; \">Keep Sensitive Data Secure</span>\r\nYou can use Amazon SQS to exchange sensitive data between applications using server-side encryption (SSE) to encrypt each message body. Amazon SQS SSE integration with AWS Key Management Service (KMS) allows you to centrally manage the keys that protect SQS messages along with keys that protect your other AWS resources. AWS KMS logs every use of your encryption keys to AWS CloudTrail to help meet your regulatory and compliance needs.\r\n<span style=\"font-weight: bold;\">Scale Elastically and Cost-Effectively</span>\r\nAmazon SQS leverages the AWS cloud to dynamically scale based on demand. SQS scales elastically with your application so you don’t have to worry about capacity planning and pre-provisioning. There is no limit to the number of messages per queue, and standard queues provide nearly unlimited throughput. Costs are based on usage which provides significant cost saving versus the “always-on” model of self-managed messaging middleware.","shortDescription":"Amazon Simple Queue Service (SQS) - a fully managed message queues for microservices, distributed systems, and serverless applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Simple Queue Service (SQS)","keywords":"","description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operati","og:title":"Amazon Simple Queue Service (SQS)","og:description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operati"},"eventUrl":"","translationId":3158,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":43,"title":"Data Encryption","alias":"data-encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts &quot;<span style=\"font-weight: bold;\">data in transit</span>&quot; and software which encrypts &quot;<span style=\"font-weight: bold;\">data at rest</span>&quot;. Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key.&nbsp; If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":10,"title":"Ensure Compliance"},{"id":253,"title":"Expand Sales Geography"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":180,"title":"Inability to forecast execution timelines"},{"id":334,"title":"Poor timing of management decision making"},{"id":340,"title":"Low quality of customer service"},{"id":346,"title":"Shortage of inhouse IT resources"},{"id":356,"title":"High costs of routine operations"},{"id":370,"title":"No automated business processes"},{"id":388,"title":"Failure to attract new customers"},{"id":398,"title":"Poor communication and coordination among staff"},{"id":400,"title":"High costs"}]}},"categories":[{"id":786,"title":"IaaS - computing","alias":"iaas-computing","description":"Cloud computing is the on demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.\r\nInfrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nThe NIST's definition of cloud computing defines Infrastructure as a Service as:\r\n<ul><li>The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications.</li><li>The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).</li></ul>\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure — virtual machines and other resources — as a service to subscribers.\r\nIaaS-cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":" <span style=\"font-weight: bold; \">Cloud Computing Basics</span>\r\nWhether you are running applications that share photos to millions of mobile users or you’re supporting the critical operations of your business, a cloud services platform provides rapid access to flexible and low cost IT resources. With cloud computing, you don’t need to make large upfront investments in hardware and spend a lot of time on the heavy lifting of managing that hardware. Instead, you can provision exactly the right type and size of computing resources you need to power your newest bright idea or operate your IT department. You can access as many resources as you need, almost instantly, and only pay for what you use.\r\n<span style=\"font-weight: bold; \">How Does Cloud Computing Work?</span>\r\nCloud computing provides a simple way to access servers, storage, databases and a broad set of application services over the Internet. A Cloud services platform such as Amazon Web Services owns and maintains the network-connected hardware required for these application services, while you provision and use what you need via a web application.\r\n<span style=\"font-weight: bold; \">Six Advantages and Benefits of Cloud Computing</span>\r\n<span style=\"font-weight: bold; \">Trade capital expense for variable expense</span>\r\nInstead of having to invest heavily in data centers and servers before you know how you’re going to use them, you can only pay when you consume computing resources, and only pay for how much you consume.\r\n<span style=\"font-weight: bold; \">Benefit from massive economies of scale</span>\r\nBy using cloud computing, you can achieve a lower variable cost than you can get on your own. Because usage from hundreds of thousands of customers are aggregated in the cloud, providers can achieve higher economies of scale which translates into lower pay as you go prices.\r\n<span style=\"font-weight: bold; \">Stop guessing capacity</span>\r\nEliminate guessing on your infrastructure capacity needs. When you make a capacity decision prior to deploying an application, you often either end up sitting on expensive idle resources or dealing with limited capacity. With cloud computing, these problems go away. You can access as much or as little as you need, and scale up and down as required with only a few minutes notice.\r\n<span style=\"font-weight: bold; \">Increase speed and agility</span>\r\nIn a cloud computing environment, new IT resources are only ever a click away, which means you reduce the time it takes to make those resources available to your developers from weeks to just minutes. This results in a dramatic increase in agility for the organization, since the cost and time it takes to experiment and develop is significantly lower.\r\n<span style=\"font-weight: bold; \">Stop spending money on running and maintaining data centers</span>\r\nFocus on projects that differentiate your business, not the infrastructure. Cloud computing lets you focus on your own customers, rather than on the heavy lifting of racking, stacking and powering servers.\r\n<span style=\"font-weight: bold; \">Go global in minutes</span>\r\nEasily deploy your application in multiple regions around the world with just a few clicks. This means you can provide a lower latency and better experience for your customers simply and at minimal cost.\r\n<span style=\"font-weight: bold;\">Types of Cloud Computing</span>\r\nCloud computing has three main types that are commonly referred to as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Selecting the right type of cloud computing for your needs can help you strike the right balance of control and the avoidance of undifferentiated heavy lifting.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_computing.png"},{"id":689,"title":"Amazon Web Services","alias":"amazon-web-services","description":"Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies and governments, on a metered pay-as-you-go basis. In aggregate, these cloud computing web services provide a set of primitive, abstract technical infrastructure and distributed computing building blocks and tools. One of these services is Amazon Elastic Compute Cloud, which allows users to have at their disposal a virtual cluster of computers, available all the time, through the Internet. AWS's version of virtual computers emulate most of the attributes of a real computer including hardware (CPU(s) &amp; GPU(s) for processing, local/RAM memory, hard-disk/SSD storage); a choice of operating systems; networking; and pre-loaded application software such as web servers, databases, CRM, etc.\r\nThe AWS technology is implemented at server farms throughout the world, and maintained by the Amazon subsidiary. Fees are based on a combination of usage, the hardware/OS/software/networking features chosen by the subscriber, required availability, redundancy, security, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. As part of the subscription agreement, Amazon provides security for subscribers' system. AWS operates from many global geographical regions including 6 in North America.\r\nIn 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. The most popular include Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Most services are not exposed directly to end users, but instead offer functionality through APIs for developers to use in their applications. Amazon Web Services' offerings are accessed over HTTP, using the REST architectural style and SOAP protocol.\r\nAmazon markets AWS to subscribers as a way of obtaining large scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2017, AWS owns a dominant 34% of all cloud (IaaS, PaaS) while the next three competitors Microsoft, Google, and IBM have 11%, 8%, 6% respectively according to Synergy Group.","materialsDescription":"<span style=\"font-weight: bold;\">What is &quot;Amazon Web Services&quot; (AWS)?</span>\r\nWith Amazon Web Services (AWS), organizations can flexibly deploy storage space and computing capacity into Amazon's data centers without having to maintain their own hardware. A big advantage is that the infrastructure covers all dimensions for cloud computing. Whether it's video sharing, high-resolution photos, print data, or text documents, AWS can deliver IT resources on-demand, over the Internet, at a cost-per-use basis. The service exists since 2006 as a wholly owned subsidiary of Amazon Inc. The idea arose from the extensive experience with Amazon.com and the own need for platforms for web services in the cloud.\r\n<span style=\"font-weight: bold;\">What is Cloud Computing?</span>\r\nCloud Computing is a service that gives you access to expert-managed technology resources. The platform in the cloud provides the infrastructure (eg computing power, storage space) that does not have to be installed and configured in contrast to the hardware you have purchased yourself. Cloud computing only pays for the resources that are used. For example, a web shop can increase its computing power in the Christmas business and book less in &quot;weak&quot; months.\r\nAccess is via the Internet or VPN. There are no ongoing investment costs after the initial setup, but resources such as Virtual servers, databases or storage services are charged only after they have been used.\r\n<span style=\"font-weight: bold;\">Where is my data on Amazon AWS?</span>\r\nThere are currently eight Amazon Data Centers (AWS Regions) in different regions of the world. For each Amazon AWS resource, only the customer can decide where to use or store it. German customers typically use the data center in Ireland, which is governed by European law.\r\n<span style=\"font-weight: bold;\">How safe is my data on Amazon AWS?</span>\r\nThe customer data is stored in a highly secure infrastructure. Safety measures include, but are not limited to:\r\n<ul><li>Protection against DDos attacks (Distributed Denial of Service)</li><li>Defense against brute-force attacks on AWS accounts</li><li>Secure access: The access options are made via SSL.</li><li> Firewall: Output and access to the AWS data can be controlled.</li><li>Encrypted Data Storage: Data can be encrypted with Advanced Encryption Standard (AES) 256.</li><li>Certifications: Regular security review by independent certifications that AWS has undergone.</li></ul>\r\nEach Amazon data center (AWS region) consists of at least one Availability Zone. Availability Zones are stand-alone sub-sites that have been designed to be isolated from faults in other Availability Zones (independent power and data supply). Certain AWS resources, such as Database Services (RDS) or Storage Services (S3) automatically replicate your data within the AWS region to the different Availability Zones.\r\nAmazon AWS has appropriate certifications such as ISO27001 and has implemented a comprehensive security concept for the operation of its data center.\r\n<span style=\"font-weight: bold;\">Do I have to worry about hardware on Amazon AWS?</span>\r\nNo, all Amazon AWS resources are virtualized. Only Amazon takes care of the replacement and upgrade of hardware.\r\nNormally, you will not get anything out of defective hardware because defective storage media are exchanged by Amazon and since your data is stored multiple times redundantly, there is usually no problem either.\r\nIncidentally, if your chosen resources do not provide enough performance, you can easily get more CPU power from resources by just a few mouse clicks. You do not have to install anything new, just reboot your virtual machine or virtual database instance.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Amazon_Web_Services.png"},{"id":789,"title":"IaaS - storage","alias":"iaas-storage","description":"IaaS is an abbreviation that stands for Infrastructure as a Service (“infrastructure as a service”). This model provides for a cloud provider to provide the client with the necessary amount of computing resources - virtual servers, remote workstations, data warehouses, with or without the provision of software - and software deployment within the infrastructure remains the client's prerogative. In essence, IaaS is an alternative to renting physical servers, racks in the data center, operating systems; instead, the necessary resources are purchased with the ability to quickly scale them if necessary. In many cases, this model may be more profitable than the traditional purchase and installation of equipment, here are just a few examples:\r\n<ul><li>if the need for computing resources is not constant and can vary greatly depending on the period, and there is no desire to overpay for unused capacity;</li><li>when a company is just starting its way on the market and does not have working capital in order to buy all the necessary infrastructure - a frequent option among startups;</li><li>there is a rapid growth in business, and the network infrastructure must keep pace with it;</li><li>if you need to reduce the cost of purchasing and maintaining equipment;</li><li>when a new direction is launched, and it is necessary to test it without investing significant funds in resources.</li></ul>\r\nIaaS can be organized on the basis of a public or private cloud, as well as by combining two approaches - the so-called. “Hybrid cloud”, created using the appropriate software.","materialsDescription":" IaaS or Infrastructure as a service translated into Russian as “Infrastructure as a service”.\r\n&quot;Infrastructure&quot; in the case of IaaS, it can be virtual servers and networks, data warehouses, operating systems.\r\n“As a service” means that the cloud infrastructure components listed above are provided to you as a connected service.\r\nIaaS is a cloud infrastructure utilization model in which the computing power is provided to the client for independent management.\r\n<span style=\"font-weight: bold;\">What is the difference from PaaS and SaaS?</span>\r\nFrequently asked questions, what distinguishes IaaS, PaaS, SaaS from each other? What is the difference? Answering all questions, you decide to leave in the area of ​​responsibility of its IT specialists. It requires only time and financial costs for your business.\r\n<span style=\"font-weight: bold;\">Who is responsible for what?</span>\r\nIn the case of using IaaS models, a company can independently use resources: install and run software, exercise control over systems, applications, and virtual storage systems.\r\nFor example, networks, servers, servers and servers. The IaaS service provider manages its own software and operating system, middleware and applications, is responsible for the infrastructure during the purchase, installation and configuration.\r\n<span style=\"font-weight: bold;\">Why do companies choose IaaS?</span>\r\nScaling capabilities. All users have access to resources, and you must use all the resources you need.\r\nCost savings. As a rule, the use of cloud services costs the company less than buying its own infrastructure.\r\nMobility. Ability to work with conventional applications.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS_storage.png"},{"id":239,"title":"Relational Database Management Systems","alias":"relational-database-management-systems","description":" Relational Database Management System (RDBMS) is a DBMS designed specifically for relational databases. Therefore, RDBMSes are a subset of DBMSes.\r\nA relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database. It is &quot;relational&quot; because the values within each table are related to each other. Tables may also be related to other tables. The relational structure makes it possible to run queries across multiple tables at once.\r\nWhile a relational database describes the type of database an RDMBS manages, the RDBMS refers to the database program itself. It is the software that executes queries on the data, including adding, updating, and searching for values.\r\nAn RDBMS may also provide a visual representation of the data. For example, it may display data in a tables like a spreadsheet, allowing you to view and even edit individual values in the table. Some relational database softwareallow you to create forms that can streamline entering, editing, and deleting data.\r\nMost well known DBMS applications fall into the RDBMS category. Examples include Oracle Database, MySQL, Microsoft SQL Server, and IBM DB2. Some of these programs support non-relational databases, but they are primarily used for relational database management.\r\nExamples of non-relational databases include Apache HBase, IBM Domino, and Oracle NoSQL Database. These type of databases are managed by other DMBS programs that support NoSQL, which do not fall into the RDBMS category.\r\nElements of the relational DBMS that overarch the basic relational database are so intrinsic to operations that it is hard to dissociate the two in practice.\r\nThe most basic features of RDBMS are related to create, read, update and delete operations, collectively known as CRUD. They form the foundation of a well-organized system that promotes consistent treatment of data.\r\nThe RDBMS typically provides data dictionaries and metadata collections useful in data handling. These programmatically support well-defined data structures and relationships. Data storage management is a common capability of the RDBMS, and this has come to be defined by data objects that range from binary large object (blob) strings to stored procedures. Data objects like this extend the scope of basic relational database operations and can be handled in a variety of ways in different RDBMSes.\r\nThe most common means of data access for the RDBMS is via SQL. Its main language components comprise data manipulation language (DML) and data definition language (DDL) statements. Extensions are available for development efforts that pair SQL use with common programming languages, such as COBOL (Common Business-Oriented Language), Java and .NET.\r\nRDBMSes use complex algorithms that support multiple concurrent user access to the database, while maintaining data integrity. Security management, which enforces policy-based access, is yet another overlay service that the RDBMS provides for the basic database as it is used in enterprise settings.\r\nRDBMSes support the work of database administrators (DBAs) who must manage and monitor database activity. Utilities help automate data loading and database backup. RDBMS systems manage log files that track system performance based on selected operational parameters. This enables measurement of database usage, capacity and performance, particularly query performance. RDBMSes provide graphical interfaces that help DBAs visualize database activity.\r\nRelational database management systems are central to key applications, such as banking ledgers, travel reservation systems and online retailing. As RDBMSes have matured, they have achieved increasingly higher levels of query optimization, and they have become key parts of reporting, analytics and data warehousing applications for businesses as well. \r\nRDBMSes are intrinsic to operations of a variety of enterprise applications and are at the center of most master data management (MDM) systems.<br /><br />","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal;\">What are the advantages of a Relational Database Management System?</span></h1>\r\nA Relational Database Management System (RDBMS) is a software system that provides access to a relational database. The software system is a collection of software applications that can be used to create, maintain, manage and use the database. A &quot;relational database&quot; is a database structured on the &quot;relational&quot; model. Data are stored and presented in a tabular format, organized in rows and columns with one record per row.\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Data Structure.</span> The table format is simple and easy for database users to understand and use. Relational database management software provide data access using a natural structure and organization of the data. Database queries can search any column for matching entries.</li></ul>\r\n<dl></dl>\r\n<ul><li><span style=\"font-weight: bold;\">Multi-User Access.</span> RDBMS database program allow multiple database users to access a database simultaneously. Built-in locking and transactions management functionality allow users to access data as it is being changed, prevents collisions between two users updating the data, and keeps users from accessing partially updated records.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Privileges. </span>Authorization and privilege control features in an RDBMS allow the database administrator to restrict access to authorized users, and grant privileges to individual users based on the types of database tasks they need to perform. Authorization can be defined based on the remote client IP address in combination with user authorization, restricting access to specific external computer systems.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Network Access.</span> RDBMSs provide access to the database through a server daemon, a specialized software program that listens for requests on a network, and allows database clients to connect to and use the database. Users do not need to be able to log in to the physical computer system to use the database, providing convenience for the users and a layer of security for the database. Network access allows developers to build desktop tools and Web applications to interact with databases.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Speed.</span> The relational database model is not the fastest data structure. RDBMS software advantages, such as simplicity, make the slower speed a fair trade-off. Optimizations built into an RDBMS, and the design of the databases, enhance performance, allowing RDBMSs to perform more than fast enough for most applications and data sets. Improvements in technology, increasing processor speeds and decreasing memory and storage costs allow systems administrators to build incredibly fast systems that can overcome any database performance shortcomings.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Maintenance. </span>RDBMSs feature maintenance utilities that provide database administrators with tools to easily maintain, test, repair and back up the databases housed in the system. Many of the functions can be automated using built-in automation in the RDBMS, or automation tools available on the operating system.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Language.</span> RDBMSs support a generic language called &quot;Structured Query Language&quot; (SQL). The SQL syntax is simple, and the language uses standard English language keywords and phrasing, making it fairly intuitive and easy to learn. Many RDBMSs add non-SQL, database-specific keywords, functions and features to the SQL language.</li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Relational_Database_Management_Systems.png"},{"id":443,"title":"Application Delivery Controller (load balancer) - appliance","alias":"application-delivery-controller-load-balancer-appliance","description":" Application Delivery Controllers are the next generation of load balancers, and are typically located between the firewall/router and the web server farm. An application delivery controller is a network device that helps sites direct user traffic to remove excess load from two or more servers. In addition to providing Layer 4 load balancing, ADCs can manage Layer 7 for content switching, and also provide SSL offload and acceleration. They tend to offer more advanced features such as content redirection as well as server health monitoring. An Application delivery controller may also be known as a Web switch, URL switch, Web content switch, content switch and Layer 7 switch.\r\nToday, advanced application delivery controllers and intelligent load balancers are not only affordable, but the consolidation of Layer 4-7 load balancing and content switching, and server offload capabilities such as SSL, data caching and compression provides companies with cost-effective out-of-the-box infrastructure.\r\nFor enterprise organizations (companies with 1,000 or more employees), integrating best-of-breed network infrastructure is commonplace. However best-of-breed does not equate with deploying networks with enterprise-specific features and expensive products, but rather, deploying products that are purpose-built, with the explicit features, performance, reliability and scalability created specifically for the companies of all sizes.\r\nIn general, businesses of all sizes are inclined to purchase “big brand” products. However, smaller vendors that offer products within the same category can provide the optimal performance, features and reliability required, with the same benefits - at a lower cost.\r\nFor the enterprise market, best-of-breed comes with a high Total Cost of Ownership (TCO), since deploying products from various manufacturers requires additional training, maintenance and support. Kemp can help SMBs lower their TCO, and help them build reliable, high performance and scalable web and application infrastructure. Kemp products have a high price/performance value for SMBs. Our products are purpose-built for SMB businesses for dramatically less than the price of “big name” ADC and SLB vendors who are developing features that enterprise customers might use.","materialsDescription":" <span style=\"font-weight: bold;\">What are application delivery controllers?</span>\r\nApplication Delivery Controllers (ADCs) are the next stage in the development of server load balancing solutions. ADCs allow you to perform not only the tasks of balancing user requests between servers, but also incorporate mechanisms that increase the performance, security and resiliency of applications, as well as ensure their scalability.\r\n<span style=\"font-weight: bold;\">And what other possibilities do application controllers have?</span>\r\nIn addition to the function of uniform distribution of user requests, application delivery controllers have many other interesting features. They can provide around-the-clock availability of services, improve web application performance up to five times, reduce risks when launching new services, protect confidential data, and publish internal applications to the outside with secure external access (a potential replacement for outgoing Microsoft TMG).\r\nOne of the most important functions of application delivery controllers, which distinguish them from simple load balancers, is the presence of a functional capable of processing information issued to the user based on certain rules.\r\n<span style=\"font-weight: bold;\">What are the prerequisites for implementing application delivery controllers in a particular organization?</span>\r\nA number of factors can determine the criteria for deciding whether to implement application controllers in your organization. First, this is the poor performance of web services, which is a long download of content, frequent hangs and crashes. Secondly, such a prerequisite can be interruptions in the work of services and communication channels, expressed in failures in the transmitting and receiving equipment that ensures the operation of the data transmission network, as well as failures in the operation of servers.\r\nIn addition, it is worth thinking about implementing application delivery controllers if you use Microsoft TMG or Cisco ACE products, since they are no longer supported by the manufacturer. A prerequisite for the implementation of ADC may be the launch of new large web projects, since this process will inevitably entail the need to ensure the operability of this web project with the maintenance of high fault tolerance and performance.\r\nAlso, controllers are needed when you need to provide fault tolerance, continuous availability and high speed of applications that are consolidated in the data center. A similar situation arises when it is necessary to build a backup data center: here you also need to ensure fault tolerance between several data centers located in different cities.\r\n<span style=\"font-weight: bold;\">What are the prospects for the introduction of application controllers in Russia and in the world?</span>\r\nGartner's research shows that there have recently been marked changes in the market for products that offer load balancing mechanisms. In this segment, user demand shifts from servers implementing a simple load balancing mechanism to devices offering richer functionality.\r\nGartner: “The era of load balancing has long gone, and companies need to focus on products that offer richer application delivery functionality.”\r\nIn Russia, due to the specifics of the internal IT market, application controllers are implemented mainly because of the presence of some specific functionality, and not because of the comprehensive solution for delivering applications in general, which this product offers. The main task for which application delivery controllers are now most often sold is the same load balancing function as before.