Citrix Content Collaboration (ShareFile) for solar energetic company

Additional information

Source: Web-site of vendor

The project has been delivered on schedule

The budget has not been exceeded

Functionality complies with task

Description

Enerparc AG, with its headquarters in Hamburg and locations in the US and India, is an internationally active EPC (Engineering, Procurement and Construction) company in the solar industry. The Challenge Time is an especially important factor in the solar industry because there are always a large number of parties involved in the projects – from the customer and the engineers of the EPC company to suppliers to real estate agents, notaries and government agencies. To successfully complete a project, Enerparc must coordinate all activities and ensure seamless cooperation. Meanwhile, a “crossfire” of emails is not suitable for the exchange of important documents – especially since files such as blueprints exceed the file size limit of many email systems. An FTP server used in the past did not offer the necessary user comfort to enable efficient communication. The Solution After an evaluation of different solutions, Enerparc chose Citrix ShareFile for file exchange between the project parties. Because of its simple operation, it proved to be easy for all parties to use. In addition, ShareFile allowed the users to access, edit and share relevant data flexibly and regardless of location – even if they were in rubber boots at the construction site. As a result of the implementation of ShareFile, efficiency in project planning and implementation was greatly increased.
Key Benefits Thanks to the ShareFile Desktop widget, Enerparc employees were able to access data not only through browser and mobile apps but also through a normal network drive, and were able to upload files by drag and drop.
The professional encryption of the documents and configurable access rights guarantee data security. Automatic synchronization allows all employees involved in a project to access the current version of important files at all times, even in time-critical situations. When writing an email, the Outlook plugin automatically adds the attachments to the ShareFile account and creates a link where the recipient can easily download the files. That means sending even large CAD files through the standard mail environment is no problem. With the “Request a file” function, Enerparc employees can invite external partners to add files directly to a specific ShareFile folder. The fast and simple exchange of data is critical to the success of our projects. With ShareFile, we are at least twice as efficient as before and can provide all our partners with the information they need at any time.
- Nils Westermann, IT Consultant, Enerparc

Details

Business tasks

Enhance Staff Productivity

Improve Customer Service

Centralize management

Problems

Poor communication and coordination among staff

Decentralization of management

Low employee productivity

Low quality of customer service