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Application_Delivery_Controller_load_balancer_appliance.png"},{"id":321,"title":"Workload Scheduling and Automation Software","alias":"workload-scheduling-and-automation-software","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workload_Scheduling_and_Automation_Software.png"},{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":43,"title":"Data Encryption","alias":"data-encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts &quot;<span style=\"font-weight: bold;\">data in transit</span>&quot; and software which encrypts &quot;<span style=\"font-weight: bold;\">data at rest</span>&quot;. Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key.&nbsp; If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://aws.amazon.com/ru/partners/success/nasa-image-library/","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":821,"title":"AWS Lambda for mobile app analytics and engagement company","description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-style: italic;\">&quot;With AWS Lambda, our various engineering teams can tap into a parallel data stream to create microservices independently from the main analytics application. It helps us get new services to our customers faster. For a startup, faster time to market is key&quot;,</span> Mohit Dilawari, Director of Engineering<br /><br /><span style=\"font-weight: bold;\">The Challenge</span><br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Supports pipeline with billions of data points uploaded every day from different mobile applications running Localytics analytics software.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Engineering team needed to access subsets of data for creating new services, but this led to additional capacity planning, utilization monitoring, and infrastructure management.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Platform team wanted to enable self-service for engineering teams.</span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \">Before using Amazon Kinesis and Amazon Lambda, the main analytics processing service for Localytics had to be updated when a microservice was added.<br /><br /><span style=\"font-weight: bold;\">The Solution</span><br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Uses AWS to send about 100 billion data points monthly through Elastic Load Balancing to Amazon Simple Queue Service, then to Amazon Elastic Compute Cloud, and finally into an Amazon Kinesis stream.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">For each new feature of the marketing software, a new microservice using AWS Lambda is created to access the Amazon Kinesis data stream. Each microservice can access the data stream in parallel with others.</span></li></ul>\r\n<span style=\"color: rgb(97, 97, 97); \">With Amazon Kinesis and Amazon Lambda deployed, Localytics puts a subset of data into a Kinesis stream, which different microservices teams can use to build their own Lambda microservices without needing to notify or consult the analytics team.<br /><br /><span style=\"font-weight: bold;\">The Benefits</span><br /></span>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Decouples product engineering efforts from the platform analytics pipeline, enabling creation of new microservices to access data stream without the need to be bundled with the main analytics application.</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Eliminates the need to provision and manage infrastructure to run each microservice .</span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Lambda automatically scales up and down with load, processing tens of billions of data points monthly. </span></li></ul>\r\n<ul><li><span style=\"color: rgb(97, 97, 97); \">Speeds time to market for new customer services, since each feature is a new microservice that can run and scale independently of every other microservice.</span></li></ul>","alias":"aws-lambda-for-mobile-app-analytics-and-engagement-company","roi":0,"seo":{"title":"AWS Lambda for mobile app analytics and engagement company","keywords":"","description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-style: italic;\">&quot;With AWS Lambda, our various engineering teams can tap into a parallel data stream to create microservices independently from the main analytics application. It helps us get new ser","og:title":"AWS Lambda for mobile app analytics and engagement company","og:description":"<span style=\"color: rgb(97, 97, 97); \"><span style=\"font-style: italic;\">&quot;With AWS Lambda, our various engineering teams can tap into a parallel data stream to create microservices independently from the main analytics application. It helps us get new ser"},"deal_info":"","user":{"id":5674,"title":"Localytics","logoURL":"https://old.roi4cio.com/uploads/roi/company/localytics.jpg","alias":"localytics","address":"","roles":[],"description":" Localytics is a web and mobile app analytics and engagement company, with major brands such as ESPN, eBay, Fox, Salesforce, RueLaLa and the New York Times using its marketing and analytics tools to understand how apps are performing and to engage with new and existing customers. The Boston-based company’s software is used in more than 37,000 apps on more than three billion devices worldwide.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.localytics.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Localytics","keywords":"","description":" Localytics is a web and mobile app analytics and engagement company, with major brands such as ESPN, eBay, Fox, Salesforce, RueLaLa and the New York Times using its marketing and analytics tools to understand how apps are performing and to engage with new and","og:title":"Localytics","og:description":" Localytics is a web and mobile app analytics and engagement company, with major brands such as ESPN, eBay, Fox, Salesforce, RueLaLa and the New York Times using its marketing and analytics tools to understand how apps are performing and to engage with new and","og:image":"https://old.roi4cio.com/uploads/roi/company/localytics.jpg"},"eventUrl":""},"supplier":{"id":176,"title":"Amazon Web Services","logoURL":"https://old.roi4cio.com/uploads/roi/company/aws_logo.png","alias":"amazon-web-services","address":"","roles":[],"description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. Since 2006, the company has been offering customers various elements of a virtual IT infrastructure in the form of web services. Today AWS offers about 70 cloud services deployed on the basis of more than a hundred of its own data centers located in the United States, Europe, Brazil, Singapore, Japan, and Australia. Services include computing power, secure storage, analytics, mobile applications, databases, IoT solutions, and more. Customers pay only for the services they consume, dynamically expanding or contracting cloud resources as needed.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\"><span lang=\"en\">Through</span></span> cloud computing, companies do not need to pre-plan the use of servers and other IT infrastructure and pay for all this for several weeks or months in advance. Instead, they can deploy hundreds or thousands of servers in minutes and achieve results quickly.\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Today, Amazon Web Services provides a highly reliable, scalable, infrastructure platform in the cloud that powers hundreds of thousands of organizations in every industry and government in nearly every country in the world.</span>","companyTypes":[],"products":{},"vendoredProductsCount":36,"suppliedProductsCount":36,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":18,"vendorImplementationsCount":20,"vendorPartnersCount":0,"supplierPartnersCount":4,"b4r":0,"categories":{},"companyUrl":"http://aws.amazon.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Amazon Web Services","keywords":"Amazon, services, known, computing, also, tools, Services, than","description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. 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Today AWS offers about 70 cloud services deployed on the basis of more than a hundred of its own data centers located in the United States, Europe, Brazil, Singapore, Japan, and Australia. Services include computing power, secure storage, analytics, mobile applications, databases, IoT solutions, and more. Customers pay only for the services they consume, dynamically expanding or contracting cloud resources as needed.</span> \r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\"><span lang=\"en\">Through</span></span> cloud computing, companies do not need to pre-plan the use of servers and other IT infrastructure and pay for all this for several weeks or months in advance. Instead, they can deploy hundreds or thousands of servers in minutes and achieve results quickly.\r\n<span lang=\"EN-US\">&nbsp;</span>\r\n<span lang=\"EN-US\">Today, Amazon Web Services provides a highly reliable, scalable, infrastructure platform in the cloud that powers hundreds of thousands of organizations in every industry and government in nearly every country in the world.</span>","companyTypes":[],"products":{},"vendoredProductsCount":36,"suppliedProductsCount":36,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":18,"vendorImplementationsCount":20,"vendorPartnersCount":0,"supplierPartnersCount":4,"b4r":0,"categories":{},"companyUrl":"http://aws.amazon.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Amazon Web Services","keywords":"Amazon, services, known, computing, also, tools, Services, than","description":"&nbsp;<span lang=\"EN-US\">Amazon Web Services (AWS) is the world's largest cloud service provider. 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It can handle the varying load of your application traffic in a single Availability Zone or across multiple Availability Zones. Elastic Load Balancing offers three types of load balancers that all feature the high availability, automatic scaling, and robust security necessary to make your applications fault tolerant. \r\n\r\n<span style=\"font-weight: bold; \">Elastic Load Balancing Products</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Application Load Balancer</span></span>\r\nApplication Load Balancer is best suited for load balancing of HTTP and HTTPS traffic and provides advanced request routing targeted at the delivery of modern application architectures, including microservices and containers. Operating at the individual request level (Layer 7), Application Load Balancer routes traffic to targets within Amazon Virtual Private Cloud (Amazon VPC) based on the content of the request.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Network Load Balancer</span></span>\r\nNetwork Load Balancer is best suited for load balancing of TCP traffic where extreme performance is required. Operating at the connection level (Layer 4), Network Load Balancer routes traffic to targets within Amazon Virtual Private Cloud (Amazon VPC) and is capable of handling millions of requests per second while maintaining ultra-low latencies. Network Load Balancer is also optimized to handle sudden and volatile traffic patterns.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold; \">Classic Load Balancer</span></span>\r\nClassic Load Balancer provides basic load balancing across multiple Amazon EC2 instances and operates at both the request level and connection level. Classic Load Balancer is intended for applications that were built within the EC2-Classic network.\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span>\r\n<span style=\"font-weight: bold; \">Highly Available</span>\r\nElastic Load Balancing automatically distributes incoming traffic across multiple targets – Amazon EC2 instances, containers, and IP addresses – in multiple Availability Zones and ensures only healthy targets receive traffic. Elastic Load Balancing can also load balance across a Region, routing traffic to healthy targets in different Availability Zones.\r\n<span style=\"font-weight: bold; \">Secure</span>\r\nElastic Load Balancing works with Amazon Virtual Private Cloud (VPC) to provide robust security features, including integrated certificate management and SSL decryption. Together, they give you the flexibility to centrally manage SSL settings and offload CPU intensive workloads from your applications.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\r\n<span style=\"font-weight: bold; \">Elastic</span>\r\nElastic Load Balancing is capable of handling rapid changes in network traffic patterns. Additionally, deep integration with Auto Scaling ensures sufficient application capacity to meet varying levels of application load without requiring manual intervention.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;\r\n<span style=\"font-weight: bold; \">Flexible</span>\r\nElastic Load Balancing also allows you to use IP addresses to route requests to application targets. This offers you flexibility in how you virtualize your application targets, allowing you to host more applications on the same instance. This also enables these applications to have individual security groups and use the same network port to further simplify inter-application communication in microservices based architecture.\r\n<span style=\"font-weight: bold; \">Robust Monitoring and Auditing</span>\r\nElastic Load Balancing allows you to monitor your applications and their performance in real time with Amazon CloudWatch metrics, logging, and request tracing. This improves visibility into the behavior of your applications, uncovering issues and identifying performance bottlenecks in your application stack at the granularity of an individual request.\r\n<span style=\"font-weight: bold; \">Hybrid Load Balancing</span>\r\nElastic Load Balancing offers ability to load balance across AWS and on-premises resources using the same load balancer. This makes it easy for you to migrate, burst, or failover on-premises applications to the cloud.","shortDescription":"Amazon Elastic Load Balancing - Achieve fault tolerance for any application by ensuring scalability, performance, and security.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Elastic Load Balancing (ELB)","keywords":"Load, Balancing, Elastic, traffic, Amazon, Balancer, load, applications","description":"Elastic Load Balancing automatically distributes incoming application traffic across multiple targets, such as Amazon EC2 instances, containers, and IP addresses. 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An application delivery controller is a network device that helps sites direct user traffic to remove excess load from two or more servers. In addition to providing Layer 4 load balancing, ADCs can manage Layer 7 for content switching, and also provide SSL offload and acceleration. They tend to offer more advanced features such as content redirection as well as server health monitoring. An Application delivery controller may also be known as a Web switch, URL switch, Web content switch, content switch and Layer 7 switch.\r\nToday, advanced application delivery controllers and intelligent load balancers are not only affordable, but the consolidation of Layer 4-7 load balancing and content switching, and server offload capabilities such as SSL, data caching and compression provides companies with cost-effective out-of-the-box infrastructure.\r\nFor enterprise organizations (companies with 1,000 or more employees), integrating best-of-breed network infrastructure is commonplace. However best-of-breed does not equate with deploying networks with enterprise-specific features and expensive products, but rather, deploying products that are purpose-built, with the explicit features, performance, reliability and scalability created specifically for the companies of all sizes.\r\nIn general, businesses of all sizes are inclined to purchase “big brand” products. However, smaller vendors that offer products within the same category can provide the optimal performance, features and reliability required, with the same benefits - at a lower cost.\r\nFor the enterprise market, best-of-breed comes with a high Total Cost of Ownership (TCO), since deploying products from various manufacturers requires additional training, maintenance and support. Kemp can help SMBs lower their TCO, and help them build reliable, high performance and scalable web and application infrastructure. Kemp products have a high price/performance value for SMBs. Our products are purpose-built for SMB businesses for dramatically less than the price of “big name” ADC and SLB vendors who are developing features that enterprise customers might use.","materialsDescription":" <span style=\"font-weight: bold;\">What are application delivery controllers?</span>\r\nApplication Delivery Controllers (ADCs) are the next stage in the development of server load balancing solutions. ADCs allow you to perform not only the tasks of balancing user requests between servers, but also incorporate mechanisms that increase the performance, security and resiliency of applications, as well as ensure their scalability.\r\n<span style=\"font-weight: bold;\">And what other possibilities do application controllers have?</span>\r\nIn addition to the function of uniform distribution of user requests, application delivery controllers have many other interesting features. They can provide around-the-clock availability of services, improve web application performance up to five times, reduce risks when launching new services, protect confidential data, and publish internal applications to the outside with secure external access (a potential replacement for outgoing Microsoft TMG).\r\nOne of the most important functions of application delivery controllers, which distinguish them from simple load balancers, is the presence of a functional capable of processing information issued to the user based on certain rules.\r\n<span style=\"font-weight: bold;\">What are the prerequisites for implementing application delivery controllers in a particular organization?</span>\r\nA number of factors can determine the criteria for deciding whether to implement application controllers in your organization. First, this is the poor performance of web services, which is a long download of content, frequent hangs and crashes. Secondly, such a prerequisite can be interruptions in the work of services and communication channels, expressed in failures in the transmitting and receiving equipment that ensures the operation of the data transmission network, as well as failures in the operation of servers.\r\nIn addition, it is worth thinking about implementing application delivery controllers if you use Microsoft TMG or Cisco ACE products, since they are no longer supported by the manufacturer. A prerequisite for the implementation of ADC may be the launch of new large web projects, since this process will inevitably entail the need to ensure the operability of this web project with the maintenance of high fault tolerance and performance.\r\nAlso, controllers are needed when you need to provide fault tolerance, continuous availability and high speed of applications that are consolidated in the data center. A similar situation arises when it is necessary to build a backup data center: here you also need to ensure fault tolerance between several data centers located in different cities.\r\n<span style=\"font-weight: bold;\">What are the prospects for the introduction of application controllers in Russia and in the world?</span>\r\nGartner's research shows that there have recently been marked changes in the market for products that offer load balancing mechanisms. In this segment, user demand shifts from servers implementing a simple load balancing mechanism to devices offering richer functionality.\r\nGartner: “The era of load balancing has long gone, and companies need to focus on products that offer richer application delivery functionality.”\r\nIn Russia, due to the specifics of the internal IT market, application controllers are implemented mainly because of the presence of some specific functionality, and not because of the comprehensive solution for delivering applications in general, which this product offers. The main task for which application delivery controllers are now most often sold is the same load balancing function as before.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Application_Delivery_Controller_load_balancer_appliance.png"},{"id":321,"title":"Workload Scheduling and Automation Software","alias":"workload-scheduling-and-automation-software","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workload_Scheduling_and_Automation_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1250,"logo":false,"scheme":false,"title":"AWS Lambda","vendorVerified":0,"rating":"2.00","implementationsCount":2,"suppliersCount":0,"alias":"amazon-lambda-function","companyTypes":[],"description":"AWS Lambda lets you run code without provisioning or managing servers. You pay only for the compute time you consume - there is no charge when your code is not running.\r\nYou can use AWS Lambda to extend other AWS services with custom logic, or create your own back-end services that operate at AWS scale, performance, and security. AWS Lambda can automatically run code in response to multiple events, such as HTTP requests via Amazon API Gateway, modifications to objects in Amazon S3 buckets, table updates in Amazon DynamoDB, and state transitions in AWS Step Functions.\r\nLambda runs your code on high-availability compute infrastructure and performs all the administration of the compute resources, including server and operating system maintenance, capacity provisioning and automatic scaling, code and security patch deployment, and code monitoring and logging. All you need to do is supply the code.\r\n<span style=\"font-weight: bold; \">Introducing AWS Lambda functions</span>\r\nThe code you run on AWS Lambda is called a “Lambda function.” After you create your Lambda function it is always ready to run as soon as it is triggered, similar to a formula in a spreadsheet. Each function includes your code as well as some associated configuration information, including the function name and resource requirements. Lambda functions are “stateless,” with no affinity to the underlying infrastructure, so that Lambda can rapidly launch as many copies of the function as needed to scale to the rate of incoming events.\r\nAfter you upload your code to AWS Lambda, you can associate your function with specific AWS resources (e.g. a particular Amazon S3 bucket, Amazon DynamoDB table, Amazon Kinesis stream, or Amazon SNS notification). Then, when the resource changes, Lambda will execute your function and manage the compute resources as needed in order to keep up with incoming requests.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">KEY PRODUCT FEATURES</span></span>\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Extend other AWS services with custom logic</span></span>\r\nAWS Lambda allows you to add custom logic to AWS resources such as Amazon S3 buckets and Amazon DynamoDB tables, making it easy to apply compute to data as it is enters or moves through the cloud.\r\nIt is easy to get started with AWS Lambda. First you create your function by uploading your code (or building it right in the Lambda console) and choosing the memory, timeout period, and AWS Identity and Access Management (IAM) role. Then, you specify the AWS resource to trigger the function, either a particular Amazon S3 bucket, Amazon DynamoDB table, or Amazon Kinesis stream. When the resource changes, Lambda will run your function and launch and manage the compute resources as needed in order to keep up with incoming requests.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Build custom back-end services</span></span>\r\nYou can use AWS Lambda to create new back-end services for your applications that are triggered on-demand using the Lambda API or custom API endpoints built using Amazon API Gateway. By using Lambda to process custom events instead of servicing these on the client, you can avoid client platform variations, reduce battery drain, and enable easier updates.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Bring your own code</span></span>\r\nWith AWS Lambda, there are no new languages, tools, or frameworks to learn. You can use any third party library, even native ones. AWS Lambda supports Java, Node.js, C#, and Python code, with support for other languages coming in the future.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Completely automated administration</span></span>\r\nAWS Lambda manages all the infrastructure to run your code on highly available, fault-tolerant infrastructure, freeing you to focus on building differentiated back-end services. With Lambda, you never have to update the underlying OS when a patch is released, or worry about resizing or adding new servers as your usage grows. AWS Lambda seamlessly deploys your code, does all the administration, maintenance, and security patches, and provides built-in logging and monitoring through Amazon CloudWatch.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Built-in fault tolerance</span></span>\r\nLambda has built-in fault tolerance. AWS Lambda maintains compute capacity across multiple Availability Zones in each region to help protect your code against individual machine or data center facility failures. Both AWS Lambda and the functions running on the service provide predictable and reliable operational performance. AWS Lambda is designed to provide high availability for both the service itself and for the functions it operates. There are no maintenance windows or scheduled downtimes.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Automatic scaling</span></span>\r\nAWS Lambda invokes your code only when needed and automatically scales to support the rate of incoming requests without requiring you to configure anything. There is no limit to the number of requests your code can handle. AWS Lambda typically starts running your code within milliseconds of an event, and since Lambda scales automatically, the performance remains consistently high as the frequency of events increases. Since your code is stateless, Lambda can start as many instances of it as needed without lengthy deployment and configuration delays.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Run code in response to Amazon CloudFront requests</span></span>\r\nWith Lambda@Edge, AWS Lambda can run your code across AWS locations globally in response to Amazon CloudFront events, such as requests for content to or from origin servers and viewers. This makes it easier to deliver richer, more personalized content to your end users with lower latency.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Orchestrate multiple functions</span></span>\r\nYou can coordinate multiple AWS Lambda functions for complex or long-running tasks by building workflows with AWS Step Functions. Step Functions lets you define workflows that trigger a collection of Lambda functions using sequential, parallel, branching, and error-handling steps. With Step Functions and Lambda, you can build stateful, long-running processes for applications and backends.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Integrated security model</span></span>\r\nAWS Lambda allows your code to securely access other AWS services through its built-in AWS SDK and integration with AWS Identity and Access Management (IAM). AWS Lambda runs your code within a VPC by default. You can optionally also configure AWS Lambda to access resources behind your own VPC, allowing you to leverage custom security groups and network access control lists to provide your Lambda functions access to your resources within a VPC.\r\nWS Lambda is SOC, HIPAA, PCI, ISO compliant. For the latest in Lambda certification and compliance readiness, please see the full services in scope.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Pay per use</span></span>\r\nWith AWS Lambda you pay only for the requests served and the compute time required to run your code. Billing is metered in increments of 100 milliseconds, making it cost-effective and easy to scale automatically from a few requests per day to thousands per second.\r\n<span style=\"font-style: italic; \"><span style=\"font-weight: bold; \">Flexible resource model</span></span>\r\nYou choose the amount of memory you want to allocate to your functions and AWS Lambda allocates proportional CPU power, network bandwidth, and disk I/O.\r\n<br /><span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS</span></span>\r\n<span style=\"font-weight: bold; \">No servers to manage</span>\r\nAWS Lambda automatically runs your code without requiring you to provision or manage servers. Just write the code and upload it to Lambda.\r\n<span style=\"font-weight: bold; \">Continuous scaling</span>\r\nAWS Lambda automatically scales your application by running code in response to each trigger. Your code runs in parallel and processes each trigger individually, scaling precisely with the size of the workload.\r\n<span style=\"font-weight: bold; \">Subsecond metering</span>\r\nWith AWS Lambda, you are charged for every 100ms your code executes and the number of times your code is triggered. You don't pay anything when your code isn't running.\r\n\r\n","shortDescription":"AWS Lambda is a serverless compute service that runs your code in response to events and automatically manages the underlying compute resources for you.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"AWS Lambda","keywords":"code, your, Lambda, Amazon, compute, data, that, using","description":"AWS Lambda lets you run code without provisioning or managing servers. 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You pay only for the compute time you consume - there is no charge when your code is not running.\r\nYou can use AWS Lambda to extend other AWS services with custom logic, or create your own "},"eventUrl":"","translationId":1250,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":3158,"logo":false,"scheme":false,"title":"Amazon Simple Queue Service (SQS)","vendorVerified":0,"rating":"0.00","implementationsCount":2,"suppliersCount":0,"alias":"amazon-simple-queue-service-sqs","companyTypes":[],"description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operating message oriented middleware, and empowers developers to focus on differentiating work. Using SQS, you can send, store, and receive messages between software components at any volume, without losing messages or requiring other services to be available. Get started with SQS in minutes using the AWS console, Command Line Interface or SDK of your choice, and three simple commands.\r\nSQS offers two types of message queues. Standard queues offer maximum throughput, best-effort ordering, and at-least-once delivery. SQS FIFO queues are designed to guarantee that messages are processed exactly once, in the exact order that they are sent.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">FEATURES:</span></span>\r\n<span style=\"font-weight: bold; \">Queue types</span>\r\nAmazon SQS offers two queue types for different application requirements:\r\n<span style=\"font-weight: bold; \">Standard Queues</span>\r\n<span style=\"font-weight: bold; \">Unlimited Throughput:</span> Standard queues support a nearly unlimited number of transactions per second (TPS) per API action.\r\n<span style=\"font-weight: bold; \">At-Least-Once Delivery:</span> A message is delivered at least once, but occasionally more than one copy of a message is delivered.\r\n<span style=\"font-weight: bold; \">Best-Effort Ordering:</span> Occasionally, messages might be delivered in an order different from which they were sent.\r\nYou can use standard message queues in many scenarios, as long as your application can process messages that arrive more than once and out of order, for example:\r\n<ul><li>Decouple live user requests from intensive background work: Let users upload media while resizing or encoding it.</li><li>Allocate tasks to multiple worker nodes: Process a high number of credit card validation requests.</li><li>Batch messages for future processing: Schedule multiple entries to be added to a database.</li></ul>\r\n<span style=\"font-weight: bold; \">FIFO Queues</span>\r\n<span style=\"font-weight: bold; \">High Throughput:</span> By default, FIFO queues support up to 300 messages per second (300 send, receive, or delete operations per second). When you batch 10 messages per operation (maximum), FIFO queues can support up to 3,000 messages per second.\r\n<span style=\"font-weight: bold; \">Exactly-Once Processing:</span> A message is delivered once and remains available until a consumer processes and deletes it. Duplicates aren't introduced into the queue.\r\n<span style=\"font-weight: bold; \">First-In-First-Out Delivery:</span> The order in which messages are sent and received is strictly preserved (i.e. First-In-First-Out).\r\nFIFO queues are designed to enhance messaging between applications when the order of operations and events is critical, or where duplicates can't be tolerated, for example:\r\n<ul><li>Ensure that user-entered commands are executed in the right order.</li><li>Display the correct product price by sending price modifications in the right order.</li><li>Prevent a student from enrolling in a course before registering for an account.</li></ul>\r\n<span style=\"font-weight: bold; \">Functionality</span>\r\n<ul><li><span style=\"font-weight: bold; \">Unlimited queues and messages:</span> Create unlimited Amazon SQS queues with an unlimited number of message in any region</li><li><span style=\"font-weight: bold; \">Payload Size:</span> Message payloads can contain up to 256KB of text in any format. Each 64KB ‘chunk’ of payload is billed as 1 request. For example, a single API call with a 256KB payload will be billed as four requests. To send messages larger than 256KB, you can use the Amazon SQS Extended Client Library for Java, which uses Amazon S3 to store the message payload. A reference to the message payload is sent using SQS.</li><li><span style=\"font-weight: bold; \">Batches:</span> Send, receive, or delete messages in batches of up to 10 messages or 256KB. Batches cost the same amount as single messages, meaning SQS can be even more cost effective for customers that use batching.</li><li><span style=\"font-weight: bold; \">Long polling:</span> Reduce extraneous polling to minimize cost while receiving new messages as quickly as possible. When your queue is empty, long-poll requests wait up to 20 seconds for the next message to arrive. Long poll requests cost the same amount as regular requests.</li><li><span style=\"font-weight: bold; \">Retain messages in queues for up to 14 days.</span></li><li><span style=\"font-weight: bold; \">Send and read messages simultaneously.</span></li><li><span style=\"font-weight: bold; \">Message locking:</span> When a message is received, it becomes “locked” while being processed. This keeps other computers from processing the message simultaneously. If the message processing fails, the lock will expire and the message will be available again.</li><li><span style=\"font-weight: bold; \">Queue sharing:</span> Securely share Amazon SQS queues anonymously or with specific AWS accounts. Queue sharing can also be restricted by IP address and time-of-day.</li><li><span style=\"font-weight: bold; \">Server-side encryption (SSE):</span> Protect the contents of messages in Amazon SQS queues using keys managed in the AWS Key Management Service (AWS KMS). SSE encrypts messages as soon as Amazon SQS receives them. The messages are stored in encrypted form and Amazon SQS decrypts messages only when they are sent to an authorized consumer.</li><li><span style=\"font-weight: bold; \">Dead Letter Queues (DLQ):</span> Handle messages that have not been successfully processed by a consumer with Dead Letter Queues. When the maximum receive count is exceeded for a message it will be moved to the DLQ associated with the original queue. Set up separate consumer processes for DLQs which can help analyze and understand why messages are getting stuck. DLQs must be of the same type as the source queue (standard or FIFO).</li></ul>\r\n<span style=\"font-weight: bold; \">Using Amazon SQS with other AWS infrastructure web services</span>\r\nAmazon SQS message queuing can be used with other AWS Services such as Redshift, DynamoDB, RDS, EC2, ECS, Lambda, and S3, to make distributed applications more scalable and reliable. Below are some common design patterns:\r\n<ul><li><span style=\"font-weight: bold; \">Work Queues:</span> Decouple components of a distributed application that may not all process the same amount of work simultaneously.</li><li><span style=\"font-weight: bold; \">Buffer and Batch Operations:</span> Add scalability and reliability to your architecture, and smooth out temporary volume spikes without losing messages or increasing latency.</li><li><span style=\"font-weight: bold; \">Request Offloading:</span> Move slow operations off of interactive request paths by enqueing the request.</li><li><span style=\"font-weight: bold; \">Fanout:</span> Combine SQS with Simple Notification Service (SNS) to send identical copies of a message to multiple queues in parallel.</li><li><span style=\"font-weight: bold; \">Priority:</span> Use separate queues to provide prioritization of work.</li><li>Scalability: Because message queues decouple your processes, it’s easy to scale up the send or receive rate of messages - simply add another process.</li><li><span style=\"font-weight: bold; \">Resiliency:</span> When part of your system fails, it doesn’t need to take the entire system down. Message queues decouple components of your system, so if a process that is reading messages from the queue fails, messages can still be added to the queue to be processed when the system recovers.</li></ul>\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">PRICING:</span></span>\r\n<ul><li>Pay only for what you use</li><li>No minimum fee</li></ul>\r\n<span style=\"font-weight: bold; \">Amazon SQS Free Tier</span>\r\nYou can get started with Amazon SQS for free. All customers can make 1 million Amazon SQS requests for free each month. Some applications might be able to operate within this Free Tier limit.\r\n<span style=\"font-weight: bold; \">How are Amazon SQS requests priced?</span>\r\nThe first 1 million monthly requests are free. After that, the pricing is as follows for all regions:\r\n<span style=\"font-weight: bold; \">Price per 1 Million Requests after Free Tier (Monthly)</span>\r\n<ul><li>Standard Queue $0.40 ($0.00000040 per request)</li><li>FIFO Queue $0.50 ($0.00000050 per request)</li></ul>\r\n<span style=\"font-weight: bold; \">How are Amazon SQS charges metered?</span>\r\n<span style=\"font-weight: bold; \">API Actions.</span> Every Amazon SQS action counts as a request.\r\n<span style=\"font-weight: bold; \">FIFO Requests.</span> API actions for sending, receiving, deleting, and changing visibility of messages from FIFO queues are charged at FIFO rates.&nbsp; All other API requests are charged at standard rates.\r\n<span style=\"font-weight: bold; \">Contents of Requests.</span> A single request can have from 1 to 10 messages, up to a maximum total payload of 256 KB.\r\n<span style=\"font-weight: bold; \">Size of Payloads.</span> Each 64 KB chunk of a payload is billed as 1 request (for example, an API action with a 256 KB payload is billed as 4 requests).\r\n<span style=\"font-weight: bold; \">Interaction with Amazon S3.</span> When using the Amazon SQS Extended Client Library to send payloads using Amazon S3, you incur Amazon S3 charges for any Amazon S3 storage you use to send message payloads.<br /><span style=\"font-weight: bold; \">Interaction with AWS KMS.</span> When using the AWS Key Management Service to manage keys for SQS server-side encryption, you incur charges for calls from Amazon SQS to AWS KMS.\r\n\r\n<span style=\"text-decoration: underline; \"><span style=\"font-weight: bold; \">BENEFITS:</span></span>\r\n<span style=\"font-weight: bold; \">Eliminate Administrative Overhead</span>\r\nAWS manages all ongoing operations and underlying infrastructure needed to provide a highly available and scalable message queuing service. With SQS, there is no upfront cost, no need to acquire, install, and configure messaging software, and no time-consuming build-out and maintenance of supporting infrastructure. SQS queues are dynamically created and scale automatically so you can build and grow applications quickly and efficiently.\r\n<span style=\"font-weight: bold; \">Reliably Deliver Messages</span>\r\nUse Amazon SQS to transmit any volume of data, at any level of throughput, without losing messages or requiring other services to be available. SQS lets you decouple application components so that they run and fail independently, increasing the overall fault tolerance of the system. Multiple copies of every message are stored redundantly across multiple availability zones so that they are available whenever needed.\r\n<span style=\"font-weight: bold; \">Keep Sensitive Data Secure</span>\r\nYou can use Amazon SQS to exchange sensitive data between applications using server-side encryption (SSE) to encrypt each message body. Amazon SQS SSE integration with AWS Key Management Service (KMS) allows you to centrally manage the keys that protect SQS messages along with keys that protect your other AWS resources. AWS KMS logs every use of your encryption keys to AWS CloudTrail to help meet your regulatory and compliance needs.\r\n<span style=\"font-weight: bold;\">Scale Elastically and Cost-Effectively</span>\r\nAmazon SQS leverages the AWS cloud to dynamically scale based on demand. SQS scales elastically with your application so you don’t have to worry about capacity planning and pre-provisioning. There is no limit to the number of messages per queue, and standard queues provide nearly unlimited throughput. Costs are based on usage which provides significant cost saving versus the “always-on” model of self-managed messaging middleware.","shortDescription":"Amazon Simple Queue Service (SQS) - a fully managed message queues for microservices, distributed systems, and serverless applications.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":0,"sellingCount":0,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Amazon Simple Queue Service (SQS)","keywords":"","description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operati","og:title":"Amazon Simple Queue Service (SQS)","og:description":"Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables you to decouple and scale microservices, distributed systems, and serverless applications. SQS eliminates the complexity and overhead associated with managing and operati"},"eventUrl":"","translationId":3158,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":43,"title":"Data Encryption","alias":"data-encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts &quot;<span style=\"font-weight: bold;\">data in transit</span>&quot; and software which encrypts &quot;<span style=\"font-weight: bold;\">data at rest</span>&quot;. Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key.&nbsp; If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":220,"title":"United States","name":"USA"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":7,"title":"Improve Customer Service"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":340,"title":"Low quality of customer service"},{"id":350,"title":"No monitoring of corporate IT processes"},{"id":356,"title":"High costs of routine operations"},{"id":375,"title":"No support for mobile and remote users"},{"id":378,"title":"Low employee productivity"},{"id":400,"title":"High costs"}]}},"categories":[{"id":443,"title":"Application Delivery Controller (load balancer) - appliance","alias":"application-delivery-controller-load-balancer-appliance","description":" Application Delivery Controllers are the next generation of load balancers, and are typically located between the firewall/router and the web server farm. An application delivery controller is a network device that helps sites direct user traffic to remove excess load from two or more servers. In addition to providing Layer 4 load balancing, ADCs can manage Layer 7 for content switching, and also provide SSL offload and acceleration. They tend to offer more advanced features such as content redirection as well as server health monitoring. An Application delivery controller may also be known as a Web switch, URL switch, Web content switch, content switch and Layer 7 switch.\r\nToday, advanced application delivery controllers and intelligent load balancers are not only affordable, but the consolidation of Layer 4-7 load balancing and content switching, and server offload capabilities such as SSL, data caching and compression provides companies with cost-effective out-of-the-box infrastructure.\r\nFor enterprise organizations (companies with 1,000 or more employees), integrating best-of-breed network infrastructure is commonplace. However best-of-breed does not equate with deploying networks with enterprise-specific features and expensive products, but rather, deploying products that are purpose-built, with the explicit features, performance, reliability and scalability created specifically for the companies of all sizes.\r\nIn general, businesses of all sizes are inclined to purchase “big brand” products. However, smaller vendors that offer products within the same category can provide the optimal performance, features and reliability required, with the same benefits - at a lower cost.\r\nFor the enterprise market, best-of-breed comes with a high Total Cost of Ownership (TCO), since deploying products from various manufacturers requires additional training, maintenance and support. Kemp can help SMBs lower their TCO, and help them build reliable, high performance and scalable web and application infrastructure. Kemp products have a high price/performance value for SMBs. Our products are purpose-built for SMB businesses for dramatically less than the price of “big name” ADC and SLB vendors who are developing features that enterprise customers might use.","materialsDescription":" <span style=\"font-weight: bold;\">What are application delivery controllers?</span>\r\nApplication Delivery Controllers (ADCs) are the next stage in the development of server load balancing solutions. ADCs allow you to perform not only the tasks of balancing user requests between servers, but also incorporate mechanisms that increase the performance, security and resiliency of applications, as well as ensure their scalability.\r\n<span style=\"font-weight: bold;\">And what other possibilities do application controllers have?</span>\r\nIn addition to the function of uniform distribution of user requests, application delivery controllers have many other interesting features. They can provide around-the-clock availability of services, improve web application performance up to five times, reduce risks when launching new services, protect confidential data, and publish internal applications to the outside with secure external access (a potential replacement for outgoing Microsoft TMG).\r\nOne of the most important functions of application delivery controllers, which distinguish them from simple load balancers, is the presence of a functional capable of processing information issued to the user based on certain rules.\r\n<span style=\"font-weight: bold;\">What are the prerequisites for implementing application delivery controllers in a particular organization?</span>\r\nA number of factors can determine the criteria for deciding whether to implement application controllers in your organization. First, this is the poor performance of web services, which is a long download of content, frequent hangs and crashes. Secondly, such a prerequisite can be interruptions in the work of services and communication channels, expressed in failures in the transmitting and receiving equipment that ensures the operation of the data transmission network, as well as failures in the operation of servers.\r\nIn addition, it is worth thinking about implementing application delivery controllers if you use Microsoft TMG or Cisco ACE products, since they are no longer supported by the manufacturer. A prerequisite for the implementation of ADC may be the launch of new large web projects, since this process will inevitably entail the need to ensure the operability of this web project with the maintenance of high fault tolerance and performance.\r\nAlso, controllers are needed when you need to provide fault tolerance, continuous availability and high speed of applications that are consolidated in the data center. A similar situation arises when it is necessary to build a backup data center: here you also need to ensure fault tolerance between several data centers located in different cities.\r\n<span style=\"font-weight: bold;\">What are the prospects for the introduction of application controllers in Russia and in the world?</span>\r\nGartner's research shows that there have recently been marked changes in the market for products that offer load balancing mechanisms. In this segment, user demand shifts from servers implementing a simple load balancing mechanism to devices offering richer functionality.\r\nGartner: “The era of load balancing has long gone, and companies need to focus on products that offer richer application delivery functionality.”\r\nIn Russia, due to the specifics of the internal IT market, application controllers are implemented mainly because of the presence of some specific functionality, and not because of the comprehensive solution for delivering applications in general, which this product offers. The main task for which application delivery controllers are now most often sold is the same load balancing function as before.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Application_Delivery_Controller_load_balancer_appliance.png"},{"id":321,"title":"Workload Scheduling and Automation Software","alias":"workload-scheduling-and-automation-software","description":"","materialsDescription":"","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Workload_Scheduling_and_Automation_Software.png"},{"id":325,"title":"Performance Management Software","alias":"performance-management-software","description":" <span style=\"font-weight: bold; \">Performance management software </span>— also referred to as a <span style=\"font-weight: bold; \">performance management system</span>— helps a company track, analyze, and evaluate its employees’ performance. is designed to improve business performance by spurring employee productivity. It works to ensure individual employees and teams are engaged and in alignment with organizational goals. Employee review software replaces an annual performance review process with real-time performance tracking, goal setting and feedback.\r\nPerformance management software systems are overseen by the HR department. They fit under the umbrella of <span style=\"font-style: italic; \">talent management systems.</span>\r\nAs next-generation HR software, performance management tools help companies address the modern goals of continually monitoring performance while giving employees feedback and support. Performance review software can track individual contributions to a team, as well as that team's ability to meet business objectives, thus tying performance into the company's bottom line.\r\nImproving employee engagement is another goal of performance management software. An employee can see current individual performance goals and their progress toward meeting them. This includes tracking efforts on specific projects. Managers measure individual performance against goals, and employees get a better idea of where they stand.\r\nThese systems use dashboards for quick and collaborative reviews. They can report individual performance, as well as project and team performance. The systems may also include employee ranking.\r\nAn effective performance management program must interact with other tools - in particular, workforce analytics. Data can be analyzed, for instance, against reporting from financial management systems and sales performance management systems.","materialsDescription":"<h1 class=\"align-center\">Why Implement Performance Management Software?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Easily-Navigable Dashboard </span></li></ul>\r\nThe top advantage to performance management tools are their ability to bring all key data and performance into one, organized location. Award-winning business performance management software do that. They make it easy to navigate the data and information and help leaders make better decisions for their workforce. \r\n<ul><li><span style=\"font-weight: bold; \">Performance Review Cycles </span></li></ul>\r\nTraditional annual review cycle or not, performance management system software can help coordinate, organize, schedule and store review information. The software will send reminders to leaders, manage permissions as leadership changes and provide structure to the overall process, including scripts based on company values and the employee’s role.\r\n<ul><li><span style=\"font-weight: bold; \">360 Degree and Peer Reviews </span></li></ul>\r\nPerformance and talent management tool can help ensure the process goes smoothly by providing structured and anonymous assessments. In some cases, there might be more than a few people involved in the performance review of one employee, so the software can track the progress of feedback to ensure each manager or leader has provided necessary input in a timely manner.\r\n<ul><li><span style=\"font-weight: bold; \">Customizable Review and Assessment Scripts </span></li></ul>\r\nIt is best practice to base performance on the unique values and goals of your organization, which means the annual review script should be different for a manager than it is for an executive, and nothing like the script of another organization. \r\n<ul><li><span style=\"font-weight: bold; \">Goal and Performance Tracking </span></li></ul>\r\nContinuous performance and goal tracking allows leadership to see the progress of projects clearly while keeping in mind which employees are hitting the mark and which need guidance. And because automated performance management system available to the employee as well, everyone will be on the same page and aligned to the work being done, even between departments in real-time.\r\n<ul><li><span style=\"font-weight: bold; \">Development &amp; Succession Planning </span></li></ul>\r\nEmployees need continuous support in order to become effective contributors to the organization, especially in the long run. With performance management tools, you can track development progress, assign long term goals and ensure you understand the direction of talent and the business as a whole.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Performance_Management_Software.png"},{"id":43,"title":"Data Encryption","alias":"data-encryption","description":"<span style=\"font-weight: bold;\">Data encryption</span> translates data into another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. Encrypted data is commonly referred to as ciphertext, while unencrypted data is called plaintext. Currently, encryption is one of the most popular and effective data security methods used by organizations. \r\nTwo main types of data encryption exist - <span style=\"font-weight: bold;\">asymmetric encryption</span>, also known as public-key encryption, and <span style=\"font-weight: bold;\">symmetric encryption</span>.<br />The purpose of data encryption is to protect digital data confidentiality as it is stored on computer systems and transmitted using the internet or other computer networks. The outdated data encryption standard (DES) has been replaced by modern encryption algorithms that play a critical role in the security of IT systems and communications.\r\nThese algorithms provide confidentiality and drive key security initiatives including authentication, integrity, and non-repudiation. Authentication allows for the verification of a message’s origin, and integrity provides proof that a message’s contents have not changed since it was sent. Additionally, non-repudiation ensures that a message sender cannot deny sending the message.\r\nData protection software for data encryption can provide encryption of devices, email, and data itself. In many cases, these encryption functionalities are also met with control capabilities for devices, email, and data. \r\nCompanies and organizations face the challenge of protecting data and preventing data loss as employees use external devices, removable media, and web applications more often as a part of their daily business procedures. Sensitive data may no longer be under the company’s control and protection as employees copy data to removable devices or upload it to the cloud. As a result, the best data loss prevention solutions prevent data theft and the introduction of malware from removable and external devices as well as web and cloud applications. In order to do so, they must also ensure that devices and applications are used properly and that data is secured by auto-encryption even after it leaves the organization.\r\nEncryption software program encrypts data or files by working with one or more encryption algorithms. Security personnel use it to protect data from being viewed by unauthorized users.\r\nTypically, each data packet or file encrypted via data encryption programs requires a key to be decrypted to its original form. This key is generated by the software itself and shared between the data/file sender and receiver. Thus, even if the encrypted data is extracted or compromised, its original content cannot be retrieved without the encryption key. File encryption, email encryption, disk encryption and network encryption are widely used types of data encryption software.<br /><br />","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: normal;\">What is Encryption software?</span></h1>\r\nEncryption software is software that uses cryptography to prevent unauthorized access to digital information. Cryptography is used to protect digital information on computers as well as the digital information that is sent to other computers over the Internet.There are many software products which provide encryption. Software encryption uses a cipher to obscure the content into ciphertext. One way to classify this type of software is by the type of cipher used. Ciphers can be divided into two categories: <span style=\"font-weight: bold;\">public key ciphers</span> (also known as asymmetric ciphers), and <span style=\"font-weight: bold;\">symmetric key ciphers</span>. Encryption software can be based on either public key or symmetric key encryption.\r\nAnother way to classify crypto software is to categorize its purpose. Using this approach, software encryption may be classified into software which encrypts &quot;<span style=\"font-weight: bold;\">data in transit</span>&quot; and software which encrypts &quot;<span style=\"font-weight: bold;\">data at rest</span>&quot;. Data in transit generally uses public key ciphers, and data at rest generally uses symmetric key ciphers.\r\nSymmetric key ciphers can be further divided into stream ciphers and block ciphers. Stream ciphers typically encrypt plaintext a bit or byte at a time, and are most commonly used to encrypt real-time communications, such as audio and video information. The key is used to establish the initial state of a keystream generator, and the output of that generator is used to encrypt the plaintext. Block cipher algorithms split the plaintext into fixed-size blocks and encrypt one block at a time. For example, AES processes 16-byte blocks, while its predecessor DES encrypted blocks of eight bytes.<br />There is also a well-known case where PKI is used for data in transit of data at rest.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How Data Encryption is used?</span></h1>\r\nThe purpose of data encryption is to deter malicious or negligent parties from accessing sensitive data. An important line of defense in a cybersecurity architecture, encryption makes using intercepted data as difficult as possible. It can be applied to all kinds of data protection needs ranging from classified government intel to personal credit card transactions. Data encryption software, also known as an encryption algorithm or cipher, is used to develop an encryption scheme which theoretically can only be broken with large amounts of computing power.\r\nEncryption is an incredibly important tool for keeping your data safe. When your files are encrypted, they are completely unreadable without the correct encryption key.&nbsp; If someone steals your encrypted files, they won’t be able to do anything with them.\r\nThere different types of encryption: hardware and software. Both offer different advantages. So, what are these methods and why do they matter?\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Software Encryption</span></h1>\r\n<p class=\"align-left\">As the name implies, software encryption uses features of encryption software to encrypt your data. Cryptosoft typically relies on a password; give the right password, and your files will be decrypted, otherwise they remain locked. With encryption enabled, it is passed through a special algorithm that scrambles your data as it is written to disk. The same software then unscrambles data as it is read from the disk for an authenticated user.</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Crypto programs is typically quite cheap to implement, making it very popular with developers. In addition, software-based encryption routines do not require any additional hardware.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Types of encryption software is only as secure as the rest of your computer or smartphone. If a hacker can crack your password, the encryption is immediately undone.<br />Software encryption tools also share the processing resources of your computer, which can cause the entire machine to slow down as data is encrypted/decrypted. You will also find that opening and closing encrypted files is much slower than normal because the process is relatively resource intensive, particularly for higher levels of encryption</p>\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">Hardware encryption</span></h1>\r\n<p class=\"align-left\">At the heart of hardware encryption is a separate processor dedicated to the task of authentication and encryption. Hardware encryption is increasingly common on mobile devices. <br />The encryption protection technology still relies on a special key to encrypt and decrypt data, but this is randomly generated by the encryption processor. Often times, hardware encryption devices replace traditional passwords with biometric logons (like fingerprints) or a PIN number that is entered on an attached keypad<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Pros.</span>Hardware offers strong encryption, safer than software solutions because the encryption process is separate from the rest of the machine. This makes it much harder to intercept or break. </p>\r\n<p class=\"align-left\">The use of a dedicated processor also relieves the burden on the rest of your device, making the encryption and decryption process much faster.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Cons.</span>Typically, hardware-based encrypted storage is much more expensive than a software encryption tools. <br />If the hardware decryption processor fails, it becomes extremely hard to access your information.<span style=\"font-weight: bold;\"></span></p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">The Data Recovery Challenge. </span>Encrypted data is a challenge to recover. Even by recovering the raw sectors from a failed drive, it is still encrypted, which means it is still unreadable. </p>\r\n<p class=\"align-left\">Hardware encrypted devices don’t typically have these additional recovery options. Many have a design to prevent decryption in the event of a component failure, stopping hackers from disassembling them. The fastest and most effective way to deal with data loss on an encrypted device is to ensure you have a complete backup stored somewhere safe. For your PC, this may mean copying data to another encrypted device. For other devices, like your smartphone, backing up to the Cloud provides a quick and simple economy copy that you can restore from. As an added bonus, most Cloud services now encrypt their users’ data too. <br /><br /><br /></p>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Data_Encryption.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://aws.amazon.com/ru/solutions/case-studies/localytics/?nc1=h_ls","title":"Web-site of vendor"}},"comments":[],"referencesCount":0},{"id":649,"title":"Barracuda Message Archiver for bank","description":"Challenges\r\n<ul><li>Difficulty in consolidating, locating, and retrieving huge amounts of past data and correspondence collected over the years</li><li>Needed a solution that allows immediate access to information in emails upon request</li><li>The solution must also apply mailbox management principles in the Exchange servers, thereby reducing the volume of data stored on the active exchange servers</li></ul>\r\nOperationally, the company has been reporting positive results, with a simpler and faster data retrieval experience by their power users. They’ve also reported heavy email usage across human resources, payroll, legal, marketing and finance. The staff at Unicredit Bank say they have better success search rates that have allowed them to not just retrieve email, but also identify the gaps that were previously not visible. 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Affordable Budgeting is predictable with our simple pricing model. With no per-user or per-mailbox fees, the Barracuda Message Archiver often costs less over time than many online archiving services that are initially free to use. Comprehensive reporting makes it easy to project future storage needs. Key Features: &nbsp;Exchange Stubbing, PST Collector, Comprehensive Mobile Apps, Single Instance Storage, Usage Reports Reduces Email Server Storage Needs The Barracuda Message Archiver reduces expensive storage needs of email servers, extending server life while reducing costs. By eliminating the need for users to archive their emails locally with PST files, IT has more control over message tracking and retention. Key Features: &nbsp;Exchange Stubbing, PST Collector, Single Instance Storage, Message Import, Usage Report Convenient User Access Intuitive search and full-featured message management via a web browser, Outlook Add-in, PC, Mac, or mobile device enhances user productivity with self-service access and recovery of any message ever sent or received, even if deleted on the email server. Litigation and Compliance Support The Barracuda Message Archiver has comprehensive indexing, permissioning, search, legal hold, audit, and export capabilities that help accelerate and simplify eDiscovery requests. 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Whether it’s investigating chains of communication to establish a true record of events for internal purposes, or responding to an external lawsuit, they’re now able to respond almost immediately. Previously, it might have taken up to two weeks recovering and reconciling data from backups.\r\nWith any Barracuda Networks solution, the plug-and-play capabilities, phenomenal tech support, and ease of use are instrumental in helping to alleviate the hectic life of the local IT guy. With the Barracuda Message Archiver, Kyivstar was quick to highlight the tech support because it surpassed all of its usual expectations.\r\nResults\r\n<ul><li>100% reliable backup &amp; message archiving</li><li>Easy access to every email ever sent or received</li><li>Alleviate strains on mail server and bandwidth</li><li>Quickly set up built-in policies to meet regulatory compliance</li><li>Easy to install and use</li></ul>","alias":"barracuda-message-archiver-for-kyivstar","roi":0,"seo":{"title":"Barracuda Message Archiver for Kyivstar","keywords":"","description":"Challenges\r\n<ul><li>Maintain Exchange servers while creating new policies for each end user</li><li>Preserving all emails for legal and regulatory compliance</li><li>Insufficient archiving capabilities</li></ul>\r\nBarracuda Message Archiver has helped the compa","og:title":"Barracuda Message Archiver for Kyivstar","og:description":"Challenges\r\n<ul><li>Maintain Exchange servers while creating new policies for each end user</li><li>Preserving all emails for legal and regulatory compliance</li><li>Insufficient archiving capabilities</li></ul>\r\nBarracuda Message Archiver has helped the compa"},"deal_info":"","user":{"id":2540,"title":"Kyivstar","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png","alias":"kievstar","address":"","roles":[],"description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 3G. 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For many years the company has been the largest taxpayer to the state budget of Ukraine among the companies in the sector of transport and communications, as well as one of the best employers and most socially responsible business entities.\r\n\r\nKyivstar was the first company to provide the best telecommunications services of European markets for Ukrainian subscribers. For instance, in 1998 the company was the first to suggest SMS service to subscribers, and in 2000 – was the first to start providing access to Internet by WAP. After that Kyivstar was the first to massively introduce packet tariff plans with no charge for minutes and to cancel megabyte billing of Internet in the most of the tariff plans.\r\n\r\nThe company was the first among telecommunications operators of Ukraine to fully upgrade switched network to prepare for high-speed mobile data transmission technologies. In Kyivstar's network, MSC Server Blade Cluster, unique equipment for Ukraine, is installed. It is new-generation switchers that support technologies from 2.5G to LTE. In 2012 the process of base stations' equipment replacement for a full transition to IP architecture was started.\r\n\r\nKyivstar's team amounts to around 4,000 professionals working all over Ukraine. A system of continuing education and professional development, encouragement and protection of employees has been created in the company:\r\n\r\n<ul><li>Every year more than 50% of employees upgrade their skills at various courses and trainings organized by the company;</li><li> 40% of employees use flexible work schedule; when needed, any employee can work remotely through &quot;Virtual Office&quot; system.</li></ul>\r\nThe company's care about employees' health is an essential part of the social package. Kyivstar's workers can get medical service in more than 1,000 clinics, health institutions and pharmacies in 99 Ukrainian cities.\r\n\r\n<span style=\"font-weight: bold;\">Information on the ownership structure of PJSC “Kyivstar”</span>\r\nThe sole shareholder of PJSC “Kyivstar” is the international telecom group of companies <span style=\"font-weight: bold;\">VEON</span>, the headquarters of which is located in the Kingdom of the Netherlands. VEON shares are traded on the stock exchanges of the USA and the European Union, and among the owners of the shares there are thousands of people, including large investment funds of the USA, Great Britain, Italy, such as Exor NV, Shah Capital, Prosperity Capital, Kopernik Global Investors, etc. No shareholder has a majority stake and does not have a decisive influence on the activities of the VEON group and, accordingly, on the activities of Kyivstar.\r\nIn February 2022, the VEON Group excluded persons who have been subject to EU sanctions from the Board of Directors, their financial assets are frozen, and they themselves do not take any part in or have any influence on the management of the VEON Group. The group also decided to withdraw from the russian market and on May 30, 2023, reported on the completion of all legal formalities and procedures related to this initiative.\r\nPJSC “Kyivstar” is managed by the President (a citizen of Ukraine) and the Supervisory Board of Kyivstar PJSC, which includes citizens of Ukraine, the United States, the European Union and Turkey. 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People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Business-Quality, Highly Scalable Conferencing</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Intuitive, User-Selectable Layouts and In-Meeting Controls</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Flexible Deployment Options</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can choose between a virtualized setup on:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cisco Business Edition platforms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Use TelePresence Server to:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Boost team productivity and effectiveness</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Bring everyone together in always-available Collaboration Meeting Rooms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Unify collaboration system deployment with a single collaboration architecture</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cut costs and simplify provisioning and maintenance</span>","shortDescription":"Cisco TelePresence Server is a business-quality, intuitive video conferencing","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco TelePresence Server","keywords":"Cisco, meeting, Server, collaboration, video, your, Meeting, Multiparty","description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"","og:title":"Cisco TelePresence Server","og:description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\""},"eventUrl":"","translationId":93,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":377,"title":"Separate communications channels"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":896,"title":"Cisco TelePresence for Kyivstar","description":"Description is not ready yet","alias":"cisco-telepresence-for-kyivstar","roi":0,"seo":{"title":"Cisco TelePresence for Kyivstar","keywords":"","description":"Description is not ready yet","og:title":"Cisco TelePresence for Kyivstar","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":2540,"title":"Kyivstar","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png","alias":"kievstar","address":"","roles":[],"description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 3G. Company's customer base amounts to over 24 million in mobile and over 1.1 million in broadband Internet.\r\n\r\nKyivstar is a part of VimpelCom Ltd., one of the world's largest integrated telecommunications companies, headquartered in Netherlands. The holding company owns telecom assets in the CIS countries, Europe, Asia, and Africa, and its shares are freely traded on the stock exchange (NASDAQ). Jean-Yves Charlier is CEO of VimpelCom Ltd.\r\n\r\nKyivstar is one of few companies in VimpelCom Ltd. that provides services under its own, exclusively Ukrainian brand. Every year international control of Kyivstar network parameters is held. According to its results, the company demonstrates better quality and productivity than on the average in the region and in the world.\r\n\r\nKyivstar has achieved big success thanks to investment into development of its own fiber-optic network which is an important link in the traffic exchange between Europe and Asia, and it is a reliable partner of Ukrainians in the connection with the other countries of the world. The company provides roaming services in 195 countries on 5 continents.\r\n\r\nFor more than 25 years of operation on the territory of Ukraine Kyivstar has been developing the technical infrastructure of telecom-market and has been faithfully performing its obligations to the country and the society. For many years the company has been the largest taxpayer to the state budget of Ukraine among the companies in the sector of transport and communications, as well as one of the best employers and most socially responsible business entities.\r\n\r\nKyivstar was the first company to provide the best telecommunications services of European markets for Ukrainian subscribers. For instance, in 1998 the company was the first to suggest SMS service to subscribers, and in 2000 – was the first to start providing access to Internet by WAP. After that Kyivstar was the first to massively introduce packet tariff plans with no charge for minutes and to cancel megabyte billing of Internet in the most of the tariff plans.\r\n\r\nThe company was the first among telecommunications operators of Ukraine to fully upgrade switched network to prepare for high-speed mobile data transmission technologies. In Kyivstar's network, MSC Server Blade Cluster, unique equipment for Ukraine, is installed. It is new-generation switchers that support technologies from 2.5G to LTE. In 2012 the process of base stations' equipment replacement for a full transition to IP architecture was started.\r\n\r\nKyivstar's team amounts to around 4,000 professionals working all over Ukraine. A system of continuing education and professional development, encouragement and protection of employees has been created in the company:\r\n\r\n<ul><li>Every year more than 50% of employees upgrade their skills at various courses and trainings organized by the company;</li><li> 40% of employees use flexible work schedule; when needed, any employee can work remotely through &quot;Virtual Office&quot; system.</li></ul>\r\nThe company's care about employees' health is an essential part of the social package. Kyivstar's workers can get medical service in more than 1,000 clinics, health institutions and pharmacies in 99 Ukrainian cities.\r\n\r\n<span style=\"font-weight: bold;\">Information on the ownership structure of PJSC “Kyivstar”</span>\r\nThe sole shareholder of PJSC “Kyivstar” is the international telecom group of companies <span style=\"font-weight: bold;\">VEON</span>, the headquarters of which is located in the Kingdom of the Netherlands. VEON shares are traded on the stock exchanges of the USA and the European Union, and among the owners of the shares there are thousands of people, including large investment funds of the USA, Great Britain, Italy, such as Exor NV, Shah Capital, Prosperity Capital, Kopernik Global Investors, etc. No shareholder has a majority stake and does not have a decisive influence on the activities of the VEON group and, accordingly, on the activities of Kyivstar.\r\nIn February 2022, the VEON Group excluded persons who have been subject to EU sanctions from the Board of Directors, their financial assets are frozen, and they themselves do not take any part in or have any influence on the management of the VEON Group. The group also decided to withdraw from the russian market and on May 30, 2023, reported on the completion of all legal formalities and procedures related to this initiative.\r\nPJSC “Kyivstar” is managed by the President (a citizen of Ukraine) and the Supervisory Board of Kyivstar PJSC, which includes citizens of Ukraine, the United States, the European Union and Turkey. Each of these citizens is a person with an exceptionally high reputation in the business environment with long experience of managerial work on the international market.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.kyivstar.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Kyivstar","keywords":"Kyivstar, company, Ukraine, first, network, mobile, been, employees","description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:title":"Kyivstar","og:description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:image":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png"},"eventUrl":""},"supplier":{"id":1392,"title":"S&T Ukraine","logoURL":"https://old.roi4cio.com/uploads/roi/company/S_T_Ukraine.png","alias":"ehs-ehnd-ti-ukraina","address":"","roles":[],"description":"S&amp;T Ukraine was established in 1993 and today we are in TOP3 of Ukrainian systems integrators. 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Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&amp;D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":70,"logo":false,"scheme":false,"title":"Cisco TelePresence Server","vendorVerified":0,"rating":"2.40","implementationsCount":3,"suppliersCount":0,"alias":"cisco-telepresence-server","companyTypes":[],"description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">With TelePresence Server, anyone can join a meeting using video, audio, and content sharing, from any mobile, desktop, or room system, anywhere. People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Business-Quality, Highly Scalable Conferencing</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Intuitive, User-Selectable Layouts and In-Meeting Controls</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Flexible Deployment Options</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can choose between a virtualized setup on:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cisco Business Edition platforms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Use TelePresence Server to:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Boost team productivity and effectiveness</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Bring everyone together in always-available Collaboration Meeting Rooms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Unify collaboration system deployment with a single collaboration architecture</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cut costs and simplify provisioning and maintenance</span>","shortDescription":"Cisco TelePresence Server is a business-quality, intuitive video conferencing","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco TelePresence Server","keywords":"Cisco, meeting, Server, collaboration, video, your, Meeting, Multiparty","description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"","og:title":"Cisco TelePresence Server","og:description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\""},"eventUrl":"","translationId":93,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":9,"title":"Support Decision Making"},{"id":10,"title":"Ensure Compliance"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":334,"title":"Poor timing of management decision making"},{"id":370,"title":"No automated business processes"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":375,"title":"No support for mobile and remote users"},{"id":378,"title":"Low employee productivity"},{"id":387,"title":"Non-compliant with IT security requirements"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/82095.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":935,"title":"Cisco TelePresence for the largest agricultural holding in Ukraine","description":"Description is not ready yet","alias":"cisco-telepresence-for-the-largest-agricultural-holding-in-ukraine","roi":0,"seo":{"title":"Cisco TelePresence for the largest agricultural holding in Ukraine","keywords":"","description":"Description is not ready yet","og:title":"Cisco TelePresence for the largest agricultural holding in Ukraine","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":7275,"title":"Ukrlandfarming","logoURL":"https://old.roi4cio.com/uploads/roi/company/Ukrlandfarming.jpeg","alias":"ukrlendfarming","address":"","roles":[],"description":" Ukrlandfarming was founded in 2007.<br />In 2011, after acquiring and combining the assets of the companies: Robusta-Agro-Invest (agricultural crops), Dakor Agro Holding (agricultural crops, sugar, livestock), Rise (agricultural crops, sugar, livestock, seeds, services on storage, distribution of agricultural machinery, fertilizers, plant protection products), Ukrmyaso (production of beef and leather products), Avangard (production of eggs and egg products), Olympus, Agro-Resource, Zorya, &quot;Chernyshevskoe&quot;, &quot;Macon&quot; (increase in bank and storage facilities), Ukrlandfarming group has become the largest vertically integrated agricultural holding in Ukraine.<br />Ukrlandfarming is the most powerful vertically integrated agricultural holding in Ukraine, which manages the largest in the country and the eighth in the world bank of fertile black soil with a total area of ​​570 thousand hectares.<br />Production direction<br />• Crop production and seed production.<br />• Dairy and beef cattle breeding.<br />• Production of eggs and egg products.<br />• Sugar production.<br />• Meat processing.<br />• Storage and trade of grain and industrial crops.<br />• Distribution of agricultural machinery, spare parts, plant protection products, mineral and special fertilizers, seeds.<br />• Technical service.<br />The holding structure includes five seed factories, 19 poultry farms, 10 laying hen farms, three reproducers, three breeding farms, six animal feed plants, the Imperovo Foods egg product factory, three egg storage facilities, six sugar mills, 19 meat processing plants and two leather factories.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.ulf.com.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Ukrlandfarming","keywords":"","description":" Ukrlandfarming was founded in 2007.<br />In 2011, after acquiring and combining the assets of the companies: Robusta-Agro-Invest (agricultural crops), Dakor Agro Holding (agricultural crops, sugar, livestock), Rise (agricultural crops, sugar, livestock, seeds","og:title":"Ukrlandfarming","og:description":" Ukrlandfarming was founded in 2007.<br />In 2011, after acquiring and combining the assets of the companies: Robusta-Agro-Invest (agricultural crops), Dakor Agro Holding (agricultural crops, sugar, livestock), Rise (agricultural crops, sugar, livestock, seeds","og:image":"https://old.roi4cio.com/uploads/roi/company/Ukrlandfarming.jpeg"},"eventUrl":""},"supplier":{"id":249,"title":"Integrity Systems","logoURL":"https://old.roi4cio.com/uploads/roi/company/integrity_systems.png","alias":"integrity-systems","address":"Київ 01032 вул. 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The main asset is our team of qualified consultants, project managers and engineers, allowing us to offer our clients services that cover the full life cycle of IT solutions - from analyzing business objectives, design, implementation and further maintenance and support.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":197,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":15,"vendorImplementationsCount":0,"vendorPartnersCount":9,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://integritysys.com.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Integrity Systems","keywords":"Systems, solutions, Integrity, implementation, design, company, business, objectives","description":"Integrity Systems is a young company, system integrator dynamic. 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The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&amp;D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":70,"logo":false,"scheme":false,"title":"Cisco TelePresence Server","vendorVerified":0,"rating":"2.40","implementationsCount":3,"suppliersCount":0,"alias":"cisco-telepresence-server","companyTypes":[],"description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">With TelePresence Server, anyone can join a meeting using video, audio, and content sharing, from any mobile, desktop, or room system, anywhere. People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Business-Quality, Highly Scalable Conferencing</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Intuitive, User-Selectable Layouts and In-Meeting Controls</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Flexible Deployment Options</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">You can choose between a virtualized setup on:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cisco Business Edition platforms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Use TelePresence Server to:</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Boost team productivity and effectiveness</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Bring everyone together in always-available Collaboration Meeting Rooms</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Unify collaboration system deployment with a single collaboration architecture</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Cut costs and simplify provisioning and maintenance</span>","shortDescription":"Cisco TelePresence Server is a business-quality, intuitive video conferencing","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco TelePresence Server","keywords":"Cisco, meeting, Server, collaboration, video, your, Meeting, Multiparty","description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\"","og:title":"Cisco TelePresence Server","og:description":"<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \">Features and Capabilities</span>\r\n<span style=\"color: rgb(51, 51, 51); font-family: arial, helvetica, sans-serif; font-size: 16px; \"><br /></span>\r\n<span style=\""},"eventUrl":"","translationId":93,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":10,"title":"Ensure Compliance"},{"id":254,"title":"Centralize management"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":375,"title":"No support for mobile and remote users"},{"id":381,"title":"HR management"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":30,"title":"Video Conferencing","alias":"video-conferencing","description":"Video conferencing is a technology that allows users in different locations to hold face-to-face meetings without having to move to a single location together. This technology is particularly convenient for business users in different cities or even different countries because it saves time, expense, and hassle associated with business travel. Uses for video conferencing include holding routine meetings, negotiating business deals, and interviewing job candidates.\r\nVideo conferencing's main advantage over teleconferencing is that users can see each other, which allows them to develop stronger relationships. When a video conference is held for informal purposes, it is called a video call or video chat.\r\nThere are a variety of ways video conferencing can be conducted. Individuals may use web cameras connected to our built into laptop, tablet, or desktop computers. Smartphones equipped with cameras may also be used to connect for video conferences. In such instances, a software-based platform typically is used to transmit communication over Internet protocols.\r\nSome businesses use dedicated video conferencing rooms that have been equipped with high-grade cameras and screens to ensure the conversation is clear and with limited technical faults. Third-party providers often install and assemble the hardware needed to conduct the video conference.\r\nCompanies with multiple offices might establish direct video communications between their locations in order to allow their teams to work more collaboratively.\r\nVideo conferencing can also be used as a medium for conducting training, with the instructor teaching a remote class from almost anywhere. This can be done in a corporate context, especially for getting workers the knowledge they need to better perform their jobs. The academic world can also make use of video conferencing to connect a traditional classroom setting with students who have based a considerable distance from the school.\r\nA video conference may also be used to conduct regular meetings with a company staff or to confer with shareholders about the latest activities at the business. It may be used to announce significant changes at a company, such as introducing a new CEO or to present information in an interactive way that allows all participants to engage in discussion about what they see on screen.\r\nHotels and conference centers sometimes make video conferencing services available to guests who require such services. This may be offered in suites or conference rooms that have been equipped for this purpose.","materialsDescription":" <span style=\"font-weight: bold; \">What is video conferencing?</span>\r\nVideo conferencing is two-way interactive communication delivered using telephone or Internet technologies that allows people at a different location to come together for a meeting. The video conference can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites.\r\nA basic video conference setup has a camera and a microphone. Video from the camera and audio from the microphone is converted into a digital format and transmitted to a receiving location using a coding and decoding device, often referred to as a &quot;codec&quot;.\r\nAt that receiving location is another codec device that decodes the receiving digital stream into a form that can be seen and heard on monitors or televisions. At the same time, video and audio from cameras and microphones at the received location is sent back to the original location.\r\n<span style=\"font-weight: bold; \">What are the benefits of video conferencing?</span>\r\nVideo conferencing saves travel time and money. Participants can see and hear all other participants and communicate both verbally and visually, creating a face-to-face experience. PowerPoint and other on-screen graphics, as well as other cameras, are also available presentation options. People's downtime is reduced and productivity gains are achieved by removing the logistics of flight preparations, airport delays, hotel stays, and all the other inconveniences of business travel. In distance education, video conferencing provides quality access to students who could not travel to or could afford to relocate to a traditional campus. Video conferences can also be recorded and made available in a variety of ways, e.g., DVDs, streaming video. Besides distance education, other applications include meetings, dissertation and thesis defenses, telemedical procedures, and online conferences.\r\nPeople use video conferencing when:\r\n<ul><li>a live conversation is needed;</li><li>visual information is an important component of the conversation;</li><li>the parties of the conversation can't physically come to the same location;</li><li>the expense or time of travel is a consideration.</li></ul>\r\nExamples of how video conferencing can benefit people around campus:\r\n<ul><li>Guest lecturer invited into a class from another institution.</li><li>The researcher collaborates with colleagues at other institutions on a regular basis.</li><li>Thesis defense at another institution.</li><li>Administrators from different parts of campus need to collaborate on administrator issues such as a campus strategic plan.</li><li>Researcher needs to meet with a review committee about a grant.</li><li>Student interviews with an employer in another city.</li></ul>\r\n<span style=\"font-weight: bold; \">Please explain the etiquette for video conferencing</span>\r\n<ul><li>Allow a few minutes for setting up and shutting down the video conference.</li><li>Stick to time limits.</li><li>Remember to mute your microphone when you are not talking.</li><li>Consider using a location banner.</li><li>Take turns speaking and allow time for audio delay.</li><li>Don't multi-task on camera.</li><li>Be aware of possible audio distractions if your microphone is not muted - coughing, paper shuffling, air conditioning units, laptop and projector fans, phone ringing, etc.</li></ul>\r\n<span style=\"font-weight: bold;\">What are some suggestions for a successful video conference?</span>\r\nProvide an overview for new users so they can learn the basics of videoconferencing:\r\n<ul><li>Share rules of etiquette.</li><li>Get experience using the remote control (room based systems) or using the desktop client software.</li><li>Emphasize the importance of muting the microphone when you are not speaking.</li><li>Test with each location prior to the video conference. Testing provides experience and creates a positive experience.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Video_Conferencing.png"},{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://integritysys.com.ua/success-networks/ukrlandfarming-m-cisco/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":1038,"title":"Cisco Unified Communication Manager 7.1 for the Ukrainian bank \"Prominvestbank\"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"cisco-unified-communication-manager-71-for-the-ukrainian-bank-prominvestbank","roi":0,"seo":{"title":"Cisco Unified Communication Manager 7.1 for the Ukrainian bank \"Prominvestbank\"","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Cisco Unified Communication Manager 7.1 for the Ukrainian bank \"Prominvestbank\"","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":542,"title":"Prominvestbank","logoURL":"https://old.roi4cio.com/uploads/roi/company/Prominvestbank.png","alias":"prominvestbank","address":"","roles":[],"description":"PSC Prominvestbank was established in 1992 and from the moment of its foundation it is included into the group of the largest banks of Ukraine. In the early 2000s, the bank first entered the list of 1000 largest banks in the world for the first time. In 2003, 2004 and 2006, The Banker (Financial Times) English publication recognized PSC Prominvestbank as the Bank of the year in Ukraine. In 2010, according to the results of top-100 &quot;Business leaders of Ukraine - 10 years of development&quot; - a joint project of Ukrainian Investment Newspaper LLC and Credit-Rating agency - PSC Prominvestbank joined the ranks of the most important financial institutions for the development of the country. In 2014 PSC Prominvestbank was named as the systemic important bank of the country according to NBU classification.\r\nAccording to results of 2016, Prominvestbank received a favorable opinion of the international auditor of RSM Ukraine. In August 2017, Expert-Rating rating agency updated the long-term credit rating of PSC Prominvestbank at the level of uaАА +. PSC Prominvestbank has a unique experience of cooperation with enterprises of all economy sectors.\r\nPSC Prominvestbank develops business focusing on two key client segments: Big business and retail customers.\r\nProminvestbank is traditionally a leading player in the corporate sector service market. The bank supports almost a thousand of mechanical engineering, electric power, food industry enterprises, agro-industrial complexes and other branches of economy of Ukraine. The bank has an extensive network of branches integrated into a single information space on the basis of modern technologies. According to the loan portfolio volume to corporate clients of PSC Prominvestbank is confidently among the top five financial institutions of the country. During the years of state independence, the bank invested more than $70 billion of credit resources in economic development. Innovative model of retail business is based on a fundamentally new approach to cooperation with the Client and is focused on long-term relationships building.\r\nThe main shareholder of the Bank since 2009 is the State corporation Bank for Development and Foreign Economic Affairs (Vnesheconombank) (Russia), which owns 99.7726% of shares (detailed).\r\nIn addition to its profile activities, PSC Prominvestbank is the initiator and founder of two humanitarian educational projects: Kyiv Institute of Banking and Russian-Ukrainian humanitarian gymnasium.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.pib.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Prominvestbank","keywords":"Promstroybank, state, USSR, 1922, Prominvestba, begun, history, successor","description":"PSC Prominvestbank was established in 1992 and from the moment of its foundation it is included into the group of the largest banks of Ukraine. In the early 2000s, the bank first entered the list of 1000 largest banks in the world for the first time. In 2003, ","og:title":"Prominvestbank","og:description":"PSC Prominvestbank was established in 1992 and from the moment of its foundation it is included into the group of the largest banks of Ukraine. In the early 2000s, the bank first entered the list of 1000 largest banks in the world for the first time. In 2003, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Prominvestbank.png"},"eventUrl":""},"supplier":{"id":2701,"title":"VERNA","logoURL":"https://old.roi4cio.com/uploads/roi/company/VERNA.png","alias":"verna","address":"","roles":[],"description":"VERNA is one of the leading IT Integrators, specializing in design, implementation and support of technical solutions, aimed to improve the efficiency of corporate IT systems, - both on-site and on a remote basis. <br />VERNA has spent more than 15 successful years of dynamic development in the MSP area, having implemented 150 + projects for national-wide companies at Ukrainian market as well as outsourced projects for clients from USA and Western Europe.<br />The main customers are large geographically distributed enterprises: banks, retails, industrial enterprises (BNP Paribas Group, GlobalLogic, Volksbank, Kraft, ArcelorMittal, UniCredit Bank and others).<br />Technical expertise and skills of VERNA team are proven by certificates and partnership statuses with Cisco, Microsoft, HP, IBM, APC, Oracle, VMware, Citrix, Intel, Dell, Siemens, Systemax, etc.<br />VERNA specializes in planning, implementation and support of the following solutions:<br />- Virtualization (VMware,Hyper-V, Citrix, Dockers)<br />- Infrastructure (MS Active Directory, Office 365, Azure, AWS amazon)<br />- VoIP (Cisco, asterisk/FreePBX/Elastix)<br />- Unified Communications (Webex, Big Blue Button, Lync, Exchange, SharePoint)<br />- Networking (Cisco, FortiNet, OpenVPN, CheckPoint)<br />- Server &amp; Storage (SAN, NAS, FAS)<br />- Business applications and databases (Microsoft, Oracle, IBM)<br />- VDI and terminal access solutions (Microsoft, VMware, Citrix)<br />- Storage virtualization (DataCore)<br />- DLP and Information Security (Antivirus systems, websence, Fortinet, DeviceLock e t.c.)<br />Source: https://www.linkedin.com/company/verna","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":205,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":41,"vendorImplementationsCount":0,"vendorPartnersCount":9,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.verna.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"VERNA","keywords":"solutions, infrastructure, providing, distributed, geographically, with, core, services","description":"VERNA is one of the leading IT Integrators, specializing in design, implementation and support of technical solutions, aimed to improve the efficiency of corporate IT systems, - both on-site and on a remote basis. <br />VERNA has spent more than 15 successful ","og:title":"VERNA","og:description":"VERNA is one of the leading IT Integrators, specializing in design, implementation and support of technical solutions, aimed to improve the efficiency of corporate IT systems, - both on-site and on a remote basis. <br />VERNA has spent more than 15 successful ","og:image":"https://old.roi4cio.com/uploads/roi/company/VERNA.png"},"eventUrl":""},"vendors":[{"id":170,"title":"Cisco","logoURL":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png","alias":"cisco","address":"","roles":[],"description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&amp;D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":443,"logo":false,"scheme":false,"title":"Cisco Unified Communications","vendorVerified":0,"rating":"2.40","implementationsCount":4,"suppliersCount":0,"alias":"cisco-unified-communications","companyTypes":[],"description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments.\r\nApplications and Telephony Extensions\r\nStay connected and productive with messaging, presence, and application integration. Add-ons extend core functionality to meet specific needs.\r\nCombine collaboration tools into a single solution to help your employees, customers, suppliers, and partners communicate quickly and easily.\r\n<span style=\"font-weight: bold; font-style: italic;\">Use Cisco Unified Communications to connect teams and information, and help enable comprehensive and effective collaborative experiences. Your organization can:</span>\r\nConnect co-workers, partners, vendors, and customers with the information and expertise they need\r\nAccess and share video on the desktop, on mobile devices, and on demand, as easily as making a phone call\r\nFacilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams\r\nMake mobile devices extensions of the corporate network so workers can be productive anywhere\r\nIntegrate collaboration and communications into applications and business processes\r\nEstimate Your Savings\r\nCisco Unified Communications benefits include next-generation features and capabilities that can significantly reduce total cost of ownership (TCO). Gauge your potential savings with the Unified Communications Total Cost of Ownership Tool.","shortDescription":"Cisco® Unified Communications: Call Control, Communications Gateways, Applications and Telephony Extensions","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Unified Communications","keywords":"Communications, Unified, with, communications, Cisco, help, information, easily","description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments","og:title":"Cisco Unified Communications","og:description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments"},"eventUrl":"","translationId":444,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":10,"title":"Ensure Compliance"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":370,"title":"No automated business processes"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://www.verna.ua/projects/seti-i-telekommunikatsii/item/410-vnedrenie-sistemy-videokonferentssvyazi-v-banke","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":79,"title":"Cisco Unified Communications for Design Bureau","description":"Description is not ready yet","alias":"cisco-unified-communications-for-design-bureau","roi":0,"seo":{"title":"Cisco Unified Communications for Design Bureau","keywords":"","description":"Description is not ready yet","og:title":"Cisco Unified Communications for Design Bureau","og:description":"Description is not ready yet"},"deal_info":"","user":{},"supplier":{},"vendors":[{"id":170,"title":"Cisco","logoURL":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png","alias":"cisco","address":"","roles":[],"description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. The company is expanding its research and development (R&amp;D) investments in areas such as the cloud platform, remote collaboration platform, analytics and telecommunications technologies.</span>","companyTypes":[],"products":{},"vendoredProductsCount":29,"suppliedProductsCount":29,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":42,"vendorPartnersCount":0,"supplierPartnersCount":125,"b4r":0,"categories":{},"companyUrl":"https://www.cisco.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Cisco","keywords":"Index, networking, Cisco, company, Russell, 1000, June, Average","description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:title":"Cisco","og:description":"<span lang=\"en\">Cisco Systems is a global manufacturer of network equipment: routers, switches and servers, as well as software for data transmission on the Internet and corporate networks. The company was founded in 1984 in San Jose (California, USA). Today, ","og:image":"https://old.roi4cio.com/uploads/roi/company/Cisco_logo.png"},"eventUrl":""}],"products":[{"id":443,"logo":false,"scheme":false,"title":"Cisco Unified Communications","vendorVerified":0,"rating":"2.40","implementationsCount":4,"suppliersCount":0,"alias":"cisco-unified-communications","companyTypes":[],"description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments.\r\nApplications and Telephony Extensions\r\nStay connected and productive with messaging, presence, and application integration. Add-ons extend core functionality to meet specific needs.\r\nCombine collaboration tools into a single solution to help your employees, customers, suppliers, and partners communicate quickly and easily.\r\n<span style=\"font-weight: bold; font-style: italic;\">Use Cisco Unified Communications to connect teams and information, and help enable comprehensive and effective collaborative experiences. Your organization can:</span>\r\nConnect co-workers, partners, vendors, and customers with the information and expertise they need\r\nAccess and share video on the desktop, on mobile devices, and on demand, as easily as making a phone call\r\nFacilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams\r\nMake mobile devices extensions of the corporate network so workers can be productive anywhere\r\nIntegrate collaboration and communications into applications and business processes\r\nEstimate Your Savings\r\nCisco Unified Communications benefits include next-generation features and capabilities that can significantly reduce total cost of ownership (TCO). Gauge your potential savings with the Unified Communications Total Cost of Ownership Tool.","shortDescription":"Cisco® Unified Communications: Call Control, Communications Gateways, Applications and Telephony Extensions","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":18,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Unified Communications","keywords":"Communications, Unified, with, communications, Cisco, help, information, easily","description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments","og:title":"Cisco Unified Communications","og:description":"Call Control\r\nUnified communications call-control platforms deliver the right experience to the right endpoint.\r\nCommunications Gateways\r\nFlexible platforms provide unified communications services for all types of gateway and session-border-control deployments"},"eventUrl":"","translationId":444,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":9,"title":"Support Decision Making"}]}},"categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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The pharmaceutical quality system has been introduced and is constantly being improved according to current GMP requirements and&nbsp; ISO 9001, ISO 13485, ISO22000 standards. 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The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. 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Add-ons extend core functionality to meet specific needs.\r\nCombine collaboration tools into a single solution to help your employees, customers, suppliers, and partners communicate quickly and easily.\r\n<span style=\"font-weight: bold; font-style: italic;\">Use Cisco Unified Communications to connect teams and information, and help enable comprehensive and effective collaborative experiences. Your organization can:</span>\r\nConnect co-workers, partners, vendors, and customers with the information and expertise they need\r\nAccess and share video on the desktop, on mobile devices, and on demand, as easily as making a phone call\r\nFacilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams\r\nMake mobile devices extensions of the corporate network so workers can be productive anywhere\r\nIntegrate collaboration and communications into applications and business processes\r\nEstimate Your Savings\r\nCisco Unified Communications benefits include next-generation features and capabilities that can significantly reduce total cost of ownership (TCO). 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The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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AM Integrator helps companies:\r\n<ul><li>increase risk manageability and business productivity;</li></ul>\r\n<ul><li>reduce costs;</li></ul>\r\n<ul><li>protect data.</li></ul>\r\nAM Integrator offers intelligent and flexible solutions, including cloud services, that will help you strategically transform your business using technologies and platforms of industry leaders.<br />The company offers solutions for increasing productivity, effective collaboration, mobility and relationship management, identity-driven, advanced analytics, or the Internet of things. AM Integrator also helps with core infrastructure, from support to creating disaster recovery solutions. 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The company was founded in 1984 in San Jose (California, USA). Today, Cisco dominates the Internet Protocol (IP) -based network equipment segment, and also manufactures cybersecurity, video conferencing systems, and other network equipment and software. In addition, Cisco offers a number of cloud services. Cisco's primary customers are large enterprises and telecommunications service providers, but the company also sells products aimed at small businesses and the public sector. </span>\r\n\r\n<span lang=\"en\">Cisco offers products and services in four categories. The company's infrastructure platforms generate more than half of its revenue. This includes switching devices, routing devices, wireless communications, and data processing solutions. Applications that account for over 10% of revenue are primarily software related to networking and data processing platforms. </span>\r\n\r\n<span lang=\"en\">Applications include collaboration tools (unified communications, Cisco TelePresence video conferencing) as well as AppDynamics and Internet of Things software. The cybersecurity product category generates more than 5% of the company's revenue and includes network security, email security, identity and access, advanced threat protection, and unified exposure management products. In addition, Cisco offers consulting services. </span>\r\n\r\n<span lang=\"en\">Cisco's total revenue in fiscal 2020 was nearly $ 50 billion. 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See why over 113 million people use Webex for collaboration each month. <span style=\"font-weight: bold;\">General features:</span></p>\r\n<ul>\r\n<li>Join and present from any meeting, event, or training session</li>\r\n<li>One-tap joining directly from your calendar or customizable widget</li>\r\n<li>Schedule meetings directly from your app</li>\r\n<li>Customizable video layouts</li>\r\n<li>Share your screen to everyone</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">System requirements:</span></p>\r\n<ul>\r\n<li>Intel Core2 Duo processor with a 2.XX GHz or AMD processor (2 GB of RAM recommended)</li>\r\n<li>Permissions must be enabled for javascript and cookies</li>\r\n<li>Active X is enabled and unlocked for Microsoft Internet Explorer (recommended)</li>\r\n<li>Java 6.0</li>\r\n</ul>","shortDescription":"With Cisco Webex Meetings, joining is a breeze, audio and video are clear, and screen sharing is easier than ever.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Cisco Webex Meetings","keywords":"","description":"<p>Cisco Webex offers industry leading audio and video conferencing with screen sharing, chat, and more. 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Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":175,"title":"Aging IT infrastructure"},{"id":373,"title":"IT infrastructure does not meet business tasks"},{"id":378,"title":"Low employee productivity"},{"id":397,"title":"Insufficient risk management"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://amintegrator.com/ru/modernizirovala-videokonferentssvyaz-gfsu/","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":988,"title":"Dell EMC SourceOne for Ukrainian bank","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","alias":"dell-emc-sourceone-for-ukrainian-bank","roi":0,"seo":{"title":"Dell EMC SourceOne for Ukrainian bank","keywords":"","description":"<span style=\"font-style: italic; \">Description is not ready yet</span>","og:title":"Dell EMC SourceOne for Ukrainian bank","og:description":"<span style=\"font-style: italic; \">Description is not ready yet</span>"},"deal_info":"","user":{"id":435,"title":"SBERBANK","logoURL":"https://old.roi4cio.com/uploads/roi/company/sberbank2010.png","alias":"sberbank","address":"01601, Украина, Киев, ул.Владимирская, 46","roles":[],"description":"SBERBANK PJSC is a Ukrainian commercial bank that provides a full range of banking services to all categories of customers. According to the classification of the National Bank of Ukraine SBERBANK PJSC is considered to be one of the largest banks in the country in terms of assets. As on September 30, 2015 the Bank’s assets have reached UAH 57.3 billion. In the third quarter of 2015 the number of private clients exceeded 1 046,000, about 27,000 of small and medium-sized businesses and more than 5,000 of corporate clients. The Bank’s regional network numbers 160 branches. SBERBANK PJSC traditionally holds the leading positions among Ukrainian banks in terms of trust and confidence as considered both by its clients, partners and independent Ukrainian and international experts. The Bank is rated by Moody's international rating agency. Being deeply integrated into Ukraine’s economy and society SBERBANK PJSC is not limited to business activity or job creation only. Charitable aid, support of various cultural and sports projects is a good opportunity for the Bank to contribute to improving the quality of Ukrainians’ life. To find out more about SBERBANK PJSC projects please follow the par. History of the Bank. SBERBANK PJSC is a 100% subsidiary bank of Sberbank and a part of Sberbank International Group. Sberbank Group is a powerful modern bank, which is rapidly transforming into one of the world's largest financial institutions. The Bank is represented in 22 countries − including CIS, Central and Eastern Europe, Turkey, India, China. Sberbank is in the top 50 largest banks in the world. So, Sberbank ranks 33rd in the ranking of the top 1000 banks in the world in terms of capital (Top 1000 World Banks), published by The Banker magazine in 2014, and takes the first place among the banks in Central and Eastern Europe (in terms of tier I capital).","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.sberbank.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"SBERBANK","keywords":"commercial, bank, Ukrainian, SBERBANK, PJSC","description":"SBERBANK PJSC is a Ukrainian commercial bank that provides a full range of banking services to all categories of customers. According to the classification of the National Bank of Ukraine SBERBANK PJSC is considered to be one of the largest banks in the countr","og:title":"SBERBANK","og:description":"SBERBANK PJSC is a Ukrainian commercial bank that provides a full range of banking services to all categories of customers. According to the classification of the National Bank of Ukraine SBERBANK PJSC is considered to be one of the largest banks in the countr","og:image":"https://old.roi4cio.com/uploads/roi/company/sberbank2010.png"},"eventUrl":""},"supplier":{"id":7517,"title":"TechnoServ Ukraine (TSU)","logoURL":"https://old.roi4cio.com/uploads/roi/company/TSU.png","alias":"tekhnoserv-ukraina-tsu","address":"4, Vaclav Havel blvd.,Kyiv, 03067 Kyiv, n/a 03164, UA","roles":[],"description":" “Technoserv Ukraine” is the Ukrainian system integrator company, started its business in Ukraine in 2006. “Technoserv Ukraine” currently offers the whole spectrum of complex solutions and services to the Ukrainian customers in the field of system integration, building corporate-class info-communication systems and telecommunication networks for communications service providers. \r\n“Technoserv Ukraine” incorporates and develops the informational and engineering systems based on in-house technological developments as well as solutions of the world market leaders of info-communication technologies. Totally more than 50 vendors, including CA, Cisco, IBM, Citrix, EMC, Hitachi Data Systems, HP, Microsoft, NetАpp, Oracle, SAF Tehnika, SAP, VMware are among “Technoserv Ukraine” long-term partners.<br />\r\nThe company has certified specialists in all areas of cooperation with partners, as well as &quot;Service Partner&quot;​ status of many vendors, thereby providing ongoing technical support of customers’ solutions, including 24x7x365 mode. “Technoserv Ukraine” has its own demonstration laboratory. Timely opportunity to test the performance of the proposed multi-vendor solutions and compatibility of all their components allows reduce the lifetime of the project, minimize customers’ costs and ensure the maximum reliability of implemented systems.<br />\r\nThe main achievement of the company is the number of large implemented projects since 2007.<br />\r\n“Technoserv Ukraine” customers are the largest enterprises of key industries: leading fixed and mobile operators, industry enterprises, financial organizations and banks, energy complex enterprises. Among the company's customers are: Vodafone Ukraine, lifecell, VOLIA, Raffaisen Bank Aval, SBERBANK, Alfa-Bank, Ukrenergo, insurance company &quot;Oranta&quot;​ and others.<br /><br />“Technoserv Ukraine” company has acquired a reputation of a reliable and competent business partner among its customers, thanks to a team of professionals, flexible project management system, well-functioning system of quality management and innovative approaches. The additional confirmation of &quot;Technoserv Ukraine&quot;​ comprehensive management system is the Certificate of ISO 9001: 2015 (DSTU ISO 9001: 2015).","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":8,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://tsu.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"TechnoServ Ukraine (TSU)","keywords":"","description":" “Technoserv Ukraine” is the Ukrainian system integrator company, started its business in Ukraine in 2006. “Technoserv Ukraine” currently offers the whole spectrum of complex solutions and services to the Ukrainian customers in the field of system integration,","og:title":"TechnoServ Ukraine (TSU)","og:description":" “Technoserv Ukraine” is the Ukrainian system integrator company, started its business in Ukraine in 2006. “Technoserv Ukraine” currently offers the whole spectrum of complex solutions and services to the Ukrainian customers in the field of system integration,","og:image":"https://old.roi4cio.com/uploads/roi/company/TSU.png"},"eventUrl":""},"vendors":[{"id":955,"title":"Dell EMC","logoURL":"https://old.roi4cio.com/uploads/roi/company/dell_emc_product.jpg","alias":"dell-emc","address":"","roles":[],"description":"Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and services that enable organizations to store, manage, protect, and analyze data. Dell EMC's target markets include large companies and small- and medium-sized businesses across various vertical markets. The company's stock (as EMC Corporation) was added to the New York Stock Exchange on April 6, 1986, and was also listed on the S&amp;P 500 index.\r\n\r\nSource: https://en.wikipedia.org/wiki/Dell_EMC","companyTypes":[],"products":{},"vendoredProductsCount":17,"suppliedProductsCount":17,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":6,"vendorPartnersCount":0,"supplierPartnersCount":59,"b4r":0,"categories":{},"companyUrl":"https://www.dellemc.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Dell EMC","keywords":"Dell, markets, data, Corporation, until, added, York, Exchange","description":"Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and servic","og:title":"Dell EMC","og:description":"Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States. Dell EMC sells data storage, information security, virtualization, analytics, cloud computing and other products and servic","og:image":"https://old.roi4cio.com/uploads/roi/company/dell_emc_product.jpg"},"eventUrl":""}],"products":[{"id":5013,"logo":false,"scheme":false,"title":"Dell EMC SourceOne","vendorVerified":0,"rating":"0.00","implementationsCount":1,"suppliersCount":0,"alias":"dell-emc-sourceone","companyTypes":[],"description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, and Microsoft SharePoint. It ultimately helps companies reduce IT, operational, and labor costs, as well as meet both corporate management and regulatory requirements needs.\r\nSourceOne provides tools to accelerate search of unstructured content, increasing accuracy of discovery against deduplicated, centralized archives.<br />\r\n<span style=\"font-weight: bold; \">Key offerings:</span>\r\n<ul><li>Dell EMC SourceOne Email Management for Microsoft Exchange</li></ul>\r\n<ul><li>Dell EMC SourceOne Email Management for IBM Lotus Notes Domino</li></ul>\r\n<ul><li>Dell EMC SourceOne for File Systems</li></ul>\r\n<ul><li>Dell EMC SourceOne for Microsoft SharePoint</li></ul>\r\n<span style=\"font-weight: bold;\">Additional offerings:</span><br />\r\n\r\n<ul><li>Dell EMC SourceOne Discovery Manager</li></ul>\r\n<ul><li>Dell EMC SourceOne Email Supervisor</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">BENEFITS</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduce Cost</span></span><br />\r\nSourceOne helps to reduce the overall cost of data ownership in two ways. It reduces primary storage cost by archiving aged email and information content to the less costly storage tiers and reduces the costs associated with data and information discovery during legal and eDiscovery processes.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Take Control of PST Files</span></span><br />\r\nSourceOne provides users unlimited mailboxes and improves server performance by eliminating duplicated, scattered PST files. Properly managing PST files minimizes the chance of critical business data loss and organizational compliance failures.<br /><br /><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Reduce Legal and Compliance Risks</span></span><br />\r\nWhen it comes to litigation readiness, speed and efficiency matter. SourceOne allows users to properly index and search relevant business data with ElasticSearch technology and web-version Discovery Manager for quick litigation and compliance readiness.","shortDescription":"Dell EMC SOURCEONE: Email and Information Archiving for Storage and Discovery","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Dell EMC SourceOne","keywords":"","description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, a","og:title":"Dell EMC SourceOne","og:description":"Dell EMC SourceOne data archiving enables organizations to efficiently capture, index, store, manage, retrieve and dispose both structured and unstructured data to meet enterprise needs. SourceOne provides seamless access to archive content from email, file, a"},"eventUrl":"","translationId":5014,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"},{"id":301,"title":"Storage Software","alias":"storage-software","description":"Sooner or later, your small business will need more space for data storage. Information in the form of e-mails, documents, presentations, databases, graphics, audio files and spreadsheets is the lifeblood of most companies, and the applications that run and protect your business require a lot of disk space. In addition, a number of trends are fueling our growing hunger for storage:\r\n<ul><li>Recent government regulations, such as Sarbanes-Oxley, require businesses to maintain and back up a variety of data they might have otherwise deleted.</li><li>For legal reasons, many small businesses are now archiving e-mail messages dating back five or more years.</li><li>The pervasiveness of viruses and spyware requires ever-more vigilant backups--which requires ever-more storage capacity.</li><li>Each new version of a software application or operating system demands more hard-drive real estate than its predecessor.</li><li>The growing need to store large media files, such as video, and make them available to users on a network is generating demand for more sophisticated storage solutions.</li></ul>\r\nStoring information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many storage solutions software available.\r\n<span style=\"font-weight: bold; \">Online storage or Cloud Storage. </span>Cloud storage is storage space on commercial data center accessible from any computer with Internet access. Data storage programs are usually provided by a service provider. A limited storage space may be provided free with more space available for a subscription fee.&nbsp; Examples of service providers are Amazon S3, Google Drive, Sky Drive etc. \r\nBy backing up your most important files to a secure, remote server, you're protecting the data stored at your place of business. With cloud storage management software you can easily share large files with clients, partners and others by providing them with password-protected access to your online storage service, thereby eliminating the need to e-mail those large files. \r\n<span style=\"font-weight: bold; \">Network-attached storage software.</span>Network-attached storage (NAS) provides fast, simple, reliable access to data in an IP networking environment. Those storage software solutions can also offload file serving from other servers on your network, thereby increasing performance. A network storage software system allows you to consolidate storage, thereby increasing efficiency and reducing costs; simplify storage administration and data backup and recovery; and allow for easy scaling to meet growing storage requirements.\r\n<span style=\"font-weight: bold; \">Storage virtualization software.</span>The management of storage and data is becoming difficult and time consuming. Storage management tools helps to address this problem by facilitating easy backup, archiving and recovery tasks by consuming less time. Storage virtualization aggregates the functions and hides the actual complexity of the storage area network (SAN).\r\nStorage virtualization can be applied to any level of a SAN. The virtualization techniques can also be applied to different storage functions such as physical storage, RAID groups, logical unit numbers (LUNs), LUN subdivisions, storage zones and logical volumes, etc. ","materialsDescription":"<h1 class=\"align-center\"> Things You Need to Know About Data Storage Management</h1>\r\n<span style=\"font-weight: bold; \">Know your data.</span> When formulating your data storage management policy, ask the following questions:\r\n<ul><li>How soon do I need the data back if lost?</li><li>How fast do I need to access the data?</li><li>How long do I need to retain data?</li><li>How secure does it need to be?</li><li>What regulatory requirements need to be adhered to?</li></ul>\r\n<span style=\"font-weight: bold; \">Don't neglect unstructured data.</span>Think about how you might want to combine multi-structured data from your transactional systems with semi-structured or unstructured data from your email servers, network file systems, etc.\r\n<span style=\"font-weight: bold; \">Establish a data retention policy.</span> Setting the right data retention policies is a necessity for both internal data governance and legal compliance.\r\n<span style=\"font-weight: bold; \">Look for a solution that fits your data, not the other way around.</span> The storage and backup solutions you choose should be optimized for mobile and virtual platforms, in addition to desktops and laptops -- and provide a consistent experience across any platform, including mobile editing capabilities and intuitive experience across mobile devices, virtual desktops or desktops.\r\n<span style=\"font-weight: bold; \">Make sure your data is secure.</span> When managing data within any IT environment,software storage's security has to be the first priority. The data also needs to be encrypted so it cannot be read or used by unscrupulous third parties if it ever falls out of possession or is hacked (which does happen).\r\n<h1 class=\"align-center\">What is Self-Storage Software?</h1>\r\nA typical self-storage management software is a system that provides ability to manage storage units and their state (available, rented, reserved or disabled), customers with their balance and reporting. Self-storage management software can also have additional features such as point of sale, customer notes, digital signature, insurance, payment processing, accounting, etc.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Storage_Software__1_.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":6,"title":"Ensure Security and Business Continuity"},{"id":306,"title":"Manage Risks"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":370,"title":"No automated business processes"},{"id":376,"title":"Unstructured data"},{"id":385,"title":"Risk of data loss or damage"},{"id":397,"title":"Insufficient risk management"}]}},"categories":[{"id":307,"title":"Archiving Software","alias":"archiving-software","description":" Enterprise <span style=\"font-weight: bold;\">archiving software </span>is designed to assist in storing a company’s structured and unstructured data. By incorporating unstructured data (e.g., email messages and media files), enterprise information archiving software provides more complete archives of business data across the board. Data can be stored on premise with local data servers or on cloud servers, or using a hybrid of the two. These solutions are used throughout a business by any employee, since all teams should be archiving their data for, at minimum, auditing purposes. Data archiving software are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.\r\nWhile similar to a backup software solution, archiving solution handles the original data as opposed to a copy of that data. To qualify for the data archiving solutions category, a product must: \r\n<ul><li>Store both structured and unstructured data</li><li>Provide data management options for archived data</li><li>Protect access to archived data</li></ul>","materialsDescription":"<h1 class=\"align-center\"> What is Archiving Software?</h1>\r\nArchiving Software supports enterprises in retaining and rapidly retrieving structured and unstructured data over time while complying with security standards and the like. File archiving may include images, messages (e.g. IMs, social media posts, etc.), emails, and content from web pages and social sites. Compliant data retention may require retaining data in its native form and context so that it can be understood.\r\nAlso called Enterprise Information Archiving (EIA), archiving software is designed to meet discovery requirements. That means that the archive must be searchable so that all stored data can be retrieved with context intact.\r\nArchiving software is most commonly a requirement for banking institutions and governments. More stringent privacy laws means that EIA has become a concern for private corporations as well. Archiving software will contain features overlapping Enterprise Search, Data Governance and eDiscovery, and some features in common with ECM.\r\n<h1 class=\"align-center\">What’s the Difference: Backup vs Archive</h1>\r\nBackups and archives serve different functions, yet it’s common to hear the terms used interchangeably in cloud storage. \r\nA <span style=\"font-weight: bold;\">backup </span>is a copy of your data that is made to protect against loss of that data. Typically, backups are made on a regular basis according to a time schedule or when the original data changes. The original data is not deleted, but older backups are often deleted in favor of newer backups.<br /><span style=\"font-weight: bold;\">The goal of a backup</span> is to make a copy of anything in current use that can’t afford to be lost. A backup of a desktop or mobile device might include just the user data so that a previous version of a file can be recovered if necessary.\r\nOn these types of devices an assumption is often made that the OS and applications can easily be restored from original sources if necessary (and/or that restoring an OS to a new device could lead to significant corruption issues). In a virtual server environment, a backup could include.\r\nAn <span style=\"font-weight: bold;\">archive </span>is a copy of data made for long-term storage and reference. The original data may or may not be deleted from the source system after the archive copy is made and stored, though it is common for the archive to be the only copy of the data. \r\nIn contrast to a backup whose purpose is to be able to return a computer or file system to a state it existed in previously, <span style=\"font-weight: bold;\">data archiving can have multiple purposes</span>. An archiving system can provide an individual or organization with a permanent record of important papers, legal documents, correspondence, and other matters.\r\nOften, archive program is used to meet information retention requirements for corporations and businesses. If a dispute or inquiry arises about a business practice, contract, financial transaction, or employee, the records pertaining to that subject can be obtained from the archive.\r\nAn archive is frequently used to ease the burden on faster and more frequently accessed data storage systems. Older data that is unlikely to be needed often is put on systems that don’t need to have the speed and accessibility of systems that contain data still in use. Archival storage systems are usually less expensive, as well, so a strong motivation is to save money on data storage.\r\nArchives are often created based on the age of the data or whether the project the data belongs to is still active. Data archiving solutions&nbsp; might send data to an archive if it hasn’t been accessed in a specified amount of time, when it has reached a certain age, if a person is no longer with the organization, or the files have been marked for storage because the project has been completed or closed.<br /><br /><br />","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Archiving_Software.png"},{"id":301,"title":"Storage Software","alias":"storage-software","description":"Sooner or later, your small business will need more space for data storage. Information in the form of e-mails, documents, presentations, databases, graphics, audio files and spreadsheets is the lifeblood of most companies, and the applications that run and protect your business require a lot of disk space. In addition, a number of trends are fueling our growing hunger for storage:\r\n<ul><li>Recent government regulations, such as Sarbanes-Oxley, require businesses to maintain and back up a variety of data they might have otherwise deleted.</li><li>For legal reasons, many small businesses are now archiving e-mail messages dating back five or more years.</li><li>The pervasiveness of viruses and spyware requires ever-more vigilant backups--which requires ever-more storage capacity.</li><li>Each new version of a software application or operating system demands more hard-drive real estate than its predecessor.</li><li>The growing need to store large media files, such as video, and make them available to users on a network is generating demand for more sophisticated storage solutions.</li></ul>\r\nStoring information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many storage solutions software available.\r\n<span style=\"font-weight: bold; \">Online storage or Cloud Storage. </span>Cloud storage is storage space on commercial data center accessible from any computer with Internet access. Data storage programs are usually provided by a service provider. A limited storage space may be provided free with more space available for a subscription fee.&nbsp; Examples of service providers are Amazon S3, Google Drive, Sky Drive etc. \r\nBy backing up your most important files to a secure, remote server, you're protecting the data stored at your place of business. With cloud storage management software you can easily share large files with clients, partners and others by providing them with password-protected access to your online storage service, thereby eliminating the need to e-mail those large files. \r\n<span style=\"font-weight: bold; \">Network-attached storage software.</span>Network-attached storage (NAS) provides fast, simple, reliable access to data in an IP networking environment. Those storage software solutions can also offload file serving from other servers on your network, thereby increasing performance. A network storage software system allows you to consolidate storage, thereby increasing efficiency and reducing costs; simplify storage administration and data backup and recovery; and allow for easy scaling to meet growing storage requirements.\r\n<span style=\"font-weight: bold; \">Storage virtualization software.</span>The management of storage and data is becoming difficult and time consuming. Storage management tools helps to address this problem by facilitating easy backup, archiving and recovery tasks by consuming less time. Storage virtualization aggregates the functions and hides the actual complexity of the storage area network (SAN).\r\nStorage virtualization can be applied to any level of a SAN. The virtualization techniques can also be applied to different storage functions such as physical storage, RAID groups, logical unit numbers (LUNs), LUN subdivisions, storage zones and logical volumes, etc. ","materialsDescription":"<h1 class=\"align-center\"> Things You Need to Know About Data Storage Management</h1>\r\n<span style=\"font-weight: bold; \">Know your data.</span> When formulating your data storage management policy, ask the following questions:\r\n<ul><li>How soon do I need the data back if lost?</li><li>How fast do I need to access the data?</li><li>How long do I need to retain data?</li><li>How secure does it need to be?</li><li>What regulatory requirements need to be adhered to?</li></ul>\r\n<span style=\"font-weight: bold; \">Don't neglect unstructured data.</span>Think about how you might want to combine multi-structured data from your transactional systems with semi-structured or unstructured data from your email servers, network file systems, etc.\r\n<span style=\"font-weight: bold; \">Establish a data retention policy.</span> Setting the right data retention policies is a necessity for both internal data governance and legal compliance.\r\n<span style=\"font-weight: bold; \">Look for a solution that fits your data, not the other way around.</span> The storage and backup solutions you choose should be optimized for mobile and virtual platforms, in addition to desktops and laptops -- and provide a consistent experience across any platform, including mobile editing capabilities and intuitive experience across mobile devices, virtual desktops or desktops.\r\n<span style=\"font-weight: bold; \">Make sure your data is secure.</span> When managing data within any IT environment,software storage's security has to be the first priority. The data also needs to be encrypted so it cannot be read or used by unscrupulous third parties if it ever falls out of possession or is hacked (which does happen).\r\n<h1 class=\"align-center\">What is Self-Storage Software?</h1>\r\nA typical self-storage management software is a system that provides ability to manage storage units and their state (available, rented, reserved or disabled), customers with their balance and reporting. Self-storage management software can also have additional features such as point of sale, customer notes, digital signature, insurance, payment processing, accounting, etc.\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Storage_Software__1_.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://tsu.ua/wp-content/uploads/2018/01/read_TSU_listovka_Sberbank_-1.pdf","title":"Supplier's web site"}},"comments":[],"referencesCount":0},{"id":1106,"title":"fieldengineer","description":"<p><span style=\"color: #767676; font-family: 'Open Sans', sans-serif; font-size: 13.6px;\">A field solution architecture is one of the essential parts of organizational success. The field solution architect (FSA) is responsible for working together with internal and external sales department to plan, organize, and sales strategies.visit us @&nbsp;</span><a style=\"border: 0px; margin: 0px; padding: 0px; transition: color 0.1s ease-in-out 0s, background-color 0.1s ease-in-out 0s; text-decoration-line: none; color: #1e73be; font-family: 'Open Sans', sans-serif; font-size: 13.6px;\" href=\"https://www.fieldengineer.com/skills/field-solutions-architect\" rel=\"nofollow\">https://www.fieldengineer.com/skills/field-solutions-architect</a></p>","alias":"fieldengineer","roi":0,"seo":{"title":"fieldengineer","keywords":"","description":"<p><span style=\"color: #767676; font-family: 'Open Sans', sans-serif; font-size: 13.6px;\">A field solution architecture is one of the essential parts of organizational success. The field solution architect (FSA) is responsible for working together with interna","og:title":"fieldengineer","og:description":"<p><span style=\"color: #767676; font-family: 'Open Sans', sans-serif; font-size: 13.6px;\">A field solution architecture is one of the essential parts of organizational success. The field solution architect (FSA) is responsible for working together with interna"},"deal_info":"","user":{"id":8752,"title":"fieldengineer","logoURL":"https://old.roi4cio.com/uploads/roi/company/fieldengineer.jpg","alias":"fieldengineer","address":"","roles":[],"description":"A field solution architecture is one of the essential parts of organizational success. The field solution architect (FSA) is responsible for working together with internal and external sales departments to plan, organize, and sales strategies.visit us @&nbsp;https://www.fieldengineer.com/skills/field-solutions-architect","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":1,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.fieldengineer.com/skills/field-solutions-architect","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"fieldengineer","keywords":"","description":"A field solution architecture is one of the essential parts of organizational success. 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As of 2011, it was the world's largest software maker by revenue, and one of the world's most valuable companies.","companyTypes":[],"products":{},"vendoredProductsCount":39,"suppliedProductsCount":39,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":66,"vendorPartnersCount":0,"supplierPartnersCount":272,"b4r":0,"categories":{},"companyUrl":"www.microsoft.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Microsoft","keywords":"Microsoft, software, world, products, hardware, Xbox, video, game","description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. 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The main features allow you to create a highlight of your day with photos and videos so you can share everyday moments.&nbsp;","shortDescription":"Skype is software for making individual and group voice and free video calls, sending messages and files to other Skype users.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":8,"sellingCount":4,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"The next generation of Skype","keywords":"Skype, with, 2017, generation, next, will, features, allow","description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se","og:title":"The next generation of Skype","og:description":"The next generation of Skype will be available on devices with Android and iOS in June 2017. Versions for Windows and Mac will be released by the end of 2017.\r\nNew Skype made a group of chat more personalized with color settings, add-ons and bots. With the \"Se"},"eventUrl":"","translationId":827,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{},"categories":[{"id":367,"title":"Web Conferencing Applications","alias":"web-conferencing-applications","description":" Web conferencing is the common name for technology and tools for online meetings and real-time collaboration. Web conferencing allows you to conduct online presentations, collaborate on documents and applications, view websites, videos, images.\r\nWeb conferences, as a rule, are Internet services that require the installation of a client program on each participant’s computer. Some services also provide access to a web conference via a browser using flash, java or a special plug-in.\r\nServices for web conferencing can include features and tools such as screen sharing (screen sharing or individual applications), whiteboard (interactive whiteboard), the ability to show web presentations, co-browsing (the ability to synchronously browse web pages), tools for annotations, monitoring the presence of participants, text chat, integrated VoIP communication, video communication, the ability to change the leader, the ability to give control over the mouse and keyboard, meeting moderation tools, feedback collection tools (on example, polls), tools for scheduling and inviting participants, the ability to record the progress of a web conference.\r\nOften, web conferencing is used with Internet services for audio and video calls (for example, Skype) or they provide conference calling via a regular telephone.","materialsDescription":" What is the first thing that strikes you when we look at businessmen who are trying to establish communication with each other online? All of them require: “Give more opportunities for web conferencing!”. Therefore, it is not at all surprising that the WebRTC technology is gaining the favor of an increasing number of small and medium-sized businesses.\r\nA recent study conducted by Software Advice showed that more than half of employees in small businesses prefer web conferences, noting their efficiency and usability. The advantages are especially noticeable in comparison with communications via telephone or the use of special applications. However, the benefits of web conferencing do not end there - according to the study, they not only increase the speed and quality of online meetings, but also provide a lot of opportunities for collaboration. In addition, and this is obvious, they reduce travel costs.\r\n<span style=\"font-weight: bold;\">Speed ​​and quality come first.</span>\r\nIt is worth noting that now small and medium businesses are almost gone from the use of communication hardware and use desktop computers and mobile devices. Despite the fact that audio and video conferences are still very popular (they are used by 45% and 50% of users, respectively), web conferences are actively replacing them. Judge for yourself - according to statistics, every third user selects them as a means of communication after the first experience of use.\r\nThe main reason for such a rapid growth in popularity is the speed and quality that web conferencing users provide. According to respondents, the main advantage of web conferences is the ability to organize a meeting much faster than before. Now there is no need to spend time on installing special applications like Skype or similar - any communication systems using any third-party programs are a thing of the past. Also worth noting is the ability to connect to the web conference literally in one click.\r\nMore than 40% of the people surveyed showed dissatisfaction with the tedious procedure of entering authorization data, noting the simplicity and convenience of connecting to the WebRTC web conference. All you need is access to the Internet!\r\n<span style=\"font-weight: bold;\">We work in a team</span>\r\nIt is no secret that the use of web conferencing significantly reduces the company's travel expenses. After all, booking tickets, searching for hotels and meeting places can result in a decent amount, which will seriously hurt the company's income. Using web conferences, you get the opportunity to arrange business meetings, even with overseas partners, without leaving your office. But that's not all! Web conferencing offers a range of tools to overcome language barriers. For example, in the field of healthcare, videoconferencing has been used to establish consultations between doctors and patients from completely different countries. With the help of online translators and other special features of web conferences, people can get the necessary help from qualified foreign specialists.\r\nDo not forget that web conferencing is not only a convenient way to hold a video call. You can arrange trainings for your team using file transfer and document display functions, as well as conduct job interviews without wasting time.\r\nIt is interesting to note that small and medium-sized businesses share their product samples with prospective clients using web conferences, turning them into a powerful marketing tool. This brings the business to a fundamentally new level, allowing the company to take a leading position in its industry!","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_Web_Conferencing_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"www.fieldengineer.com/skills/field-solutions-architect","title":"-"}},"comments":[],"referencesCount":0},{"id":93,"title":"Iskratel Fixed Mobile Convergence for mobile operator","description":"Description is not ready yet","alias":"iskratel-fixed-mobile-convergence-for-mobile-operator","roi":0,"seo":{"title":"Iskratel Fixed Mobile Convergence for mobile operator","keywords":"","description":"Description is not ready yet","og:title":"Iskratel Fixed Mobile Convergence for mobile operator","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":2540,"title":"Kyivstar","logoURL":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png","alias":"kievstar","address":"","roles":[],"description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 3G. Company's customer base amounts to over 24 million in mobile and over 1.1 million in broadband Internet.\r\n\r\nKyivstar is a part of VimpelCom Ltd., one of the world's largest integrated telecommunications companies, headquartered in Netherlands. The holding company owns telecom assets in the CIS countries, Europe, Asia, and Africa, and its shares are freely traded on the stock exchange (NASDAQ). Jean-Yves Charlier is CEO of VimpelCom Ltd.\r\n\r\nKyivstar is one of few companies in VimpelCom Ltd. that provides services under its own, exclusively Ukrainian brand. Every year international control of Kyivstar network parameters is held. According to its results, the company demonstrates better quality and productivity than on the average in the region and in the world.\r\n\r\nKyivstar has achieved big success thanks to investment into development of its own fiber-optic network which is an important link in the traffic exchange between Europe and Asia, and it is a reliable partner of Ukrainians in the connection with the other countries of the world. The company provides roaming services in 195 countries on 5 continents.\r\n\r\nFor more than 25 years of operation on the territory of Ukraine Kyivstar has been developing the technical infrastructure of telecom-market and has been faithfully performing its obligations to the country and the society. For many years the company has been the largest taxpayer to the state budget of Ukraine among the companies in the sector of transport and communications, as well as one of the best employers and most socially responsible business entities.\r\n\r\nKyivstar was the first company to provide the best telecommunications services of European markets for Ukrainian subscribers. For instance, in 1998 the company was the first to suggest SMS service to subscribers, and in 2000 – was the first to start providing access to Internet by WAP. After that Kyivstar was the first to massively introduce packet tariff plans with no charge for minutes and to cancel megabyte billing of Internet in the most of the tariff plans.\r\n\r\nThe company was the first among telecommunications operators of Ukraine to fully upgrade switched network to prepare for high-speed mobile data transmission technologies. In Kyivstar's network, MSC Server Blade Cluster, unique equipment for Ukraine, is installed. It is new-generation switchers that support technologies from 2.5G to LTE. In 2012 the process of base stations' equipment replacement for a full transition to IP architecture was started.\r\n\r\nKyivstar's team amounts to around 4,000 professionals working all over Ukraine. A system of continuing education and professional development, encouragement and protection of employees has been created in the company:\r\n\r\n<ul><li>Every year more than 50% of employees upgrade their skills at various courses and trainings organized by the company;</li><li> 40% of employees use flexible work schedule; when needed, any employee can work remotely through &quot;Virtual Office&quot; system.</li></ul>\r\nThe company's care about employees' health is an essential part of the social package. Kyivstar's workers can get medical service in more than 1,000 clinics, health institutions and pharmacies in 99 Ukrainian cities.\r\n\r\n<span style=\"font-weight: bold;\">Information on the ownership structure of PJSC “Kyivstar”</span>\r\nThe sole shareholder of PJSC “Kyivstar” is the international telecom group of companies <span style=\"font-weight: bold;\">VEON</span>, the headquarters of which is located in the Kingdom of the Netherlands. VEON shares are traded on the stock exchanges of the USA and the European Union, and among the owners of the shares there are thousands of people, including large investment funds of the USA, Great Britain, Italy, such as Exor NV, Shah Capital, Prosperity Capital, Kopernik Global Investors, etc. No shareholder has a majority stake and does not have a decisive influence on the activities of the VEON group and, accordingly, on the activities of Kyivstar.\r\nIn February 2022, the VEON Group excluded persons who have been subject to EU sanctions from the Board of Directors, their financial assets are frozen, and they themselves do not take any part in or have any influence on the management of the VEON Group. The group also decided to withdraw from the russian market and on May 30, 2023, reported on the completion of all legal formalities and procedures related to this initiative.\r\nPJSC “Kyivstar” is managed by the President (a citizen of Ukraine) and the Supervisory Board of Kyivstar PJSC, which includes citizens of Ukraine, the United States, the European Union and Turkey. Each of these citizens is a person with an exceptionally high reputation in the business environment with long experience of managerial work on the international market.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":6,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.kyivstar.ua/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Kyivstar","keywords":"Kyivstar, company, Ukraine, first, network, mobile, been, employees","description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:title":"Kyivstar","og:description":"<span style=\"font-weight: bold;\">Kyivstar</span> – mobile operator No.1 and one of the best brands of Ukraine\r\n\r\nThe company's history started back in 1994, and on December 9, 1997, the first call in Kyivstar mobile network was made.\r\n\r\nToday Kyivstar is the l","og:image":"https://old.roi4cio.com/uploads/roi/company/Kievstar.png"},"eventUrl":""},"supplier":{"id":1937,"title":"PrioCom","logoURL":"https://old.roi4cio.com/uploads/roi/company/PrioCom.png","alias":"priokom","address":"","roles":[],"description":"PrioCom is a leading Ukrainian system integrator and regular partner of major national telecom operators having been providing large-scale network integration and support services for over 13 years.\r\n\r\nThe company offers the following services to telecommunication operators:\r\n\r\nbuilding of complex network solutions at all levels of network,\r\nimplementation of OSS/BSS solutions,\r\nsupport.\r\nPrioCom's portfolio also includes:\r\n\r\ncloud services for infrastructure solutions (Infrastructure as a Service, IaaS) - cloud data center, corporate networks as a service, unified communications as a service,\r\nbuilding of infrastructure solutions (data centers and virtualization, corporate VPN networks)\r\nimplementation of enterprise activity automation information systems (BPM, ITSM, ERP).\r\nPrioCom earned a reputation of a reliable and competent business partner, thanks to the outstanding team of professionals, flexible system of unique project management, elaborate procedure of quality control and innovative thinking.\r\n\r\nThe corporate standard of projects management in PrioCom, allows conducting the large-scale projects on all territory of Ukraine in a set time frame, meeting all quality requirements and within the limits of the budget. The ISO 9001:2008 international certificate in the field of system integration and professional services for communication operators is the best evidence.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":151,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":2,"vendorImplementationsCount":0,"vendorPartnersCount":5,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://priocom.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"PrioCom","keywords":"PrioCom, solutions, services, operators, network, system, corporate, quality","description":"PrioCom is a leading Ukrainian system integrator and regular partner of major national telecom operators having been providing large-scale network integration and support services for over 13 years.\r\n\r\nThe company offers the following services to telecommunica","og:title":"PrioCom","og:description":"PrioCom is a leading Ukrainian system integrator and regular partner of major national telecom operators having been providing large-scale network integration and support services for over 13 years.\r\n\r\nThe company offers the following services to telecommunica","og:image":"https://old.roi4cio.com/uploads/roi/company/PrioCom.png"},"eventUrl":""},"vendors":[{"id":2918,"title":"Iskratel","logoURL":"https://old.roi4cio.com/uploads/roi/company/Iskratel.jpg","alias":"iskratel","address":"","roles":[],"description":"Iskratel, one of world's leading telecommunications equipment and solutions providers, has more than 70 years of experience in telecommunications and is probably the best EU-based technology company with own R&D and manufacturing.\r\n\r\nHighly integrated end-to-end solutions based on our extensive experience in fixed and mobile telecommunications are designed to be future proof, which is guaranteed by Iskratel's active involvement in numerous technology standardization and regulation bodies. Iskratel solutions blend into any environment. Iskratel develops complete solutions for fixed and mobile service providers, including convergence networks and next generation networks.\r\n\r\nThe company is based in Kranj, Slovenia (EU), has over 800 employees and affiliated companies in over 30 countries. The direct presence of Iskratel's employees in foreign countries ensures the full harmonization of the solutions that we provide with national requirements as well as our partners' needs.\r\n\r\nIskratel’s initial global trademark, the Iskratel SI2000, achieved huge recognition and bears immediate associations with telephony switches in the eastern part of the globe. Our next generation Iskratel SI3000 trademark represents a unified platform that combines all the IP-technology-based products and solutions, but concurrently supports a smooth transition from legacy technologies. The key advantages of the SI3000 product family are robustness and reliability, modular design and scalable architecture that facilitate solutions of all sizes. The SI3000 stands for wide interoperability and readiness for the delivery of every type of service. Iskratel’s CPE portfolio is also available on the market under the stand-alone Innbox brand.","companyTypes":[],"products":{},"vendoredProductsCount":1,"suppliedProductsCount":40,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":0,"vendorImplementationsCount":1,"vendorPartnersCount":1,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://iskratel.com/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Iskratel","keywords":"Iskratel, solutions, with, SI3000, that, telecommunications, based, countries","description":"Iskratel, one of world's leading telecommunications equipment and solutions providers, has more than 70 years of experience in telecommunications and is probably the best EU-based technology company with own R&D and manufacturing.\r\n\r\nHighly integrated end-to-e","og:title":"Iskratel","og:description":"Iskratel, one of world's leading telecommunications equipment and solutions providers, has more than 70 years of experience in telecommunications and is probably the best EU-based technology company with own R&D and manufacturing.\r\n\r\nHighly integrated end-to-e","og:image":"https://old.roi4cio.com/uploads/roi/company/Iskratel.jpg"},"eventUrl":""}],"products":[{"id":459,"logo":false,"scheme":false,"title":"Iskratel Fixed Mobile Convergence","vendorVerified":0,"rating":"1.40","implementationsCount":1,"suppliersCount":0,"alias":"iskratel-fixed-mobile-convergence","companyTypes":[],"description":"Operator benefits:\r\n• Seamless mobile and fixed network bridging\r\n• VoLTE- and VoWi-Fiready\r\n• New services on existing devices\r\n• Operator’s dedicated apps for all devices\r\n• Leverage of existing assets\r\n• Support for NGN and IMS\r\n• Reduced regulatorycompliance risks\r\n\r\nIskratel Fixed-Mobile Convergence with Unified Communications Solution (FMC with UC) embraces the services that exist on the market and are branded as “Virtual PBX” or “Mobile VPN”. However, the solution offers new, attractive converged applications and services on multiple devices over any type of access network (2G, 3G, WiFi, LTE, PSTN, and fixed broadband). Moreover, a true value of the solution is enabling new sources of revenue while reducing customer churn, and applicability for Enterprise, SME and consumer market as well.\r\nCONNECTING MOBILE AND SIP\r\nIskratel FMC with UC Solution is the result of close co-operation with service providers, as well as direct co-operation with business customers. Therefore, the solution provides best of both worlds – modern all-IP network convergence, based on SIP protocol, and a set of application with excellent user experience for most demanding business customers and even consumers.\r\nThe essence of the solution is Single identity, which unifies mobile, SIP and fixed terminals, on any type of the network. Converged identity can be presented to the outside world as fixed only, mobile only or the combination of both. Single identity service, based on MDU (Multi-Device User) and FMC functionality, provides handover of active connection (VCC) between all existing types of devices and this significantly improves end-customers’ experience.\r\nFurthermore, FMC with UC solution acts as a Virtual IP PBX (or Mobile VPN), grouping all employees of a particular customer into a virtual private network with access to virtual IP-PBX services.\r\n","shortDescription":"Iskratel Fixed-Mobile Convergence with Unified Communications Solution (FMC with UC) embraces the services that exist on the market and are branded as “Virtual PBX” or “Mobile VPN”.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":15,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Iskratel Fixed Mobile Convergence","keywords":"with, network, solution, devices, services, fixed, identity, Iskratel","description":"Operator benefits:\r\n• Seamless mobile and fixed network bridging\r\n• VoLTE- and VoWi-Fiready\r\n• New services on existing devices\r\n• Operator’s dedicated apps for all devices\r\n• Leverage of existing assets\r\n• Support for NGN and IMS\r\n• Reduced regulatorycomplian","og:title":"Iskratel Fixed Mobile Convergence","og:description":"Operator benefits:\r\n• Seamless mobile and fixed network bridging\r\n• VoLTE- and VoWi-Fiready\r\n• New services on existing devices\r\n• Operator’s dedicated apps for all devices\r\n• Leverage of existing assets\r\n• Support for NGN and IMS\r\n• Reduced regulatorycomplian"},"eventUrl":"","translationId":460,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Unified_Communications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":377,"title":"Separate communications channels"}]}},"categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools. The goal of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively.\r\nSome business communication tools - like Internet Protocol (IP) telephony and video conferencing - facilitate real-time communication, also called synchronous communication. Other enterprise communication tools, like email, facilitate asynchronous communication, which takes place at a person's convenience.\r\nIncreasingly, team collaboration tools have emerged to offer messaging-centric workflows and near-real-time communication. These tools also offer voice and video capabilities, API integrations and, ultimately, expound on instant messaging services by providing better UC features.\r\nThe goal of unified communications is to integrate the software that supports synchronous and asynchronous communication, so the end user has easy access to all tools from whatever device is in use.\r\nA unified communications environment is typically supported by one or more back-end systems, often referred to as UC platforms, that facilitate integration among services, as well as the front-end clients that provide access. For example, a web conferencing system would make use of an audio conferencing system - which, in turn, would be built on an underlying IP telephony platform - and a unified messaging client would allow click-to-talk (CTC), click-to-chat or click-to-video functionality.\r\nUC also supports users moving from one mode of communication to another within the same session. For example, a user may start communicating via email but then decide to escalate the interaction to real-time communication, transitioning the session to a voice call with one click and then to a video conference with another click without any disruption.\r\nUnified communications systems and their components can be deployed on premises, in a public or private cloud, or a combination of all three. Cloud-based unified communications is also called UC as a service (UCaaS). An open source project called WebRTC, for example, enables real-time communications to be embedded into web browsers.\r\nHistorically, single-vendor UC environments have demonstrated the tightest integration and compatibility. Interoperability among vendors remains an ongoing challenge in UC, but it has also been mitigated, in part, by partnerships, common protocols and open APIs.","materialsDescription":" <span style=\"font-weight: bold;\">What technology do unified communications have?</span>\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Contrasting unified messaging</span></span>\r\nUnified communications are sometimes confused with unified messaging, but it is distinct. Unified communications refer to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allow for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services.\r\n<span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Components</span></span>\r\nWith unified communications, multiple modes of business communications are integrated. Unified communications is not a single product but a collection of elements that include:\r\n<ul><li>Call control and multimodal communications</li><li>Presence</li><li>Instant messaging</li><li>Unified messaging</li><li>Speech access and personal assistant</li><li>Conferencing (audio, Web and video)</li><li>Collaboration tools</li><li>Mobility</li><li>Business process integration (BPI)</li><li>Software to enable business process integration</li></ul>\r\nPresence — knowing where intended recipients are, and if they are available, in real-time — is a key component of unified communications. Unified communications integrate all systems a user might already use, and helps those systems work together in real-time. For example, unified communications technology could allow a user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call or even a video call.\r\nIn another example, an employee receives a call from a customer who wants answers. Unified communications enable that employee to call an expert colleague from a real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag.\r\nThe examples in the previous paragraph primarily describe &quot;personal productivity&quot; enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed.\r\nWhen used in this manner, the concept of presence often changes. Most people associate presence with instant messaging (IM &quot;buddy lists&quot;) the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities.\r\nThis &quot;business process&quot; approach to integrating UC functionality can result in bottom-line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone.\r\n<span style=\"font-weight: bold;\">Related concepts</span>\r\nUnified communications &amp; collaboration (UCC) is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools.\r\nUnified communications &amp; collaboration as a service (UCCaaS) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model.\r\nUnified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. 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Microsoft 365 integrates with hundreds of third-party cloud apps.</p>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: bold;\">Protect what matters most</span></p>\r\n<p>Help protect your employees, data, and customer information with enterprise-grade security you can trust.</p>\r\n<p><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Defend against cyberthreats</span></span></p>\r\n<p>Protect against phishing attempts, ransomware, spam, malware, viruses, malicious links, and other threats.</p>\r\n<p><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Keep customer data safe</span></span></p>\r\n<p>Protect sensitive business information from cybercriminals, unauthorized access, and accidental deletion.</p>\r\n<p><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Secure your devices</span></span></p>\r\n<p>Help keep your data safe, even when accessed on employees&rsquo; personal devices.</p>\r\n<p><span style=\"font-style: italic;\"><span style=\"font-weight: bold;\">Simplify IT management</span></span></p>\r\n<p>Easily setup and manage your users, devices, and data, giving you time back to focus on running your business.</p>","shortDescription":"Microsoft 365 combines premium Office apps with Outlook, cloud storage and more, to help you make more of your time.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft 365","keywords":"Office, Microsoft, software, services, storage, Server, Skype, service","description":"<p><span style=\"font-weight: bold;\">Microsoft 365</span> is the productivity cloud that brings together best-in-class Office apps with powerful cloud services, device management, and advanced security.</p>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: bold;\">Be","og:title":"Microsoft 365","og:description":"<p><span style=\"font-weight: bold;\">Microsoft 365</span> is the productivity cloud that brings together best-in-class Office apps with powerful cloud services, device management, and advanced security.</p>\r\n<p>&nbsp;</p>\r\n<p><span style=\"font-weight: bold;\">Be"},"eventUrl":"","translationId":99,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is &quot;intentional group processes plus software to support them&quot;.\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software.&nbsp; Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":392,"logo":false,"scheme":false,"title":"Microsoft Exchange","vendorVerified":0,"rating":"2.00","implementationsCount":11,"suppliersCount":0,"alias":"microsoft-exchange","companyTypes":[],"description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaboration with document sharing Add enhanced archiving, security, and compliance features <span style=\"font-weight: bold;\">Exchange Online</span> Exchange is available as a standalone hosted service from Microsoft. You can also get Exchange as part of an Office 365 plan that includes Office apps, SharePoint, and Skype for Business. <span style=\"font-weight: bold;\">Exchange Server 2016</span> Increase productivity and keep your business information safe, while maintaining the control you need. <span style=\"font-weight: bold;\">Other Exchange products</span> Exchange Online Archiving Exchange Online Protection Office 365 Advanced Threat Protection Exchange Online Kiosk Exchange for government agencies","shortDescription":"Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Exchange","keywords":"Exchange, Online, Microsoft, Office, with, Protection, email, more","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati","og:title":"Microsoft Exchange","og:description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. Enjoy enterprise email capabilities with bigger and more reliable mailboxes Experience better collaborati"},"eventUrl":"","translationId":393,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":792,"logo":false,"scheme":false,"title":"Microsoft Azure","vendorVerified":0,"rating":"2.70","implementationsCount":7,"suppliersCount":0,"alias":"microsoft-azure","companyTypes":[],"description":"Microsoft lists over 600 Azure services, of which some are covered below: Compute Virtual machines, infrastructure as a service (IaaS) allowing users to launch general-purpose Microsoft Windows and Linux virtual machines, as well as preconfigured machine images for popular software packages. App services, platform as a service (PaaS) environment letting developers easily publish and manage Web sites. Websites, high density hosting of websites allows developers to build sites using ASP.NET, PHP, Node.js, or Python and can be deployed using FTP, Git, Mercurial, Team Foundation Server or uploaded through the user portal. This feature was announced in preview form in June 2012 at the Meet Microsoft Azure event.[5] Customers can create websites in PHP, ASP.NET, Node.js, or Python, or select from several open source applications from a gallery to deploy. This comprises one aspect of the platform as a service (PaaS) offerings for the Microsoft Azure Platform. It was renamed to Web Apps in April 2015. WebJobs, applications that can be deployed to a Web App to implement background processing. That can be invoked on a schedule, on demand or can run continuously. The Blob, Table and Queue services can be used to communicate between Web Apps and Web Jobs and to provide state. Mobile services Mobile Engagement collects real-time analytics that highlight users&rsquo; behavior. It also provides push notifications to mobile devices. HockeyApp can be used to develop, distribute, and beta-test mobile apps Storage services Storage Services provides REST and SDK APIs for storing and accessing data on the cloud. Table Service lets programs store structured text in partitioned collections of entities that are accessed by partition key and primary key. It's a NoSQL non-relational database. Blob Service allows programs to store unstructured text and binary data as blobs that can be accessed by a HTTP(S) path. Blob service also provides security mechanisms to control access to data. Queue Service lets programs communicate asynchronously by message using queues. File Service allows storing and access of data on the cloud using the REST APIs or the SMB protocol. Data management Azure Search provides text search and a subset of OData's structured filters using REST or SDK APIs. DocumentDB is a NoSQL database service that implements a subset of the SQL SELECT statement on JSON documents. Redis Cache is a managed implementation of Redis. StorSimple manages storage tasks between on-premises devices and cloud storage. SQL Database, formerly known as SQL Azure Database, works to create, scale and extend applications into the cloud using Microsoft SQL Server technology. It also integrates with Active Directory and Microsoft System Center and Hadoop. SQL Data Warehouse is a data warehousing service designed to handle computational and data intensive queries on datasets exceeding 1TB. Messaging The Microsoft Azure Service Bus allows applications running on Azure premises or off premises devices to communicate with Azure. This helps to build scalable and reliable applications in a service-oriented architecture (SOA). Event Hubs, which provide event and telemetry ingress to the cloud at massive scale, with low latency and high reliability. For example an event hub can be used to track data from cell phones such as a GPS location coordinate in real time. Queues, which allow one-directional communication. A sender application would send the message to the service bus queue, and a receiver would read from the queue. Though there can be multiple readers for the queue only one would process a single message. Topics, which provide one-directional communication using a subscriber pattern. It is similar to a queue, however each subscriber will receive a copy of the message sent to a Topic. Optionally the subscriber can filter out messages based on specific criteria defined by the subscriber. Relays, which provide bi-directional communication. Unlike queues and topics, a relay doesn't store in-flight messages in its own memory. Instead, it just passes them on to the destination application.","shortDescription":"Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. \r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Azure","keywords":"Azure, Microsoft, service, using, data, cloud, Service, which","description":"Microsoft lists over 600 Azure services, of which some are covered below: Compute Virtual machines, infrastructure as a service (IaaS) allowing users to launch general-purpose Microsoft Windows and Linux virtual machines, as well as preconfigured machine image","og:title":"Microsoft Azure","og:description":"Microsoft lists over 600 Azure services, of which some are covered below: Compute Virtual machines, infrastructure as a service (IaaS) allowing users to launch general-purpose Microsoft Windows and Linux virtual machines, as well as preconfigured machine image"},"eventUrl":"","translationId":793,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":342,"title":"Total high cost of ownership of IT infrastructure (TCO)"},{"id":370,"title":"No automated business processes"},{"id":375,"title":"No support for mobile and remote users"},{"id":393,"title":"Complex and non-transparent business processes"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":267,"title":"Collaborative Applications","alias":"collaborative-applications","description":" <span style=\"font-weight: bold; \">Collaborative applications, </span>collaborative software or groupware is application software designed to help people involved in a common task to achieve their goals. One of the earliest definitions of collaborative software is &quot;intentional group processes plus software to support them&quot;.\r\nIn terms of the level of interaction it allows, collaborative software may be divided into: real-time collaborative editing (RTCE) platforms that allow multiple users to engage in live, simultaneous and reversible editing of a single file, like document collaboration app, and version control (also known as revision control and source control) platforms, which allow separate users to make parallel edits to a file, while preserving every saved edit by every user as multiple files (that are variants of the original file). The use of collaborative software in the work space creates a collaborative working environment (CWE). \r\n<span style=\"font-weight: bold; \">There are three main categories</span> of collaboration software based on their functional capabilities. Knowing how does collaboration software work can be gleaned from the tools employed.<br /><span style=\"font-weight: bold; \">Communication.</span> Helps in the exchange of communication between groups. The most common communication tools that are used are systems and applications for email hosting, file sharing, project management and a website or online collaboration applications platform that can be readily accessed. Research findings have shown that file sharing is the most common and needed feature in collaboration software. <span style=\"font-weight: bold; \">Example tools:</span> email, voicemail, instant messaging, VoIP or video calls.\r\n<span style=\"font-weight: bold; \">Conferencing.</span> Allows real-time collaboration among members. Groupware software tools make possible real-time discussions among project members through a virtual meeting room with a moderator who oversees the sharing of information. These web based collaboration applications meetings are helpful when there are important matters to be decided on by project members who are in various locations. <span style=\"font-weight: bold; \">Example tools:</span> video conferencing, IM conferencing, online forums, social media group chats, community boards, application sharing.\r\n<span style=\"font-weight: bold; \">Coordination.</span> Assists in group activities, schedule and deliverables. Coordination software solutions are used for complex interdependent tasks to realize a common goal. Typical business collaboration app suits for time management, project management and online proofing so that team members are aware of deadlines, are properly coordinated, and can monitor the status of projects. <span style=\"font-weight: bold; \">Example tools:</span> calendars, time trackers, spreadsheets, client portals, alerts and status updates<br /><br /><br />","materialsDescription":"<h1 class=\"align-center\">What does collaboration software do?</h1>\r\n<ul><li><span style=\"font-weight: bold; \">Internal Communication System.</span> Teams need an efficient communication system to be able to stay on task and not miss crucial aspects of ongoing projects. With many tools built into web based collaboration apps that allow all forms of communication – email, IM, voice, video – as well as mechanisms to review and retrieve conversations and discussions, team members are assured of uninterrupted coordination and kept in sync.</li><li><span style=\"font-weight: bold; \">File Sharing.</span> Like communication, the ability to share files, documents, data and all other forms of media is one of the most important features of collaboration software.&nbsp; Many groupware now carry robust document management systems, providing you and your team members a convenient means to share, access, view and retrieve files</li><li><span style=\"font-weight: bold; \">Content Creation.</span> Several all-in-one collaboration platforms offer content creation functionality that allows producing and publishing content both for internal and external audiences. This is useful for inbound marketing activities like creating blogs and informative content to attract new audience and enhance your business’ online presence.</li><li><span style=\"font-weight: bold; \">Powerful Search.</span> Finding old files, previous conversation or past blog post are facilitated by the robust search feature of web based collaboration software. What was previously a time-consuming process, now you can use tags and search filters to find what you’re looking for in quickly and efficiently.</li><li><span style=\"font-weight: bold; \">Personal and Group Calendars.</span> Keeping track of numerous meetings, events and other important matters that need your attention is a sure headache-inducer. Personal as well as group calendars are integral features in most collaborative platforms and mobile collaboration apps to help you and your team members stay attuned, involved and present at all times, wherever they may be.</li></ul>\r\n<h1 class=\"align-center\">What are the benefits of collaboration software? </h1>\r\nThere are a number of benefits of collaboration software that can result in more efficient and effective completion of tasks and goals. Understanding what does a collaboration software do will help you justify its implementation in your organization and bolster its adoption with your employees. The successful execution of good collaboration software will afford you many advantages. Why use collaboration software? Here are four good reasons why.\r\n<ul><li><span style=\"font-weight: bold; \">Save time</span> – Time is gold, and in a business that is tantamount to money. The more you save time, the more you save on unwanted expenses, and the better it is for your organization. Collaboration among employees makes possible the quicker completion of end goals that wouldn’t otherwise be achievable in other ways. Embracing collaboration methods cuts disparate, uncoordinated work on a particular project from different contributing members and saves not only time but also resources and efforts. If you are looking to cut costs on projects, collaboration software can help in that respect.</li><li><span style=\"font-weight: bold; \">Enhance project management</span> – Keeping a handle on a project, a team and its members and their progress are never easy to work. Coordination and communication are of paramount importance if you want a project completed. Collaboration is one of the most optimal means to guarantee that you get the most out of your team. It opens lines of communication and makes sure everything is on track in order to avoid mistakes and confusion that can delay projects.</li><li><span style=\"font-weight: bold; \">Strengthen team relationships</span> – One sure-fire way to build effective working relationships among employees is to have them work together to complete tasks and projects. Collaboration programs are designed to do that, making it easy for teams to work almost like a concerted unit with a singular purpose. This makes teams comfortable and confident in working with one another when it comes to completing common objectives.</li><li><span style=\"font-weight: bold; \">Improve organization</span> – The process of keeping things and tasks in order has always been a problem for businesses. It is typical to lose track of what has been done and what needs to be done in project workflows simply because everything is a mess. Collaborative programs assist in maintaining order and managing the stages in workflows through open communication and coordination among concerned individuals and team.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Collaborative_Applications.png"},{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"},{"id":39,"title":"IaaS - Infrastructure as a Service","alias":"iaas-infrastructure-as-a-service","description":"<span style=\"font-weight: bold;\">Infrastructure as a service</span> (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers' varying requirements.\r\nTypically IaaS solutions involve the use of a cloud orchestration technology like Open Stack, Apache Cloudstack or Open Nebula. This manages the creation of a virtual machine and decides on which hypervisor (i.e. physical host) to start it, enables VM migration features between hosts, allocates storage volumes and attaches them to VMs, usage information for billing and lots more.\r\nAn alternative to hypervisors are Linux containers, which run in isolated partitions of a single Linux kernel running directly on the physical hardware. Linux cgroups and namespaces are the underlying Linux kernel technologies used to isolate, secure and manage the containers. Containerisation offers higher performance than virtualization, because there is no hypervisor overhead. Also, container capacity auto-scales dynamically with computing load, which eliminates the problem of over-provisioning and enables usage-based billing.\r\nIaaS clouds often offer additional resources such as a virtual-machine disk-image library, raw block storage, file or object storage, firewalls, load balancers, IP addresses, virtual local area networks (VLANs), and software bundles.\r\nAccording to the Internet Engineering Task Force (IETF), the most basic cloud-service model is that of providers offering IT infrastructure – virtual machines and other resources – as a service to subscribers.\r\nIaaS cloud providers supply these resources on-demand from their large pools of equipment installed in data centers. For wide-area connectivity, customers can use either the Internet or carrier clouds (dedicated virtual private networks). To deploy their applications, cloud users install operating-system images and their application software on the cloud infrastructure. In this model, the cloud user patches and maintains the operating systems and the application software. Cloud infrastructure providers typically bill IaaS services on a utility computing basis: cost reflects the amount of resources allocated and consumed.","materialsDescription":"<h1 class=\"align-center\"><span style=\"font-weight: bold; \">Infrastructure as a Service Benefits&nbsp;</span></h1>\r\n<span style=\"font-weight: bold; \">Cost savings:</span> An obvious benefit of moving to the managed IaaS model is lower infrastructure costs. No longer do organizations have the responsibility of ensuring uptime, maintaining hardware and networking equipment, or replacing old equipment. IaaS&nbsp; technology also saves enterprises from having to buy more capacity to deal with sudden business spikes. Organizations with a smaller IT infrastructure generally require a smaller IT staff as well. The pay-as-you-go model also provides significant cost savings. \r\n<span style=\"font-weight: bold; \">Scalability and flexibility:</span> One of the greatest benefits of IaaS is the ability to scale up and down quickly in response to an enterprise’s requirements. Infrastructure as a Service providers generally have the latest, most powerful storage, servers and networking technology to accommodate the needs of their customers. This on-demand scalability provides added flexibility and greater agility to respond to changing opportunities and requirements. \r\n<span style=\"font-weight: bold; \">Faster time to market:</span> Competition is strong in every sector, and time to market is one of the best ways to beat the competition. Because IaaS vendors elasticity and scalability, organizations can ramp up and get the job done (and the product or service to market) more rapidly.\r\n<span style=\"font-weight: bold; \">Support for DR, BC and high availability:</span> While every enterprise has some type of disaster recovery plan, the technology behind those plans is often expensive and unwieldy. Organizations with several disparate locations often have different disaster recovery and business continuity plans and technologies, making management virtually impossible.\r\n<span style=\"font-weight: bold; \">Focus on business growth:</span> Time, money and energy spent making technology decisions and hiring staff to manage and maintain the technology infrastructure is time not spent on growing the business. By moving infrastructure to a global infrastructure services, organizations can focus their time and resources where they belong, on developing innovations in applications and solutions.\r\n<h1 class=\"align-center\">IaaS, PaaS and SaaS: What’s the Difference?</h1>\r\nPlatform as a Service (PaaS) is the next step up from IaaS products, where the provider also supplies the operating environment including the operating system, application services, middleware and other ‘runtimes’ for cloud users. It’s used for development environments where the business can focus on creating an app but wants someone else to maintain the deployment platform. It means you have much simpler workloads but you can’t necessarily be as flexible as you want.\r\nAt the highest level of orchestration is Software as a Service. In SaaS infrastructure applications are accessed on demand. Here you just open your browser and go, consuming software rather than installing and running it. A user simply logs on to access the provider’s application. Users can decide how the app will work but pretty much everything else is the responsibility of the software provider.","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/icon_IaaS.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"https://ko.com.ua/ami_sozdala_dlya_realty_estate_group_otkazoustojchivuyu_oblachnuyu_infrastrukturu_103790","title":"Media"}},"comments":[],"referencesCount":0},{"id":892,"title":"Microsoft Exchange for SK \"Providna\"","description":"Description is not ready yet","alias":"microsoft-exchange-for-sk-providna","roi":0,"seo":{"title":"Microsoft Exchange for SK \"Providna\"","keywords":"","description":"Description is not ready yet","og:title":"Microsoft Exchange for SK \"Providna\"","og:description":"Description is not ready yet"},"deal_info":"","user":{"id":7160,"title":"Providna","logoURL":"https://old.roi4cio.com/uploads/roi/company/providna-logo.png","alias":"providna-sk","address":"","roles":[],"description":" Providna Insurance Company has been operating in the Ukrainian market since 1995. 99.999% of the shares of IC PROVIDNA belong to IIC Ukraine B.V. 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You can also get Exchange as part of an Office 365 plan that includes Office apps, SharePoint, and Skype for Business. <span style=\"font-weight: bold;\">Exchange Server 2016</span> Increase productivity and keep your business information safe, while maintaining the control you need. <span style=\"font-weight: bold;\">Other Exchange products</span> Exchange Online Archiving Exchange Online Protection Office 365 Advanced Threat Protection Exchange Online Kiosk Exchange for government agencies","shortDescription":"Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Microsoft Exchange","keywords":"Exchange, Online, Microsoft, Office, with, Protection, email, more","description":"Work smarter, anywhere Microsoft Exchange lets you accomplish more with a rich, business-class email experience on phones, tablets, desktops, and the web. 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Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":217,"title":"Ukraine","name":"UKR"}],"startDate":"0000-00-00","endDate":"2008-01-01","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":174,"title":"No unified email system"},{"id":176,"title":"No unified address book"},{"id":178,"title":"No control over data access"},{"id":340,"title":"Low quality of customer service"},{"id":378,"title":"Low employee productivity"},{"id":398,"title":"Poor communication and coordination among staff"}]}},"categories":[{"id":271,"title":"Messaging Applications","alias":"messaging-applications","description":" Messaging apps (a.k.a. &quot;Social messaging&quot; or &quot;chat applications&quot;) are apps and platforms that enable messaging, many of which started around social networking platforms, but many of which have now developed into broad platforms enabling status updates, chatbots, payments and conversational commerce (e-commerce via chat).\r\nSome examples of popular messaging apps include WhatsApp, China's WeChat and QQ Messenger, Viber, Line, Snapchat, Korea's KakaoTalk, Google Hangouts, Blackberry Messenger, Telegram, and Vietnam's Zalo. Slack focuses on messaging and file sharing for work teams. Some social networking services offer messaging services as a component of their overall platform, such as Facebook's Facebook Messenger, along with Instagram and Twitter's direct messaging functions.\r\nMessaging apps are the most widely used smartphone apps with in 2018 over 1.3 billion monthly users of WhatsApp and Facebook Messenger, 980 million monthly active users of WeChat and 843 million monthly active users of QQ Mobile.\r\nOnline chatting apps differ from the previous generation of instant messaging platforms like the defunct AIM, Yahoo! Messenger, and Windows Live Messenger, in that they are primarily used via mobile apps on smartphones as opposed to personal computers, although some messaging apps offer web-based versions or software for PC operating systems.\r\nAs people upgraded in the 2010s from feature phones to smartphones, they moved from traditional calling and SMS (which are paid services) to messaging apps which are free or only incur small data charges.\r\n<p class=\"align-left\">&nbsp;</p>\r\n<p class=\"align-left\"><span style=\"font-weight: bold;\">Messaging apps each have some of the following features:</span></p>\r\n<ul><li>Chat</li></ul>\r\n<ol><li>One-on-one chat</li><li>Group chat</li><li> Broadcast lists</li><li>Chatbots (including &quot;bot in group chats&quot;)</li><li>&quot;Smart replies&quot; (suggested replies to incoming messages provided by Google's Reply platform )</li></ol>\r\n<ul><li>Calls</li></ul>\r\n<ol><li>Voice calls</li><li> Video calls</li></ol>\r\n<ul><li>Audio alerts (on Line)</li><li>File sharing</li><li>Games</li><li>&quot;Mini Programs&quot; (e.g. WeChat Mini Program)</li><li>News discovery (e.g. Snapchat Discover)</li><li>Payments or mobile wallet, e.g. WeChat Pay which processes much of the Chinese mobile payment volume of US$5 trillion (2016)</li><li>Personal (cloud) storage</li><li>Push notifications</li><li>Status updates (WhatsApp Status, WeChat Moments)</li><li>Stickers</li><li>Virtual assistant, e.g. Google Assistant in Google Allo</li></ul>\r\n<p class=\"align-left\">Unlike chat rooms with many users engaging in multiple and overlapping conversations, instant messaging application sessions usually take place between two users in a private, back-and-forth style of communication.</p>\r\n<p class=\"align-left\">One of the core features of different messaging apps is the ability to see whether a friend or co-worker is online and connected through the selected service -- a capability known as presence. As the technology has evolved, many online messaging apps have added support for exchanging more than just text-based messages, allowing actions like file transfers and image sharing within the instant messaging session.</p>\r\n<p class=\"align-left\">Instant messaging also differs from email in the immediacy of the message exchange. It also tends to be session-based, having a start and an end. Because application message is intended to mimic in-person conversations, individual messages are often brief. Email, on the other hand, usually reflects a longer-form, letter-writing style.<br /><br /><br /></p>","materialsDescription":"<h1 class=\"align-center\"> <span style=\"font-weight: normal; \">What is instant messaging software?</span></h1>\r\nCompanies use instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free. Good quality messenger application solutions provide useful features such as video calling, web conferencing, and VoIP. Advanced platforms offer IP radio, IPTV, and desktop sharing tools. Large enterprises have greater communication needs and therefore they typically invest in installing an internal IM server to serve their thousands of employees.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal; \">Why people use Messaging Apps?</span></h1>\r\n<ul><li>Real-time text transmission</li><li>Conveniency</li><li>Records of a chat history</li><li>Easy for multitasking</li><li>Operating anytime anywhere using the WiFi or Mobile Network operators</li><li>Stickers</li></ul>\r\nCommunication is an essential component of any business: interaction with external or internal customers, end users, employees. A good communication platform is vital to stay connected with the employees and broadcast information fast and efficiently. Thousands of people support the escalation from IM to other ways of communication, such as group chat, voice calls or video conferencing.<br />Depending on the purpose of use we can separate popular messenger nto those with business needs or for corporate use, such as Slack, Hangouts, Flock, Stride and those for everyday communications like WhatsApp, FB Messenger, WeChat, Telegram, and others.\r\n<h1 class=\"align-center\"><span style=\"font-weight: normal;\">How messaging apps can benefit your business?</span></h1>\r\n<p class=\"align-center\"></p>\r\nHeads bowed, shoulders hunched over glowing screens—we all might be a little guilty of smartphone addiction, and mobile usage is only increasing. We’re in constant communication with one another, and over the past few years messaging apps like Facebook Messenger and WeChat have become commonplace. Of the 10 most globally used apps, messaging apps account for 6.\r\nWith consumer messaging apps on the rise, businesses have begun to connect with customers on yet another channel. According to Gartner, “By 2019, requests for customer support through consumer mobile messaging apps will exceed requests for customer support through traditional social media.”\r\nServing up customer support through customer messaging software can deepen your brand’s relationship with customers. On the customer side, messaging apps provide an immediate way to connect with your business and get a response.\r\n<p class=\"align-center\"><span style=\"font-weight: bold;\">Here are three ways your business can benefit from connecting with customers over consumer messaging apps:</span></p>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Unrestricted communication.</span> No matter where they are in the world, messaging apps offer your customers unrestricted communication options. Unlike SMS, which often incurs charges, your customers can still reach out privately via messaging apps and receive a timely response without worrying about cost. That means happier customers, and happy customers mean a happy bottom line for your business.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Move customer queries from public to private. </span>Giving your customers an easy option to reach your business privately not only decreases their likelihood of publicly tweeting a complaint, it also offers a space to exchange sensitive information, like delivery details. With a more private outlet for customer interactions, your business can thoroughly help customers while simultaneously saving brand face.</li></ul>\r\n\r\n<ul><li><span style=\"font-weight: bold;\">Increase first contact resolution with chatbot integrations.</span> According to Gartner, artificial intelligence is a top trend for 2017. With the help of chatbots, your business can better manage workflows and automatically respond to customer requests via messaging. Chatbots can help point customers to the right information, helping them self-serve and ultimately allowing your support agents to focus on the issues that require a human touch. </li></ul>\r\n\r\n","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Messaging_Applications.png"},{"id":273,"title":"Team Collaborative Applications","alias":"team-collaborative-applications","description":" Collaborative software or groupware is application software designed to help people working on a common task to attain their goals. One of the earliest definitions of groupware is &quot;intentional group processes plus software to support them&quot;.\r\nThe worldwide team collaborative applications market continues to accelerate as collaboration becomes a key component of the future of work in a digital enterprise. The market is growing in revenue, leveraging IT integrations to both bridge functions and the enterprise. The market continues to move to the cloud and emphasizes usage across devices.\r\nThe total worldwide team collaborative applications market grew at 24.7% year over year, up from 21.5% growth the previous year. Growth was powered by the adoption of solutions that made working together more agile and seamless and favored solutions with integrations that centralize work, assets, and communications, including messaging and chat. In short, applications that made it easier to get work done by bringing content, context, and communications in a single place.\r\nFeeling the pinch to produce more with less, organizations have turned to collaborative applications to streamline workflow and engage employees, partners and, increasingly, customers. They are discovering new paths to productivity, a better digital user experience (UX), and loyalty. Companies are developing a new way to work together and across their workforce and the sales continuum. A more technology-savvy and digitally connected workforce is empowering and accelerating this trend. Artificial intelligence (AI) is more common across collaborative solutions and almost expected by employees to automate repetitive tasks. Increasingly, machine learning (ML) and AI will generate new forms of value from conversations, meetings, and other content assets.\r\nMake no mistake, the majority of the lead vendors in this space are heavily invested in the future of work and want to be either your future workspace — where work actually is done — or an application that integrates to facilitate better and more productive results with a better-engaged workforce.","materialsDescription":"<span style=\"font-weight: bold; \">What is groupware?</span>\r\nCollaborative software was originally designated as groupware and this term can be traced as far back as the late 1980s, when Richman and Slovak (1987) wrote: &quot;Like an electronic sinew that binds teams together, the new groupware aims to place the computer squarely in the middle of communications among managers, technicians, and anyone else who interacts in groups, revolutionizing the way they work.&quot;\r\nEven further back, in 1978 Peter and Trudy Johnson-Lenz coined the term groupware; their initial 1978 definition of groupware was, &quot;intentional group processes plus software to support them.&quot; Later in their article they went on to explain groupware as &quot;computer-mediated culture... an embodiment of social organization in hyperspace.&quot; Groupware integrates co-evolving human and tool systems, yet is simply a single system.\r\nIn the early 1990s the first commercial groupware products were delivered, and big companies such as Boeing and IBM started using electronic meeting systems for key internal projects. Lotus Notes appeared as a major example of that product category, allowing remote group collaboration when the internet was still in its infancy. Kirkpatrick and Losee (1992) wrote then: &quot;If GROUPWARE really makes a difference in productivity long term, the very definition of an office may change. You will be able to work efficiently as a member of a group wherever you have your computer. As computers become smaller and more powerful, that will mean anywhere.&quot; In 1999, Achacoso created and introduced the first wireless groupware.\r\n<span style=\"font-weight: bold;\">What are the levels of groupware?</span>\r\nGroupware can be divided into three categories depending on the level of collaboration:\r\n<ul><li>Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.</li><li>Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.</li><li>Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.</li></ul>","iconURL":"https://old.roi4cio.com/fileadmin/user_upload/Team_Collaborative_Applications.png"}],"additionalInfo":{"budgetNotExceeded":"-1","functionallyTaskAssignment":"-1","projectWasPut":"-1","price":0,"source":{"url":"http://snt.ua/news/pressroom/pressreleases/27664.ua.php","title":"Supplier's web site"}},"comments":[],"referencesCount":0}]}},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}